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13
Troubleshooting
Symptom
The present time, preset timer
Does "0:00" blink on the display
settings, and elapsed Keep Warm
when the power plug is connected
time are lost when the power plug is
again?
disconnected.
The lid does not close or opens
Are there any grains of rice adhering
during cooking.
to the upper casing, inner lid gasket,
or around the open/lock button?
Condensation collects in the upper
Condensation may collect in the upper casing immediately after rice is
casing.
cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
Is the inner lid dirty?
More condensation can be formed
on the dirty inner lid.
Is the "Eco" menu selected?
When using the "Eco" menu, more condensation may be formed on the
inner lid.
If condensation becomes an issue, it is recommended to use the "Plain/
White" menu.
Nothing happens when a key is
Is the power plug properly connected
pressed.
to an outlet?
Is the Keep Warm lamp on?
Sparks fly from the power plug.
Inserting/disconnecting the power plug may sometimes cause small electric
sparks. This is specific to the IH feature and therefore not a malfunction.
There is a smell of plastic.
Such smells may occur when the rice cooker is first used, but they should
go away over time as the rice cooker gets used. If this is an issue, clean
the rice cooker according to "Removing odors (When odors remain in the
rice cooker)".
There are stripes or waves on plastic
Such stripes and waves are produced when the resin is being molded. They
parts.
do not affect the performance of the rice cooker.
Bubbles can be seen coming from
It is due to boiling and therefore not a malfunction.
the steam vent of the steam cap
during cooking.
The lid cannot be closed.
Is the inner lid attached?
If these indications appear
Display
"Err" appears on the display and a long-
If the rice cooker is placed on the carpet or where the room
lasting or continuous beeping alarm
temperature is high, the air inlet and outlet can be blocked, causing
sounds.
the temperature inside to rise. In this case, the rice cooker may not
respond to any key operations. Resolve the problem according to the
following procedure.
(1) Disconnect the power plug.
(2) Relocate the rice cooker to where the air inlet and outlet are not
blocked and the room temperature is low.
(3) Insert the power plug into the outlet again and operate the keys.
If the rice cooker does not respond to key operations, it is a malfunction
of the rice cooker. Disconnect the power plug and contact the place of
purchase.
Plastic parts
Plastic parts that come into contact with heat or steam will deteriorate over time. In this case, contact the
place of purchase.
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36
Check point
Action
The lithium battery has run out.
Contact the place of purchase.
Completely remove all remaining
rice.
Thoroughly clean the inner lid using
a detergent.
Insert the power plug fully into an
outlet.
Press the [Cancel] key to turn off the
Keep Warm function, then try the
operation again.
Attach the inner lid.
Action
Adjusting the steaming time ("Express-Limited Cups" menu)
Reference
page
Complete the following procedure from steps (1) to (6) each
10
within 30 seconds with the power plug connected to the outlet.
If no operation is performed within 30 seconds, the current
14,
time is displayed again and the steaming time cannot be set.
26 to
Restart the procedure to set the steaming time again.
28
The setting cannot be changed during cooking (slow cook),
when the Keep Warm function is on, when the Timer function is set, when the Timer function is in use, during
18
reheating, or during additional heating.
Note: To cancel adjustment of the steaming time, press the [Cancel] key.
27
„ Adjusting the steaming time
When selecting the "Express-Limited Cups" menu and adjusting the steaming time, perform the following
procedure.
11
[ ]
(1) Press the
or
15,
select the "Plain/White"
23
menu.
21
-
(2) Hold down the [Timer] key for
approximately 3 seconds or
more.
31
-
Blinks
-
29
Reference
page
–
● Mode
adjustment
5: Steaming time adjustment
[ ]
(3) Press the [Start] key.
key to
(4) Press the [Hour] and [Min]
keys to adjust the time.
(5) Press the [Start] key.
(6) When the [Timer] key is held down for
approximately 3 seconds or more, the
setting is completed and the current
time is displayed again.
●
Value change
0: +0 min.
1: +1 min.
2: +2 min.
Blinks
Steaming time adjustment
0: +0 min. (default setting)
1: +1 min.
2: +2 min.
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