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6. TROUBLESHOOTING
Type of fault
Control panel warning
lights totally off
(The oven does not work)
Cooking cycle set: the oven
does not work
Automatic humidifier
active: no humidity/steam
production in the cooking
chamber
Closed door: steam escapes
through the gasket
The oven does not cook
evenly
Lamp (LED) in the cooking
chamber does not work
The thermal safety device is
activated continuously
The thermal safety device is
activated continuously
7. POSSIBLE ALARMS
Identify the causes that inhibit the oven operation
Type of alarm
Temperature
probe not detected
E01
Impossible to start
cooking
Core probe not
detected
E02
Impossible to start
cooking
E03
Blackout
E04
USB error
Cause of the fault
- Non-compliant connection to the power
mains
- No mains voltage
- Safety thermal device triggered
- Door open or ajar
- Door microswich damaged
- Non-compliant water mains connection
- Closed stopcock
- Obstructed water inlet filter
- Damaged water inlet solenoid valve
- Non-compliant gasket assembly
- Damaged gasket
- Handle "nose" adjusted incorrectly
- One of the motors is down or operates at
low speed
- The motors do not reverse direction
- Resistor not powered or damaged
- Lamp (LED) damaged
- Damaged device
- Damaged device
- Control thermostat damaged
Cause of the alarm
Cooking chamber probe-
electronic board/
microprocessor
connection down
Damaged cooking chamber
probe
Core probe-electronic
board/microprocessor
connection
interrupted.
Damaged needle shaped
core probe.
Power outage for a period of
time during the cooking cycle
USB stick not
readable/damaged
USB socket-board connection
interrupted
Corrective action
- Check the connection to the mains
- Restore the power supply voltage
- Contact a skilled technician
- Close the door properly
- Contact a skilled technician
- Check the connection to the water
mains
- Check the cock
- Clean the filter
- Contact a skilled technician
- Check gasket assembly
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Replace the lamp (LED)
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
Effect
Impossible to start
cooking
It is not possible
to activate a cooking
cycle which
requires to set
the "core
temperature"
parameter
Oven
operation
deactivated.
When
power is restored, the
display
shows
the
screen of the cooking
program that is running
Operation cannot be
performed
Corrective action
Contact a skilled
technician
Contact a skilled
technician
Reactivate
the
cooking program
Replace the USB stick
Contact a qualified
technician
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