Troubleshooting
Action
Step 1
Using a blank sheet of paper, make a two‑sided copy using the
ADF.
Do vertical dark lines or streaks appear on prints?
Step 2
Using a damp, soft, lint-free cloth, wipe the following areas:
•
ADF glass pad (A) and ADF glass (B)
•
ADF glass pad (A) and ADF glass (B) in door C
Do vertical dark lines or streaks appear on prints?
Yes
No
Go to step 2.
Go to step 3.
Go to step 3.
The problem is
solved.
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