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1750-SK 1200-TH 1750-TH MN-46709-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.01 Pour la dernière version du manuel, visiter alto-shaam.com 11/20 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com За...
Smoker Oven The Alto-Shaam smoker oven can make a big impact on your operation. Use hot or cold smoke to prepare anything from brisket to cheese. Cook your food to perfection, and/or smoke it to perfection, then hold it for hours without compromising food quality.
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OREWORD This page intentionally left blank. Si m p l e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 9 Re v 1 1 1/ 2 0 ▪...
Foreword Enjoy your Alto-Shaam® Cook & Hold Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
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ABLE OF ONTENTS How to Lock and Unlock the Controller ....64 How to Change the Temperature Scale ....65 How to Calibrate the Temperature Probe .
AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.
AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
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(12) months by an authorized service partner or trained technician. ▪ Contact Alto-Shaam for the authorized service partner in your area. Continued on next page Si m p l e Co n t ro l Co ok & Ho l d Op er a to r ’s Ma n ua l...
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AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Use of restraining A restraining device (tether) must be installed to any appliance that is hard-wired devices and mounted on casters.
ABELS Label Locations TH-PHD-008787 Si m p l e Co n t ro l Co ok & Ho l d Op er a to r ’s Ma n ua l MN -4 6 7 0 9 Rev 1 11 / 2 0 ▪...
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Read installation instructions. LA-39148 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. Si m p l e Con t r ol C oo k & Ho l d Op e ra to r ’...
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ABELS WARNING Hot surface LA-46331 Made in U.S.A. WARNING Burn hazard Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. Security seal Equipotential bonding LA-36443-E For use on individual branch circuit only. WARNING Fire hazard Use a UL Listed grounding type plug rated 240...
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ABELS WARNING WARNING ADVERTENCIA/AVERTISSEMENT Peligro de incendio Fire hazard Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 240 voltios, 20 amperios, Fire Hazard monofásico de 3 hilos para unidades monofásicas. Use a UL Listed grounding type plug rated 240 Volts, La elección e instalación del enchufe la realizará...
IMENSIONS Dimension Drawings 300-TH 40-13/16" (1036mm) 8-7/8" (225mm) 26-3/16" (665mm) 16-15/16" (431mm) 13" (330mm) 18" (457mm) 40-13/16" (1036mm) 16-15/16" (431mm) 25-3/4" (654mm) 8-7/8" (225mm) 13" (330mm) 18" (457mm) Si m p l e Co n t ro l Co ok & Ho l d Op er a to r ’s Ma n ua l...
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IMENSIONS 500-TH 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) 40-7/16" (1027mm) 28-1/2" (724mm) 17-13/16" (452mm) 24-3/4" (629mm) 18-1/16" (459mm) 6-1/8" (156mm) 24-3/16" (614mm) 17-13/16" (452mm) Si m p l e Con t r ol C oo k & Ho l d Op e ra to r ’...
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IMENSIONS 1200-TH 1200-SK 50" (1269mm) 26-5/8" (676mm) 33-1/4" (845mm) 22-5/16" (566mm) 22-9/16" (573mm) 22-5/16" (566mm) 29-13/16" (758mm) 7-9/16" 22-5/16" (566mm) 7-9/16" (192mm) 29-3/16" (742mm) (192mm) 25-5/16" (644mm) 19-1/8" (486mm) 24-1/16" (612mm) Si m p l e Co n t ro l Co ok & Ho l d Op er a to r ’s Ma n ua l MN -4 6 7 0 9 Rev 1...
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IMENSIONS 1750-TH 1750-SK 1349mm 853mm 756mm 653mm 758mm 646mm 646mm 742mm 208mm 723mm 565mm 24-1/16" (612mm) Si m p l e Con t r ol C oo k & Ho l d Op e ra to r ’ s Ma n u al MN- 4 67 0 9 Re v 1 1 1/ 2 0...
INSTALLATION Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
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INSTALLATION Continued from previous page Electrical Alto-Shaam oven ratings Breaker: Voltage: Phase: Cord: Plug: Is the oven going to be hard wired? The following fields must be completed by the service technician on site. What is the measured voltage at the site?
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On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558- 8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.
INSTALLATION Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
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INSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.
Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.
Before you begin Make sure you have: ▪ An appropriate lifting device and enough personnel to safely move and position the weight of the oven. 300-TH/SK: 100 lbs (45 kg) □ 500-TH/SK: 185 lbs (84 kg) □ 750-TH/SK: 225 lbs (102 kg) □...
The oven must not be installed in any area where it may be affected by steam, grease, dripping water, high temperature, or any other severely adverse conditions. Voltages Breaker* Plug*** 300-TH 230V NEMA 5-15P 15A-125V 50/60 CEE 7/7, BS-1363, CH2-16P...
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INSTALLATION Continued from previous page Breaker Plug 1000-TH 120V — 20 UL | 30 CSA 208-240V** — 20 UL | 30 CSA — 20 UL | 30 CSA 230V 50/60 — 1000-SK 120V — 20 UL | 30 CSA 208-240V** —...
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INSTALLATION Continued from previous page Electrical connection WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning. Always use the correct AWG wire size based on the electrical requirements for the appliance.
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INSTALLATION Continued from previous page Regarding international standard ovens: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection. When using a cord without a plug, the green/yellow conductor shall be connected to the terminal which is marked with the ground symbol.
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INSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5 m) of the appropriate electrical outlet; ▪...
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INSTALLATION Continued from previous page High limit reset Press and release the high-limit temperature reset button TH-TS-011086 Install the tether For hard-wired ovens with casters, install the tether to the wall so that no (if required) stress is transmitted to the electrical cord when the oven moves. TH-TS-011090 Result The oven is now installed.
INSTALLATION How to Connect the Electrical Wiring Before you begin Make sure the power is off or disconnected at the supply. Warnings WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning.
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INSTALLATION Continued from previous page Procedure To connect the electric power, do the following. Step Action Remove the top panel. TH-TS-011333 Install the cord grip into the back panel of the oven. Install the cord grip nut. TH-TS-011335 Install the cord through the cord grip. Route the ground wire to the terminal block.
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INSTALLATION Continued from previous page Remove the screws retaining the circuit breakers Connect the wires to the circuit breakers TH-TS-011339 Re-install the circuit breakers with the screws Adjust Install the length of the cord. and tighten the cord grip nut Re-install the top panel.
INSTALLATION How to Install the Drip Tray Before you begin Remove the drip tray from the oven cavity and remove any packaging. WARNING: Slip Hazard Failure to install the drip tray may result in moisture dripping on the floor. Be sure the drip tray is installed before using. NOTICE Failure to install the drip tray could result in equipment damage.
INSTALLATION How to Stack Two Ovens Before you begin Make sure you have: ▪ Industrial-grade silicone RTV ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. 500-TH/SK: 185 lb (84 kg) □...
PERATION Control Identification COOK TIME PROBE HOLD SMOKE START c d e f g TH-TS-008703 Item Description Function Power icon Touch to turn on or turn off the oven. Cook icon Touch to set cook temperature. Time icon Touch to cook by time. Probe icon Touch to cook by probe.
PERATION How to Prepare the Oven for First Use Background Use this procedure for initial use or before using the oven after taking it out of storage. Procedure To prepare the oven for first use, do the following. Step Action Remove all packing material from the oven.
PERATION How to Use the Door Vents Before you begin The door vents provide ventilation for the oven cavities. The door vents can be adjusted to give you the best results for the food you are cooking. Settings To set the vents, use the following suggestions. Cooking type Vent position General cooking...
PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning the oven on To turn on and off the oven, do the following. or off Step Action Touch the power icon to turn on the oven.
The use of improper materials for the smoke function could result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Soak the wood chips in water as instructed by National Fire Protection Agency Standard NFPA-96 or local codes prior to using them in the appliance.
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PERATION Continued from previous page Touch the “TIME” icon. COOK TIME PROBE HOLD SMOKE START TH-TS-008721 Turn the knob to set the cook time. Press the knob to confirm the cook time. COOK TIME PROBE HOLD SMOKE START TH-TS-008718 Optional smoking Touch the “SMOKE”...
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PERATION Continued from previous page Turn the knob to set the hold temperature. Press the knob to confirm the hold temperature. COOK TIME PROBE HOLD SMOKE START TH-TS-009824 Touch the “START” icon. COOK TIME PROBE HOLD SMOKE START TH-TS-008733 The control will display “Pre” and the actual cavity temperature. When the oven reaches the set cook temperature, the control will display “Preheated”, and the “START”...
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PERATION Continued from previous page During the cooking After five (5) seconds, the control will display the set cook temperature and the process time remaining in the cooking process. ▪ When cook time is reached, the oven will sound an alert, the “HOLD” icon will illuminate, and the oven will begin to hold at the set holding temperature.
The use of improper materials for the smoke function could result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Soak the wood chips in water as instructed by National Fire Protection Agency Standard NFPA-96 or local codes prior to using them in the appliance.
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PERATION Continued from previous page Touch the “PROBE” icon. COOK TIME PROBE HOLD SMOKE START TH-TS-008738 Turn the knob to set the probe set temperature. Press the knob to confirm the probe set temperature. COOK TIME PROBE HOLD SMOKE START TH-TS-009824 Touch the “SMOKE”...
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PERATION Continued from previous page Touch the “PROBE” icon. COOK TIME PROBE HOLD SMOKE START TH-TS-008738 Turn the knob to set the probe hold temperature. Press the knob to confirm the probe hold temperature. COOK TIME PROBE HOLD SMOKE START TH-TS-009824 Touch the “SMOKE”...
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PERATION Continued from previous page Touch the “START” icon. COOK TIME PROBE HOLD SMOKE START TH-TS-008733 The control will display “Pre” and the actual cavity temperature. When the oven reaches the set preheat temperature, the control will display “Preheated”, and the “START” icon will flash. Load wood chip tray into the oven.
PERATION How to Hold at a Set Temperature Before you begin Make sure food to be put into the oven is 140°F (60°C) to 160°F (71°C). Procedure To hold at a set temperature, do the following. Step Action Touch the “HOLD” icon. The oven defaults to the last hold temperature.
PERATION How to Prepare the Smoker Box for Smoking ▪ Before you begin Use only wood chips supplied by Alto-Shaam. ▪ Clean the smoker box of used wood chips. Dispose of the burnt wood chips as directed by local codes.
The use of improper materials for the smoke function could result in a fire which may lead to personal injury or property damage. Only use wood chips supplied by Alto-Shaam. Soak the wood chips in water as instructed by National Fire Protection Agency Standard NFPA-96 or local codes prior to using them in the appliance.
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PERATION Continued from previous page Touch the “PROBE” icon (optional). COOK TIME PROBE HOLD SMOKE START TH-TS-008738 Turn the knob to set the probe alarm temperature. Press the knob to confirm the probe alarm temperature. COOK TIME PROBE HOLD SMOKE START TH-TS-009824 Insert...
PERATION How to Load Recipes from a USB Drive Before you begin You will need a USB drive loaded with recipes. NOTE: Uploaded recipes will overwrite any saved or previously uploaded recipes. Procedure To load recipes from the USB drive to the oven, do the following. Step Action Plug...
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PERATION Continued from previous page Turn the knob until the control displays “Load”. Press the knob to select “Load”. COOK TIME PROBE HOLD SMOKE START TH-TS-009802 Turn the knob to “yes”. Press the knob to select “yes” and begin the upload. COOK TIME PROBE...
PERATION How to Save Recipes to a USB Drive Before you begin You will need a USB drive. Procedure To save recipes from the oven to a USB drive, do the following. Step Action Plug the USB drive into the port TH-TS-009797 Press and hold the knob to access the settings menu.
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PERATION Continued from previous page Turn the knob until the control displays “Stor”. Press the knob to select “Stor”. COOK TIME PROBE HOLD SMOKE START TH-TS-009807 Turn the knob to “yes”. Press the knob to select “yes” and begin the download. COOK TIME PROBE...
PERATION How to Create and Store a Recipe Before you begin Make sure you have read the How to Cook topics in this manual. Procedure To create and store a recipe to the oven, do the following. Step Action Enter Cook, Hold, Smoke settings, but do not press “START”.
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PERATION Continued from previous page The controller can store up to eight (8) recipes. Turn the knob to the desired number for the recipe: 1 through 8. Press the knob to select recipe 1 through 8. COOK TIME PROBE HOLD SMOKE START TH-TS-009793...
PERATION How to Cook Using a Recipe Before you begin Program a recipe, or upload a recipe from a USB drive. The oven is preprogrammed with eight (8) identical recipes. The recipes can be retained or overwritten. Preheat temperature 250°F (121°C) Cook temperature 250°F Cook time...
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PERATION Continued from previous page Turn the knob to the desired recipe number: 1 through 8. Press the knob to select a recipe number. COOK TIME PROBE HOLD SMOKE START TH-TS-009793 The control will briefly display the recipe settings. On double cavity ovens only, turn the knob to choose the cavity you want to use (top, bottom, or both).
PERATION How to Turn on or Turn off the Alert Function Before you begin Make sure the oven is turned on, but is not in cooking or holding mode. Procedure To turn on or turn off the alert function, do the following. Step Action Press...
PERATION How to Lock and Unlock the Controller Procedure To lock and unlock the controller, do the following. Step Action press touch To lock the controller, and while holding the knob, the power icon. COOK TIME PROBE HOLD SMOKE START TH-TS-011328 ...
PERATION How to Change the Temperature Scale Before you begin Make sure the oven is turned on, but is not in cooking or holding mode. Procedure To change the temperature scale, do the following. Step Action Press and hold the knob to access the settings menu. COOK TIME PROBE...
PERATION How to Calibrate the Temperature Probe Before you begin Make sure: ▪ The oven is on, but not in cooking or holding mode. ▪ You have a container filled with ice water. Procedure To calibrate the probe, do the following. Step Action Place...
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PERATION Continued from previous page If the display does not show 32°F (0°C), turn the knob until the control displays 32°F (0°C). Press the knob to enter the temperature. COOK TIME PROBE HOLD SMOKE START TH-TS-009498 Remove the probe from the ice water. Result The probe is now calibrated.
PERATION How to Update Software with a USB Drive ▪ Before you begin You will need a USB drive loaded with the software update. ▪ Make sure the oven is on, but is not in cooking or holding mode. ▪ Record the versions of the software loaded to the oven.
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PERATION Continued from previous page Turn the knob until the control displays “Prog”. Press the knob to select “Prog”. COOK TIME PROBE HOLD SMOKE START TH-TS-009815 Turn the knob to “yes”. Press the knob to select “yes” and begin the update. COOK TIME PROBE...
Action Remove and reapply electrical power from the oven. NOTE: For TH-300 ovens, the power switch can be used. 300-TH TH-TS-011359 The interface board (IB) software version displays. Record this number. TH-TS-011061 The control board (CB) software version displays. The numbers to the left of the colon “:”...
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PERATION Continued from previous page Power failure (PF) displays. Touch the power icon to clear the power failure (PF). TH-TS-011070 The display will go blank. Touch the power icon. TH-TS-011073 The display will power up and the icons display. TH-TS-011076 Result The software versions have now been viewed.
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AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ See topic How to Clean the Oven, and follow the Daily Cleaning procedure. ▪...
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AINTENANCE Continued from previous page ▪ Check and tighten the cord connection inside of the appliance control area. ▪ Inspect the control cooling fans (if applicable). ▪ Measure the site voltage. ▪ Inspect and adjust voltage monitor board if needed. ▪...
AINTENANCE How to Clean the Oven Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the oven before cleaning it. CAUTION: Burn hazard. Allow the oven, drip pans, and racks to cool before cleaning. CAUTION: Corrosive materials hazard.
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AINTENANCE Continued from previous page Weekly cleaning To clean the oven weekly, do the following. procedure Step Action the power switch to the OFF position and unplug the appliance. Wipe the exterior areas of the oven with a non-abrasive nylon scrub pad. Spray the exterior areas of the oven with stainless steel polish.
Door open Door is open Close the door, check door switch operation. ProG Programmer error Fatal error Call Alto-Shaam technical support. P111 Probe 1 open Open circuit detected on sensor wires. 1. Sensor connection circuit, upper 2. Sensor compartment 3.
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ROUBLESHOOTING E-bC Bootloader Bootloader chip error Requires power cycle to reset EEPROM RAM reset EFAn Check fans Insufficient internal cooling airflow. 1. Cooling fan filters dirty 2. Cooling fans not operating 3. Installation clearance requirements not UE01 USB error (USB not USB not present Insert USB, USB cable faulty present)
Procedure To continue operation of the oven, do the following. Step Action For TH-300 ovens, set the power switch to the ON position. 300-TH TH-TS-011359 The interface board (IB) software version displays. TH-TS-011061 The control board (CB) software version displays.
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ROUBLESHOOTING Continued from previous page Touch the power icon to clear the power failure (PF). TH-TS-011070 Touch The display will go blank. the power icon. TH-TS-011073 The display will power up and the icons display. TH-TS-011076 Result Resume operation of the oven. Si m p l e Con t r ol C oo k &...
ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
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No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.
ECLARATION OF ONFORMITY DECLARATION OF CONFORMITY Manufacturer: Alto-Shaam, Inc. W164 N9221 Water Street Menomonee Falls, WI 53202-0450 EQUIPMENT TYPE: Household and Similar Electric Appliances EQUIPMENT DESCRIPTION: Commercial Electric Convection Ovens MODEL NUMBER: VMC-H2, VMC-H3, VMC-H4, VMC-H2H, VMC-H3H, VMC-H4H, VMC-F3E, VMC-F4E with or without a V after the dash.