BenQ RE6503A User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Interactive whiteboard
  5. RE6503A
  6. User manual

BenQ RE6503A User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Interactive Flat Panel
User Manual
RE6503A/RE7503A/RE8603A
V 1.00

Advertisement

Table of Contents
loading

Related Manuals for BenQ RE6503A

Summary of Contents for BenQ RE6503A

  • Page 1 Interactive Flat Panel User Manual RE6503A/RE7503A/RE8603A V 1.00...
  • Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Product Support

    Available files vary by model. • Make sure your computer is connected to the Internet. • Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com...

  • Page 4: Table Of Contents

    Notes on cleaning the display ........................... 3 Safety notice for remote control ........................3 Battery safety notice ..............................3 BenQ ecoFACTS ................................3 Package contents ............................5 Setting up the display ..........................6 Installing the display on a wall .........................6 Installing external PC ...............................
  • Page 5 Apps ................................45 BenQ App Store .................................46 InstaShare 2 ................................47 InstaQPrint ..................................48 Product information ..........................49 Specifications ................................49 Dimensions (RE6503A) ............................53 Dimensions (RE7503A) ............................54 Dimensions (RE8603A) ............................55 Supported input signal resolution .......................56 Troubleshooting ............................57 2023/09/20...

  • Page 6: Safety Warnings And Precautions

    Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used The lightning flash with arrowhead symbol, within with the equipment must have three cores and be an equilateral triangle, is intended to alert the user correctly wired to provide connection to the ground.

  • Page 7: Important Safety Instructions

    Important safety instructions 1. Do not use this apparatus near water. 2. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 3. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 8: Notes On Cleaning The Display

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 9 BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http:// csr.BenQ.com/...

  • Page 10: Package Contents

    Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. TOUCH-USB HDMI PUBLIC 3.0 PUBLIC 2.0 TYPE-C Power cord LCD display VGA cable x1 Remote control (by region) HDMI cable x1 Touch USB cable x1 USB Type-C cable x1...

  • Page 11: Setting Up The Display

    Setting up the display Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. •...

  • Page 12: Installing External Pc

    Installing external PC Applicable to RE7503A & RE8603A. The back of the display has four screw holes at its upper-right side with a dimension of VESA mount 100x100 mm. You can secure the PC onto the display with four screws (maximum torque: 4-5 kgf-cm).

  • Page 13: Rear Panel

    Name Description IR signal receiver Receives infrared signals from remote control. Home Returns to the main screen. Return Returns to the previous menu. Menu Enters the function menu. Volume down Decreases the volume. Volume up Increases the volume. • Press to enter energy saving mode. Power •...
  • Page 14 OPS Slot device. * With these smart ports, a laptop (connected to BenQ Board via USB Type-C or HDMI + Touch USB) can use the USB devices, speakers, and external cameras from BenQ Board to enhance the conference experience. • USB 2.0= 5V 500mA / USB3.0= 5V...

  • Page 15: Using Remote Control

    Using remote control Icon Description Turns the display on or off. Press to proceed. / / / Direction key. Press for selection. Press to open or close the menu. Android system main screen button. FREEZE Freeze screen Increases or decreases the volume. BLANK One key for blank screen Mute/Unmute.
  • Page 16 3. Put the cover back on. Using BenQ Interactive Flat Panel by remote control Aim the remote control at the sensor at the display’s bottom-right side within a distance of less than 8m, and a horizontal and vertical angle of less than 60 degrees.

  • Page 17: Connections

    Connections Connecting power 1. Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet. 2. Set the power switch to ON (I). • The supplied power cord is suitable for use with 110-240V AC power only. •...

  • Page 18: Connecting The Touch Module

    Connecting the touch module The touch module of the display supports easy plug-and-play operation. There is no need to install additional drivers on the computer. Try either method below to set up the video and touch input: TOUCH-USB HDMI PUBLIC 3.0 PUBLIC 2.0 TYPE-C Touch USB...

  • Page 19: Connecting The Vga Input

    Connecting the VGA input 1. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output port to the PC AUDIO-IN jack on the display using a suitable audio cable.

  • Page 20: Connecting The Digital Inputs

    Connecting the digital inputs 1. Connect the HDMI 1/HDMI 2/HDMI/DP/TYPE-C port on the display to the corresponding port of a computer or A/V device (such as a settop box or DVD player) using an HDMI/DP/ Type-C cable. 2. To view video from this input, press on the remote control to switch to the respective input source.

  • Page 21: Initial Setup

    Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment. 2. Follow the on-screen instructions to set up the language, date and time, and network. Or your can skip some of these steps and complete the setup later.

  • Page 22: Account Information

    To access your personal account, you have to ask the administrator to activate AMS service first and create your account through IAM service. See User management on page 18 for more information. For more information and tutorial videos about the AMS service please visit https://www.benq. com/en-us/business/ifp/account-management-system.html.

  • Page 23: User Management

    User management To add a new user, please contact your IT manager to create your account through BENQ IAM web service. Creating a new account 1. As an administrator to create a new account for regular users, go to BenQ Service website: https://iam.benq.com.
  • Page 24 4. Fill in the following fields. Be sure to enter the correct email address. Click Submit to create a new account. • If some members in your organization need more privilege to control the AMS service, you can activate the users as other roles.

  • Page 25: Setting Up The Internet Connection

    Setting up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. To find the MAC address in Android OS, please go to Settings > System > About > Status. Network setting On the home screen, go to Settings >...
  • Page 26 2. Insert the wireless adapter and the switcher will automatically change to ON. A list of available networks will show on the screen. 3. Touch the network’s name to connect to the network. The password is needed if it is your first time to use the network.

  • Page 27: Updating Software

    Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose Network update or USB update to continue the update. Or your can skip this step and update the software later.

  • Page 28: Using The Touch Screen

    Using the touch screen You can use the optical touch screen to control your operating system. The following table shows a list of gestures you can use on the touch screen. Ensure that you have installed the USB cable on the display to a computer. OS functions Gesture actions Tap the screen once.

  • Page 29: Menu Operations

    OS functions Gesture actions Move two fingers apart or toward each other. Zoom Menu operations To enter the OSD menu: • Press on the remote control • Drag from the bottom-center of the screen To make selections: • Press / / / on the remote control and press OK to confirm or directly click an item.
  • Page 30 General settings Go to General to access the Audio and Picture settings. Audio • Under Audio, use the volume bar to adjust the volume for the display. • Directly swipe to enable or disable Mute. • Go to More to enter the Audio menu. Picture •...
  • Page 31 Audio settings Menu Descriptions Balance Drag the knob to adjust the balance. Touch a preset sound environment. Options are Standard, News, Music, Movie, Sport, or User mode. Sound mode Under User, you can adjust the level of frequency bands (10KHz, 5KHz, 1.5KHz, 500Hz).
  • Page 32 Picture settings Menu Descriptions Press / / / on the remote control or click a picture mode. Options are Eco, Standard, Bright, Soft, Custom1, Custom2 and Custom3. Picture mode Under Android OS, all picture parameters (e.g., Brightness, Contrast) are locked. Users may only adjust the parameters while connecting to other input sources.
  • Page 33 Device settings Go to Device to access the Device settings. Menu Descriptions Display Allows you to adjust the display’s parameters. Custom source name Allows you to set unique names for each input source. Apps Accesses all the applications installed in the display. Storage Allows you to manage the display’s storage.
  • Page 34 Advanced settings Menu Descriptions Press OK on the remote control or click the switch to lock or Key lock unlock the buttons on the front panel of the display. Press OK on the remote control or click the switch to lock or IR lock unlock the remote control IR sensor on the front panel of the display.
  • Page 35 Screen settings Press on the remote control or click an aspect ratio. • Options are 16:9 or PTP. You can also select Auto to automatically adjust the image. • Use the H position, V position, Clock rate, and Phase functions to manually adjust the image. Menu Descriptions H position...
  • Page 36 System settings On the home screen, select Settings > System to enter system settings. Menu Descriptions Date & Time Click to set date, time, and their formats in Android. Language & Input Click to set Language, Keyboard & Input methods in Android. Click to set the Startup channel, OPS power options, Wake on Lan, Startup &...

  • Page 37: Proxy Setting

    Proxy setting 1. Go to Network > Ethernet. 2. Select Proxy > Manual. 3. Enter your proxy server’s information. 4. Select OK to save your settings.

  • Page 38: Startup & Shutdown

    Startup & Shutdown • Go to System > Startup & Shutdown. • For Startup channel, you can choose Last channel or other sources.
  • Page 39 • For OPS power options, you can choose Startup only through OPS startup option or Startup through any channel. • For Power off reminder, you can set on or off time. Schedules can be made by choosing the days of the week.

  • Page 40: Android System Interface

    Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: •...

  • Page 41: Side Tool Bar

    Side tool bar Tap the side bars at the left or right of the Android main interface to access the side tool bar. You may drag the tool to the top or bottom of the screen to suit your preference. Icon Function Descriptions...

  • Page 42: Floating Tool

    Floating tool The EZWrite floating tool allows you to quickly write or create annotations on any screen that the display is showing. To access the floating tool use either one of the following methods: • In the Android interface, tap in the side tool bar. •...

  • Page 43: Ams File Manager Overview

    AMS file manager overview With this application, you can access your personalized workspace environment and settings, and manage your files and accounts on any BenQ display that you have logged into. To access the AMS files use either of the following methods: •...
  • Page 44 Item Description You can open files from the cloud storage services like Google Drive, Dropbox, or Network Drive. Source Selection You can also open files from the local devices like Internal, My Folder, or connected USBs. Folder Path You can browse the file folder in this area. You can see a list of files from the storage device you Listing Files select.

  • Page 45: Multimedia Files

    Multimedia files Multimedia files such as images, audio files, and videos can be played by directly tapping on the file icon. Image Select an image file you want to show on the display and perform any of the functions shown on the screen.
  • Page 46 Audio/Video Select an audio/video file you want to play on the display and perform any of the functions shown on the screen. Icon Function Changes cycle mode. Plays the previous/next file. Plays/pauses the current file. Adjusts the volume level.
  • Page 47 Supported audio format (Codec) File Audio Codec Sample rate Supported range MP3 (.mp3) AVI (.avi) ASF (asf) Matroska (.mkv,.mka) 3GPP (.3gpp, .3gp) 32 Kbps ~ 448 MP4(.mp4,.mov,m4a) MPEG1/2 Layer1 16 KHz ~ 48 KHz Kbps MPEG transport stream (.ts) MPEG program stream (.MPG) MPEG program stream (.MPEG) FLV (.flv) WAV (.wav)
  • Page 48 Supported video format (Codec) To play a 4K video, copy the file to the BenQ display instead of using a USB flash drive through the USB 2.0 port. File Video Codec Bit rate Resolution MKV (.mkv) 3840x2160@60fps WebM (.webm) 100Mbps 3840x2160@30fps MP4(.mp4...
  • Page 49 File Video Codec Bit rate Resolution 3GPP (.3gpp.3gр) MP4 (.mp4,.mov) 50Mbps 1920x1080@60fps MPEG transport stream (.ts. .trp, tp) ASF (.asf) AVI (.avi) WMV3 40Mbps 1920x1080@60fps MKV (.mkv) WMV (.wmv) MPEG transport stream (.ts) ASF (.asf) WMV (.wmv) 40Mbps 1920x1080@60fps AVI (.avil) MKV (.mkv) WebM (.webm) 50Mbps...

  • Page 50: Apps

    Tap the desired app to launch the app. Application Name Description Allows you to download recommended apps. See BenQ App BenQ App Store ( Store on page 46 for more information. Allows you to receive upgrade notifications of existing apps and BenQ Notification ( information of new apps available for download.

  • Page 51: Benq App Store

    BenQ App Store to launch BenQ App Store. With this application, you can view apps suggested by BenQ for download. Tap the category on the left panel to browse the suggested apps. Function Description Search ( Search for an app.

  • Page 52: Instashare 2

    InstaShare 2 InstaShare 2 ( ) is a software-based solution for multi-user collaboration, which lets users to share contents with all devices in a meeting wirelessly. Use either way to access InstaShare 2: • On the Android main interface, select Wireless Projection ( •...

  • Page 53: Instaqprint

    InstaQPrint to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer. • Before launching the application, make sure your display is properly connected to lnternet. • For the list of supported printers, see https://printhand.com/list_of_supported_printers.php. 1.

  • Page 54: Product Information

    Product information Specifications Specifications Item RE6503A / RE7503A / RE8603A Size RE6503A: 65" / RE7503A: 75" / RE8603A: 86" Light Source DLED Aspect Ratio 16:9 Resolution 3840 x 2160 RE6503A: 0.372 (H) x 0.372 (V) Pixel Pitch(mm) RE7503A: 0.4296 (H) x 0.4296 (V) Panel RE8603A: 0.4935 (H) x 0.4935 (V)
  • Page 55 Specifications Item RE6503A / RE7503A / RE8603A HDMI IN Rear: x 2, Front: x 1 (2.0) VGA IN PC-Audio IN (3.5 mm audio-in) SPDIF (Optical) Audio Output (3.5mm Earphone) USB 2.0 (Type A) (OPS/ Front I/O: x1 External Follow) USB 3.0 (Type A) (OPS/...
  • Page 56 Specifications Item RE6503A / RE7503A / RE8603A RE6503A: 1484.5 x 908.1 x 90mm Dimension (WxHxD) RE7503A: 1705.7 x 1032.3 x 90.2mm RE8603A: 1953 x 1172.3 x 90.2mm RE6503A: 1620 x 1030 x 195mm Dimension (Package) RE7503A: 1880 x 1160 x 195 mm...
  • Page 57 Specifications Item RE6503A / RE7503A / RE8603A Video Wall OSD Setting Ambient Light Sensor Total Turn-on Time CEC Control RTC Function FW Update Yes (USB, OTA) Freeze/Blank Front I/O Advanced Menu (Debug Features Menu) (continued) Double Lan Bridging Public USB Port Auto...

  • Page 58: Dimensions (Re6503A)

    Dimensions (RE6503A) Unit: mm...

  • Page 59: Dimensions (Re7503A)

    Dimensions (RE7503A) Unit: mm...

  • Page 60: Dimensions (Re8603A)

    Dimensions (RE8603A) Unit: mm...

  • Page 61: Supported Input Signal Resolution

    Supported input signal resolution Input source Resolution TYPE C HDMI 2.0 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 900 @ 60Hz 1680 x 1050 @ 60Hz 1920 x 1080 @ 60Hz 3840 x 2160 @ 30Hz 3840 x 2160 @ 50Hz...

  • Page 62: Troubleshooting

    Troubleshooting Problem Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 63 Problem Solution • Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control. Remote control failure • Check whether the battery electrode in the remote control is correct. •...

This manual is also suitable for:

Re7503aRe8603a

Table of Contents