Table of Contents
Advertisement
WARNING
Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.
Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.
Operation, Maintenance, Troubleshooting, and Wiring Diagrams
MN-35949
•
CT PROFORMANCE™
CT CLASSIC™
Rev 07
01/20
Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual
•
•
SERVICE MANUAL
CTP6-10E
CTP10-10E
CTP7-20E
CTP10-20E
CTP20-10E
CTP20-20E
CTC6-10E
CTC10-10E
CTC7-20E
CTC10-20E
CTC20-10E
CTC20-20E
CTP6-10G
CTP10-10G
CTP7-20G
CTP10-20G
CTP20-10G
CTP20-20G
CTC6-10G
CTC10-10G
CTC7-20G
CTC10-20G
CTC20-10G
CTC20-20G
Advertisement
Table of Contents
Related Manuals for Alto-Shaam Combitherm CT PROformance Series
Summary of Contents for Alto-Shaam Combitherm CT PROformance Series
- Page 1 SERVICE MANUAL CT PROFORMANCE™ CTP6-10E CTP6-10G CTP10-10E CTP10-10G CTP7-20E CTP7-20G CTP10-20E CTP10-20G CTP20-10E CTP20-10G CTP20-20E CTP20-20G CTC6-10E CT CLASSIC™ CTC6-10G CTC10-10E CTC10-10G CTC7-20E CTC7-20G CTC10-20E CTC10-20G CTC20-10E CTC20-10G CTC20-20E CTC20-20G WARNING Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death.
- Page 2 This manual covers the following CTP and CTC series models: Control Type Boiler-Free Models Steam Generator Models CT PROformance™ with 6-10E, 6-10G 6-10EB PROtouch™ control 10-10E, 10-10G 10-10EB 7-20E, 7-20G 7-20EB CT Classic with Classic 10-20E, 10-20G 10-20EB manual control 20-10E, 20-10G 20-10EB 20-20E, 20-20G...
-
Page 3: Additional Resources Available From Alto-Shaam
Additional Resources Available From Alto-Shaam For Service Support The Alto-Shaam Tech Team is available 24 hours a day, every day, to provide emergency technical service and troubleshooting support. Our team of experts supports your demanding kitchen needs because your customers depend on it. - Page 4 MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •...
-
Page 5: Table Of Contents
Table of Contents Additional Resources Available From Alto-Shaam 3 Weekly Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Monthly Inspection . -
Page 6: Safety Procedures
Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury. - Page 7 If your appliance makes an especially loud noise warranty and relieve Alto-Shaam of all liability. when starting up, shut down the appliance and call a qualifi ed and trained service technician.
- Page 8 Failure to clean the appliance properly DO NOT handle pans containing liquid or invalidates the warranty and relieves semiliquid products positioned above the Alto-Shaam of all liability. eye level of the operator. Such products LA-22026 may scald and cause serious injury.
-
Page 9: Operation - Ctp
(11/16 update), the calibration stops when this step is complete. Download the current controller software from the Alto-Shaam website and install it. 2. The verification screen (5) displays. Touch all five target icons . The icons change to green boxes when they are touched. -
Page 10: Software Updates
The PROtouch controller plays an important part in our continuous improvement process. New features and abilities can be loaded to your oven as they become available. Soft ware for your oven can be accessed from the Alto-Shaam website, under the Resource Library Tab, then Soft ware Center. -
Page 11: Control Panel Identification
Upload odometer info to USB stick oven as they become available . Soft ware for your oven can be accessed from the Alto-Shaam Return to website, under the Downloads tab . previous screen MN-35949... -
Page 12: Setting Screen 1
NOTE: A password is required to lock Unlock recipes Lock recipes and unlock the recipes. Simply Beeper volume call an Alto-Shaam Culinary Chef & alarm clips for assistance. Screen brightness Advance to next setting screen Return to... -
Page 13: Preventative Maintenance Screen
Operation — CTP Control Panel Identifi cation Preventative Maintenance Screen Cleaning Timer Water Filter Replacement Gasket Inspection Boiler De-Liming Ventless Hood Filter Replacement Return to Utilities previous screen Return to home screen Preventative Maintenance - Editing Increase or decrease alarm setting to match your preferred timelines. -
Page 14: Cooking Screen Identification
Operation — CTP Cooking Screen Identification Cooking Screen Identification Chosen Chosen Cooking Combi Convection Entry Steam Retherm Mode Field Mode Mode Mode Mode Oven Temperature Allowable Temperature Cook Time is displayed as Range Cook Time hours : minutes : seconds Probe Temperature Preheat Cool Down... -
Page 15: Auxiliary Functions And Features
Operation — CTP Auxiliary Functions and Features Auxiliary Functions and Features Power Settings Two power levels: reduced power to manage kitchen power peaks, and eco power for optimal oven effi ciency. PROpower A third choice is optional on electric models, but Eco Power standard on gas models. -
Page 16: Preheat Features
Operation — CTP Auxiliary Functions and Features Preheat Feature The oven should be preheated before most cooking functions. When cooking full loads, use a temperature 50°F (10°C) greater than the cook temperature in order to recover from heat loss when the door is opened to add food to the oven. -
Page 17: Humidity Control Feature
Operation — CTP Auxiliary Functions and Features Humidity Control Feature The humidity control feature is an automatic function designed to regulate humidity to provide Humidity level choices additional color to food as needed. This feature in increments of 10% is particularly useful for adding color to high moisture products such as chicken and other Adjust humidity level up or poultry, or for additional browning of full loads... -
Page 18: Factory Default Settings
Operation — CTP CT PROformance™ Factory Default Settings Cooking Mode Oven Temperature Core Temperature Cooking Time 212°F 160°F Steam 25 minutes (100°C) (70°C) 350°F 160°F Combination Steam 70 minutes (175C) (70°C) 350°F 160°F Convection 30 minutes (175C) (70°C) 275°F 160°F Retherm 5 minutes (135°C) -
Page 19: Cooking Modes - Steam
Operation — CTP Steam Mode The Steam mode provides the operator with the To Cook by Product Core Temperature: ability to steam, poach, or blanch. This mode will automatically steam at the boiling point of water; quick- Touch the area to the right of the probe icon. steam above the boiling point for faster cooking results;... -
Page 20: Cooking Modes - Combination
Operation — CTP Combination Mode The Combination mode will prove to be the most versatile To Cook by Product Core Temperature: and widely used mode the Combitherm oven has to offer. It will produce the best possible results on the widest Touch the area to the right of the Probe icon. -
Page 21: Cooking Modes - Convection
Operation — CTP Convection Mode The Convection mode operates with hot circulated air To Cook by Product Core Temperature: within a temperature range of 85°F to 575°F (30°C to 300°C). For many applications, better results may be Touch the area to the right of the Probe icon. achieved with the Combination mode;... -
Page 22: Cooking Modes - Retherm
Operation — CTP Retherm Mode The Retherm mode operates with hot circulated air within To Cook by Product Core Temperature: a temperature range of 245°F to 320°F (120°C to 160°C). Touch the area to the right of the Probe icon. Press On button to power oven on. Type in desired temperature. -
Page 23: Cooking Modes - Delta-T Core Temperature
Operation — CTP Delta-T Core Temperature Cooking Mode This special program function cooks by internal product • The actual internal product temperature will appear temperature with the use of the probe. The Delta-T next to the probe icon during operation. To change the cooking program increases the oven temperature in set value for core temperature, touch the temperature direct proportion to the internal temperature of the... -
Page 24: Combismoker® Procedures
Set the oven in the Low Temperature Steam Mode at 140° to 160°F (60° to 71°C) and allow the product to remain in the oven for a period of one hour. If you would like assistance, you are invited to contact an Alto-Shaam corporate chef for recommendations. The CT PROformance CombiSmoker can be operated without using the smoking function. After using the oven as a smoker, however, it is necessary to clean the oven in order to prevent a transfer of smoke flavor to non-smoked products. - Page 25 Operation — CTP CombiSmoker® Procedures The ability to smoke product, hot or cold, is offered on CAUTION all CTP models. The smoking function can be engaged in either the Combination mode or the Convection mode of To prevent personal injury or operation.
-
Page 26: Recipe Programming
Operation — CTP Recipe Programming Steam Combi Convection Retherm Mode Mode Mode Mode 1. While on the cooking mode screen, touch the Write a Recipe icon. 2. Enter the desired cooking mode, cooking temperature, and cooking time. Oven Temperature 3. Add any desired special functions. For example: •... -
Page 27: Using Programmed Recipes
Operation — CTP Using Programmed Recipes Sort Recipes Recipe Favorite Saved Recipe Cookbook with Saved Recipes Cleaning Recipe Recipe Search Utility To Cook with Preprogrammed Recipes NOTE: Some programs include the preheat function.Be sure the oven preheat temperature has been reached before loading food into the oven. -
Page 28: Editing Programmed Recipes
Operation — CTP Editing Programmed Recipes The CT PROformance™ recipes that have been programmed Quick can be edited, saved as a favorite recipe, and organized View return to recipes professional in folders or by time day they are used to help speed the saved in cooking mode search for specific recipes. -
Page 29: Organizing Programmed Recipes
Operation — CTP Organizing Programmed Recipes The CT PROformance™ recipes that have been programmed can be organized in folders to help your kitchen staff be more productive. Recipe favorite To Create A Recipe Folder: Touch the folder icon located at the top of the Recipe recipe page. - Page 30 Operation — CTP Organizing Programmed Recipes (Continued From Previous Page) To Mark Saved Recipes as a Favorite: Touch the Favorites recipe icon. Touch the icon of the recipe to be marked. A gold star will appear at the top left of the recipe icon. All favorites can be viewed when you touch the gold star while viewing the list of saved recipes.
-
Page 31: Haccp Access
Operation — CTP HACCP Access HACCP Access The Combitherm CT PROformance™ oven meets the requirements of established HACCP criteria by providing automated sampling, record keeping, set- point validation, recipe used, dates and time. Data is captured when Core Temperature Probe cooking method is chosen. -
Page 32: Haccp Access And Download
USB drive is not recognized by the Combitherm oven, a question mark will appear on screen. Try again with another USB drive or call Alto-Shaam Service. When the data has made a successful transfer to the USB drive, the screen will change. See below. -
Page 33: Operation - Ctc
Operation — CTC Control Panel Identification Power Cooking Mode LED display Temperature 160°F Cool down Time 00:00 Probe Start/Stop Down Arrow Up Arrow Cleaning Fan Speed The Steam mode provides the operator with the ability Oven Cool Down Process: to steam, poach, blanch, or sous vide. This mode will •... -
Page 34: How To Turn On The Appliance
Operation — CTC How To Turn On the Appliance Prerequisites 1. Turn on the exhaust hood. NOTE: To power off the appliance, press and hold the Power button for 5 to 10 seconds to initiate the 2. Make sure that the water supply to the appliance is power shut down sequence to the oven. -
Page 35: Preheating The Appliance
Operation — CTC How To Preheat the Appliance Cooking by Time Alto-Shaam recommends preheating the Combitherm® 1. Preheat the appliance. 160°F 160°F before cooking. 1. Press the Power button. 2. Press the desired 00:00 00:00 160°F 160°F Cook Mode. Steam Combi Convection 160°F... -
Page 36: Options
The CombiHood PLUS option is factory installed directly on the Test the drain for proper top of the Alto-Shaam Combitherm CTP or CTC series oven. drainage and signs of • Using EPA method 202 testing, grease laden vapors emitted by leaking on a monthly the Combi Ventless hood are 0.58 mg/m... -
Page 37: Options - Ctp
Options — CTP Connecting the Optional Grease Collection System Connecting the Optional Grease Collection System • Grease Collection Hose Assembly is attached to the Thumb screw Hose guide bracket Hose hanger bracket oven in the back. • The hose guide bracket can be attached on either the left side or the right side toward the back. -
Page 38: Connecting The Optional Liquid Cleaner
Failure to clean the appliance properly an empty liquid cleaner container. Failure invalidates the warranty and relieves to do so may result in poor oven cleaning, Alto-Shaam of all liability. grease and/or carbon accumulating inside the oven cavity and increased risk of fire. MN-35949... -
Page 39: Cleaning And Maintenance
Cleaning and Maintenance For Gas Models: 1. Install a manual gas shut-off valve along with an The gas Combitherm must use a connector that approved disconnect device. complies with The Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 CSA 6.16 and 2. -
Page 40: Combiclean® Cleaning Agents
Cleaning and Maintenance CombiClean® Cleaning Agents DANGER DANGER ALWAYS wear rubber gloves when using ALWAYS wear protective eye wear CombiClean tablets or spray oven cleaner. when using spray oven cleaner. Danger • May be harmful if swallowed. • May be harmful in contact with skin. Always wear rubber gloves when handling. •... -
Page 41: Preventative Maintenance
Cleaning and Maintenance Preventative Maintenance Preventative Maintenance To prolong the life of the door gasket, clean this In addition to the routine cleaning and maintenance item daily. procedures, there are several additional steps to be taken for both sanitation and to keep the oven running The acids and related compounds found in fat, effi... -
Page 42: Weekly Maintenance
Cleaning and Maintenance Weekly Maintenance Weekly Maintenance On a weekly basis, the heat exchanger on gas models and convection elements on electric models must be inspected. • Remove all wire shelves from inside the appliance. • Remove left side rack from the oven cavity. •... -
Page 43: Daily Inspection
Cleaning and Maintenance Daily Inspection Unit Information Business Name: _______________________________________ Serial Number: __________________________________ Model Number: _______________________________________ Daily Inspection Start Date: __________________________________ Daily Inspection Checklist Inspect and clean: Product probe (thermometer) Door gasket (inner door seal) Inner door glass Front drip tray Screen and overlay (inspect for cracks, peeling, moisture, etc.) Execute automatic wash cycle... -
Page 44: Weekly Inspection
Cleaning and Maintenance Weekly Inspection Unit Information Business Name: ________________________________________ Serial Number: _________________________________ Model Number: ________________________________________ Weekly Inspection Start Date: _________________________________ Weekly Inspection Checklist Inspect - Oven cavity lamp Inspect - Oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of scale buildup Inspect - The heat exchanger for any signs of major deformation. -
Page 45: Monthly Inspection
Cleaning and Maintenance Monthly Inspection Unit Information Business Name: ______________________________________ Serial Number: _______________________________ Model Number: ______________________________________ Monthly Inspection Start Date: _______________________________ Monthly Inspection Checklist Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs EB Descale the steam generator Inspect - Oven cavity for any signs of scale buildup Descale the oven interior... -
Page 46: Yearly Inspection
Cleaning and Maintenance Yearly Inspection Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Replace - Steam bypass hose Inspect - Cleaning pump hose Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs Inspect - All solenoid hoses (both ends) Inspect - Upper browning valve hose... - Page 47 Cleaning and Maintenance Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Inspect - The heat exchanger for any signs of major deformation. If yes, immediately remove from service and take corrective action steps.
- Page 48 Cleaning and Maintenance Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Inspect and Tighten - Door hinges and lower hinge pin bolt Inspect and Tighten - Door handle If there is a smoker, inspect the smoke element for visual signs of deformation, cracks or breaks (replace as needed) Review - Error code history Note the soft ware version (update if not current) Record - Water pressure (static &...
-
Page 49: Protecting Stainless Steel Surfaces
(do not use water to extinguish a grease fire!). Failure to clean the appliance properly invalidates the warranty and relieves Alto-Shaam of all liability. MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual •... -
Page 50: Daily Cleaning Of The Oven
Cleaning and Maintenance Cleaning the Probe WARNING 1. Remove all food debris from the probe between loads and at the end of each production shift . Wipe the entire To prevent serious personal injury, death, or probe, probe cable assembly, probe prongs, and probe property damage: holding bracket with a clean cloth and warm detergent Do not steam clean, hose down or flood the... -
Page 51: Ct Protouch™ With Combiclean
Cleaning and Maintenance CT PROtouch™ with CombiClean® CT PROtouch™ with CombiClean® Five (5) cleaning levels are off ered: rinse (20 minutes), light (30 minutes), normal (1 hour 20 minutes), heavy-duty (2 hours 6 minutes), and heavy-duty PLUS (3 hours 30 minutes) cleaning. CombiClean®... -
Page 52: Ct Protouch™ With Automatic Liquid Cleaning
Cleaning and Maintenance CT PROTouch™ with Automatic Liquid Cleaning CT PROtouch™ with Automatic Liquid Cleaning CT PROtouch™ with Automatic Liquid Cleaning There are fi ve (5) cleaning levels for liquid cleaning. • Rinse (20 minutes) • Light (30 minutes) • Normal (1 hour 20 minutes) •... -
Page 53: Cleaning Classic Controlled Applicances
160°F Cleaning and Maintenance 00:00 Cleaning Classic Controlled Appliances One (1) heavy-duty cleaning cycle (2 hours 5 minutes) is TO CLEAN THE OVEN offered. CombiClean® CombiTabs™ CE-36354, 1 ounce packets or Combitherm Spray Cleaning Liquid CE-24750 • Press the Cleaning key. may be used. -
Page 54: Error Codes
Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty. - Page 55 Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) Code Lower VFD Comm Failure When VFD does not respond to a — Loss of power to VFD. — VFD malfunction. query on the CAN interface. —...
- Page 56 Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) Code B10 - Point 3 - Core Temperature Multipoint core temperature probe — B10 Multipoint Core Temperature probe defective. — B10 Multipoint Core Temperature probe wires Probe Multipoint Fault defective or disconnected.
- Page 57 — Faulty ignition control. appears a third time, remove the oven from service and immediately contact an Alto-Shaam authorized service provider. Upper Gas Ignition Failure Reset output from Ignition — Hot surface ignitor not functioning.
- Page 58 — Improperly connected drain. investigated by an authorized — Condensate pan clean out not closed. Alto-Shaam service provider. — Improperly wired high limit switch at the switch or at the — Defective high limit switch. continued on next page...
- Page 59 Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) Code E200 The SD card has been detected The SD card inserted is larger — SD card is larger than 2GB in size. Contact service to order replacement SD card.
- Page 60 Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) Code E220 Lower VFD Under Voltage Lower VFD has detected an — Possible Lower VFD failure. under-voltage situation. E221 Lower VFD Over Voltage Lower VFD has detected an over- —...
-
Page 61: Touch Motor Control Error Codes
Error Codes Touch Motor Control Error Codes The LED is located on the variable frequency drive (VFD) of the oven. Type of Error Indication Release of Error Undervoltage LED flashing sequence, with 1 flash per period. Voltage of intermediate circuit is less than 250V Overvoltage LED flashing sequence, with 2 flashes per period. -
Page 62: Troubleshooting
Troubleshooting • All troubleshooting trees based on a 7-20 208/240V 3ph model runnin at “ECO” power setting unless otherwise noted. PROformance: Appliance Dead — No Display or Operation Install power to the appliance, turn on main circuit breaker or Is power connected to the appliance? plug in the appliance. -
Page 63: Proformance, Electric, Boiler-Free: No Steam Production
Troubleshooting PROformance, Electric, Boiler-Free: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The appliance will not call for steam production until the B5 Is the B5 probe below set point? probe is below set point. -
Page 64: Proformance, Electric, Boiler-Free: No Steam Production
Troubleshooting PROformance, Electric, Boiler-Free: No Steam Production — Steam Below 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The appliance will not call for steam production until the N6 Is the N6 probe below set point? probe is below set point. -
Page 65: Proformance, Electric: No Convection Heat
Troubleshooting PROformance, Electric: No Convection Heat Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The convection element contactors will not be energized until Is the N6 oven temperature probe below set point? the N6 probe is below set point. Check for voltage across the coil of the K41 and K42 convection element contactors. -
Page 66: Proformance: Convection Motor Is Not Spinning (E03/E04)
Troubleshooting PROformance: Convection Motor Is Not Spinning (E03/E04) Is the motor fan wheel physically blocked? Remove the obstruction from the fan wheel and retest. Is the Controller Area Network (CAN) connection cable properly seated at Variable Frequency Drive (VFD) Repair the connection and retest. S600 terminal and the Control Board (CB) terminal X16? Is there continuity from end to end on all CAN cable wires? Replace the faulty CAN cable and retest. -
Page 67: Proformance: No Grease Collection Operation
Troubleshooting PROformance: No Grease Collection Operation Is the appliance equipped with a grease collection (GC) Grease collection system is not available. pump? Is the control set up to operate a GC system? Turn on grease collection in option set up screen. Is grease collection activated in the cooking program? Activate grease collection in the program and retest. -
Page 68: Proformance: No Liquid Clean Injection
Troubleshooting PROformance: No Liquid Clean Injection Is the appliance equipped with a Liquid Cleaning (LC) Liquid cleaning system is not available. system? Is the control set up to operate liquid cleaning chemical Turn on liquid clean injection in option set up screen. injection? Determine which leg of the power is missing and correct. -
Page 69: Proformance: No Smoke Production During The Smoke Cycle
Troubleshooting PROformance: No Smoke Production During the Smoke Cycle Make sure the smoke tray is installed with pre-soaked wood chips and that the smoke icon has been selected on the touch control. Steam production and humidity control vents take priority over smoke production. -
Page 70: Proformance And Classic: No Condensate Cooling (E15)
Troubleshooting PROformance and Classic: No Condensate Cooling (E15) Condensate cooling is not active unless the B3 probe is above Is the B3 probe above the set point? the set point. Is the incoming water line connected to the untreated water Connect the cold water supply line to the untreated water inlet on the back of the appliance? inlet and test. -
Page 71: Proformance And Classic: No Rinse Water During The Cleaning Cycle
Troubleshooting PROformance and Classic: No Rinse Water During the Cleaning Cycle Determine which leg of the power is missing at the Y3 solenoid and correct. Is the Wash Cycle Rinse Water Y3 solenoid being energized • A1 is L1 supplied from the Control Board (CB) terminal X04 on its timed cycle? pin 2. -
Page 72: Proformance And Classic: Cleaning System Is Not Operating
Troubleshooting PROformance and Classic: Cleaning System is Not Operating Determine which leg of the power is missing at the Y4 solenoid and correct. Is the Y4 cleaning pump being energized at its timed cycle? • A1 is L1 from the Control Board (CB) terminal X03 pin 3. •... -
Page 73: Proformance, Electric With Boiler: No Steam Generator Fill
Troubleshooting PROformance, Electric with Boiler: No Steam Generator Fill The control will not energize the Y1 fill solenoid until the Are the High Water Level Probe B1 and Low Water Level water level drops below the B2 sensing probe. If the tank is Probe B2 reading empty? known to be empty, investigate for scale build up and/or a shorted water level probe. -
Page 74: Proformance With Boiler Option: No Steam Production
Troubleshooting PROformance with Boiler Option: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. Are the Boiler Water Level probes B1 and B2 satisfied? Troubleshoot the boiler not filling. Appliance will produce steam if B5 is above set point. If B5 Is the Steam Bypass Probe B5 below the set point? should go below set point, inspect B5 and its wiring. -
Page 75: Proformance With Boiler Option: No Steam Production
Troubleshooting PROformance with Boiler Option: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. Are the Boiler Water Level probes B1 and B2 satisfied? Troubleshoot the boiler not filling. Appliance will produce steam if B5 is above set point. If B5 Is the Steam Bypass Probe B5 below the set point? should go below set point, inspect B5 and its wiring. -
Page 76: Classic, Boiler Free: Appliance Dead - No Display Or Operation
Troubleshooting Classic, Boiler Free: Appliance Dead — No Display or Operation Install power to the appliance, turn on main circuit breaker or Is power connected to the appliance? plug in the appliance. Is there correct voltage at the power source (outlet)? Inspect and/or reset the circuit breaker. -
Page 77: Classic, Boiler-Free: Appliance Dead - No Display Or Operation
Troubleshooting Classic, Boiler-Free: Appliance Dead — No Display or Operation Install power to the appliance, turn on main circuit breaker or Is power connected to the appliance? plug in the appliance. Is there correct voltage at the power source (outlet)? Inspect and/or reset the circuit breaker. Is there correct voltage at the main terminal block (L1/2/3)? Repair or replace the faulty cord, plug, or wiring. -
Page 78: Classic, Electric, Boiler-Free: No Steam Production
Troubleshooting Classic, Electric, Boiler-Free: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The appliance will not call for steam production until the Is the Steam Bypass Probe B5 below the set point? B5 probe is below the set point. -
Page 79: Classic: No Low Speed Convection Motor Operation (E03/E04)
Troubleshooting Classic: No Low Speed Convection Motor Operation (E03/E04) Remove the obstruction and/or replace the convection motor Does the motor fan wheel spin freely? as needed. Determine which leg of power is missing and correct: • A1 is L1 supplied from the Control Board (CB) terminal X01 pin 3 through the N/C contacts 21/22 on the K50 Is the K51 low speed contactor being energized? contactor (K51 will not energize if K50 is energized). -
Page 80: Classic: No High Speed Convection Motor Operation (E03/E04)
Troubleshooting Classic: No High Speed Convection Motor Operation (E03/E04) Does the motor fan wheel spin freely? Remove the obstruction and/or replace the motor as needed. Determine which leg of power is missing and correct: • A1 is L1 supplied from Control Board (CB) terminal X01 Is the K50 high speed contactor being energized? pin 2. -
Page 81: Classic: No Low Speed Convection Motor Operation (E03/E04)
Troubleshooting Classic: No Low Speed Convection Motor Operation (E03/E04) Remove the obstruction and/or replace the convection motor Does the motor fan wheel spin freely? as needed. Determine which leg of power is missing and correct: • A1 is L1 supplied from the Control Board (CB) terminal X01 pin 3 through the N/C contacts 21/22 on the K50 Is the K51 low speed contactor being energized? contactor (K51 will not energize if K50 is energized). -
Page 82: Proformance And Classic Gas: No Combustion On A Call For Heat
Troubleshooting PROformance and Classic Gas: No Combustion On A Call For Heat (ovens manufactured before 7/12/2019) • All GAS troubleshooting trees based on a 7-20 120V 1PH model running at “ECO” power setting unless otherwise noted. • The gas pressure to the appliance should be tested first to ensure that the connected pressure falls between the minimum/maximum pressures called out in the installation manual for the appliance. - Page 83 Inspect the burner. Adjust tune of burner to Is the burner igniting? Measure the micro amps in achieve combustion per Alto-Shaam specific series with the ignition module and the flame sensor. tuning instruction. Inspect the flame sensor and the flame...
-
Page 84: Proformance And Classic Gas Ovens With A Conversion Board, Manufactured Beginning 7/12/2019: No Combustion On A Call For Heat
Troubleshooting PROformance and Classic Gas ovens with a conversion board along with a 10 Pin and an 18 Pin connector on the burner ignition module 10_PIN CONTROLLER CONNECTION DIAGRAM FROM 208-240V High Voltage Heat Demand J3-1 380-415V Alarm output – Phase J3-2 HSI output –... - Page 85 Troubleshooting PROformance and Classic Gas with a conversion board, along with a 10 Pin and an 18 Pin connector on the burner ignition module manufactured beginning 7/12/19: No Combustion On A Call For Heat • All GAS troubleshooting trees based on a 7-20 120V 1PH model running at “ECO” power setting unless otherwise noted. •...
- Page 86 Troubleshooting Continued from previous page After the ignitor preheats (approximately 21 seconds), does If the gas valve does not open this could be an ignition the gas valve open? A pressure drop on the incoming side of module issue or gas valve. Replace the ignition module if the problem continues replace the gas valve.
-
Page 87: Proformance, Gas: No Convection Heat
Troubleshooting PROformance, Gas: No Convection Heat Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The convection element contactors will not be energized until Is the N6 oven temperature probe below the set point? the N6 oven temperature probe is below the set point. Is the burner igniting? See “No Combustion On A Call For Heat”. -
Page 88: Classic, Gas: No Convection Heat
Troubleshooting Classic, Gas: No Convection Heat Is the convection fan motor spinning? See “No High Speed Convection Motor Operation”. The convection element contactors will not be energized until Is the N6 oven temperature probe below the set point? the N6 oven temperature probe is below the set point. Is the burner igniting? See “No Combustion On A Call For Heat”. -
Page 89: Proformance, Gas, Boiler-Free: No Steam Production
Troubleshooting PROformance, Gas, Boiler-Free: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The appliance will not call for steam production until the Is the Steam Bypass Temperature Probe B5 below the set B5 probe is below the set point. -
Page 90: Classic, Gas, Boiler-Free: No Steam Production
Troubleshooting Classic, Gas, Boiler-Free: No Steam Production — Steam at 212°F (100°C) Is the convection fan motor spinning? See “No High Speed Convection Motor Operation”. The appliance will not call for steam production until the Is the Steam Bypass Temperature Probe B5 below the set B5 probe is below the set point. -
Page 91: Proformance, Gas, Boiler-Free: No Steam Production
Troubleshooting PROformance, Gas, Boiler-Free: No Steam Production — Steam Below 212°F (100°C) Is the convection fan motor spinning? See “Convection Motor Is Not Spinning”. The appliance will not call for steam production until the Is the Oven Cavity Temperature Probe N6 below the set N6 probe is below the set point. -
Page 92: Classic, Gas Boiler-Free: No Steam Production
Troubleshooting Classic, Gas Boiler-Free: No Steam Production — Steam Below 212°F (100°C) Is the convection fan motor spinning? See “No High Speed Convection Motor Operation”. The appliance will not call for steam production until the Is the Oven Cavity Temperature Probe N6 below the set N6 probe is below the set point. -
Page 93: Error Code E94
The appliance should Still getting an E94 error? operate properly. Replace the IB. The appliance should Still getting an E94 error? operate properly. Call Alto-Shaam Service. MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • •... -
Page 94: Error Code E05/E06
Troubleshooting Error Code E05/E06 Request E05 service kit and dispatch service agent. Is the Variable Frequency Drive (VFD) address jumper Add or remove the jumper and retest. properly populated on the board? Is S905 populated with the jumper (on single VFD systems) Populate and retest. -
Page 95: Proformance: Fan Motor Temperatures E53 And E54
Is there continuity between the motor and the thermal protection switch? The root cause of overheating must be determined - call Alto-Shaam Service for assistance. Is the motor wiring to the Variable Frequency Drive (VFD) secure? Secure the wiring. Is the fan wheel damaged? Replace the fan wheel. -
Page 96: Classic: Fan Motor Temperatures E53 And E54
Is there continuity between the motor and the thermal protection switch? The root cause of overheating must be determined - call Alto-Shaam Service for assistance. Is the motor wiring to the Variable Frequency Drive (VFD) secure? Secure the wiring. Is the fan wheel damaged? Replace the fan wheel. -
Page 97: Service Log
Service Log Service Log Name Date Issue Actions Taken Resolved? MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •... -
Page 98: Combitherm Models Pre-07/15
Service Log Notes MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •... - Page 99 Service Log Notes MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •...
- Page 100 Service Log Notes MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •...
- Page 101 Service Log Notes MN-35949 Rev 07 01/20 Combitherm® CT PROformance™ and CT Classic™ Series Technical Service Manual • • • •...