Service And Warranty - Kaco blueplanet 15.0TL3 Manual

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Service and warranty

If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
ž Device name / serial number
ž Date of installation / Start-up report
ž Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has already
been done to analyse the fault?
ž Module type and string circuit
ž Consignment identification / Delivery address / Contact person (with telephone number)
ž Information about the accessibility of the installation site.
You can find the following items and other information at our web site Kaco-newenergy:
ž our current warranty conditions,
ž a complaint form,
ž a form for registering your device. Please register your device without delay. In this manner, you can assist us in
providing you with the quickest service possible.
NOTE
The maximum length of the warranty is based on the currently applicable national warranty conditions.
KACO blueplanet 15.0TL3 KACO blueplanet 20.0TL3
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