Snom SIP Series User Manual
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Snom SIP Series User Manual

Snom SIP Series User Manual

Sip cordless 1-line wi-fi enabled hotel telephone
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SIP Series
HD351
SIP Cordless 1-line Hotel Telephone
HD351W
SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone
HD3
SIP Cordless 1-line Handset and Charger
User Manual

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Summary of Contents for Snom SIP Series

  • Page 1 SIP Series HD351 SIP Cordless 1-line Hotel Telephone HD351W SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone SIP Cordless 1-line Handset and Charger User Manual...

  • Page 2: Important Safety Instructions

    Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 15. Avoid using a telephone (other than network with outside plant routing). cordless) during an electrical storm. There CAUTIONS is a remote risk of electric shock from lightning. • Keep small metallic objects such as pins and staples away from the handset receiver; 16.

  • Page 4: Table Of Contents

    Table of contents Important safety instructions .....2 Parts check list ........5 Telephone layout .......7 Installation ........10 Set up ..........16 Voice Menu ..........17 Operation .........18 Appendix ........20 Troubleshooting ..........20 Maintenance ..........26 Disclaimer and Limitation of Liability ..26 European Directives ........26 Declaration of Conformity ......26 Disposal of batteries and product ....

  • Page 5: Parts Check List

    Parts check list Items contained in the respective cordless telephone package: Parts included Ethernet Model Model name cable | Short number Cordless Handset Base Stand | Ethernet Telephone base handset and charging Wall Mount cable | with overlay Handset base | Power Bracket Telephone battery...
  • Page 6 Parts check list (continued) Items contained in the respective cordless telephone package: Parts included Ethernet Model Model name cable | Short number Cordless Handset Base Stand | Ethernet Telephone base handset and charging Wall Mount cable | with overlay Handset base | Power Bracket Telephone...

  • Page 7: Telephone Layout

    Telephone layout SIP Cordless 1-line Hotel Telephone - HD351 SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone - HD351W Telephone Base Find Handset button Power adapter input NET Ethernet port Charging poles PC Ethernet port Charge LED Message waiting LED Speed dial keys MESSAGE key MUTE key HOLD key...
  • Page 8 Telephone layout SIP Cordless 1-line Hotel Telephone SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone - HD351W Handset Handset earpiece Low battery LED VOLUME keys Microphone TALK/FLASH key SPEAKER key OFF/Cancel key MUTE key Numeric dial keys Charging contacts HOLD key Message waiting LED MESSAGES key Speakerphone...
  • Page 9 Cordless 1-line Handset Charging Base - HD3 Charge LED Charging poles EN - 9...

  • Page 10: Installation

    IT devices. Misusing them on your other IT devices shall be prohibited. To order a replacement, contact authorized service personnel, your seller, or Snom. Installation option - install base stand for desktop To mount the telephone base on the base stand 1.
  • Page 11 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand from the telephone base. Disconnect all cords and cables from the telephone base. Put the cordless handset aside. 2.
  • Page 12 wall mount bracket dimensions Unit: mm EN - 12...
  • Page 13 (Model 523450AR1000). order replacement, contact authorized service 3. Lift the battery cover off the handset. personnel, your seller, or Snom. • Dispose of used batteries according to the instructions. Installation notes CAUTION! Please be careful of sharp edges of base stand that can cause harm during the installation process.
  • Page 14 Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.
  • Page 15 IT devices shall be prohibited. To order a replacement, contact authorized To unmount the base stand service personnel, your seller, or Snom. Simply slide the base stand down and lift it from the charging base. Charging base installation The telephone comes ready for desktop use.

  • Page 16: Set Up

    Set up SIP Cordless 1-line Hotel Telephone - HD351 SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone - HD351W Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - Handset 1, 2, 3, 4*, 5, 6 User and administrator...

  • Page 17: Voice Menu

    Voice Menu The Voice menu enables you to use the handset to query and change telephone settings. To access the Voice Menu: 1. When the telephone is idle, press this key sequence on the handset: TALK Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.

  • Page 18: Operation

    Operation Place a call Place a call using the cordless handset SIP Cordless 1-line Hotel Telephone - HD351 On the cordless handset, press . Listen for a dial tone and then dial the SIP Cordless 1-line Wi-Fi Enabled desired number, or press a Speed Dial key on Hotel Telephone - HD351W the cordless handset to dial a programmed Cordless 1-line Handset and...
  • Page 19 Share a call • The MUTE / key on the handset / telephone base illuminates when the A maximum of two cordless handsets can be mute function is turned on. You can hear used at the same time on an external call. the party on the other end, but they Join a call cannot hear you.

  • Page 20: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. In case of malfunction, contact authorized service personnel, your seller, or Snom. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
  • Page 21 Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
  • Page 22 Question Suggestions • The Speed Dial key may not be properly programmed. Refer to the SIP Phone 4. The Speed Dial key does not work at all. Configuration Guide for details. • Make sure your network is providing Power over Ethernet (PoE). •...
  • Page 23 Question Suggestions • Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. 8. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
  • Page 24 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
  • Page 25 Question Suggestions • Make sure the Cat-5 network cable is plugged in correctly and securely. 13. I hear noise on the cordless handset and the keys do not work. • Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •...

  • Page 26: Maintenance

    Avoid rough treatment of this product. Snom Technology GmbH and Place the handset down gently. Save the its suppliers assume no responsibility for any...

  • Page 27: Disposal Of Batteries And Product

    Disposal of batteries and product ‚) ( These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste.  ‚ For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation.
  • Page 28 Specifications are subject to change without notice. Copyright © 2023 Snom Technology GmbH All rights reserved. 11/23. HD351_HD351W_HD3_UM_V1_CEC_EU-UK_14NOV2023...

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