Summary of Contents for Alto-Shaam Prodigi 6-10E Pro
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20-10G Pro 20-20E Pro 20-20G Pro MN-47965-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.01 Pour la dernière version du manuel, visiter alto-shaam.com 05/23 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com...
OREWORD Enjoy your Alto-Shaam Prodigi™ Oven! The Alto-Shaam Prodigi oven combines a steam and convection oven into one versatile unit and can serve a variety of cooking functions. Alto-Shaam’s Prodigi ovens allow chefs to control humidity and temperature separately, with powerful results.
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OREWORD This page is intentionally left blank. P ro di gi ™ O per ator ’s Manu al MN-4796 5 Rev 1 5 /23 ▪ ▪ ▪ ▪...
Foreword Enjoy your Alto-Shaam Prodigi™ Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
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ABLE OF ONTENTS How to Lock Recipe Editing, Manual Cooking, or the Settings Screen 91 How to View Oven Information ..... . 93 How to Download HACCP Data .
AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.
AFETY Appliance Description and Intended Use Appliance Engineered for dependability, connectivity, and cost savings, Prodigi™ description combination ovens are an all-in-one solution for efficient and consistent food production. These ovens do the work of a convection oven, kettle, steamer, fryer, smoker and more.
AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: All electrical connections must be made by a qualified and trained service ▪ technician in accordance with applicable electrical codes. Consult local codes and Specification Sheets for the electrical cable and breaker ▪...
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Keep this manual and all supplied instructions, diagrams, schematics, parts lists, ▪ notices, and labels with the appliance if the appliance is sold or moved to another location. Contact Alto-Shaam for additional training if needed. ▪ Operator Only trained personnel are permitted to use the appliance. They must meet the...
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Alto-Shaam of all liability. To prevent serious injury, death or property damage, have the appliance ▪...
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AFETY Continued from previous page DANGER: Before starting the oven, make sure you do not detect the odor of gas. If you smell gas: Shut off the gas supply immediately. ▪ Do not attempt to light any appliance. ▪ Do not touch any electrical elements. ▪...
Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. LA-39155 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. Equipotential terminal LA-36443-E Pr odi g i™...
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ABELS Drain water connection point. LA-38911 Untreated, drinkable water connection point. LA-38910 Treated, drinkable water connection point. LA-38909 Capacities ∑ ∑ ∑ kg max. liter max. GN 1/1 6-10 10-10 7-20 10-20 20-10 20-20 LA-48238 WARNING WARNING/ADVERTENCIA/AVERTISSEMENT Fire hazard Fire Hazard This appliance is only for use with factory-supplied legs, casters, or base.
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WARNING Failure to follow cleaning instructions can cause injury or ADVERTENCIA AVERTISSENENT equipment damage. Clean oven only with Alto-Shaam Failure to follow cleaning instructions can concentrated cleaning tablets. Cleaner is caustic. Avoid cause injury or equipment damage. Clean oven only with Alto-Shaam concentrated contact with skin or eyes.
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ABELS WARNING Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing the equipment. Water and waste connection shall comply with the basic plumbing code of the Building Officials and Code Administrators International, Inc.
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ABELS NOTICE For trained personnel only: The installation manual and the wiring diagram for this appliance can be found inside the oven attached to the opposite side of this panel. WARNING WARNING/ADVERTENCIA/AVERTISSEMENT Electric Shock Hazard Electric shock hazard To reduce the risk of electric shock, do not remove or open cover.
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ABELS NOTICE: Use only factory-supplied casters when needed. When this appliance includes casters, the following must also be installed: ◾a connector complying with ANSI Z21.69 / CSA 6.16; ◾a quick-disconnect device complying with ANSI Z21.41 / CSA 6.9; ◾a restraining device to guard against transmission of strain to the connector as specified in the manual.
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ABELS Unit ready for natural gas. Unit ready for propane gas. LA-23733 Pr odi g i ™ O pe rat or ’ s M a nual MN -47 965 Re v 1 5/23 ▪ ▪ ▪ ▪...
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ABELS This page is intentionally left blank. P ro di gi ™ O per ator ’s Manu al MN-4796 5 Rev 1 5 /23 ▪ ▪ ▪ ▪...
PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. ▪ Make sure the gas supply is connected. ▪ Make sure the water supply is connected. ▪ Turning on the oven To turn on the oven, do the following.
PERATION Icon Identification CT-TS-015971 Icon Icon name Description Manual cook Touch to use manual cook mode. Recipe book Touch to browse recipes. Lock Touch to lock the control. Lights Touch to turn on or turn off the cavity lights. Menu Touch to view the control menu.
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PERATION Convection Touch to select convection mode. Combi Touch to select combi mode. Steam Touch to select steam mode. Action Touch to select an action step or touch to continue during the cooking process. Cook time Touch to cook by time. Probe Touch to cook by probe.
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PERATION Dehydrate Touch to use dehydrate mode. Rest Touch to use resting mode. Delta-T Touch to use Delta-T mode. Reset Touch to reset the chamber. Plus Touch to add stage or action. Recipe edit icon Touch to edit a recipe. Save Touch to save a recipe.
PERATION How to View and Set up WiFi Connection Before you begin The facility must have WiFi. ▪ Do not connect to a guest network. ▪ Procedure To set up WiFi, do the following. Step Action Touch the menu icon .
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PERATION Continued from previous page Touch the “Setup Network” setting CT-TS-015835 Touch the “WiFi” icon CT-TS-015838 The available networks will show on the screen. The color of the network icon indicates the strength of the signal for each network. Green = strong Yellow = medium Red = weak Kitchen 1...
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PERATION Continued from previous page If the network is not displayed, touch the “Add Network” setting Kitchen 1 Kitchen 2 XXXXX CT-TS-015844 Enter the SSID using the keypad. Then, touch the check mark. Select the security type. Enter the password using the keypad. Then, touch the check mark.
Unable to answer you connect to the Wi-Fi system with your phone? Using your phones Wi-Fi connection, are you able to connect to alto-shaam.com? You are testing for any additional security on the network to block access to Unable to answer external sites.
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What is the Back End (BE) software version number? What is the Control Board (CB) software version number? Is this the latest software version? Validate via: https://www.alto-shaam.com/en/customer- support/software-downloads Pr odi g i ™ O pe rat or ’ s M a nual...
PERATION How to Set up an Ethernet Connection Before you begin The facility must have an Ethernet port. ▪ You will need an Ethernet cable. ▪ Procedure To set up an Ethernet connection, do the following. Step Action Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet. CT-TS-015850 Touch the menu icon...
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PERATION Continued from previous page Touch the “Network” icon . The “Network Status” screen displays. CT-TS-015832 Touch the “Setup Network” setting CT-TS-015835 Touch the “Ethernet” setting . Follow any prompts. CT-TS-015853 Result The Ethernet connection is now set up. Pr odi g i ™ O pe rat or ’...
PERATION How to Preheat the Oven Before you begin Make sure: The oven is turned on. ▪ The oven door is closed. ▪ Procedure To preheat the oven, do the following. Step Action From the manual cooking screen, touch the preheat icon Enter the preheat temperature using the number pad.
PERATION How to Cook with Programmed Recipes Before you begin Make sure: The oven is preheated. ▪ Your food is prepared and ready to cook. ▪ Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipe book icon .
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PERATION Continued from previous page During the cooking The cooking status screen displays the details on the current cook setting. process During the cooking process: Action Result Touch the hand icon when to continue the cooking process. action is required... Touch “X”...
PERATION How to Cook in Manual Mode Before you begin Make sure your food is prepared and ready to cook. Background This procedure consists of: setting a preheat temperature; ▪ setting the food loading action; ▪ and setting the cooking stage parameters (temperature, time, humidity, and fan ▪...
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PERATION Continued from previous page Touch the cavity Touch preheat, a cooking mode or an action step icon to choose the step type. CT-TS-015968 NOTE: Touching “Action” adds an action step to the recipe. An action adds manual tasks to be completed during the recipe such as loading the food or adding an ingredient.
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PERATION Continued from previous page Cooking by time If cooking by time, touch the cook by time icon . Then, touch the cooking time Enter the cooking time using the key pad. Touch the check mark. CT-TS-015974 Cooking by probe If cooking by probe, touch the cook by probe icon...
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PERATION Continued from previous page Touch the cooking temperature icon Enter the cooking temperature using the key pad. Touch the humidity percentage icon Enter the humidity percentage using the key pad. Touch the fan speed icon Select the fan speed. CT-TS-015980 Touch the plus (+) icon to add an additional step or action, if needed.
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PERATION Continued from previous page During the cooking process Action Result Touch the hand icon when to continue the cooking process. action is required... Touch the chamber... to show the recipe details. Touch “X”... to cancel the cooking process. At the end of the cooking process, the oven sounds an alert, and the cavity light and door handle light flash.
PERATION How to Cook in Professional Mode Before you begin Make sure: The oven is preheated. ▪ Your food is prepared and ready to cook. ▪ Background This procedure consists of: setting the food loading action; ▪ and setting the cooking stage parameters (temperature, time, humidity, and fan ▪...
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PERATION Continued from previous page Touch the cooking temperature icon Enter the cooking temperature using the key pad. Touch the fan speed icon Select the fan speed. Touch the humidity percentage icon Enter the humidity percentage using the key pad. CT-TS-016335 If cooking by time, touch...
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PERATION Continued from previous page Cooking by probe If cooking by probe, touch the cook by probe icon . Then, touch the probe temperature Enter the probe temperature set-point using the key pad. Touch the check mark. CT-TS-016341 Load the food into the appropriate chamber. Touch the start icon .
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PERATION Continued from previous page During the cooking process Action Result Touch the hand icon when to continue the cooking process. action is required... Touch the chamber... to show the recipe details. Touch “X”... to cancel the cooking process. At the end of the cooking process, the oven sounds an alert and the cavity light flashes.
PERATION How to Use the Multiple Timers Before you begin Make sure: The oven is preheated. ▪ Your food is prepared and ready to cook. ▪ Background There may be times when you will want to cook multiple pans of food at the same time, but at different intervals.
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PERATION Continued from previous page Touch the cavity Touch preheat, a cooking mode or an action step icon to choose the step type. CT-TS-015968 NOTE: Touching “Action” adds an action step to the recipe. An action adds manual tasks to be completed during the recipe such as loading the food or adding an ingredient.
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PERATION Continued from previous page Touch the multiple shelf icon CT-TS-016392 Touch the cooking temperature icon Enter the cooking temperature using the key pad. Touch the humidity percentage icon Enter the humidity percentage using the key pad. Touch the fan speed icon Enter the fan speed using the key pad.
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PERATION Continued from previous page Touch the cooking time Enter the cooking time using the key pad. Touch the check mark. CT-TS-016398 Enter the cooking time for the second pan of food. CT-TS-016401 Touch the start icon CT-TS-016404 Continued on next page Pr odi g i ™...
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PERATION Continued from previous page Load pan 1 into the oven. Touch the start icon The cooking stage timer starts to count down for pan 1. CT-TS-016407 Load pan 2 into the oven. Touch the start icon The cooking stage timer starts to count down for pan 2. CT-TS-016410 At the end of the cooking process, the oven sounds an alert and the cavity light flashes.
PERATION How to Prepare the Smoker Box for Smoking Before you begin Use only wood chips supplied by Alto-Shaam. ▪ Clean the smoker box of used wood chips. Dispose of the burnt wood chips as ▪ directed by local codes.
The use of improper materials for the smoke function can result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Procedure To hot smoke in manual mode, do the following.
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PERATION Continued from previous page Touch the cavity Touch preheat, a cooking mode or an action step icon to choose the step type. CT-TS-015968 NOTE: Touching “Action” adds an action step to the recipe. An action adds manual tasks to be completed during the recipe such as loading the food or adding an ingredient.
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PERATION Continued from previous page Cooking by time If cooking by time, touch the cook by time icon . Then, touch the cooking time Enter the cooking time using the key pad. Touch the check mark. CT-TS-015974 Cooking by probe If cooking by probe, touch the cook by probe icon...
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PERATION Continued from previous page Touch the cooking temperature icon Enter the cooking temperature using the key pad. Touch the humidity percentage icon Enter the humidity percentage using the key pad. Touch the fan speed icon Enter the fan speed using the key pad. The fan speed can be set in increments of five percent.
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PERATION Continued from previous page Touch the start icon . The cooking process timer starts to count down. CT-TS-016371 During the cooking process Action Result Touch the hand icon when to continue the cooking process. action is required... Touch the chamber... to show the recipe details.
PERATION How to Cook using the Delta-T Core Temperature Cooking Mode Background The Delta-T cooking mode cooks by internal product temperature with a probe. The Delta-T cooking mode increases the oven temperature in direct proportion to the internal temperature of the product. For example, the oven temperature will always be 100°F higher than the product itself.
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PERATION Continued from previous page Touch the cavity Touch preheat, a cooking mode or an action step icon to choose the step type. CT-TS-015968 NOTE: Touching “Action” adds an action step to the recipe. An action adds manual tasks to be completed during the recipe such as loading the food or adding an ingredient.
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PERATION Continued from previous page Touch the Delta-T cooking mode icon CT-TS-016377 Touch the probe temperature Enter the probe temperature set-point using the key pad. Touch the check mark. XXX° CT-TS-016380 Continued on next page Pr odi g i ™ O pe rat or ’...
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PERATION Continued from previous page Touch the Delta-T cooking temperature icon Enter the cooking temperature using the key pad. Touch the humidity percentage icon Enter the humidity percentage using the key pad. Touch the fan speed icon Enter the fan speed using the key pad. The fan speed can be set in increments of five percent.
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PERATION Continued from previous page During the cooking process Action Result Touch the hand icon when to continue the cooking process. action is required... Touch the chamber... to show the recipe details. Touch “X”... to cancel the cooking process. At the end of the cooking process, the oven sounds an alert, and the cavity light and door handle light flash.
PERATION How to Lock and Unlock the Screen Before you begin The oven is turned on. Background The screen can be locked to prevent changes being made during the cooking process. Procedure To lock and unlock the screen, do the following. Step Action Touch...
PERATION How to Cool Down the Oven Procedure To cool down the oven, do the following. Step Action From the manual cooking screen, touch the cooldown icon Enter the cooldown temperature using the number pad. Touch the check mark. Open the door.
PERATION How to Create a Recipe Background Creating a recipe consists of: Setting the cooking stage(s) parameters (temperature, time, humidity ▪ percentage, and fan speed); setting an action step if desired such as adding an ingredient ▪ naming the recipe; ▪...
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PERATION Continued from previous page Touch the step type icon to choose the step type. CT-TS-014457 NOTE: Touching “Action” adds an action step to the recipe. An action adds manual tasks to be completed during the recipe such as loading the food or adding an ingredient.
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PERATION Continued from previous page Touch “Recipe Description” . The recipe description screen displays. Enter the recipe description. Touch the check mark icon to return to the create recipe screen. CT-TS-014466 Touch the cook by time icon or cook by probe icon Touch the cooking time or probe set-point temperature Enter...
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PERATION Continued from previous page Touch the humidity icon Enter the humidity percentage using the key pad. Touch the check mark. CT-TS-014472 Touch the chamber temperature set-point icon Enter the chamber temperature set-point using the key pad. Touch the check mark. CT-TS-014475 Touch the fan speed icon...
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PERATION Continued from previous page Touch the plus icon to add an additional stage or action. Touch the delete icon to delete a stage or action. CT-TS-014481 Scroll to “Pictures” to add a photo to the recipe. Scroll to “Categories” to add the recipe to a category. Touch the save icon when finished to save the recipe.
PERATION How to Modify, Duplicate, or Delete a Recipe Procedure To modify, duplicate, or delete a recipe, do the following. Step Action Touch the recipes icon . The “Browse Recipes” screen displays. CT-TS-014444 Modifying To modify a recipe, touch the recipe edit icon of the desired recipe.
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PERATION Continued from previous page Duplicating To duplicate a recipe, touch the duplicate recipe icon of the desired recipe. Touch the recipe to copy The recipe copy will display at the bottom of the recipe list. Edit the copied recipe as desired. CT-TS-015992 Deleting To delete a recipe,...
PERATION How to Create a Category Background A category allows the user to label and group recipes together. When viewing a recipe, the user can add a recipe to a category by touching the check mark next to the desired category. The categories can be viewed at the bottom of an existing recipe screen.
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PERATION Continued from previous page Scroll to “Categories”. Touch the plus icon to add a category. CT-TS-016007 Enter the category name. Touch the check mark CT-TS-016010 Continued on next page P ro di gi ™ O per ator ’s Manu al MN-4796 5 Rev 1 5 /23...
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PERATION Continued from previous page Touch the check box on a category to select the category. This saves the current recipe to the category. CT-TS-016013 Deleting a Category A category is deleted automatically when all recipes have been deleted from the category.
PERATION How to Backup or Restore Settings with a USB Drive Before you begin Make sure: The oven is on, but not in a cooking mode. ▪ You will need a USB drive. ▪ Procedure To backup or restore settings with a USB drive, do the following. Step Action Touch...
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PERATION Continued from previous page Plug the USB drive into the port. CT-TS-015862 Scroll to “System Backup & Update.” Touch “Backup settings to USB” or “Restore settings from USB” CT-TS-015865 Loading the recipes The oven downloads or restores the settings. When the process is complete, touch the check mark to return to the general settings screen.
PERATION How to Load Recipes from a USB Drive Before you begin Make sure: The oven is on, but not in a cooking mode. ▪ You will need a USB drive loaded with recipes. ▪ Procedure To load recipes from the USB drive to the oven, do the following. Step Action Touch...
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PERATION Continued from previous page Plug the USB drive into the port. CT-TS-015862 Scroll to “System Backup & Update.” Touch the “Upload Recipes from USB” setting. CT-TS-015874 Loading the recipes The oven loads the recipe file. When the process is complete, the “Recipes uploaded”...
PERATION How to Save Recipes to a USB Drive Before you begin Make sure: The oven is on, but not in a cooking mode. ▪ You will need a USB drive. ▪ Procedure To download recipes from the oven to a USB drive, do the following. Step Action Touch...
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PERATION Continued from previous page Plug the USB drive into the port. CT-TS-015862 Scroll to “System Backup & Update.” Touch the “Download Recipes to USB” setting. CT-TS-015883 Loading the recipes The oven downloads the recipes onto the USB drive. When the process is complete, the “Download successful”...
You will need a USB drive with the updated software. To download the most up to ▪ date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/customer- support/software-downloads. Do not remove the USB drive during the update process.
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PERATION Continued from previous page Plug the USB drive into the port. CT-TS-015862 Scroll to “System Backup & Update.” Touch the “Update System Software” setting. CT-TS-015892 NOTICE Do not remove the USB drive during the update process. Touch “Update Back End Software” to update the supporting software between the control board (CB) and interface board (IB).
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PERATION Continued from previous page Touch the check mark when the update is complete to restart the oven. Update complete! To successfully complete procedure, reboot is required. Touch “Check” button to proceed. CT-TS-015895 Remove the USB drive. Result The software has now been updated. P ro di gi ™...
PERATION How to Change the Home Screen Procedure To change the home screen, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014429 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014432 Continued on next page Pr odi g i ™...
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PERATION Continued from previous page Touch the “Home Screen” setting . The select home screen menu displays. CT-TS-015778 Select your desired home screen from the list. Touch the check mark to save the home screen setting. CT-TS-015781 Restart the oven to reboot the home screen. Result The home screen has now been changed.
PERATION How to Change the Temperature Scale Procedure To change the temperature scale from °F to °C and vice versa, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014429 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014432 Continued on next page Pr odi g i ™...
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PERATION Continued from previous page Touch the “Temperature Units” setting . The select temperature units screen displays. CT-TS-015787 Select your desired temperature scale. Touch the check mark to save the temperature scale setting. CT-TS-015790 Result The temperature scale has now been changed. P ro di gi ™...
PERATION How to Enable/Disable the Handle Light Procedure To enable the handle light, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014429 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014432 Continued on next page Pr odi g i ™...
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PERATION Continued from previous page Scroll to the “Handle Light” setting. Touch the Handle Light button Touch the check mark . The handle light is now enabled. Repeat the procedure to disable the handle light. CT-TS-015796 Result The handle light is now enabled/disabled. P ro di gi ™...
PERATION How to Enable/Disable Automatic Preheat Background Enabling the automatic preheat function preheats the oven upon start up to the set preheat temperature. Make sure to set your preheat temperatures. See topic How to Preheat the Oven. Procedure To enable/disable automatic preheat, do the following. Step Action Touch...
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PERATION Continued from previous page Touch the “Auto Preheat” button Touch the check mark . The automatic preheat function is now enabled. Repeat the process to disable the automatic preheat function. CT-TS-015802 Result The automatic preheat function is now enabled/disabled. P ro di gi ™...
PERATION How to Enable and Use the Replay Function Background When a cooking process is complete, the replay function repeats the same cooking process when you touch the replay icon. The replay function can be used for a programmed recipe or manual cook. Procedure To enable the replay function, do the following.
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PERATION Continued from previous page Scroll to the “Temperature Settings.” Touch the Replay button Touch the check mark . The replay function is now enabled. Repeat the process to disable the replay function. CT-TS-015808 Using the replay If the replay function is enabled, when the cooking process is complete, function (if enabled) touch the replay icon...
PERATION How to Lock Recipe Editing, Manual Cooking, or the Settings Screen Procedure To lock recipe editing, manual cooking, or the settings screen, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014429 Touch the “Settings” icon .
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PERATION Continued from previous page Scroll to the “Security Locks.” Touch the Lock Recipe Editing button . The “Enter passcode” screen displays. CT-TS-015817 Create a passcode using the keypad. Touch the check mark Touch the check mark to lock recipe editing. CT-TS-015820 Repeat the process to lock manual cooking or lock the settings screen.
PERATION How to View Oven Information Background This procedure is to be done through the touchscreen on the oven, not through the ChefLinc™ oven management system. The oven information screen shows the oven model, serial number, software version, and system information. Procedure To view oven information, do the following.
PERATION How to Download HACCP Data Before you begin Make sure: The oven is on, but not in a cooking mode. ▪ You will need a USB drive. ▪ Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory.
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PERATION Continued from previous page Plug the USB drive into the port. CT-TS-015862 Touch the download icon CT-TS-015922 Loading the data The oven downloads the data onto the USB drive. When the process is complete, the “Download Successful” screen displays. Touch the check mark to return to the menu screen.
PERATION How to Calibrate the Temperature Probe Before you begin Make sure: The oven is on, but not in cooking mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. ▪ Procedure To calibrate the probe, do the following. Step Action Insert...
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PERATION Continued from previous page Touch the calibrate probes icon CT-TS-015913 Compare the probe temperature reading against 32°F (0°C). Touch the “+” or “–” symbols until the temperature displayed is 32°F (0°C). XX° CT-TS-015916 Remove the probe from the ice water. Result The probe is now calibrated.
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AINTENANCE Maintenance Schedule Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or ▪ less. Daily For daily maintenance, do the following. Remove any spills with disposable paper wipes or a damp cloth. ▪...
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AINTENANCE Continued from previous page Inspect the oven cavity for any signs of scale buildup. ▪ Inspect the ventless hood paper filter (if ventless hood is equipped, replace as ▪ needed). Test the ventless hood drain for proper drainage and signs of leaking. ▪...
AINTENANCE How to Clean the Oven using Cleaning Tablets Precautions WARNING: Burn hazard. Wear protective gloves, protective clothing, eye protection, and face protection when handling oven cleaner. Do not open the oven door during the cleaning cycle. Do not use steel pads, wire brushes, or scrapers when NOTICE cleaning.
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AINTENANCE Continued from previous page Touch the “Cleaning” icon . The Cleaning screen displays. CT-TS-014490 Select the desired cleaning level, for example Heavy Clean CT-TS-014493 Insert the appropriate number of cleaning tablets into the drain. Close the drain screen. CT-TS-016323 Touch the “Ok”...
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AINTENANCE Continued from previous page The oven heats to the required temperature for the cleaning cycle, then the cleaning cycle starts. NOTE: Touching the cancel icon “X” cancels the cleaning cycle. The oven will start a forced rinse. The forced rinse must complete before operating the oven.
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AINTENANCE Continued from previous page Spray the exterior of the oven with stainless steel polish. Wipe the exterior of the oven with a non-abrasive scrub pad. Follow safety instructions on the bottle of the stainless steel polish. NOTICE Use only non-caustic cleaners. Do not spray directly into the fan openings on the rear of the oven.
AINTENANCE How to Clean the Oven using Liquid Clean (if equipped) Precautions WARNING: Burn hazard. Wear protective gloves, protective clothing, eye protection, and face protection when handling oven cleaner. Do not open the oven door during the cleaning cycle. WARNING: Fire hazard.
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AINTENANCE Continued from previous page Cleaning the oven To clean the oven, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014429 Touch the “Cleaning” icon . The Cleaning screen displays. CT-TS-016353 Select the desired cleaning level, for example Light Clean Touch the “Ok”...
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AINTENANCE Continued from previous page The oven heats to the required temperature for the cleaning cycle, then the cleaning cycle starts. NOTE: Touching the cancel icon “X” cancels the cleaning cycle. The oven will start a forced rinse. The forced rinse must complete before operating the oven.
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AINTENANCE Continued from previous page Spray the exterior of the oven with stainless steel polish. Wipe the exterior of the oven with a non-abrasive scrub pad. Follow safety instructions on the bottle of the stainless steel polish. NOTICE Use only non-caustic cleaners. Do not spray directly into the fan openings on the rear of the oven.
Alto-Shaam ScaleFree Descaling Powder (CE-27889). Procedure To descale the oven, do the following. Step Action Place 7 oz. (198 g) of Alto-Shaam ScaleFree Descaling Powder into the cavity drain. Close the drain screen. CT-TS-016419 Clean the oven with a heavy clean cycle. See topic How to Clean the Oven Using Cleaning Tablets or How to Clean the Oven Using Liquid Cleaner.
AINTENANCE How to View the Cleaning Log Background The cleaning log allows the user to view details about the previously completed cleaning cycles on the unit. Procedure To view the cleaning log, do the following. Step Action Touch the menu icon .
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AINTENANCE Continued from previous page Touch the cleaning log icon . The “Cleaning log” screen displays. CT-TS-015904 Result The cleaning log has been viewed. Pr odi g i ™ O pe rat or ’ s M a nual MN -47 965 Re v 1 5/23 ▪...
AINTENANCE How to Set the Cleaning Time Background The user can set a cleaning frequency to schedule when the unit will go through a cleaning cycle. The cleaning frequency can be set by hours or day and time. Procedure To set the cleaning time, do the following. Step Action Touch...
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AINTENANCE Continued from previous page Scroll until “Cleaning Settings” displays. Touch the “Set Cleaning Frequency” setting. CT-TS-015928 Setting the cleaning Touch the “Hours” setting to set the cleaning frequency hours. Enter frequency hours desired hours using the key pad. Touch the check mark.
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AINTENANCE Continued from previous page The “Set cleaning frequency time” screen will display. Touch the “AM”/”PM” button to choose whether the cleaning time is set for AM or PM. Enter the time of day for the cleaning. Touch the check mark. Touch the check mark on the “Set Cleaning Frequency”...
ROUBLESHOOTING Error Codes Code Component Description Troubleshooting steps 2 - Convection fan Convection fan (upper) under speed 1. Power down control using on/off icon. 2. Cycle power to the oven either by unplugging the unit or by turning the main power switch off and then back on.
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ROUBLESHOOTING Code Component Description Troubleshooting steps E-11 52 - Steam injector Stem injector sensor open 1. Power down control using on/off icon. 2. Cycle power to the oven either by unplugging the unit or by turning the main power switch off and then back on. 3.
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ROUBLESHOOTING Code Component Description Troubleshooting steps E-31 8 - Control Board Control board too warm 1. Make sure cooling fan(s) are operating. 2. Make sure exhaust vents are clean and free of debris. 3. Make sure oven clearances are met. 4.
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ROUBLESHOOTING Code Component Description Troubleshooting steps E-78 19 - Voltage sensor Voltage monitor too low 1. Check to make sure the unit plug is fully seated in the electrical outlet. 2. Reset the main circuit breaker for the oven. If error reappears contact service provider. E-78 2 - Convection fan VFD (upper) under voltage 1.
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State synchronization error between the 1. Clear error by pressing the check mark on interface board and control board the display to accept the error. 2. If the error persists contact Alto-Shaam Technical Support. E-94 10 - Control Board Communication error between Interface 1.
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ROUBLESHOOTING Code Component Description Troubleshooting steps E-105 6 - Chamber Low water pressure 1. Water supply not connected. 2. Water supply is shut off. 3) Water supply to unit blocked or obstructed (check filter). E-109 6 - Chamber Chamber high limit 1.
OTIFICATIONS Notifications FCC ID: N6C-SDPAC IC ID: 4908A-SDPAC NOTICE Federal Communication Interference Statement (United States only) This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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OTIFICATIONS Canadian Department of Communications Industry Canada Notice (Canada only) This Class B digital apparatus complies with Canadian ICES-003. FCC Rules, Part 15 / Industry Canada This device complies with Part 15 of FCC Rules and Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference, including interference that may cause undesired operation of this device.
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OTIFICATIONS General Specifications Chipset: QCA9377-3, (Qualcomm Atheros) Host Interface: Wifi: SDIO v3.0; BT: High Speed UART Operating Voltage: 3.30 VDC +/- 5% Operating -20 to +70 degrees C Temperature: Dimensions: 18.0 x 13.0 x 2.2 mm (L x W x D) Connector Type: 52-pin proprietary Radio Specifications:...
OTIFICATIONS Conditions for Ovens Installed in New York City Operating instructions in the manual must be read and understood by all ▪ persons using the appliance. The person responsible for training of the operators is responsible for the safekeeping of the manual. Prior to installation, plans specifying the exact product name/model number and ▪...
ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
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No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.
ECLARATION OF ONFORMITY Pr odi g i™ O pe rato r ’ s M anual MN-47 965 Re v 1 5/23 ▪ ▪ ▪ ▪...
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ECLARATION OF ONFORMITY P ro di gi ™ O per ator ’s Manu al MN-4796 5 Rev 1 5 /23 ▪ ▪ ▪ ▪...
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ECLARATION OF ONFORMITY Pr odi g i ™ O pe rat or ’ s M a nual MN -47 965 Re v 1 5/23 ▪ ▪ ▪ ▪...
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Miami, FL US A INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-262-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...
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