• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
• Make sure your product is on a flat surface and operating in the recommended environmental
conditions or multiple sheets of paper may be fed at the same time.
Parent topic:
Related concepts
Print Head Nozzle Check
Related references
Environmental Specifications
Paper or Media Type Settings - Printing Software
Related tasks
Selecting the Paper Settings for Each Source - Control Panel
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the product.
• Load paper in the correct direction and slide the edge guides against the edges of the paper.
You can use the preview option in your printer software to check your margins before you print.
Parent topic:
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Selecting the Paper Settings for Each Source - Control Panel
Loading Paper in the Paper Cassettes and Rear Paper Tray
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
Solving Page Layout and Content Problems
Solving Page Layout and Content Problems
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