Alto-Shaam 300TH-ARB2-DX-OK Operator's Manual
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Alto-Shaam 300TH-ARB2-DX-OK Operator's Manual

Cook & hold oven
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Operator's Manual
Cook & Hold Oven
300TH-ARB2-DX-OK
MN-48165-EN
REV.01
10/22
EN
alto-shaam.com

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Summary of Contents for Alto-Shaam 300TH-ARB2-DX-OK

  • Page 1 Operator’s Manual Cook & Hold Oven 300TH-ARB2-DX-OK MN-48165-EN REV.01 10/22 alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 10/22 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    Call 800-558-8744 to reach our 24-hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through Alto-Shaam’s toll free number.
  • Page 4 OREWORD This page is intentionally left blank. A r b y’ s C oo k & H ol d O p e r a tor’ s Man u a l MN-48165 Rev 1 10 /22 ▪ ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Foreword Enjoy your Alto-Shaam® Cook & Hold Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
  • Page 6 ABLE OF ONTENTS Troubleshooting Error Codes ....... . . 53 Warranty Warranty .

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: Connect the appliance to a properly grounded outlet. Do not use the appliance if ▪ it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 9 ▪ inspected and serviced at least every twelve (12) months by an authorized service partner or trained technician. Contact Alto-Shaam for the authorized service partner in your area. ▪ Continued on next page A r by ’ s C oo k & H o l d O p e r a t or’...
  • Page 10 AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection ▪ A r b y’ s C oo k & H ol d O p e r a tor’...

  • Page 11: Labels

    ABELS Label Locations TH-PHD-008787_DX_Arbys A r by ’ s C oo k & H o l d O p e r a t or’ s Man u a l MN - 48165 Rev 1 10/ 22 ▪ ▪ ▪ ▪...
  • Page 12 Ne pas raccorder à un circuit fonc onnant sous plus de 150 VCA par rapport à la terre. For use on individual branch circuits only. LA-46115 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. WARNING...

  • Page 13: Installation

    NSTALLATION Dimension Drawings 300TH-ARB2-DX-OK 40-13/16" (1036mm) 8-7/8" (225mm) 26-3/16" (665mm) 16-15/16" (431mm) 13" (330mm) 18" (457mm) A r by ’ s C oo k & H o l d O p e r a t or’ s Man u a l...

  • Page 14: How To Receive The Appliance

    Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.

  • Page 15: How To Unpack The Oven

    Before you begin Make sure you have: An appropriate lifting device and enough personnel to safely move and position ▪ the weight of the oven. 300TH-ARB2-DX-OK: 100 lbs (45 kg) □ Cutting tools to remove the packaging. ▪ Unpack the oven To unpack the oven, do the following.

  • Page 16: Pre-Installation Checklist

    NSTALLATION Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 17 NSTALLATION Continued from previous page Electrical Alto-Shaam oven ratings Breaker: Voltage: Phase: Cord: Plug: Is the oven going to be hard wired? The following fields must be completed by the service technician on site. What is the measured voltage at the site?
  • Page 18 On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558- 8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.

  • Page 19: Installation Checklist

    NSTALLATION Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 20 NSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.

  • Page 21: How To Install The Oven

    The oven must not be installed in any area where it may be affected by steam, ▪ grease, dripping water, high temperature, or any other severely adverse conditions. Voltages Breaker* Plug 300TH-ARB2-DX-OK 120V NEMA 5-15P 15A-125V *Electrical connections must meet all applicable federal, state, and local codes. Electrical connection WARNING:...
  • Page 22 NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5 m) of the appropriate electrical outlet; ▪...

  • Page 23: How To Install The Drip Tray

    NSTALLATION How to Install the Drip Tray Before you begin Remove the drip tray from the oven cavity and remove any packaging. WARNING: Slip Hazard Failure to install the drip tray may result in moisture dripping on the floor. Be sure the drip tray is installed before using. NOTICE Failure to install the drip tray could result in equipment damage.
  • Page 24 NSTALLATION This page is intentionally left blank. A r b y’ s C oo k & H ol d O p e r a tor’ s Man u a l MN-48165 Rev 1 10 /22 ▪ ▪ ▪ ▪...

  • Page 25: Operation

    PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the power switch to the ON position (300-TH only). Touch and hold the ON/OFF button for two (2) seconds.

  • Page 26: How To Lock And Unlock The Screen

    PERATION How to Lock and Unlock the Screen Before you begin The oven must be connected to electric power. Description The control screen can be temporarily locked to prevent interruptions or changes to any of the menu functions.  NOTE: Locking and unlocking is available on any screen where the lock icon is shown below is present.

  • Page 27: Understanding The Probes

    PERATION Understanding the Probes Background The Alto-Shaam Cook & Hold Oven is equipped with four probes. All four probes are used to cook and hold by probe. They are also used to gather HACCP data.  NOTE: Make sure to match the probe number to the corresponding roast number for proper HACCP monitoring.

  • Page 28: How To Preheat The Oven

    PERATION How to Preheat the Oven Before you begin Remove the oven racks. ▪ Turn on the oven. ▪ Close the oven door. ▪ Procedure To preheat the oven, do the following. Step Action Touch Day Part or Over Night depending on the desired cooking method.

  • Page 29: How To Enter Haccp Roast Codes

    PERATION How to Enter HACCP Roast Codes Before you begin Assign an 11-digit HACCP code to each roast. Refer to Arby’s “Cook ‘n Hold HACCP Entry Job Aid” for detailed instructions. Procedure HACCP codes are entered immediately after selecting Day Part or Over Night cooking mode.

  • Page 30: How To Cook The Roasts

    PERATION How to Cook the Roasts Before you begin Step Action Preheat the oven. See topic How to Preheat the Oven. Place the roasts directly on oven racks, with 1” space between the roasts. Wipe the roasts dry with a paper towel. Apply a completed HACCP label to each roast.
  • Page 31 PERATION Continued from previous page During the two-minute countdown period, open the oven door and slide the bottom rack into the oven.  NOTE: The bottom rack must contain roasts 3 and 4, with roast 3 in the front. TH-TS-015173 Slide the top rack into oven.

  • Page 32: How To Monitor And Validate Roasts

    PERATION How to Monitor and Validate Roasts Status screen The status screen allows you to monitor the cooking process in both Day Part and Over Night cooking mode. From top to bottom, the screen below indicates: Day Part or Over Night mode ▪...
  • Page 33 PERATION Continued from previous page The highlight colors behind the measured probe temperatures indicate the status of each roast in the cooking cycle. indicates the roast is cooking. ▪ Yellow indicates the roast has finished cooking and is now in the holding ▪...

  • Page 34: How To Change The Settings

    PERATION How to Change the Settings Procedure To change the settings, do the following. Step Action Touch the menu icon . The menu screen displays. 150°F 150°F 150°F TH-TS-015197 Touch the “Settings” icon XXXXX XXXXX XXXXX XXXXX XXXXX XXXXX XXXXX TH-TS-015200 Settings Here you can change the following settings:...
  • Page 35 PERATION Category Settings Upload system software Security Locks Lock recipe editing Lock manual cooking Lock settings screen Connections Settings SSID Install certificates Network Status Connection type Internet Cloud Update Server Result The settings have been changed. A r by ’ s C oo k & H o l d O p e r a t or’...

  • Page 36: How To View Oven Information

    PERATION How to View Oven Information Background The oven information screen shows the system information, serial number, network status, connection settings, and cleaning timer. Procedure To view oven information, do the following. Step Action Touch the menu icon . The menu screen displays. 150°F 150°F 150°F...

  • Page 37: How To Download Haccp Data

    PERATION How to Download HACCP Data Before you begin You will need a USB drive. Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory. Best practice is to download the information every 30 days to a USB drive.
  • Page 38 PERATION Continued from previous page Select the Date Touch the calendar icon and select the desired start date. Touch check mark TH-TS-015215 Select the desired end date, and touch the check mark. Touch the download icon TH-TS-015218 Loading the data The oven downloads the data onto the USB drive.

  • Page 39: How To Update Software With A Usb Drive

    You will need a USB drive with the updated software. To download the most up to ▪ date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/landing- pages/arbys. Do not remove the USB drive during the update process.
  • Page 40 PERATION Continued from previous page Scroll to “USB Updates.” Touch the “Update system software” setting. XXXXX XXXXX XXXXX XXXXX USB Updates TH-TS-015224 Touch Control Board (CB) to update the control board. The oven loads the selected software. The oven verifies the file and then updates the CB. NOTICE Do not remove the USB drive during the update process.

  • Page 41: How To Update Software Remotely

    PERATION How to Update Software Remotely Background Software updates are pushed automatically when the oven is connected via Wi-Fi. Make sure to restart the oven when not in a cooking mode. Procedure To update the software, do the following. Step Action Touch the “Restart now”...

  • Page 42: How To Calibrate The Temperature Probes

    PERATION How to Calibrate the Temperature Probes Before you begin Make sure: The oven is on, but not in cooking or holding mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. ▪ Procedure To calibrate a probe, do the following.
  • Page 43 PERATION Continued from previous page Scroll to “Calibration.” Touch the “Probe Calibration” setting. Calibration Cook Calibration XXXXX XXXXX Hold Calibration XXXXX XXXXX Probe Calibration XXXXX XXXXX XXXXX XXXXX XXXXX XXXXX XXXXX XXXXX TH-TS-015230 Select Probe 1 from the list. TH-TS-015233 Compare the probe temperature reading against 32°F (0°C).

  • Page 44: How To Calibrate The Cook Temperature

    PERATION How to Calibrate the Cook Temperature Before you begin Make sure the oven is on, empty except for shelves, and in either Day Part or Over Night cooking mode. Procedure To calibrate the chamber cook temperature, do the following. Step Action Touch...
  • Page 45 PERATION Continued from previous page Compare the target temperature on the calibration screen with the “Actual” chamber temperature. If necessary, use the +/– keys to raise or lower the “Actual” temperature until it matches the target temperature. Touch “Accept” to calibrate the chamber temperature. Chamber Cook Calibration TH-TS-015245 Result...

  • Page 46: How To Calibrate The Hold Temperature

    PERATION How to Calibrate the Hold Temperature Before you begin Make sure the oven is on, empty except for shelves, and in Holding mode. Procedure To calibrate the chamber hold temperature, do the following. Step Action Touch the menu icon .
  • Page 47 PERATION Continued from previous page Compare the target temperature on the calibration screen with the “Actual” hold temperature. If necessary, use the +/– keys to raise or lower the “Actual” temperature until it matches the target temperature. Touch “Accept” to calibrate the hold temperature. Chamber Hold Calibration TH-TS-015254 Result...
  • Page 48 PERATION This page is intentionally left blank. A r b y’ s C oo k & H ol d O p e r a tor’ s Man u a l MN-48165 Rev 1 10 /22 ▪ ▪ ▪ ▪...

  • Page 49: Maintenance

    AINTENANCE Maintenance Schedule Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or ▪ less. Daily For daily maintenance, do the following. See topic How to Clean the Oven, and follow the Daily Cleaning procedure. ▪...
  • Page 50 AINTENANCE Continued from previous page Check and tighten the cord connection inside of the appliance control area. ▪ Measure the site voltage. ▪ Inspect and test the product probes and product probe receptacles. ▪ Inspect and test the control and control functions. ▪...

  • Page 51: How To Clean The Oven

    AINTENANCE How to Clean the Oven Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the oven before cleaning it. CAUTION: Burn hazard. Allow the oven, drip pans, and racks to cool before cleaning. CAUTION: Corrosive materials hazard.
  • Page 52 AINTENANCE Continued from previous page Weekly cleaning To clean the oven weekly, do the following. procedure Step Action the power switch to the OFF position and unplug the appliance. Wipe the exterior areas of the oven with a non-abrasive nylon scrub pad. Spray the exterior areas of the oven with stainless steel polish.
  • Page 53 High Limit Switch Limit Switch and Control Board authorized Alto-Shaam service provider. 3.High Limit Switch A r by ’ s C oo k & H o l d O p e r a t or’ s Man u a l...
  • Page 54 ROUBLESHOOTING This page intentionally left blank. A r b y’ s C oo k & H ol d O p e r a tor’ s Man u a l MN-48165 Rev 1 10 /22 ▪ ▪ ▪ ▪...
  • Page 55 ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
  • Page 56 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.
  • Page 60 INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-26 2-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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