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16
Troubleshooting
Symptom
A blurred black line is shown in the
Although blurring may occur in the
display.
display due to static electricity, it is
only a temporary phenomenon and
not a malfunction.
"6" blinks while the cooked food is
Was the Keep Warm function used continuously for more than 6 hours
kept warm.
after cooking?
After 6 hours has elapsed, "6" blinks on the display. (Do not keep warm for
more than 6 hours after cooking.)
"24" blinks on the display when the
Was the Keep Warm function used continuously for more than 24 hours?
[Hr • 时 ] key is pressed while the
After 24 hours has elapsed, "24" blinks on the display.
Keep Warm function is on.
"0:00" blinks on the display when the
Are the current time and preset timer
power plug is connected.
settings and elapsed Keep Warm
time lost when the power plug is
connected again?
Were the [Cancel • 取消 ] key and
[Timer • 预约 ] key pressed at the
same time?
The lid does not close or opens
Are there any grains of rice adhering
during cooking.
to the upper casing, inner lid gasket,
or around the hook catch?
The lid does not close.
Is the inner lid set in place?
Is the lid closed just after the cooked
rice is loosened?
Condensation collects in the upper
Condensation may collect in the upper casing immediately after rice is
casing.
cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
Is the inner lid dirty?
More condensation can be formed
on the dirty inner lid.
Is "Eco" selected?
When using the "Eco" menu, more condensation may be formed on the
inner lid.
If condensation becomes an issue, it is recommended to use the "Plain"
menu.
Nothing happens when a key is
Is the appliance plug properly
pressed.
connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
Is the Keep Warm lamp on?
The power plug sparks.
A tiny spark specific to the induction heating method may occur when the
power plug is connected or disconnected, however, it is not a malfunction.
There is a smell of plastic.
Such smells may occur when the rice cooker is first used, however,
they should go away over time. If this is an issue, clean the rice cooker
according to "Cleaning".
There are stripes or waves on the
Such stripes and waves are produced when the resin is being molded.
plastic parts.
They do not affect the performance of the rice cooker.
The clearance between the lid and
Pressure is applied during cooking and the lid is lifted. The clearance
rice cooker becomes larger during
between the lid and rice cooker may become larger, however, the
cooking.
performance of the rice cooker is not affected.
"
" appears on the display.
When the [Cancel • 取消 ] key is
pressed, the following appears on
the display.
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Check point
Action
If the blurring becomes bothersome,
wipe the display using a firmly wrung
out cloth. The static electricity is
removed and the blurring is reduced.
Normal cooking can be performed
even when the lithium battery has
run out. To replace the battery,
contact the place of purchase for a
repair service.
Set the right time.
Completely remove all remaining
rice.
Set the inner lid.
The inner lid of the pressure rice
cooker is highly air-tight. The lid may
be slightly hard to close but it is not
a malfunction. Close the lid slowly.
Thoroughly clean the inner lid using
a detergent.
Securely insert the plugs.
Press the [Cancel • 取消 ] key to turn
off the Keep Warm function and then
try the operation again.
The rice cooker is in the demo
mode.
Contact the place of purchase for a
repair service.
If these indications appear
Reference
page
11
Display
"E02" appears on the display and the
rice cooker beeps continuously.
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"E11" appears on the display.
11
A code starting with "E" other than "E02"
56
and "E11" appears on the display.
17,
Plastic parts
34 to
Plastic parts that are exposed to heat or steam may deteriorate over time. In this case, contact the place of
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purchase.
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12
17,22,
24,29
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Action
When the rice cooker is placed on a carpet, the air inlet and outlet
are blocked, the temperature goes up, and the rice cooker may not
respond even if a key is pressed.
When the rice cooker is placed in a high temperature place, the
temperature goes up and similar conditions may be found.
Perform the following procedure in such a case.
(1) Disconnect the power plug.
(2) Move the rice cooker to the place where there is nothing to block
the air inlet and outlet and the ambient temperature is not high.
(3) Connect the power plug to the outlet again and press a key.
Note: If the rice cooker still does not respond, there is a malfunction in
the rice cooker. Disconnect the power plug and contact the place
of purchase for a repair service.
There is a possibility of malfunction. Disconnect the power plug and
then contact the place of purchase for a repair service.
Reference
page
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