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Table of Contents
Related Manuals for Epson Workforce Pro WF-M5298 Series
Summary of Contents for Epson Workforce Pro WF-M5298 Series
- Page 1 User's Guide NPD5935-01 EN...
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Page 2: Table Of Contents
Introduction to the Manuals....5 Menu Options for Epson Open Platform Using the Manual to Search for Information..5 Information. - Page 3 Installing a PostScript Printer Driver... . 87 Using Epson iPrint..... . . 69 Installing a PostScript Printer Driver - Windows.
- Page 4 The Printout Problem Could Not be Cleared. . . 105 Contacting Epson Support....125 Other Printing Problems....105 Printing Is Too Slow.
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Page 5: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. - Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
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Page 7: Marks And Symbols
User's Guide About This Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. - Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
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Page 9: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock. -
Page 10: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏... -
Page 11: Advisories And Warnings For Using The Printer
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏... - Page 12 User's Guide Important Instructions Settings > General Settings > System Administration > Restore Default Settings > All Settings...
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Page 13: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions Control panel Operates the printer. You can change the angle of the control panel. Paper cassette (C1) Loads paper. Paper feed slot Load one sheet of paper at a time by hand. Edge guides Feeds the paper straight into the printer. - Page 14 User's Guide Printer Basics Paper cassette Loads paper. Printer cover (J) Open when removing jammed paper inside the printer. Print head Fires ink. Ink supply unit tray Sets an ink supply unit. Front cover (A) Open when replacing ink supply unit. Front cover lock Locks the front cover.
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Page 15: Control Panel
User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable. Service USB port USB port for future use. Do not remove the sticker. AC inlet Connects the power cord. Rear Cover (D) Open when removing jammed paper. Maintenance box cover (H) Open when replacing the maintenance box. -
Page 16: Basic Screen Configuration
User's Guide Printer Basics Basic Screen Configuration Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. Displays each mode. -
Page 17: Basic Operations
User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. -
Page 18: Entering Characters
User's Guide Printer Basics u d l r To enter the value, name, address, and so on, move the focus to the input field using the buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. -
Page 19: Viewing Animations
User's Guide Printer Basics Enters a space. Confirms the entered characters. Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen. -
Page 20: Preparing The Printer
Only use the paper cassette to print 2-sided print jobs manually. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. - Page 21 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or 2-Sided Envelopes) Printing Paper Cassette Paper Feed Slot Plain paper, Copy Up to the line indicated Auto, Letter, A4, Executive , B5, A5, SP1 paper Manual (210×270 mm) , 16K (195×270 mm) by the symbol...
- Page 22 User's Guide Preparing the Printer Only printing from computer is available. Use the paper cassette if the envelope is wrinkled when loading from the paper feed slot. When printing 2-sided print jobs automatically from the paper feed slot, the weight of the paper can be up to 160 g/m2. For automatic 2-sided printing, 148×210 to 215.9×297 mm size paper is available.
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Page 23: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. - Page 24 User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. Important: Do not load more than the maximum number of sheets specified for the paper.
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Page 25: Loading Paper In The Paper Feed Slot
User's Guide Preparing the Printer Related Information “Paper Handling Precautions” on page 22 & “Available Paper and Capacities” on page 20 & “List of Paper Type” on page 28 & “Loading Envelopes and Precautions” on page 26 & Loading Paper in the Paper Feed Slot 1. -
Page 26: Loading Envelopes And Precautions
User's Guide Preparing the Printer 3. Slide the edge guides to the edges of the paper. 4. Slide out the output tray when loading paper longer than A4 size. Related Information “Paper Handling Precautions” on page 22 & “Available Paper and Capacities” on page 20 &... -
Page 27: Loading Long Papers
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. -
Page 28: List Of Paper Type
List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Bright White Plain paper Plain paper Plain... - Page 29 User's Guide Preparing the Printer ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
- Page 30 User's Guide Preparing the Printer Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as Error Notice: Select On to display an error message when the selected paper size or type does not match the...
- Page 31 User's Guide Preparing the Printer Common Settings: ❏ Paper Size Select the default paper size for PCL or PostScript printing. ❏ Paper Type Select the default paper type for PCL or PostScript printing. ❏ Orientation Select the default orientation for PCL or PostScript printing. ❏...
- Page 32 User's Guide Preparing the Printer ❏ Symbol Set Select the default symbol set. If the font that you selected in the font source and the font number setting is not available in the new symbol set setting, the font source and the font number settings are automatically replaced with the default value, IBM-US.
- Page 33 User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
- Page 34 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
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Page 35: Menu Options For Print Counter
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) System Administration Select the menu on the control panel as described below. Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. -
Page 36: Menu Options For Language
User's Guide Preparing the Printer ❏ Ruled Line Alignment Select this feature to align vertical lines. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. -
Page 37: Menu Options For Authentication Device Status
Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. - Page 38 User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
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Page 39: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. - Page 40 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.
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Page 41: Printing On 2-Sides
“Available Paper and Capacities” on page 20 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. -
Page 42: Printing Several Pages On One Sheet
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 39 & “Main Tab” on page 56 &... -
Page 43: Printing And Stacking In Page Order (Reverse Order Printing)
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”... -
Page 44: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)
User's Guide Printing Related Information “Printing Basics” on page 39 & “More Options Tab” on page 56 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. - Page 45 User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
- Page 46 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
- Page 47 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
- Page 48 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
- Page 49 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
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Page 50: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print. -
Page 51: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 39 & “More Options Tab” on page 56 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies. -
Page 52: Printing Password-Protected Files
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. -
Page 53: Adjusting The Print Tone
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. -
Page 54: Printing To Emphasize Thin Lines
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”... -
Page 55: Printing Clear Bar Codes
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏... - Page 56 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
- Page 57 Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
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Page 58: Printing From The Postscript Printer Driver On Windows
Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website. -
Page 59: Menu Options For The Postscript Printer Driver
User's Guide Printing 7. Click Print. Related Information “Available Paper and Capacities” on page 20 & “Loading Paper in the Paper Cassette” on page 23 & “Loading Paper in the Paper Feed Slot” on page 25 & “List of Paper Type” on page 28 &... -
Page 60: Canceling Printing
User's Guide Printing Access Control Settings User Registration Allows you to enter a user name and password. User Name Enter a user name. Password Enter a password. Advanced Options Paper/Output Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. - Page 61 3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
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Page 62: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”... -
Page 63: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. -
Page 64: Printing A Reduced Or Enlarged Document
User's Guide Printing “Menu Options for Paper Handling” on page 65 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. -
Page 65: Menu Options For The Printer Driver
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets. -
Page 66: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. -
Page 67: Mac Os
User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. -
Page 68: Menu Options For The Postscript Printer Driver
User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. -
Page 69: Canceling Printing
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. - Page 70 User's Guide Printing Related Information “Printing Using a Network Service” on page 90 & Connecting from Smart Device by Wi-Fi Direct You need to connect the smart device to the printer to print from the smart device. Wi-Fi Direct allows you to connect the printer directly to devices without an access point. The printer acts as an access point.
- Page 71 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
- Page 72 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
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Page 73: Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network. -
Page 74: Canceling Ongoing Jobs
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. -
Page 75: Replacing An Ink Supply Unit And Other Consumables
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1. -
Page 76: Ink Supply Unit Codes
The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions. -
Page 77: Replacing An Ink Supply Unit
User's Guide Replacing an Ink Supply Unit and Other Consumables ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink supply unit removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print. -
Page 78: Maintenance Box Code
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part. -
Page 79: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on. -
Page 80: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 23 & Checking and Cleaning the Print Head - Windows 1. - Page 81 User's Guide Maintaining the Printer 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3.
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Page 82: Cleaning The Paper Path For Ink Smears
User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 23 & Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. -
Page 83: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device. -
Page 84: Running Web Config On Windows
User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 69 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. -
Page 85: Software Update Tools (Epson Software Updater)
Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >... - Page 86 Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 85...
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Page 87: Installing A Postscript Printer Driver
Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/... -
Page 88: Installing The Epson Universal Printer Driver (For Windows Only)
Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver. -
Page 89: Uninstalling Applications - Mac Os
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer... -
Page 90: Printing Using A Network Service
If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon. -
Page 91: Solving Problems
USB port settings for the printer are correct. Recovery Mode Contact your printer administrator. Related Information “Contacting Epson Support” on page 125 & “Software Update Tools (EPSON Software Updater)” on page 85 & “Installing the Latest Applications” on page 85 &... -
Page 92: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”... -
Page 93: Paper Does Not Feed Correctly
User's Guide Solving Problems Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏... -
Page 94: Several Sheets Of Paper Are Fed At A Time
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. Power and Control Panel Problems Power Does Not Turn On ❏... -
Page 95: Checking The Connection (Network)
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details. - Page 96 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
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Page 97: Checking The Printer Status From The Computer (Windows)
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”... -
Page 98: Checking The Printer Status From The Computer (Mac Os)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device. -
Page 99: Printout Problems
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. Note: You may need to align the print head if your environment or paper type changes after aligning it. 1. -
Page 100: Printout Is Scuffed Or Color Is Missing
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information “Loading Paper in the Paper Cassette” on page 23 &... -
Page 101: Colored Banding Appears At Intervals Of Approximately 3.3 Cm
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏... -
Page 102: Print Quality Is Poor
Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline. -
Page 103: Paper Is Smeared Or Scuffed
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏... -
Page 104: Printed Photos Are Sticky
User's Guide Solving Problems Related Information “Printer Settings” on page 29 & Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path. Related Information “Cleaning the Paper Path for Ink Smears”... -
Page 105: Mosaic-Like Patterns In The Prints
User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Unintentionally Printing on 2-Sides Clear any 2-sided printing settings in the printer driver. -
Page 106: Printing Slows Down Dramatically During Continuous Printing
User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Control Panel Select on the home screen, and then disable Quiet Mode. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏... -
Page 107: Printer Does Not Print While Using Postscript Printer Driver
User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties. -
Page 108: Forgot Your Password
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 125 &... -
Page 109: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 1600 Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 180 g/m2 (25 to 48 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected depending on the paper property or quality. -
Page 110: Interface Specifications
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print... -
Page 111: Ethernet Specifications
User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency 20 dBm (EIRP) Power Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise (AES) IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Wi-Fi Direct supports WPA2-PSK (AES) only. -
Page 112: Supported Third Party Services
Sleep mode: Approx. 1.2 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption... -
Page 113: Environmental Specifications
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F). -
Page 114: Font Information
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico... -
Page 115: Available Fonts For Pcl (Urw)
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic... -
Page 116: List Of Symbol Sets
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold... - Page 117 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
- Page 118 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
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Page 119: German Blue Angel
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products. -
Page 120: The Position, Size, Or Margins Of The Printout Restrictions On Copying
User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏... - Page 121 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing.
- Page 122 User's Guide Appendix 7. Close the printer cover. 8. Prepare to pack the printer as shown below. 9. Remove the output tray from the printer. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
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Page 123: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) -
Page 124: Where To Get Help
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. -
Page 125: Contacting Epson Support
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.