Appendix A. Troubleshooting; Appendix A.1. Lost Or Incorrect Ip Address; Figure 27: Ethernet Port Location - SMC Networks ProtoNode FPC-N34 Manual

Appendix A. Troubleshooting

Appendix A.1. Lost or Incorrect IP Address

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Ens ure that F iel dServ e r Toolbox is l oade d on to the loc al PC. If n ot, downl oad
Field Serv er - Toolbox .z i p on th e S ierra Mon ito r webpage , und er Cus tomer Care -
Res ourc e Center, S oft ware Down loads :
c are/res ourc e - c enter?filters = s oftware - downl o ads
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Extract the executable file and complete the installation.
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Disable any wireless Ethernet adapters on the PC/Laptop.
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Disable firewall and virus protection software if possible.
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Connect a standard CAT5 Ethernet cable between the PC and ProtoNode.
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Double click on the FS Toolbox Utility.
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Check IP Addresses from the Device listings.
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Correct IP Address(es) by right clicking the settings icon
htt p:/ /www.s ierramon itor.c o m/c us tomer -

Figure 27: Ethernet Port Location

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ProtoNode Startup Guide
Ethernet Port
and changing the IP Address.