Service
Status
Display
EN
EN
FS
100 Protect. shutdown
HW overheating
FS
101
Temperature plau-
to
sibility error, effi-
106
ciency, DC link, AFI
module, relay, DC/
DC converter
Table 7:
Operating status and fault messages on the display
10
Service
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
•
Device name / serial number
•
Date of installation / Start-up report
•
Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has
already been done to analyse the fault?
•
Module type and string circuit
•
Consignment identification / Delivery address / Contact person (with telephone number)
•
Information about the accessibility of the installation site.
Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.
You can find the following items and other information at our web site http://www.kaco-newenergy.de/:
•
our current warranty conditions,
•
a complaint form,
•
a form for registering your device with us. Please register your unit without delay. In this manner, you can assist us
in providing you with the quickest service possible.
Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.
Hotlines
Inverters
Data logging and accessories
Customer Service
Page 54
Explanation
The device has been switched off
because the temperatures in the hous-
ing were too high.
The unit has shut down because of
implausible internal measured values.
Technical troubleshooting
+49 (0) 7132/3818-660
+49 (0) 7132/3818-690
Monday to Friday from 8:00 a.m. to 5:00 p.m. (CET)
Action
Check to make sure
that the fans are
working.
Replace fan if nec-
essary.
Notify KACO Service
Technical consultation
+49 (0) 7132/3818-660
+49 (0) 7132/3818-690
Operating Instructions Powador 12.0 TL3-20.0 TL3
B
E
K