Connecting The Touch Module - BenQ RE6503A User Manual

Connecting the touch module

The touch module of the display supports easy plug-and-play operation. There is no need to
install additional drivers on the computer.
Try either method below to set up the video and touch input:
A. Connect the TYPE-C port on the display to a USB Type-C port on the computer using the
supplied USB Type-C cable.
B. Connect a video cable (HDMI/DP/VGA) and the supplied touch USB cable from a
computer to the corresponding ports of the display.
• HDMI must be used with the TOUCH USB at the front panel.
• HDMI 1, HDMI 2, VGA or DP must be used with TOUCH USB at the rear panel.
• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch module.
• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure image still
exists, use another USB Type-B to Type-A cable.
• It is highly recommended that you connect the display to the PC or laptop directly. Please be noted that
using a faceplate device or an extender may cause failures in touch operations since the display quality can
be affected by many uncertainties such as cable grade, cable quality, source and destination equipment, RF
and electrical interference, and cable patches.
DP Touch USB HDMI 1 HDMI 2
+
or
or
TOUCH-USB HDMI PUBLIC 3.0 PUBLIC 2.0 TYPE-C
VGA
HDMI
TOUCH-USB
13
TYPE-C