Introduction; About This Document; Company Details; Copyright And Disclaimers - Universal Robots UR20 Service Manual

1. Introduction
1. Introduction

1.1. About This Document

The purpose of the Service Manual is to help Universal Robots (UR) users and integrators to safely
Universal Robots industrial robots are designed using high quality components to ensure a long life-
time. However, improper use of a robot or robot parts can potentially cause failures. If, for example,
the robot is overloaded, dropped during relocation, damaged by collision, or any other improper
Universal Robots recommends the user does not attempt repair, adjustment, or make other inter-
ventions in the mechanical or electrical systems of the robot without first consulting a UR certified
service engineer. Any unauthorized intervention voids the warranty. Service-related operations and
Before performing service-related operations, stop the robot program and disconnect the main
In the event of a defect, Universal Robots recommends ordering new parts from the Universal
Robot distributor where the robot was originally purchased. Alternatively, parts can be ordered
from the nearest distributor, details of which can be obtained from Universal Robots official web-

1.2. Company Details

Universal Robots A/S
Energivej 25
DK-5260 Odense Denmark
Tel.: +45 89 93 89 89
Fax: +45 38 79 89 89

1.3. Copyright and disclaimers

The information contained herein is the property of Universal Robots A/S and shall not be repro-
duced in whole or in part without prior written approval of Universal Robots A/S. The inform-
ation herein is subject to change without notice and should not be construed as a commitment
by Universal Robots A/S. This document is periodically reviewed and revised.
Universal Robots A/S assumes no responsibility for any errors or omissions in this document.
Copyright © 2009–2023 by Universal Robots A/S.
The Universal Robots logo is a registered trademark of Universal Robots A/S.
Service Manual
perform service-related operations and troubleshooting.
troubleshooting should only be performed by qualified personnel.
power to any potential dangerous tool on the robot or in the surroundings.
usage, the warranty will be void.
site at
1
www.universal-robots.com
UR20