Wireless Internet Access - ZyXEL Communications VMG Series User Manual

Check that the WAN interface you are connected to is in the same interface group as the Ethernet
3
connection (Network Setting > Interface Group).
If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the
4
LAN screen to have the clients get WAN IP addresses directly from your ISP's DHCP server.
I cannot connect to the Internet using a cellular connection.
The DSL and Ethernet connections have priority in that order. If the DSL or Ethernet connection is up,
1
then the cellular connection will be down.
Make sure you have connected a compatible cellular dongle to the USB port.
2
Make sure you have configured Network Setting > Broadband > Cellular Backup correctly.
3
Check that the Zyxel Device is within range of a cellular base station.
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I cannot access the Zyxel Device anymore. I had access to the Zyxel Device, but my connection
is not available anymore.
Your session with the Zyxel Device may have expired. Try logging into the Zyxel Device again.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
2
Start Guide and
Turn the Zyxel Device off and on.
3
If the problem continues, contact your vendor.
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43.4 Wireless Internet Access

What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.
To optimize the speed and quality of your wireless connection, you can:
Chapter 43 Troubleshooting
Section Figure 19 on page
VMG/XMG Series User's Guide
30.
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