Alto-Shaam Arbys 300-TH/III Touch Manual
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Alto-Shaam Arbys 300-TH/III Touch Manual

Cook 'n hold oven touch control
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W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
262.251.3800 • 800.558.8744
PHONE:
262.251.7067 • 800.329.8744
FAX:
www.alto-shaam.com
printed in u.s.a.
U.S.A. / CANADA
U.S.A. ONLY
Consult instructions
for operation and use.
Cook 'n Hold Oven
Touch Control
Model:
300-TH/III Touch
• Installation
• Operation
• Maintenance
MN-37010 (Rev. 8) • 03/18

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Summary of Contents for Alto-Shaam Arbys 300-TH/III Touch

  • Page 1 W164 N9221 Water Street • P.O. Box 450 Menomonee Falls, Wisconsin 53052-0450 U.S.A. 262.251.3800 • 800.558.8744 PHONE: U.S.A. / CANADA 262.251.7067 • 800.329.8744 FAX: U.S.A. ONLY Consult instructions www.alto-shaam.com for operation and use. MN-37010 (Rev. 8) • 03/18 printed in u.s.a.

  • Page 2: Table Of Contents

    Table of Contents Warranty and Service Information ....3 Delivery ........4 Transportation and Damage Claims .

  • Page 3: Warranty And Service Information

    Warranty and Service Information PROTECT YOUR ORIGINAL MANUFACTURER’S WARRANTY, REGISTER ONLINE: www.alto‑shaam.com Support > Warranty Registration Register to ensure prompt resolution of warranty claims Please register your Alto‑Shaam equipment to ensure prompt service in the event of a warranty claim. You’ll automatically be entered into a monthly drawing to win an additional year extended warranty! Registering your equipment will allow you to receive notifications about software updates and additional product information.

  • Page 4: Delivery

    This manual must be read and understood by all people using or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you have any questions concerning installation, operation, or maintenance. 1-800-558-8744; servicedept@alto-shaam.com...

  • Page 5: Transportation And Damage Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 6: Unpacking

    Alto-Shaam of all liability. • Remove all protective plastic fi lm, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

  • Page 7: Safety Procedures

    Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury.
  • Page 8 If your appliance makes an especially loud noise catch fire. If fat deposits and/or food waste inside the appliance ignite, shut down warranty and relieve Alto-Shaam of all liability. when starting up, shut down the appliance and call a qualifi ed and trained service technician.

  • Page 9: Installation

    Site Installation The Alto-Shaam cook Emissions testing conducted by Underwriters and hold oven must be Laboratories, Inc. was found to be in compliance ®...
  • Page 10 Installation 8-3/8" (213mm) Cord Length: 9 ft. (2.7 M) 16-13/16" (426mm) 26-1/16" (662mm) Shown with right hinged door Dimensions: H x W x D Electrical Oven exterior: NEMA 5-15P 19-15/16" x 16-13/16" x 26-1/16" 15A-125V plug (506mm x 426mm x 662mm) 50/60 CEE 7/7 Oven interior:...
  • Page 11 NOTICE: Failure to properly level this oven can cause improper function and will result in the uneven baking with products consisting of semi-liquid batter. User Safety Information The Alto-Shaam cook and hold oven is intended for use WARNING in commercial establishments by qualified operating...
  • Page 12 8.  Tighten the two (2) screws to secure the cable to the port. SLIDE DOWNWARD PRESS TO SNAP INTO PLACE SRV-20023 REV. 1 Alto-Shaam Technical Service 800-558-8744 x6702 servicedept@alto-shaam.com 1 of 2 S-POD INSTALLATION To Uninstall S-pod 1.  Loosen the two (2) screws to disconnect the cable from the port at the back of the oven and pull the cable from the port.

  • Page 13: Electrical Information

    Electrical Information The appliance must be installed by a qualified service WARNING technician. The oven must be properly grounded in accordance with the National Electrical Code and To prevent serious injury, death, or applicable local codes. property damage: Plug the unit into a properly grounded receptacle only, All electrical connections must be positioning the unit so that the plug is easily accessible in made by a qualified and trained service...

  • Page 14: Operation

    Operation Touch Screen Menus Home 150°F Recipes Toolbox PASS: Passcode Screen HMI: 01.85J 0A:51:FF:FF:FF:FF 00.46 PCB: 75ºF Probe Count: Downloads Service Cavity: 76ºF Heater 0000:07:44:49 Probe 1: 85ºF Settings Error Codes Probe 2: 75ºF Probe 3: 74ºF Probe 4: 75ºF Download HACCP Download Recipes Upgrades...
  • Page 15 Operation Turn on the power switch located on the front of the oven. Home screen will appear. Select desired Recipe. The following screen will display and will flash until oven reaches the selected Recipe preheat temperature. Once preheat temperature is reached, will illuminate.
  • Page 16 Operation Downloads (access limited by level of passcode entered) Download HACCP Download Recipes Upgrades Download HACCP 1. Insert USB data stick into data port on front of the unit. 2. Touch and then . Screen will show the HACCP file that is being copied and will display any errors that occur while the file is downloading.
  • Page 17 Operation Downloads ( continued Download Recipes 1. Insert USB data stick into data port on front of the unit. 2. Touch and then 3. Display will indicate that a download is in process. When complete, pull the data stick out of the data port. Screen will return to Home screen.
  • Page 18 Operation Settings (access limited by level of passcode entered) Features Cook and Hold Calibration Probe Calibration Options Recipe Review Features Touch to toggle between Celsius and Fahrenheit. Touch to turn sound On or Off. Probe Calibration Select number of probe you wish to calibrate (1-4). Note: Probe 5 and 6 are non-applicable on this unit. to adjust calibration.
  • Page 19 Operation Service 01.85J 0A:51:FF:FF:FF:FF 00.46 PCB: 75ºF Probe Count: Cavity: 76ºF Heater 0000:07:44:49 Probe 1: 85ºF Probe 2: 75ºF Touch to view Service screen. Probe 3: 74ºF Probe 4: 75ºF IB – Interface (touch) board software version CB – Control board software version PCB –...
  • Page 20 Operation General Holding Guidelines Holding Temperature Range Meat Fahrenheit Celsius Chefs, cooks and other specialized food service personnel Beef Roast — Rare 130°F 54°C employ varied methods of cooking. Proper holding temperatures for a specific food product must be based Beef Roast —...

  • Page 21: Cleaning And Preventative Maintenance

    Cleaning and Preventative Maintenance Protecting Stainless Steel Surfaces Cleaning Agents It is important to guard against corrosion Use non-abrasive cleaning products designed for in the care of stainless steel use on stainless steel surfaces. Cleaning agents must surfaces. Harsh, corrosive, be chloride-free compounds and must not contain or inappropriate chemicals quaternary salts.
  • Page 22 Cleaning and Preventative Maintenance WARNING WARNING To prevent serious personal injury, death, or To prevent serious injury, death, or property damage, always disconnect the appliance property damage: from the power source before cleaning Do not steam clean, hose down or flood the or servicing.
  • Page 23 Cleaning and Preventative Maintenance Daily probe cleaning and handling Weekly control panel cleaning ® 1. Spray Dawn detergent onto Lightly spray Dawn detergent onto a clean towel and wipe the control panel. Do not use excessive moisture. a bottle brush and scrub each probe for 2 minutes.

  • Page 24: Food Safety

    Food Safety Food fl avor and aroma are usually so closely related that it Internal Food Product Temperatures is diffi cult, if not impossible, to separate them. There is also Hot Foods an important, inseparable relationship between cleanliness Danger Zone 40°F to 140°F 4°C to 60°C and food fl avor.

  • Page 25: Troubleshooting

    • Verify that the On/Off switch on the front of the unit is turned on. • Verify that the power cord is not open. Check continuity with a VOM meter. • If the condition persists, call a qualified Alto-Shaam service technician at 1-800-558-8744. How to verify sensor integrity Place the sensor in ice water.
  • Page 26 Troubleshooting Error Codes Error Cause/Action Required Code E‑B0 PCB thermistor short. Replace control. E‑B1 PCB thermistor open. Replace control. E‑B2 PCB (control) over temperature. Check control cooling fan to make sure it is running, and vents for fan are clean. Verify that unit is not installed too close to a heat producing source.

  • Page 27: Service

    Service Exterior View - Full 4 43 769 1 P art numbers a nd d rawings are subjec t to ch ange wi thout notice. MN-37010 (Rev. 8) 03/18 • Arby’s 300-TH/III Touch • 27...
  • Page 28 Service Exterior View - Full Item Description Part HI-LIMIT PROTECTION COVER 1003936 TOP COVER 1012831 FAN BRACKET 1012875 NOT SHOWN PANEL, REAR TRIM 1016356 OUTER CASING 1016357 BRACKET, CONTROL SUPPORT 1016361 BRACKET, ELEC CHASSIS, AIR SHIELD 1016809 GUARD SENSOR, W/MW 1493 BRACKET, PROBE HOLDER 1016874...
  • Page 29 Service Exterior View - Front Item Description Part Item Description Part BOTTOM HINGE WELD, RH 5021070 SENSOR BLOCK BK-29605 SCREW, M4 x 0.7 x 10mm HEX SC-23664 SCREW, M4 x 0.7 x 6mm PAN SC-22271 PROBE, FOOD, 1000 OHM RTD PR-38005 SENSOR, 1-3/4"...
  • Page 30 Service Exterior View - Top Item Description Part Item Description Part RELAY, SOLID STATE, 230V, 25A RL-33829 SWITCH, ROCKER, 125-277V, 20A SW-34769 1 BUZZER ASSY, WITH CONNECTOR 5018422 SPACER, SUPPORT, NYLON 1.4" SP-33707 SCREW, PAN PH, METRIC, M5 SC-36973 SPACER, 7/16" NYLON SP-33901 BOARD, POWER SUPPLY, 12V BA-38586...
  • Page 31 MN-37010 (Rev. 8) 03/18 • Arby’s 300-TH/III Touch • 31...

  • Page 32: Limited Warranty

    This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fi tness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profi t, or loss of product, or for any indirect, special, incidental, or consequential damages.

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