Connected Services Sos Faqs - If Equipped; Connected Services Remote Door Lock/Unlock Faqs; Connected Services Roadside Assistance Faqs; Connected Services Send & Go Faqs - If Equipped - Jeep GLADIATOR 2023 Owner's Manual

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C S SOS FAQ
ONNECTED ERVICES
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1. What happens if I accidentally push the SOS Call
button on the mirror or overhead console? You have
10 seconds after pushing the SOS Call button to
cancel the call. To cancel the call, either push the
SOS Call button again, or press the Cancel button on
the in-vehicle touchscreen.
2. What type of information is sent when I use the SOS
Call button from my vehicle? Certain vehicle
information, such as make and model, is transmitted
along with the last known GPS location.
3. When could I use the SOS Call button? You can use
the SOS Call button to make a call if you or someone
else needs emergency assistance.
C S R
ONNECTED ERVICES EMOTE
L /U FAQ
OCK NLOCK S
1. How long does it take to unlock or lock the door?
Depending on various conditions, it can take up to
three minutes or more for the request to get to your
vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will lock/unlock the door more
quickly, however its range is limited and your Vehicle
Branded App comes in handy for these and other
situations.
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3. Will my vehicle be safe if I lose my device? People
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sometimes lose their mobile devices, which is why
security measures have been engineered into the
Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN are
required for the activation of Remote services
through your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can't all mobile devices use the Vehicle Branded
App? The Vehicle Branded App is compatible with
most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle.
Other operating systems may be supported in
the future.
5. Why is the Vehicle Branded App running slow? The
Vehicle Branded App relies on a mobile network
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connection from your device to send commands to
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your vehicle which must have an operable LTE
(voice/data), 4G (data), or 5G (data) network
connection. If either your device or your vehicle is in
an area with below average coverage, it may take
longer to log in and send commands.
C S R
ONNECTED ERVICES OADSIDE
A FAQ
SSISTANCE S
1. What is the phone number for roadside assistance
call? The phone number is:
 US: 1-800-521-2779
 Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, does it
cover towing or other expenses incurred by using
roadside assistance? No, however your new vehicle
may include Roadside Assistance Call services.
C S S
ONNECTED ERVICES END
FAQ — I E
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1. How long does it take to send the route and
destination to my vehicle? Depending on various
conditions, it can take up to three minutes for the
request to get through to your vehicle.
2. Can I cancel a route I sent to my vehicle? Yes, once
you enter your vehicle, and start the engine, the
pop-up message stating that you have a new route
will appear. There is an exit button on the pop-up that
will cancel the route if selected.
3. Can I select a different route than the most recent
one I sent to my vehicle? Yes, once you enter the
vehicle, and start the engine, the pop-up message
offers a "Locations" option. Once "Locations" is
selected, you can choose from a list of recently sent
destinations.
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