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• Computer configuration
• Description of the problem
Then call:
• U.S. and Canada (English): (800) 241-5786, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday
• Canada (French): (905) 709-3839, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at
epson.com
(U.S. sales),
epson.ca
(Canadian sales),
or
latin.epson.com
(Latin American sales). You can also purchase supplies from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada.
Parent topic:
Solving Problems
Where to Get Help (Latin America)
If you need additional help with your Epson product, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at
latin.epson.com/support
for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
257
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