Service And Warranty - Kaco blueplanet 110 TL3 Manual

14 | Service and warranty

14 Service and warranty
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
– Device name / serial number
– Date of installation / Start-up report
– Fault message indicated by status LEDs / Description of the fault / Did you notice anything unusual? / What
has already been done to analyze the fault?
– Module type and string circuit
– Consignment identification / Delivery address / Contact person (with telephone number)
– Information about the accessibility of the installation site
You can find the following items and other information at our website
– our current warranty conditions
– a complaint form
– a form for registering your device. Please register your device without delay. In this manner, you can assist
us in providing you with the quickest service possible.
NOTE
The maximum length of the warranty is based on the currently applicable national warranty conditions.
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