Service - Kaco blueplanet 29.0 TL3 Operating Instructions Manual

Service

Status Display
EN EN
FS 95, Self test error Relay 1,
96 Relay 2
FS 97 Protection shutdown
overcurrent HW
FS 98, Protection shutdown
99 HW gate driver/
HW buffer-free.
FS 100 Protect. shutdown HW
overheating
FS 101 Temperature plausibil-
to ity error, efficiency, DC
106 link, AFI module, relay,
DC/DC converter
FS 107 Check surge
protection device
Table 8: Operating status and fault messages on the display
10 Service
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
• Device name / serial number
• Date of installation / Start-up report
• Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has
already been done to analyse the fault?
• Module type and string circuit
• Consignment identification / Delivery address / Contact person (with telephone number)
• Information about the accessibility of the installation site.
Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.
You can find the following items and other information on our website http://www.kaco-newenergy.com/us:
• our current warranty conditions,
• a complaint form,
• the option for registering your device with us. In this manner, you can assist us in providing you with the quickest
service possible.
Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.
Service hotline
Inverter
Page 60
Explanation
The power section is defective.
Too much power has been fed into
the grid. Complete disconnection
of the device.
An internal protective mechanism
has disconnected the device to
protect it against damage.
Complete disconnection of the
device.
The device has been switched off
because the temperatures in the
housing were too high.
The unit has shut down because
of implausible internal measured
values.
Surge protection device (if present
in the device) has tripped and
must be reset if appropriate.
Technical troubleshooting
+1 866 KACOSOL
Action
Notify KACO Ser-
vice
Notify authorised
electrician / KACO
Service!
Notify authorised
electrician / KACO
Service!
Check to make
sure that the fans
are working.
Replace fan if nec-
essary.
Notify KACO Ser-
vice!
Check functional
display of surge
protection device.
Observe applica-
tion note on the
KACO website:
Installing a surge
protection device.
Technical consultation
+1 866 KACOSOL
Operating Instructions KACO blueplanet 29.0TL3
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