BenQ RP840G User Manual
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RP840G
Interactive Flat Panel
User Manual

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Table of Contents
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Summary of Contents for BenQ RP840G

  • Page 1 RP840G Interactive Flat Panel User Manual...
  • Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
  • Page 3: Table Of Contents

    Notes on this display ..............2 Notes on the LCD panel of this display........2 Safety notice for remote control..........3 Battery safety notice ............... 3 BenQ ecoFACTS................4 Package contents ..............5 Setting up the display ............6 Mounting the display............... 6 Parts of the display and their functions ......
  • Page 4: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...
  • Page 5: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  • Page 6: Safety Notice For Remote Control

    Important safety instructions • Avoid placing the display in direct sun or where direct sun or spot lighting will shine onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary. •...
  • Page 7: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
  • Page 8: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. D-Sub (15-pin) Audio interface LCD display Power cord x 4 cable x 1 cable Quick start guide USB cable x 1 AAA battery x 2 Touch pen x 2...
  • Page 9: Setting Up The Display

    Setting up the display Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: •...
  • Page 10 Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10mm clear space from the back cover of the display to the (0.39") wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.
  • Page 11: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Front panel Name Description Tap to enter energy saving mode. Press and hold for 2 Power seconds or more to power off. Home Press to back to main screen. Press to return to previous level of menu.
  • Page 12: Input/Output Terminals

    Parts of the display and their functions Input/output terminals HDMI4(4K2K) HDMI4(4K2K) Name Description Connects USB devices such as USB keyboards, USB mice, and USB flash drives. High-definition multimedia interface signal input. Connect to PC with an HDMI output, a set-top-box, or other video devices capable of realizing touch function.
  • Page 13: Remote Control

    Turns the display on or off. TV channel function button. Green button Turns on or off the mute function. TV channel function button. Yellow button TV channel function button. Blue button TV channel function button. Built-in computer is not available on RP840G.
  • Page 14 Parts of the display and their functions  Direction key. Press for right selection.  Direction key. Press for downward selection. ENTER Confirms your selection or save changes. Quickly start writing application (EZWrite). Select writing pen quickly if the application is started. Back Return key.
  • Page 15: Using The Remote Control

    Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compart- ment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.
  • Page 16 Parts of the display and their functions Remote control usage tips • Point and aim the top front of the remote control directly at the display’s remote control sensor window when you press the buttons. • Do not let the remote control become wet or place it in humid environments (like bathrooms).
  • Page 17: Connection

    Connection Connection Connecting the VGA input 1. Connect the VGA IN jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output jack to the AUDIO IN jack on the display with a suitable audio cable.
  • Page 18 Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable. 2. To view images from this input, press the INPUT button on the remote control to switch to respective input source.
  • Page 19 Connection Connecting the AV inputs 1. Connect the AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AV IN jacks on the display using a suitable audio cable.
  • Page 20 Connection Connecting the coaxial output To use coaxial out for acoustic applications: 1. Use coaxial cable to connect via COAX OUT to your audio equipment. 2. Plug in power cord, and switch power on. Coaxial cable drive Audio equipment The applicable cable is not supplied and should be purchased separately.
  • Page 21 Connection Connecting the video output For computer: 1. Use D-Sub cable and audio cable to connect from VGA OUT and EARPHONE to the respective jacks of the devices. 2. Plug in power cord, and switch power on. 3. Press on the remote control to turn on the display. Press INPUT to switch to PC port.
  • Page 22 Connection Connecting to serial port Directly connect the computer to RS232 ports on the input/output terminals. Serial cable Computer • The applicable cable is not supplied and should be purchased separately. • This connection is applicable to straight-through serial cables only. •...
  • Page 23: Connecting Power

    Connection Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). • The supplied power cord is suitable for use with 100-240V AC power only. •...
  • Page 24: Using The Touch Screen

    Using the touch screen Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. •...
  • Page 25 Using the touch screen OS functions Gesture actions For Windows Vista and Windows 7 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions 1.
  • Page 26 Using the touch screen OS functions Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. Supported by specific applications For Windows XP, Windows Vista and Windows 7...
  • Page 27 Using the touch screen Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).
  • Page 28: Important Instructions For Using The Touch Screen

    Using the touch screen Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord.
  • Page 29: Menu Operations

    Menu operations Menu operations One touch menu operation At the bottom middle position of the screen as the starting point, use a touch pen to drag toward center position of the screen, as shown below, to enter the menu. Setting menu Input setting Press INPUT on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu.
  • Page 30 Menu operations Brightness setting Press INPUT on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu. Input Light Volume More Backlight • Press on the remote control or directly click Light icon with touch pen to enter brightness setting menu.
  • Page 31: More Settings

    Menu operations • Press MUTE on the remote control or directly click with the touch pen to enable or disable mute. • Press BACK on the remote control or click blank area outside menu with the touch pen to exit menu. More settings Press on the remote control or directly click More icon with touch pen to enter more settings.
  • Page 32 Menu operations The user applicable storage space varies from pre-installed apps and images occupancies at the total memory space. AV settings When the input source is set to AV, press MENU on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu.
  • Page 33 Menu operations Picture in picture attributes for picture in picture attributes. • Press /// on the remote control or use a touch pen to select each option and press ENTER on the remote control or directly click with the touch pen to confirm. •...
  • Page 34 Menu operations HDMI settings When the input source is set to HDMI, press MENU on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu. Screen attributes for screen attributes.
  • Page 35 Menu operations Picture in picture attributes for picture in picture attributes. • Press /// on the remote control or use a touch pen to select each option and press ENTER on the remote control or directly click with the touch pen to confirm. •...
  • Page 36 Menu operations VGA settings When the input source is set to VGA, press MENU on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu. Screen attributes for screen attributes.
  • Page 37 Menu operations Picture in picture attributes for picture in picture attributes. H Position V Position Phase hase Clock Clock Zoom Auto Adjust Auto Adjust • Press /// on the remote control or use a touch pen to select each option and press ENTER on the remote control or directly click with the touch pen to confirm.
  • Page 38 Menu operations Annotation menu Under any input source, place two fingers with about 20~50 mm spacing on the screen for more than two seconds to enter the annotation menu as below. The remote control is not capable of notation operations. Icon Function Description...
  • Page 39: Android System Interface

    Menu operations Android system interface Main interface • Press / on the remote control to select icons at the bottom and press ENTER to execute the program, or directly tap the icon with a touch pen. • Press HOME on the remote control or Home button at the bottom of front panel to return to the main interface.
  • Page 40 Menu operations Picture in picture Click to pop up picture in picture interface. Image import Click to import required images. Select Click to select writing symbols. Brush Click to write. Press 3 seconds or more to enter setting screen to set brush color and thickness. Eraser Click to erase writing symbols or drag a box selection to erase.
  • Page 41 Menu operations EZFinder EZFinder helps to search for files in the memory and in external storage of Android system. Item Function Description Storage device Click to pop up submenu (background change/save). File type filter Click to highlight the desired file type to display. Menu/exit Click with the touch pen to pop up menu options or exit file browsing.
  • Page 42 Menu operations Image Select the image file you want to play and perform the functions as provided on the screen according to your needs Plying Setting animation effect playing interval ti.. Set Wallpaper Icon Function Close the current playback. Magnify the current image. Shrink the current image.
  • Page 43 Menu operations Audio Select the audio file you want to play and perform the functions as provided on the screen according to your needs Icon Function Close the current playback. Play the previous audio. Play/pause the current playback. Play the next audio. Check audios in the playlist.
  • Page 44 Menu operations Video Select the video file you want to play and perform the functions as provided on the screen according to your needs. Icon Function Close the current playback. Play the previous video. Fast rewind the current video. Play/pause the current playback. Fast forward the current video.
  • Page 45 Menu operations Browser At network connected state, click on browser icon to surf the Internet. Click on the symbol X in the upper left cornet to close it. loading... http://www.google.com/ Click on PIP icon to pop up picture-in-picture interface. Item Description Picture-in-picture interface.
  • Page 46 Menu operations Setting Setting is the shortcut to setting menu. Refer to "Setting menu" for details. Apps Other than preset apps located at the bottom of the screen, additional apps will be placed in the same section and be displayed when App icon is clicked.
  • Page 47: Product Information

    Product information Product information Specifications Specifications Item RP840G Backlight E-LED Panel size 84" Pixel pitch (mm) 0.4845 Native resolution 3840 x 2160 (pixels) LCD panel Brightness (cd/m (typical) Contrast (typical) 1600:1 Response time (ms) (typical) Panel Bit 10-bit Technology IR Touch...
  • Page 48 Product information Supply 100 - 240V AC, 50/60 Hz Power Consumption Max. 550W Consumption Standby < 0.5W Operating Temperature 0 - 40 C, 32 - 104 Operating Humidity 10 - 90% (without condensation) Environment Storage Temperature -25 - 55 C, -13 - 131 Storage Humidity 10 - 95% (without condensation) Display Orientation...
  • Page 49: Dimensions

    Product information Dimensions Unit: mm...
  • Page 50: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution S-Video YPbPr HDMI 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @ 75Hz 1024 x 768 @ 60Hz...
  • Page 51 Product information 576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported • 3480 x 2160 @ 30Hz is available via HDMI 4.
  • Page 52: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 53 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...
  • Page 54 Troubleshooting No picture and no sound 1. Check whether the machine is started state. 2. Check whether signal wire is well plugged, whether INPUT is corresponding to it. 3. If in internal computer mode, check whether internal computer is started. With horizontal or 1.

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