Alto-Shaam 300-TH Operator's Manual
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Alto-Shaam 300-TH Operator's Manual

Cook & hold ovens, smoker ovens
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MN-46708-EN
REV.01
11/20
EN
alto-shaam.com
Operator's Manual
Cook & Hold Ovens
Smoker Ovens
Deluxe Control
300-TH
750-SK
500-TH
1000-SK
750-TH
1200-SK
1000-TH
1750-SK
1200-TH
1750-TH

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Table of Contents
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Summary of Contents for Alto-Shaam 300-TH

  • Page 1 Operator’s Manual Cook & Hold Ovens Smoker Ovens Deluxe Control 300-TH 750-SK 500-TH 1000-SK 750-TH 1200-SK 1000-TH 1750-SK 1200-TH 1750-TH MN-46708-EN REV.01 11/20 alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 11/20 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    Smoker Oven The Alto-Shaam smoker oven can make a big impact on your operation. Use hot or cold smoke to prepare anything from brisket to cheese. Cook your food to perfection, and/or smoke it to perfection, then hold it for hours without compromising food quality.
  • Page 4 OREWORD This page intentionally left blank. D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 8 Re v 1 1 1/ 2 0 ▪...

  • Page 5: Table Of Contents

    Foreword Enjoy your Alto-Shaam® Cook & Hold Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
  • Page 6 Cheflinc.alto-shaam.com is Not Available on Your Device ..92 Cannot Connect to cheflinc.alto-shaam.com ....93 The Oven is not Displayed on the Dashboard ....94...

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 9 (12) months by an authorized service partner or trained technician. ▪ Contact Alto-Shaam for the authorized service partner in your area. Continued on next page De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...
  • Page 10 AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Use of restraining A restraining device (tether) must be installed to any appliance that is hard-wired devices and mounted on casters.

  • Page 11: Labels

    ABELS Label Locations TH-PHD-008787 De l u x e C on t ro l Co o k & Ho l d Op er a to r ’ s Ma n u al MN - 46 7 0 8 Rev 1 11 / 2 0 ▪...
  • Page 12 Read installation instructions. LA-39148 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’...
  • Page 13 ABELS WARNING Hot surface LA-46331 Made in U.S.A. WARNING Burn hazard Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. Security seal Equipotential bonding LA-36443-E For use on individual branch circuit only. WARNING Fire hazard Use a UL Listed grounding type plug rated 240...
  • Page 14 ABELS WARNING WARNING ADVERTENCIA/AVERTISSEMENT Peligro de incendio Fire hazard Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 240 voltios, 20 amperios, Fire Hazard monofásico de 3 hilos para unidades monofásicas. Use a UL Listed grounding type plug rated 240 Volts, La elección e instalación del enchufe la realizará...

  • Page 15: Installation

    NSTALLATION Dimension Drawings 300-TH 40-13/16" (1036mm) 8-7/8" (225mm) 26-3/16" (665mm) 16-15/16" (431mm) 13" (330mm) 18" (457mm) 40-13/16" (1036mm) 16-15/16" (431mm) 25-3/4" (654mm) 8-7/8" (225mm) 18" (457mm) 13" (330mm) De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...
  • Page 16 NSTALLATION 500-TH 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’...
  • Page 17 NSTALLATION 750-TH 750-SK 53-1/8" (1349mm) 33-1/2" (851mm) 25-11/16" (653mm) 29-13/16" (758mm) 25-7/16" (646mm) 29-3/16" (742mm) 8-3/16" (208mm) 22-1/4" (565mm) 24-1/16" (612mm) 53-1/8" (1349mm) 55-9/16" (1411mm) 33-1/2" (851mm) 29-3/4" (756mm) 25-11/16" (653mm) 29-3/16" (742mm) 25-7/16" (646mm) 8-3/16" (208mm) 22-1/4" (565mm) 24-1/16" (612mm) 28-7/16"...
  • Page 18 NSTALLATION 1000-TH 1000-SK 50" (1269mm) 33-1/2" (851mm) 22-9/16" (573mm) 29-13/16" (758mm) 22-5/16" (566mm) 29-3/16" (742mm) 7-3/8" (187mm) 24-1/16" (612mm) 19-1/8" (486mm) 50" (1269mm) 52-7/16" (1332mm) 26-5/8" (676mm) 33-1/2" (851mm) 22-9/16" (573mm) 29-3/16" (742mm) 7-3/8" (187mm) 19-1/8" (486mm) 24-1/8" (614mm) 25-5/16" (644mm) 34-3/4"...
  • Page 19 NSTALLATION 1200-TH 1200-SK 50" (1269mm) 26-5/8" (676mm) 33-1/4" (845mm) 22-5/16" (566mm) 22-9/16" (573mm) 22-5/16" (566mm) 29-13/16" (758mm) 7-9/16" 7-9/16" 22-5/16" (566mm) (192mm) 29-3/16" (742mm) (192mm) 25-5/16" (644mm) 19-1/8" (486mm) 24-1/16" (612mm) De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...
  • Page 20 NSTALLATION 1750-TH 1750-SK 1349mm 853mm 756mm 653mm 758mm 646mm 646mm 742mm 208mm 723mm 565mm 24-1/16" (612mm) D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 8 Re v 1 1 1/ 2 0...

  • Page 21: How To Receive The Appliance

    Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.

  • Page 22: How To Unpack The Oven

    Before you begin Make sure you have: ▪ An appropriate lifting device and enough personnel to safely move and position the weight of the oven. 300-TH/SK: 100 lbs (45 kg) □ 500-TH/SK: 185 lbs (84 kg) □ 750-TH/SK: 225 lbs (102 kg) □...

  • Page 23: Pre-Installation Checklist

    NSTALLATION Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 24 NSTALLATION Continued from previous page Electrical Alto-Shaam oven ratings Breaker: Voltage: Phase: Cord: Plug: Is the oven going to be hard wired? The following fields must be completed by the service technician on site. What is the measured voltage at the site?
  • Page 25 On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558- 8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.

  • Page 26: Installation Checklist

    NSTALLATION Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 27 NSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.

  • Page 28: How To Install The Oven

    The oven must not be installed in any area where it may be affected by steam, grease, dripping water, high temperature, or any other severely adverse conditions. Voltages Breaker* Plug*** 300-TH 230V NEMA 5-15P 15A-125V 50/60 CEE 7/7, BS-1363, CH2-16P...
  • Page 29 NSTALLATION Continued from previous page Breaker Plug 1000-TH 120V — 20 UL | 30 CSA 208-240V** — 20 UL | 30 CSA — 20 UL | 30 CSA 230V 50/60 — 1000-SK 120V — 20 UL | 30 CSA 208-240V** —...
  • Page 30 NSTALLATION Continued from previous page Electrical connection WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning. Always use the correct AWG wire size based on the electrical requirements for the appliance.
  • Page 31 NSTALLATION Continued from previous page Regarding international standard ovens: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection. When using a cord without a plug, the green/yellow conductor shall be connected to the terminal which is marked with the ground symbol.
  • Page 32 NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5 m) of the appropriate electrical outlet; ▪...
  • Page 33 NSTALLATION Continued from previous page High limit reset Press and release the high-limit temperature reset button TH-TS-011086 Install the tether For hard-wired ovens with casters, install the tether to the wall so that no (if required) stress is transmitted to the electrical cord when the oven moves. TH-TS-011090 Result The oven is now installed.

  • Page 34: How To Connect The Electrical Wiring

    NSTALLATION How to Connect the Electrical Wiring Before you begin Make sure the power is off or disconnected at the supply. Warnings WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning.
  • Page 35 NSTALLATION Continued from previous page Procedure To connect the electric power, do the following. Step Action Remove the top panel. TH-TS-011333 Install the cord grip into the back panel of the oven. Install the cord grip nut. TH-TS-011335 Install the cord through the cord grip. Route the ground wire to the terminal block.
  • Page 36 NSTALLATION Continued from previous page Remove the screws retaining the circuit breakers Connect the wires to the circuit breakers TH-TS-011339 Re-install the circuit breakers with the screws Adjust Install the length of the cord. and tighten the cord grip nut Re-install the top panel.

  • Page 37: How To Install The Drip Tray

    NSTALLATION How to Install the Drip Tray Before you begin Remove the drip tray from the oven cavity and remove any packaging. WARNING: Slip Hazard Failure to install the drip tray may result in moisture dripping on the floor. Be sure the drip tray is installed before using. NOTICE Failure to install the drip tray could result in equipment damage.

  • Page 38: How To Stack Two Ovens

    NSTALLATION How to Stack Two Ovens Before you begin Make sure you have: ▪ Industrial-grade silicone RTV ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. 500-TH/SK: 185 lb (84 kg) □...

  • Page 39: Operation

    Shut down To cancel and return to previous screen, press “Power” button again. TH-TS-011417 Choose the desired shut-down option. On 300-TH ovens, the power switch to the OFF position. Result The oven is now off. De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...

  • Page 40: How To Prepare The Oven For First Use

    PERATION How to Prepare the Oven for First Use Background Use this procedure for initial use or before using the oven after taking it out of storage. Procedure To prepare the oven for first use, do the following. Step Action Remove all packing material from the oven.

  • Page 41: How To View And Set Up Wifi Connection

    PERATION How to View and Set up WiFi Connection ▪ Before you begin The facility must have WiFi. ▪ Do not connect to a guest network. Procedure To set up WiFi, do the following. Step Action Touch the menu icon .
  • Page 42 PERATION Continued from previous page Scroll to “Connection settings”. Touch the Setup Network icon Connections Settings Setup Network XXXXX XXXXX SSID XXXXX XXXXX XXXXX XXXXX XXXXX Install certificates TH-TS-011444 Touch the WiFi icon Network Status XXXXX XXXXX Connection type Wifi Internet XXXXX XXXXX...
  • Page 43 PERATION Continued from previous page If the network is not displayed, touch the “Add network” icon Add network TH-TS-011446 Enter the SSID using the keypad. Then, touch the arrow key. Enter the security type. Then, touch the check mark. Enter the password using the keypad.

  • Page 44: How To Set Up An Ethernet Connection

    PERATION How to Set up an Ethernet Connection ▪ Before you begin The facility must have an Ethernet port. ▪ You will need an Ethernet cable. Procedure To set up an Ethernet connection, do the following. Step Action Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet. TH-TS-011438 Touch the menu icon...
  • Page 45 PERATION Continued from previous page Touch the WiFi icon . The Network Status screen displays. Network Status XXXXX XXXXX Connection type Wifi Internet Connected XXXXX XXXXX Cloud Connected XXXXX XXXXX Update Server Connected XXXXX XXXXX XXXX XXXXX XXXXX AS-TS-009332 Scroll to “Connection settings”.

  • Page 46: How To Use The Door Vents

    PERATION How to Use the Door Vents Before you begin The door vents provide ventilation for the oven cavities. The door vents can be adjusted to give you the best results for the food you are cooking. Settings To set the vents, use the following suggestions. Cooking type Vent position General cooking...

  • Page 47: How To Preheat The Oven

    PERATION How to Preheat the Oven ▪ Before you begin Turn on the oven. ▪ Close the oven door. Procedure To preheat the oven, do the following. Step Action Touch the professional cook icon if necessary to get to the manual cook screen.Touch the desired cavity If a preheat temperature has been previously set, touch the preheat-all...

  • Page 48: How To Cook With Programmed Recipes

    PERATION How to Cook with Programmed Recipes Before you begin Be sure your food is prepared and ready to cook. Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipes icon . The Browse recipes screen displays. Browse recipes TH-TS-007231 Navigate...
  • Page 49 PERATION Continued from previous page Load the food At the end of the preheat stage, the oven sounds an alert and displays the “Ready” screen. Load the food into the oven. Touch the action hand . The cooking process starts. 1 of 2 01:45:00 2 of 2...

  • Page 50: How To Cook And Hold By Time In Manual Mode

    PERATION How to Cook and Hold by Time in Manual Mode ▪ Before you begin Be sure your food is prepared and ready to cook. ▪ Be sure your oven is turned on. Procedure To cook and hold in manual mode, do the following. Step Action Touch...
  • Page 51 PERATION Continued from previous page Set the cook Touch the Cook icon Touch the time icon Cook Chamber XXX˚ Cook time Cook Hold 00:01:00 Cancel TH-TS-011370 Touch the cooking temperature Enter the cooking temperature using the Touch number pad the check mark Cook Chamber XXX˚...
  • Page 52 PERATION Continued from previous page Set the hold Touch the Hold icon Touch the hold by temperature icon Hold Cook Hold Hold temperature XXX˚ Cancel TH-TS-011448 Touch the holding temperature Enter a holding temperature using the number pad Touch the check mark Touch the green arrow .

  • Page 53: Understanding The Probes

    PERATION Understanding the Probes Background Alto-Shaam Cook & Hold Ovens are capable of accommodating up to six (6) separate probes depending on the model. The probe in the #1 position is the probe that is used when cooking and holding by probe.

  • Page 54: How To Cook By Probe In Manual Mode

    PERATION How to Cook by Probe in Manual Mode ▪ Before you begin Be sure your food is prepared and ready to cook. ▪ Be sure your oven is turned on. Procedure To cook by probe, do the following. Step Action Touch the professional cook icon...
  • Page 55 PERATION Continued from previous page Set the cook Touch the Cook icon Touch the probe icon Cook Chamber Cook probe temperature XXX° Cook Hold XXX° Cancel TH-TS-011357 the desired temperature the food should cook to. To do so, Touch Enter probe set temperature a probe set temperature using the number Touch...
  • Page 56 PERATION Continued from previous page Set the hold Touch the Hold icon Touch the probe icon Hold Cook Hold Hold temperature XXX˚ Cancel TH-TS-008912_Deluxe Enter Touch the temperature you want the food to hold at. To do so, holding temperature Enter a holding temperature using the number pad Touch...
  • Page 57 PERATION Continued from previous page At the end of the cooking stage, the oven sounds an alert, and automatically switches to the holding stage. 00:01:00 3 of 3 Holding xxx˚ Available TH-TS-011350 Result The food is now cooked and is holding. De l u x e C on t ro l Co o k &...

  • Page 58: How To Hold By Probe

    PERATION How to Hold by Probe Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is fully cooked and hot. ▪ Fully cooked food is loaded into the oven. ▪ Probe is inserted into the food. Procedure To hold by probe, do the following.
  • Page 59 PERATION Continued from previous page Touch the hold temperature Enter the holding temperature using the Touch number pad the check mark Hold 275° XXX˚ Hold temperature Hold XXX˚ TH-TS-007308 Touch the green arrow . Holding begins. 00:01:00 1 of 1 Hold Holding xxx˚...

  • Page 60: How To Prepare The Smoker Box For Smoking

    PERATION How to Prepare the Smoker Box for Smoking ▪ Before you begin Use only wood chips supplied by Alto-Shaam. ▪ Clean the smoker box of used wood chips. Dispose of the burnt wood chips as directed by local codes.

  • Page 61: How To Hot Smoke In Manual Mode

    The use of improper materials for the smoke function can result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Procedure To hot smoke in manual mode, do the following.
  • Page 62 PERATION Continued from previous page Touch the preheat temperature Enter a preheat temperature using the Touch number pad the check mark Touch the “+” to add the cooking stage. XXX° XXX° TH-TS-007266 Set the cook Touch the Cook icon Slide the smoke button to the ON position.
  • Page 63 PERATION Continued from previous page Touch the cooking temperature Enter the cooking temperature using the Touch number pad the check mark Touch the “+” to add the holding stage. Cook Chamber XXX˚ Cook time 00:01:00 TH-TS-007269_Deluxe Set the hold Touch the Hold icon Cook Hold...
  • Page 64 PERATION Continued from previous page Load the food Load the food into the oven. Touch the action hand The cooking process starts. 1 of 3 01:45:00 2 of 3 Cooking Ready xxx˚ 03:00:00 Action needed Available Available TH-TS-008890 At the end of the cooking stage, the oven sounds an alert, and automatically switches to the holding stage.

  • Page 65: How To Cold Smoke

    WARNING: Fire hazard The use of improper materials for the smoke function can result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Procedure To cold smoke, do the following.
  • Page 66 PERATION Continued from previous page Touch the cold smoke time Enter a cold smoke time on the using number pad — 10 to 90 minutes Touch the green arrow TH-TS-008691 TH-TS-008691 Smoke Timer Cold Smoke 275° 00:01:00 00:36:00 Smoke timer TH-TS-008691 Load the food Load...

  • Page 67: How To Create A Recipe

    PERATION How to Create a Recipe ▪ Before you begin smoking, see topic Preparing the Smoker Box for Smoking. ▪ Make sure you are familiar with the oven operation and have read the topic How to Cook and Hold in Manual Mode. Procedure To create a recipe, do the following.
  • Page 68 PERATION Continued from previous page Enter the recipe name using the key pad if desired. Touch the green arrow to save the name. TH-TS-007336 Enter the recipe description using the key pad if desired. Touch the green arrow to save the recipe description. TH-TS-007342 Touch the check box...
  • Page 69 PERATION Continued from previous page Touch the check box to select a cover photo if desired. Touch the green arrow to save the cover photo. TH-TS-007345 Touch the check box to add photo to the gallery if desired. Touch the green check mark to add the photo to the gallery.

  • Page 70: How To Modify, Duplicate, Or Delete A Recipe

    PERATION How to Modify, Duplicate, or Delete a Recipe Procedure To modify, duplicate, or delete a recipe, do the following. Step Action Touch the recipes icon . The browse recipes screen displays. TH-TS-009938 Touch the recipe settings icon of the desired recipe. Touch Modify recipe to edit a recipe.

  • Page 71: How To Load Recipes From A Usb Drive

    PERATION How to Load Recipes from a USB Drive Before you begin You will need a USB drive loaded with recipes. Procedure To load recipes from the USB drive to the oven, do the following. Step Action Touch the menu icon .
  • Page 72 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Upload recipes from USB setting. TH-TS-009953 Loading the recipes The oven loads the recipe file. When the process is complete, the Recipes Touch uploaded screen displays. the green check mark to return to the settings screen.

  • Page 73: How To Save Recipes To A Usb Drive

    PERATION How to Save Recipes to a USB Drive Before you begin You will need a USB drive. Procedure To save recipes from the oven to a USB drive, do the following. Step Action Touch the menu icon . The menu screen displays. Available Action needed Available...
  • Page 74 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Download recipes to USB setting. TH-TS-009960 Loading the recipes The oven downloads the recipes onto the USB drive. When the process is Touch complete, the Recipes downloaded screen displays. the green check mark to return to the settings screen.

  • Page 75: How To Update Software With A Usb Drive

    Before you begin You will need a USB drive with the updated software. To download the most up to date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/customer- support/software-downloads. ▪ Do not remove the USB drive during the update process.
  • Page 76 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Update system software setting. TH-TS-009967 Touch Control Board (CB) to update the control board. The oven loads the selected software. The oven verifies the file and then updates the CB. NOTICE Do not remove the USB drive during the update process.

  • Page 77: How To Change Settings

    PERATION How to Change Settings Procedure To change settings, do the following. Step Action Touch the menu icon . The menu screen displays. Available Action needed Available TH-TS-009945 Touch the Settings icon My recipe XXXXX XXXXX Manual cooking library HACCP data XXXXX XXXXX XXXXX...
  • Page 78 PERATION Category Settings Upload recipes from USB Upload system software Security Locks Lock recipe editing Lock manual cooking Lock settings screen Connections Settings SSID Install certificates Network Status Connection type Internet Cloud Update Server Result The settings have been changed. D el u x e Con t r ol C oo k &...

  • Page 79: How To View Oven Information

    PERATION How to View Oven Information Background Oven information is viewable only through the touchscreen on the Deluxe control, not through the ChefLinc™ oven management system. The oven information screen shows the system information, serial number, network status, connection settings, and cleaning timer. Procedure To view oven information, do the following.

  • Page 80: How To Download Haccp Data

    PERATION How to Download HACCP Data Before you begin You will need a USB drive. Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory. Best practice would be to download the information every 30 days to a USB drive.
  • Page 81 PERATION Continued from previous page Plug the USB drive into the port VMC-TS-007852 Touch the download icon VMC-TS-008647 Loading the data The oven downloads the data onto the USB drive. When the process is complete, Touch the download successful screen displays. the check mark to return to the Remove menu screen.

  • Page 82: How To Calibrate The Temperature Probe

    PERATION How to Calibrate the Temperature Probe Before you begin Make sure: ▪ The oven is on, but not in cooking or holding mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. Procedure To calibrate the probe, do the following.
  • Page 83 PERATION Continued from previous page Scroll until “Probes Offsets” displays. Touch the “>” icon Probes Offset Calibrate Probes Compare the probe temperature reading against 32°F (0°C). Touch the “+” or “–” symbols until the temperature displayed is 32°F (0°C). Touch the green check mark.
  • Page 84 PERATION This page intentionally left blank. D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 8 Re v 1 1 1/ 2 0 ▪...

  • Page 85: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ See topic How to Clean the Oven, and follow the Daily Cleaning procedure. ▪...
  • Page 86 AINTENANCE Continued from previous page ▪ Check and tighten the cord connection inside of the appliance control area. ▪ Inspect the control cooling fans (if applicable). ▪ Measure the site voltage. ▪ Inspect and adjust voltage monitor board if needed. ▪...

  • Page 87: How To Clean The Oven

    AINTENANCE How to Clean the Oven Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the oven before cleaning it. CAUTION: Burn hazard. Allow the oven, drip pans, and racks to cool before cleaning. CAUTION: Corrosive materials hazard.
  • Page 88 AINTENANCE Continued from previous page Weekly cleaning To clean the oven weekly, do the following. procedure Step Action the power switch to the OFF position and unplug the appliance. Wipe the exterior areas of the oven with a non-abrasive nylon scrub pad. Spray the exterior areas of the oven with stainless steel polish.

  • Page 89: Troubleshooting

    Code Description Cause Remedy Close the door, check door door Door open Door is open switch operation. Call Alto-Shaam technical ProG Programmer error Fatal Error support Open circuit detected on P111 Probe 1 open circuit, upper compartment sensor wires P110...
  • Page 90 Any oven experiencing this Cavity high limit open. Halts error should be investigated E-109 High Limit any active program by an authorized Alto-Shaam service provider. PCB board temperature sensor E-b0 PCB shorted Board failure. is short-circuited. PCB board temperature sensor...
  • Page 91 High Limit Switch Limit Switch and Control Board authorized Alto-Shaam service provider. 3.High Limit Switch De l u x e C on t ro l Co o k & Ho l d Op er a to r ’ s Ma n u al...

  • Page 92: Cheflinc.alto-Shaam.com Is Not Available On Your Device

    ROUBLESHOOTING Cheflinc.alto-shaam.com is Not Available on Your Device If other websites are not available, Are other websites available on your device from the contact your network provider or IT same network being used to access Cheflinc? department. If the website is blocked, contact...

  • Page 93: Cannot Connect To Cheflinc.alto-Shaam.com

    A recovery link will be sent to the email associated with the Cheflinc account. If you are still unable to log in, contact Alto-Shaam technical support. De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...

  • Page 94: The Oven Is Not Displayed On The Dashboard

    ROUBLESHOOTING The Oven is not Displayed on the Dashboard Prerequisite: The operator is on a device connected to the Internet and is able to login to cheflinc.alto-shaam.com. See topic The Oven will not Power Up Does the oven power up? troubleshooting tree in the Service Manual.

  • Page 95: Unable To Assign Recipes From The Dashboard To Ovens In The Field

    (yes) or offline (no)? tree. Contact Alto-Shaam technical support for assistance. De l u x e C on t ro l Co o k & Ho l d Op er a to r ’ s Ma n u al...
  • Page 96 ROUBLESHOOTING This page intentionally left blank. D el u x e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 8 Re v 1 1 1/ 2 0 ▪...

  • Page 97: Warranty

    ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
  • Page 98 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

  • Page 99: Declaration Of Conformity

    ECLARATION OF ONFORMITY DECLARATION OF CONFORMITY Manufacturer: Alto-Shaam, Inc. W164 N9221 Water Street Menomonee Falls, WI 53202-0450 EQUIPMENT TYPE: Household and Similar Electric Appliances EQUIPMENT DESCRIPTION: Commercial Electric Convection Ovens MODEL NUMBER: VMC-H2, VMC-H3, VMC-H4, VMC-H2H, VMC-H3H, VMC-H4H, VMC-F3E, VMC-F4E with or without a V after the dash.

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