Manage M Y Sirius Xm Guardian Account; Connected Services Faqs; Connected Services Sos Faqs; Connected Services Remote Door Lock/Unlock Faqs - Jeep CHEROKEE 2021 Owner's Manual

252 MULTIMEDIA
M M S XM G
ANAGE Y IRIUS
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM Guardian™
Care to remove your personal data.

CONNECTED SERVICES FAQS

For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button and then select SiriusXM
Guardian™ Call on your in-vehicle touchscreen
to contact SiriusXM Guardian™. Your call will be
directed to a SiriusXM Guardian™ agent or held
in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and click the Activate button on
the touchscreen to activate services.
™ C
UARDIAN ONNECTED
1. What happens if I accidentally push the
SOS Call button on the mirror? You have
10 seconds after pushing the SOS Call
button to cancel the call. To cancel the call,
either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use
the SOS Call button from my vehicle?
Certain vehicle information, such as make
and model, is transmitted along with the
last known GPS location.
3. When could I use the SOS Call button? You
can use the SOS Call button to make a call
if you or someone else needs emergency
assistance.
C
ONNECTED
L /U
OCK NLOCK
1. How long does it take to unlock or lock the
door? Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.
S SOS FAQ
ERVICES S
S R D
ERVICES EMOTE OOR
FAQ
S
2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device.
It is your responsibility to protect your
passwords and PINs.
4. Why can't all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.