Residual Risks; Troubleshooting; Technical Support - eka MKF 464 S Translation Of Original Installation And Maintenance Manual

4.6 Residual risks

Do not use the door handle to move the appliance: this may deform the door frame.
The appliance is fitted with electrical parts: it must never be washed with a water or steam spray.
The appliance is electrically connected: disconnect the power supply before performing any type
of maintenance.
To avoid incorrect connections of the appliance, the relevant electrical/water connections are
marked on the appliance by suitable identification plates.
Only for wheeled models
After installing the oven, ensure the tray trolley can be handled with ease, on smooth floors and
with no hindrance to insertion and extraction operations: the trolley is mounted on wheels, any
collision may cause the hot cooking food and/or liquids to spill and may even cause it to tip over.

5. TROUBLESHOOTING

Type of fault
Control panel warning
lights totally off
(The oven does not work)
Cooking cycle set: the oven
does not work
Automatic humidifier
active: no humidity/steam
production in the cooking
chamber
Closed door: steam escapes
through the gasket
The oven does not cook
evenly
Lamp (LED) in the cooking
chamber does not work
The thermal safety device is
activated continuously

6. TECHNICAL SUPPORT

Before leaving the factory this appliance has been calibrated and tested by experienced and skilled
personnel in order to obtain the best operating results. Any repair or calibration must be carried out with
the utmost care and attention, using only original parts.
That is why it is always necessary to contact the Dealer who sold the appliance or our nearest Technical
Support Centre, specifying the kind of failure and what model you have. For servicing needs the user may
contact Tecnoeka on the numbers shown on the cover, or refer to the website www.tecnoeka.com.
11
(MKF 1664 BM – MKF 2011 BM)
Cause of the fault
- Non-compliant connection
power mains
- No mains voltage
- Safety thermal device triggered
- Door open or ajar
- Door sensor damaged
- Non-compliant water mains connection
- Closed stopcock
- Obstructed water inlet filter
- Damaged water inlet solenoid valve
- Non-compliant gasket assembly
- Damaged gasket
- Handle "nose" adjusted incorrectly
- One of the motors is down or operates
at low speed
- The motors do not reverse direction
- Resistor not powered or damaged
- Lamp (LED) damaged
- Damaged device
- Control thermostat damaged
Corrective action
to the
- Check the connection to the mains
- Restore the power supply voltage
- Restore the safety thermal device
- Close the door properly
- Contact a skilled technician
- Check the connection to the water
mains
- Check the cock
- Clean the filter
- Contact a skilled technician
- Check gasket assembly
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Contact a skilled technician
- Replace the lamp (LED)
- Contact a skilled technician
- Contact a skilled technician