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Summary of Contents for BenQ Education Board RM6504
- Page 1 BenQ Board Interactive Flat Panel RM6504/RM7504/RM8604 User Manual V 1.00...
- Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
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Page 3: Product Support
Available files vary by model. • Make sure your computer is connected to the Internet. • Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com... -
Page 4: Table Of Contents
Connect the video output ...........................17 Connect to serial port ............................17 Initial setup ..............................18 Enable AMS service ..............................18 Log in to BenQ Board .............................. 19 BenQ service interface ............................19 Set up the Internet connection ........................21 System update ................................22 Google system interface ............................ 23 Menu operations ............................24... - Page 5 Display settings ................................ 26 Audio settings ................................28 Advanced settings ..............................29 Floating tool ..............................31 Apps ................................32 Supported media formats ........................33 Product information ..........................35 Specifications ................................35 Dimensions (RM6504) ............................38 Dimensions (RM7504) ............................39 Dimensions (RM8604) ............................40 Supported input signal resolution .........................41 Troubleshooting ............................42 2023/11/06...
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Page 6: Safety Warnings And Precautions
Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used The lightning flash with arrowhead symbol, within with the equipment must have three cores and be an equilateral triangle, is intended to alert the user correctly wired to provide connection to the ground. -
Page 7: Important Safety Instructions
Important safety instructions 1. Do not use this apparatus near water. 2. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 3. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. -
Page 8: Notes On Cleaning The Display
BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory... - Page 9 BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http:// csr.BenQ.com/...
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Page 10: Package Contents
Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord (by region) VGA cable x1 2.4 GHz remote control HDMI cable x1 Touch USB cable x1 USB Type-C cable x1 AAA battery x2 * User documents... -
Page 11: Set Up The Display
Set up the display Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. •... -
Page 12: Install Camera
Install camera Set up your webcam on the top of the display. Two installation methods are provided depends on the connection port of your webcam. • For USB-C camera (DV01K) • For USB-A camera (DVY32) For USB-C camera (DV01K) The mounting components you need: M3 screw x 2 1. -
Page 13: Install External Pc
2. Tilt the camera downward. 3. Install the mount with two M3x5mm screws on the top of the display. 4. Tilt the camera back. Install external PC The back of the display has four screw holes at its bottom-left side with a dimension of VESA mount 75x75 mm. -
Page 14: Parts Of The Display And Their Functions
Parts of the display and their functions Front panel Name Description Connects to USB-C devices for power delivery and data transfer. TYPE-C* Supports the transmission of video, audio, and touch function. HDMI Connects to video sources that support the HDMI interface. TOUCH-USB Supports touch signal input from an external computer. -
Page 15: Rear Panel
Rear panel Connections on page 14 for details. TYPE-C 3.0 PUBLIC 3.0 LAN-OUT LAN-IN EARPHONE SPDIF PC AUDIO-IN HDMI2 TOUCH-USB Name Description Unscrew the USB cover to access the USB slot for the wireless USB 3.0 USB adapter and the remote control USB receiver. Supports LAN In &... -
Page 16: Remote Control
* With these smart ports, a laptop (connected to BenQ Board via USB Type-C or HDMI + Touch USB) can use the USB devices, speakers, and external cameras from BenQ Board to enhance the conference experience. Please note that the built-in array microphone can only be accessed by an OPS source. - Page 17 BLANK Blank button on remote to set up different blank mode. Microphone The USB receiver to pair with the remote control. See Use BenQ Board by remote control on page 13 for details. Install remote control batteries 1. Open the remote control battery cover.
- Page 18 If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue: 1. Insert the USB receiver to BenQ Board’s USB port and place the remote control near it. 2. Press the and BLANK at the same time, and the indicator light will start flashing.
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Page 19: Connections
Connections Connect power 1. Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet. 2. Set the power switch to ON (I). The system will enter standby mode. AC IN •... -
Page 20: Connect The Touch Module
Connect the touch module The touch module of the display supports easy plug-and-play operation. There is no need to install additional drivers on the computer. Try either method below to set up the video and touch input: HDMI2 TOUCH-USB HDMI1 TOUCH-USB HDMI TOUCH-USB... -
Page 21: Connect The Vga Input
Connect the VGA input 1. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output port to the PC AUDIO-IN jack on the display using a suitable audio cable. -
Page 22: Connect The Video Output
Connect the video output Use an HDMI cable to connect the HDMI-OUT port to the respective input port on the device. HDMI-OUT Connect to serial port Directly connect a computer to the RS232 port on the input/output terminals. RS232 • The applicable cable is not supplied and should be purchased separately. •... -
Page 23: Initial Setup
Initial setup 1. Turn on the display. Wait for the display to boot up with the BenQ screen. 2. Follow the on-screen instructions to set up the language, date and time, and network. You can skip some of these steps and complete the setup later. -
Page 24: Log In To Benq Board
Log in to BenQ Board BenQ provides different login options for easier account management. Log in options are as below. A. Guest As a guest, you can access most of the basic functions. All data will be erased after logging out. - Page 25 Add up to 7 shortcuts (sync with AMS web). D. Connection E. All apps Tap to find all apps, widgets and bookmarks. F. Help G. Volume H. Wi-Fi I. Notifications Side tool bar Tap the side bars at the left or right of the main interface to access the side tool bar. You may drag the tool to the top or bottom of the screen to suit your preference.
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Page 26: Set Up The Internet Connection
Set up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly. Please contact your local dealer for more information on configuring the wireless connection. -
Page 27: System Update
System update The system will automatically detect and prompt for software updates on every startup. To manually update the software 1. Press on the remote control or on the control panel. The OSD menu appears. 2. Tap Advanced > System update. 3. -
Page 28: Google System Interface
Google system interface If you did not enable BenQ services, you’ll see the Google interface as below. A B C A. Back B. Home C. Recent apps... -
Page 29: Menu Operations
Menu operations Through BenQ Board • To enter the OSD menu, press on the control panel. • To make selections, directly tap an item. • Tap a blank area outside the menu to exit. Through remote control • To enter the OSD menu, press on the remote control. - Page 30 General settings a. Brightness • Use the brightness bar to adjust the brightness for the display. • To adjust picture details, go to > Display > Picture mode. b. Audio • Use the volume bar to adjust the volume for the display. •...
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Page 31: Display Settings
Display settings Menu Descriptions Auto backlight Switch on/off auto backlight. When no input source such as HDMI, DP, VGA, Type-C is detected, power save options are as below. • Off: Always keep backlight on. Power save mode • Low: Turn off backlight when no input source is detected after 5 minutes. - Page 32 Menu Descriptions Adjust functions below: • Aspect ratio • EDID • HDMI CEC • Pixel shift Advanced settings • Dynamic contrast (DCR) • Auto switch source • HDMI out • Blank button on remote • VGA calibration including H position, V position, Clock, Phase.
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Page 33: Audio Settings
Select your audio output source. • Speaker: Output from BenQ Board Sound output • Line out: Output from external speaker • Both: Output from both BenQ Board and external speaker Balance Adjust the sound balance of the audio output. Switch between preset sound modes that best suit your environment. -
Page 34: Advanced Settings
Set the Startup source and multiple wakeup settings. For Slot-in PC startup, options are as below: • Source selected: Starts up OPS by selecting OPS in Startup settings Connection. • Board startup: Starts up OPS when BenQ Board starts up. - Page 35 Menu Descriptions Start up and shut down the display at a designated Power schedule time, and set a startup source. You can set up to 7 schedules. Manually update system software. See System update System update on page 22 for details. Import device settings from your USB storage or export USB cloning device settings to your USB storage.
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Page 36: Floating Tool
Floating tool The EZWrite floating tool allows you to quickly write or create annotations on any screen that the display is showing. To access the floating tool use either one of the following methods: • In the Android interface, tap in the side tool bar. •... -
Page 37: Apps
Apps You can access all google services and some BenQ Apps by default. BenQ apps Icon Application name Description Access your personalized workspace environment and AMS files settings, and manage your files and accounts on any BenQ display that you have logged in to. -
Page 38: Supported Media Formats
Supported media formats Extension Codec detail Resolution MPEG-4 Visual 640x480 .3gp MPEG-4 320x240 H264 1920x1080 1920x1080 M-JPEG 1024x576 720x480 .avi RealMagic MPEG-4 720x576 h264 1920x1080 FF mpeg MPEG4 640x480 .f4v AVC(H264) 1280x720 Sorenson Spark 1920x1080 .flv 800x342 AVC(H264) 1920x1080 HEVC(H26 5) 1920x1080 .mp4 4K HEVC(4K H265) - Page 39 Extension Codec detail Resolution .mts 1440x1080 .ogm XVID 640x480 .PMP H264 480x272 RealVideo1 1280x720 RealVideo2 1280x720 .rmvb RealVideo3 1280x720 RealVideo4 1920x1080 MPEG-2 1920x1088 HEVC(H26 5) 1920x1080 4K HEVC(4K H265) 4096x2304 8K HEVC(8K H265) 8192x4320 MPEG-1 1920x1080 720x576 avs+ 1920x1080 avs2 3840x2160 1920x1080 MPEG-2...
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Page 40: Product Information
Product information Specifications Specifications Item RM6504 / RM7504 / RM8604 Backlight DLED RM6504: 65 Panel size RM7504: 75 RM8604: 86 RM6504: 0.37 (H) × 0.37 (V) Pixel pitch (mm) RM7504: 0.43 (H) × 0.43 (V) RM8604: 0.49 (H) × 0.49 (V) Native resolution (pixels) UHD 3840 ×... - Page 41 Specifications Item RM6504 / RM7504 / RM8604 x1 (2.0, front) HDMI in x2 (2.0) HDMI out x1 (2.0) DP in x1 (1.2a) VGA in PC Audio in (3.5mm) Mic in x1 (front) SPDIF out (Optical) Audio out (3.5mm earphone) USB 2.0 (Type A) Connectors USB 3.0 (Type A) (OPS/ x2 (front)
- Page 42 Specifications Item RM6504 / RM7504 / RM8604 Operating Temperature 0°C ~ 40°C Operating Humidity 20% ~ 80% RH Non-Condensing Environment Storage Temperature -10°C ~ 60°C Storage Humidity 10% ~ 80% RH Non-Condensing RM6504: 1489.3 × 905.8 × 87.1 mm (58.6 × 35.7 ×...
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Page 43: Dimensions (Rm6504)
Dimensions (RM6504) Unit: mm... -
Page 44: Dimensions (Rm7504)
Dimensions (RM7504) Unit: mm... -
Page 45: Dimensions (Rm8604)
Dimensions (RM8604) Unit: mm... -
Page 46: Supported Input Signal Resolution
Supported input signal resolution Input source Resolution TYPE C HDMI 2.0 640 x 480 @ 60Hz 720 x 400 @ 85Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 900 @ 60Hz... -
Page 47: Troubleshooting
Troubleshooting Problem Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly. - Page 48 Problem Solution • Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control. Remote control failure • Check whether the battery electrode in the remote control is correct. •...
- Page 49 Shape of Learning ©2023 BenQ Corporation. All rights reserved. Trademarks and registered trademarks of all companies and product mentioned herein belong to their respective owners.
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