Alto-Shaam 300-TH Operator's Manual
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Alto-Shaam 300-TH Operator's Manual

Alto-Shaam 300-TH Operator's Manual

Cook & hold ovens smoker ovens deluxe control
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MN-46708-EN
REV.03
6/24
EN
alto-shaam.com
Cook & Hold Ovens
For the most current manual, visit alto-shaam.com
Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com
Pour la dernière version du manuel, visiter alto-shaam.com
Para obtener el manual más actual, visite alto-shaam.com
Ga voor de meest recente handleiding naar alto-shaam.com
Operator's Manual
Smoker Ovens
Deluxe Control
300-TH
750-SK
500-TH
1000-SK
750-TH
1200-SK
1000-TH
1750-SK
1200-TH
1750-TH

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Summary of Contents for Alto-Shaam 300-TH

  • Page 1 MN-46708-EN REV.03 For the most current manual, visit alto-shaam.com 6/24 Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com Pour la dernière version du manuel, visiter alto-shaam.com Para obtener el manual más actual, visite alto-shaam.com alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 6/24 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    Smoker Oven The Alto-Shaam smoker oven can make a big impact on your operation. Use hot or cold smoke to prepare anything from brisket to cheese. Cook your food to perfection, and/or smoke it to perfection, then hold it for hours without compromising food quality.
  • Page 4 OREWORD This page is intentionally left blank. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al M N-4670 8 Rev 3 6 /24 ▪ ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Foreword Enjoy your Alto-Shaam® Cook & Hold Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
  • Page 6 Cheflincv2.alto-shaam.com/# is Not Available on Your Device . . . 107 Cannot Connect to cheflincv2.alto-shaam.com/# ... 108 The Oven is not Displayed on the Dashboard ... . . 109 Unable to Assign Recipes from the Dashboard to Ovens in the Field .

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.

  • Page 9: Operator Qualifications

    (12) months by an authorized service partner or trained technician. ▪ Contact Alto-Shaam for the authorized service partner in your area. Continued on next page D el u x e Co ntr ol Co ok & Hol d Op er ator’...

  • Page 10: Personal Protective Equipment (Ppe)

    AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Use of restraining A restraining device (tether) must be installed to any appliance that is hard-wired devices and mounted on casters.

  • Page 11: Labels

    ABELS Label Locations TH-PHD-008787 D el u x e Co ntr ol Co ok & Hol d Op er ator’ s Ma nu al M N-4670 8 Rev 3 6 /24 ▪ ▪ ▪ ▪...
  • Page 12 Read installation instructions. LA-39148 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al...
  • Page 13 ABELS WARNING Hot surface LA-46331 Made in U.S.A. WARNING Burn hazard Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. Security seal Equipotential bonding LA-36443-E For use on individual branch circuit only. WARNING Fire hazard Use a UL Listed grounding type plug rated 240...
  • Page 14 ABELS WARNING WARNING ADVERTENCIA/AVERTISSEMENT Peligro de incendio Fire hazard Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 240 voltios, 20 amperios, Fire Hazard monofásico de 3 hilos para unidades monofásicas. Use a UL Listed grounding type plug rated 240 Volts, La elección e instalación del enchufe la realizará...

  • Page 15: Installation

    NSTALLATION Dimension Drawings 300-TH 40-13/16" (1036mm) 8-7/8" (225mm) 26-3/16" (665mm) 16-15/16" (431mm) 13" (330mm) 18" (457mm) 40-13/16" (1036mm) 16-15/16" (431mm) 25-3/4" (654mm) 8-7/8" (225mm) 13" (330mm) 18" (457mm) D el u x e Co ntr ol Co ok & Hol d Op er ator’...
  • Page 16 NSTALLATION 500-TH 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al M N-4670 8 Rev 3...
  • Page 17 NSTALLATION 750-TH 750-SK 53-1/8" (1349mm) 33-1/2" (851mm) 25-11/16" (653mm) 29-13/16" (758mm) 25-7/16" (646mm) 29-3/16" (742mm) 8-3/16" (208mm) 22-1/4" (565mm) 24-1/16" (612mm) 53-1/8" (1349mm) 55-9/16" (1411mm) 33-1/2" (851mm) 29-3/4" (756mm) 25-11/16" (653mm) 29-3/16" (742mm) 25-7/16" (646mm) 8-3/16" (208mm) 22-1/4" (565mm) 24-1/16" (612mm) 34-3/4"...
  • Page 18 NSTALLATION 1000-TH 1000-SK 50" (1269mm) 33-1/2" (851mm) 22-9/16" (573mm) 29-13/16" (758mm) 22-5/16" (566mm) 29-3/16" (742mm) 7-3/8" (187mm) 24-1/16" (612mm) 19-1/8" (486mm) 50" (1269mm) 52-7/16" (1332mm) 33-1/2" (851mm) 26-5/8" (676mm) 22-9/16" (573mm) 29-3/16" (742mm) 7-3/8" (187mm) 19-1/8" (486mm) 24-1/8" (614mm) 25-5/16" (644mm) 34-3/4"...
  • Page 19 NSTALLATION 1200-TH 1200-SK 50" (1269mm) 26-5/8" (676mm) 33-1/4" (845mm) 22-5/16" (566mm) 22-9/16" (573mm) 22-5/16" (566mm) 29-13/16" (758mm) 7-9/16" 22-5/16" (566mm) 7-9/16" (192mm) 29-3/16" (742mm) (192mm) 25-5/16" (644mm) 19-1/8" (486mm) 24-1/16" (612mm) D el u x e Co ntr ol Co ok & Hol d Op er ator’...
  • Page 20 NSTALLATION 1750-TH 1750-SK 53-1/8" (1349mm) 33-5/8" (853mm) 29-3/4" (756mm) 25-11/16" (653mm) 29-13/16" (758mm) 25-7/16" (646mm) 25-7/16" (646mm) 29-3/16" (742mm) 8-3/16" (208mm) 28-7/16" (723mm) 22-1/4" (565mm) 24-1/16" (612mm) D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al M N-4670 8 Rev 3...

  • Page 21: How To Unpack The Oven

    Before you begin Make sure you have: ▪ An appropriate lifting device and enough personnel to safely move and position the weight of the oven. 300-TH/SK: 100 lbs (45 kg) □ 500-TH/SK: 185 lbs (84 kg) □ 750-TH/SK: 225 lbs (102 kg) □...

  • Page 22: Pre-Installation Checklist

    NSTALLATION Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 23 NSTALLATION Continued from previous page Electrical Alto-Shaam oven ratings Breaker: Voltage: Phase: Cord: Plug: Is the oven going to be hard wired? The following fields must be completed by the service technician on site. What is the measured voltage at the site?
  • Page 24 On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558- 8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.

  • Page 25: Installation Checklist

    NSTALLATION Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 26 NSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.

  • Page 27: How To Install The Oven

    ▪ The oven must not be installed in any area where it may be affected by steam, grease, dripping water, high temperature, or any other severely adverse conditions. Voltages Breaker* Plug*** 300-TH 120V NEMA 5-15P 15A-125V 230V 50/60 CEE 7/7,...
  • Page 28 NSTALLATION Continued from previous page Breaker Plug 1000-TH 120V — 20 UL | 30 CSA 208-240V** — 20 UL | 30 CSA — 20 UL | 30 CSA 230V 50/60 — 50/60 — 2.9^ 1000-SK 120V — 20 UL | 30 CSA 208-240V** —...

  • Page 29: Electrical Connection

    NSTALLATION Continued from previous page Electrical connection WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning. Always use the correct AWG wire size based on the electrical requirements for the appliance.

  • Page 30: Restraint Requirements

    NSTALLATION Continued from previous page Regarding international standard ovens: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection. When using a cord without a plug, the green/yellow conductor shall be connected to the terminal which is marked with the ground symbol.

  • Page 31: Position The Oven

    NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5 m) of the appropriate electrical outlet; ▪...
  • Page 32 NSTALLATION Continued from previous page High limit reset Press and release the high-limit temperature reset button TH-TS-011086 Install the tether For hard-wired ovens with casters, install the tether to the wall so that no (if required) stress is transmitted to the electrical cord when the oven moves. TH-TS-011090 Result The oven is now installed.

  • Page 33: How To Connect The Electrical Wiring

    NSTALLATION How to Connect the Electrical Wiring Before you begin Make sure the power is off or disconnected at the supply. Warnings WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning.
  • Page 34 NSTALLATION Continued from previous page Procedure To connect the electric power, do the following. Step Action Remove the top panel. TH-TS-011333 Install the cord grip into the back panel of the oven. Install the cord grip nut. TH-TS-011335 Install the cord through the cord grip. Route the ground wire to the terminal block.
  • Page 35 NSTALLATION Continued from previous page Remove the screws retaining the circuit breakers Connect the wires to the circuit breakers TH-TS-011339 Re-install the circuit breakers with the screws Adjust Install the length of the cord. and tighten the cord grip nut Re-install the top panel.

  • Page 36: How To Install The Drip Tray

    NSTALLATION How to Install the Drip Tray Before you begin Remove the drip tray from the oven cavity and remove any packaging. WARNING: Slip Hazard Failure to install the drip tray may result in moisture dripping on the floor. Be sure the drip tray is installed before using. NOTICE Failure to install the drip tray could result in equipment damage.

  • Page 37: How To Stack Two Ovens

    NSTALLATION How to Stack Two Ovens Before you begin Make sure you have: ▪ Industrial-grade silicone RTV ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. 500-TH/SK: 185 lb (84 kg) □...
  • Page 38 NSTALLATION This page is intentionally left blank. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al M N-4670 8 Rev 3 6 /24 ▪ ▪ ▪ ▪...

  • Page 39: Operation

    The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the power switch to the ON position (300-TH only). Touch the ON/OFF button 300-TH TH-TS-007487_Deluxe The oven is now on.

  • Page 40: How To Prepare The Oven For First Use

    PERATION How to Prepare the Oven for First Use Background Use this procedure for initial use or before using the oven after taking it out of storage. Procedure To prepare the oven for first use, do the following. Step Action Remove all packing material from the oven.

  • Page 41: How To View And Set Up Wifi Connection

    PERATION How to View and Set up WiFi Connection ▪ Before you begin The facility must have WiFi. ▪ Do not connect to a guest network. Procedure To set up WiFi, do the following. Step Action Touch the menu icon .
  • Page 42 PERATION Continued from previous page Touch the “WiFi” icon CT-TS-013918 The available networks will show on the screen. The color of the network icon indicates the strength of the signal for each network. Green = strong Yellow = medium Red = weak Kitchen 1 Kitchen 2 XXXXX...

  • Page 43: How To Set Up An Ethernet Connection

    PERATION How to Set up an Ethernet Connection ▪ Before you begin The facility must have an Ethernet port. ▪ You will need an Ethernet cable. Procedure To set up an Ethernet connection, do the following. Step Action Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet. TH-TS-011438 Touch the menu icon...
  • Page 44 PERATION Continued from previous page Scroll to “Connection Settings”. Touch the “Setup Network” setting CT-TS-013915 Touch the “Ethernet” setting . The “Ethernet Configuration” screen displays. CT-TS-013927 Automatic IP touch For automatic IP configuration, the check mark configuration CT-TS-016995 Continued on next page D el u x e Co ntr ol Co ok &...
  • Page 45 PERATION Continued from previous page Manual IP touch Touch For manual IP configuration, the “Configure IP” setting configuration “Manual” and follow the prompts. CT-TS-016999 Result The Ethernet connection is now set up. D el u x e Co ntr ol Co ok & Hol d Op er ator’...

  • Page 46: How To Use The Door Vents

    PERATION How to Use the Door Vents Before you begin The door vents provide ventilation for the oven cavities. The door vents can be adjusted to give you the best results for the food you are cooking. Settings To set the vents, use the following suggestions. Cooking type Vent position General cooking...

  • Page 47: How To Preheat The Oven

    PERATION How to Preheat the Oven Before you begin Make sure: ▪ The oven is turned on. ▪ The oven door is closed. Procedure To preheat the oven, do the following. Step Action Touch the menu icon . The menu screen displays. TH-TS-009945 Touch the “Settings”...
  • Page 48 PERATION Continued from previous page Touch the check mark Touch the manual cook icon to return to the manual cook screen. TH-TS-016965 Touch the preheat icon . The preheat confirmation screen displays. Touch “Preheat” . All chambers start to preheat to their preset temperatures.

  • Page 49: How To Cook With Programmed Recipes

    PERATION How to Cook with Programmed Recipes Before you begin Be sure your food is prepared and ready to cook. Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipe book icon . The “Browse Recipes” screen displays. TH-TS-007231 Navigate Touch...
  • Page 50 PERATION Continued from previous page Load the food At the end of the preheat stage, the oven sounds an alert and displays the “Preheat Complete” screen. Touch ”Ok” Load the food into the oven. Touch the action hand . The cooking process starts. TH-TS-008902 At the end of the cooking stage, the oven sounds an alert, and automatically switches to the holding stage if this stage was programmed...

  • Page 51: How To Cook And Hold By Time In Manual Mode

    PERATION How to Cook and Hold by Time in Manual Mode Before you begin ▪ Be sure your food is prepared and ready to cook. ▪ Be sure your oven is turned on. Procedure To cook and hold in manual mode, do the following. Step Action Touch...
  • Page 52 PERATION Continued from previous page Set the cook Touch “Cook” Touch the cooking time Enter the cooking time using the number pad. Touch the check mark. TH-TS-011370 Touch Enter the cooking temperature the cooking temperature using the Touch number pad. the check mark.
  • Page 53 PERATION Continued from previous page Set the hold Touch “Hold” Touch the holding temperature Enter a holding temperature using the number pad. Touch the check mark. TH-TS-011448 Touch the start icon . The preheat stage starts. TH-TS-011379 Continued on next page D el u x e Co ntr ol Co ok &...
  • Page 54 PERATION Continued from previous page Load the oven At the end of the preheat stage, the oven sounds an alert, and the control will Touch display “Preheat Complete”. “Ok” Load Touch the food into the oven. the action hand The cooking Touch process starts.

  • Page 55: Understanding The Probes

    PERATION Understanding the Probes Background Alto-Shaam Cook & Hold Ovens are capable of accommodating up to six (6) separate probes depending on the model. The probe in the #1 position is the probe that is used when cooking and holding by probe.

  • Page 56: How To Cook By Probe In Manual Mode

    PERATION How to Cook by Probe in Manual Mode ▪ Before you begin Be sure your food is prepared and ready to cook. ▪ Be sure your oven is turned on. Procedure To cook by probe, do the following. Step Action Touch the manual cook icon...
  • Page 57 PERATION Continued from previous page Set the cook Touch “Cook” Touch the probe icon the desired temperature the food should cook to. To do so, touch probe set temperature Enter a probe set temperature using the number pad. Touch the check mark. TH-TS-011357 the desired temperature of the cavity.
  • Page 58 PERATION Continued from previous page Set the hold Touch “Hold” Touch the probe icon Enter the temperature you want the food to hold at. To do so, touch holding temperature Enter a holding temperature using the number pad. Touch the check mark. TH-TS-008912 Touch the start icon...
  • Page 59 PERATION Continued from previous page Load the food At the end of the preheat stage, the oven sounds an alert, and the control will display “Preheat Complete”. Touch “Ok” Load the food into the oven and insert the probe. Touch the action hand .

  • Page 60: How To Hold By Probe

    PERATION How to Hold by Probe Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is fully cooked and hot. ▪ Fully cooked food is loaded into the oven. ▪ Probe is inserted into the food. Procedure To hold by probe, do the following.
  • Page 61 PERATION Continued from previous page Touch the probe icon Touch the hold temperature Enter the holding temperature using the number pad. Touch the check mark. TH-TS-007308 Touch the start icon . Holding begins. TH-TS-007312 Result The oven is holding by probe. D el u x e Co ntr ol Co ok &...

  • Page 62: How To Prepare The Smoker Box For Smoking

    PERATION How to Prepare the Smoker Box for Smoking ▪ Before you begin Use only wood chips supplied by Alto-Shaam. ▪ Clean the smoker box of used wood chips. Dispose of the burnt wood chips as directed by local codes.

  • Page 63: How To Hot Smoke In Manual Mode

    The use of improper materials for the smoke function can result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Procedure To hot smoke in manual mode, do the following.
  • Page 64 PERATION Continued from previous page Touch the preheat temperature Enter a preheat temperature using the Touch number pad. the check mark. Touch the plus (+) icon to add the cooking stage. TH-TS-011346 Set the cook Touch “Cook” Touch the smoke icon .
  • Page 65 PERATION Continued from previous page Touch the cooking temperature Enter the cooking temperature using the Touch number pad. the check mark. Touch the plus (+) icon to add the holding stage. TH-TS-007269_Deluxe Set the hold Touch “Hold” Touch Enter the holding temperature a holding temperature using the number pad.
  • Page 66 PERATION Continued from previous page Load the food At the end of the preheat stage, the oven sounds an alert, and the control will display “Preheat Complete”. Touch “Ok” Load the food into the oven. Touch the action hand The cooking process starts.

  • Page 67: How To Cold Smoke

    WARNING: Fire hazard The use of improper materials for the smoke function can result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Procedure To cold smoke, do the following.
  • Page 68 PERATION Continued from previous page Touch the cold smoke icon Touch the cold smoke time Enter a cold smoke time on the using number pad — 10 to 90 minutes. Touch the check mark. TH-TS-008691 Load the food Load food into the oven and close the oven door. Keep the oven door closed throughout the smoking process.

  • Page 69: How To Create A Recipe

    PERATION How to Create a Recipe Background Creating a recipe consists of: ▪ Setting the cooking stage(s) parameters (cooking time and temperature, holding temperature, probe temperature, Smoking ON or OFF); ▪ naming the recipe; ▪ adding a description to the recipe; ▪...
  • Page 70 PERATION Continued from previous page Touch a cooking mode to choose the step type. TH-TS-017033 Touch “Recipe Name” . The “Recipe name” screen displays. TH-TS-017035 Enter the recipe name. Touch the check mark to return to the create recipe screen. TH-TS-007336 Touch “Recipe Description”...
  • Page 71 PERATION Continued from previous page Touch the cook by time icon or cook by probe icon Touch the cooking time or probe set-point temperature Enter cooking time or probe temperature using the key pad. Touch the check mark. TH-TS-017257 Touch Enter the chamber temperature set-point icon the chamber...
  • Page 72 PERATION Continued from previous page Touch the save icon when finished to save the recipe. TH-TS-017041 Result A recipe has been created. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al M N-4670 8 Rev 3 6 /24...

  • Page 73: How To Modify, Duplicate, Or Delete A Recipe

    PERATION How to Modify, Duplicate, or Delete a Recipe Procedure To modify, duplicate, or delete a recipe, do the following. Step Action Touch the recipe book icon . The “Browse Recipes” screen displays. TH-TS-017043 Modifying To modify a recipe, touch the recipe edit icon of the desired recipe.
  • Page 74 PERATION Continued from previous page Duplicating To duplicate a recipe, touch the duplicate recipe icon of the desired recipe. Touch the recipe to copy The recipe copy will display next to the recipe. Edit the copied recipe as desired. TH-TS-017049 Deleting To delete a recipe, touch...

  • Page 75: How To Create A Category

    PERATION How to Create a Category Background A category allows the user to label and group recipes together. When viewing a recipe, the user can add a recipe to a category by touching the check mark next to the desired category. The categories can be viewed at the bottom of an existing recipe screen.
  • Page 76 PERATION Continued from previous page Enter the category name. Touch the check mark . The category has been created. CT-TS-014115 Duplicating To duplicate a category, touch the duplicate category icon of the desired category. Touch the category to copy The category copy will display next to the category.
  • Page 77 PERATION Continued from previous page Deleting To delete a category, touch the delete icon CT-TS-016761 Select the category that you want to delete. Touch the delete icon again. Touch “Delete” to confirm that you want to delete the category. CT-TS-016764 Result The procedure is now complete.

  • Page 78: How To Backup Or Restore Settings With A Usb Drive

    PERATION How to Backup or Restore Settings with a USB Drive Before you begin You will need a USB drive. Procedure To backup or restore settings with a USB drive, do the following. Step Action Touch the menu icon . The menu screen displays. TH-TS-009945 Touch the “Settings”...
  • Page 79 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch “Backup Settings to USB” or “Restore Settings from USB” . The USB screen displays. CT-TS-013855 Select the settings file Touch the check mark  NOTE: Subfolders can be set up on the USB drive from your computer.

  • Page 80: How To Backup Recipes To A Usb Drive

    PERATION How to Backup Recipes to a USB Drive Before you begin You will need a USB drive. Procedure To backup recipes from the oven to a USB drive, do the following. Step Action Touch the menu icon . The menu screen displays. TH-TS-009945 Touch the “Settings”...
  • Page 81 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Backup Recipes to USB” setting. The USB screen displays. CT-TS-013867 Touch the check mark to save the recipes to the top level of the USB drive.  NOTE: Subfolders can be set up on the USB drive from your computer.

  • Page 82: How To Restore Recipes From A Usb Drive

    PERATION How to Restore Recipes from a USB Drive Before you begin You will need a USB drive loaded with recipes. Procedure To restore recipes from the USB drive to the oven, do the following. Step Action Touch the menu icon .
  • Page 83 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Restore Recipes from USB” setting. The USB screen displays. CT-TS-013861 Select the recipe file Touch the check mark to load the recipes to the oven.  NOTE: Subfolders can be set up on the USB drive from your computer.

  • Page 84: How To Import Images From A Usb Drive

    PERATION How to Import Images from a USB Drive Before you begin You will need a USB drive loaded with the images. Procedure To import images from the USB drive to the oven, do the following. Step Action Touch the menu icon .
  • Page 85 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Import Image(s) from USB” setting. The USB screen displays. CT-TS-016709 Select the images Touch the check mark  NOTE: Subfolders can be set up on the USB drive from your computer.

  • Page 86: How To Update Software With A Usb Drive

    Before you begin You will need a USB drive with the updated software. To download the most up to date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/customer- support/software-downloads. ▪ Do not remove the USB drive during the update process.
  • Page 87 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Update System Software” setting. TH-TS-009967 NOTICE Do not remove the USB drive during the update process. Touch “Update Back End Software (BE)” to update the supporting software Select between the control board (CB) and interface board (IB).
  • Page 88 PERATION Continued from previous page Repeat steps 1 through 4. Touch “Update Control Board (CB)” to update the control board. Select file Touch the check mark . The oven loads the selected software. The oven verifies the file and then updates the CB. Touch the check mark when the update is complete to restart the oven.

  • Page 89: How To Change Settings

    PERATION How to Change Settings Procedure To change settings, do the following. Step Action Touch the menu icon . The menu screen displays. TH-TS-009945 Touch the “Settings” icon . The “General Settings” screen displays. TH-TS-009947 Settings Here you can change the following settings: Category Settings General Settings...
  • Page 90 PERATION Category Settings System Backup & Update Backup settings to USB Restore settings from USB Backup recipes to USB Restore recipes from USB Import image(s) from USB Delete image(s) from Oven Update system software Security Locks Lock recipe editing Lock manual cooking Lock settings screen Auto screen lock Result...

  • Page 91: How To Enable/Disable Automatic Preheat

    PERATION How to Enable/Disable Automatic Preheat Background Enabling the automatic preheat function preheats the oven upon start up to the set preheat temperature. Make sure to set your preheat temperatures. See topic How to Preheat the Oven. Procedure To enable/disable automatic preheat, do the following. Step Action Touch...

  • Page 92: How To Enable And Use The Replay Function

    PERATION How to Enable and Use the Replay Function Background When a cooking process is complete, the replay function repeats the same cooking process when you touch the replay icon. The replay function can be used for a programmed recipe or manual cook. Procedure To enable the replay function, do the following.
  • Page 93 PERATION Continued from previous page Using the replay If the replay function is enabled, when the cooking process is complete, touch function (if enabled) the replay icon to repeat the previous cooking process. TH-TS-017082 Result The procedure is now complete. D el u x e Co ntr ol Co ok &...

  • Page 94: How To Lock Recipe Editing, Manual Cooking, Or The Settings Screen

    PERATION How to Lock Recipe Editing, Manual Cooking, or the Settings Screen Procedure To lock recipe editing, manual cooking, or the settings screen, do the following. Step Action Touch the menu icon . The menu screen displays. TH-TS-009945 Touch the “Settings” icon .
  • Page 95 PERATION Continued from previous page Create a passcode using the keypad. Touch the check mark Touch the check mark to lock recipe editing. CT-TS-013945 Repeat the process to lock manual cooking or lock the settings screen. Result The lock recipe editing, manual cooking, or the settings screen are now locked. D el u x e Co ntr ol Co ok &...

  • Page 96: How To View Oven Information

    PERATION How to View Oven Information Background This procedure is to be done through the touchscreen on the Deluxe control, not through the ChefLinc™ oven management system. The oven information screen shows the oven model, serial number, and system software. Procedure To view oven information, do the following.

  • Page 97: How To Download Haccp Data

    PERATION How to Download HACCP Data Before you begin You will need a USB drive. Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory. Best practice would be to download the information every 30 days to a USB drive.

  • Page 98: Loading The Data

    PERATION Continued from previous page Plug the USB drive into the port TH-TS-009951 Touch the download icon TH-TS-016983 Loading the data The oven downloads the data onto the USB drive. When the process is complete, Touch the download successful screen displays. the check mark to return to Remove...

  • Page 99: How To Calibrate The Temperature Probe

    PERATION How to Calibrate the Temperature Probe Before you begin Make sure: ▪ The oven is on, but not in cooking or holding mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. Procedure To calibrate the probe, do the following.
  • Page 100 PERATION Continued from previous page Touch the calibrate probes icon TH-TS-016974 Compare the probe temperature reading against 32°F (0°C). Touch the “+” or “–” symbols until the temperature displayed is 32°F (0°C). Touch the check mark TH-TS-016977  NOTE: Touch the probe calibration data icon to view the probe calibration history.

  • Page 101: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ See topic How to Clean the Oven, and follow the Daily Cleaning procedure. ▪...
  • Page 102 AINTENANCE Continued from previous page ▪ Check and tighten the cord connection inside of the appliance control area. ▪ Inspect the control cooling fans (if applicable). ▪ Measure the site voltage. ▪ Inspect and adjust voltage monitor board if needed. ▪...

  • Page 103: How To Clean The Oven

    AINTENANCE How to Clean the Oven Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the oven before cleaning it. CAUTION: Burn hazard. Allow the oven, drip pans, and racks to cool before cleaning. CAUTION: Corrosive materials hazard.

  • Page 104: Weekly Cleaning Procedure

    AINTENANCE Continued from previous page Weekly cleaning To clean the oven weekly, do the following. procedure Step Action the power switch to the OFF position and unplug the appliance. Wipe the exterior areas of the oven with a non-abrasive nylon scrub pad. Spray the exterior areas of the oven with stainless steel polish.

  • Page 105: Troubleshooting

    ROUBLESHOOTING Error Codes DELUXE CONTROL Code Description Cause Remedy 1. Power down control using on/off icon 2. Cycle power to the oven either by Chamber temperature unplugging the unit or by turning the E-10 Temperature sensor shorted sensor shorted. main power switch off and then back on 3.
  • Page 106 ROUBLESHOOTING DELUXE CONTROL Code Description Cause Remedy 1. Power down control using on/off icon 2. Cycle power to the oven either by EEPROM not responding or unplugging the unit or by turning the Control board checksum error bad/reset data. main power switch off and then back on 3.

  • Page 107: Cheflincv2.Alto-Shaam.com/# Is Not Available On Your Device

    ROUBLESHOOTING Cheflincv2.alto-shaam.com/# is Not Available on Your Device If other websites are not available, Are other websites available on your device from the contact your network provider or IT same network being used to access Cheflinc? department. If the website is not blocked, contact...

  • Page 108: Cannot Connect To Cheflincv2.Alto-Shaam.com

    A recovery link will be sent to the email associated with the Cheflinc account. If you are still unable to log in, contact Alto-Shaam technical support at 800-558-8744. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al...

  • Page 109: The Oven Is Not Displayed On The Dashboard

    ROUBLESHOOTING The Oven is not Displayed on the Dashboard Prerequisite: The operator is on a device connected to the Internet and is able to login to cheflincv2.alto-shaam.com/#. See topic The Oven will not Power Up Does the oven troubleshooting tree power up? in the Service Manual.

  • Page 110: Unable To Assign Recipes From The Dashboard To Ovens In The Field

    In the dashboard, does the oven indicate it is on the Dashboard troubleshooting connected (yes) or offline (no)? tree. Contact Alto-Shaam technical support at 800-558-8744 for assistance. D el u x e Co ntr ol Co ok & Hol d O per ator ’s M anu al...

  • Page 111: Warranty

    ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
  • Page 112 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

  • Page 113: Declaration Of Conformity

    ECLARATION OF ONFORMITY D el u x e Co ntr ol Co ok & Hol d Op er ator’ s Ma nu al M N-4670 8 Rev 3 6 /24 ▪ ▪ ▪ ▪...
  • Page 116 Miami, FL US A INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-262-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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