Page 1 WF-M5399 User's Guide...
Page 3: Table Of Contents
Checking for Software Updates......................39 Using Power Saving Settings ......................39 Changing the Sleep Timer Settings ....................40 Changing the Power Off Timer Settings ..................40 Epson Connect Solutions for Smartphones, Tablets, and More ............40 Setting Up Epson Connect Services....................41...
Page 4 Using the Epson Smart Panel Mobile App..................42 Using AirPrint ............................ 43 Setting Up Printing on a Chromebook ....................44 Android Printing Using the Epson Print Enabler ................44 Using the Mopria Print Service ......................45 Voice-activated Printing ........................45 Wi-Fi or Wired Networking........................
Page 5 Selecting the Universal Print Settings.................... 89 Universal Print Settings Options ....................89 Printing from a Computer ......................... 91 Printing with the Standard Epson Printer Software - Windows ............91 Selecting Basic Print Settings - Windows ..................92 Paper Source Options - Windows ..................... 94 Print Quality Options - Windows ....................
Page 6 Changing the Language of the Printer Software Screens ............113 Changing Automatic Update Options ..................114 Printing with the Built-in Epson Driver - Windows 10 S..............115 Selecting Print Settings - Windows 10 S..................115 Printing with the Epson Standard Printer Software - Mac ..............119 Selecting Basic Print Settings - Mac ...................
Page 7 Checking Ink and Maintenance Box Status - Windows ..............148 Checking Ink and Maintenance Box Status - Mac ................150 Purchase Epson Ink Packs and Maintenance Boxes ................152 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers ............. 152 Removing and Installing Ink Packs......................
Page 8 Managing the Network Connection....................183 Network Settings........................184 Setting Control Panel Options ..................... 188 Configuring an Email Server......................188 Email Server Settings ......................189 Sending Email Notifications......................189 Adjusting Power Saving Settings....................190 Importing and Exporting Product Settings ................... 191 Exporting Settings Using Web Config ..................
Page 9 Importing a CA Certificate ....................... 222 Deleting a CA Certificate......................223 Setting Up Universal Print (Microsoft) ....................223 Using Epson Device Admin Configuration Software................. 223 Solving Problems ............................ 224 Viewing the Help Screen ........................224 Checking for Software Updates......................224 Product Status Messages ........................
Page 10 Product Cannot Connect to a Wireless Router or Access Point ..........231 Network Software Cannot Find Product on a Network..............233 Product Does Not Appear in Mac Printer Window ............... 234 Cannot Print Over a Network....................... 234 Solving Network Security Problems ....................236 Cannot Create the Secure IPP Printing Port................
Page 11 Binding Arbitration and Class Waiver ....................274 Trademarks ............................278 Copyright Notice..........................278 libTIFF Software Acknowledgment....................279 A Note Concerning Responsible Use of Copyrighted Materials........... 279 Default Delay Times for Power Management for Epson Products ..........280 Copyright Attribution ........................280...
Page 13: Wf-M5399 User's Guide
WF-M5399 User's Guide Welcome to the WF-M5399 User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country.
Page 14: Product Basics
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Page 15: Installing The Optional Paper Cassette Units
Option or part Part number Replacement maintenance box C12C938211 Optional input tray C12C937901 Paper Feed Roller for Cassette A (C1) C12C938261 Paper Feed Roller for Cassette B (C2-C4) C12C938281 Low Optional Cabinet C12CFM7066 Medium Optional Cabinet C12CFM7067 Tall Optional Cabinet C12CFM7068 Latin America Option or part...
Page 16 3. Make sure you have all the items shown here. You will also need a screwdriver to attach the paper cassette unit, and two people to lift the printer. 4. Remove the protective piece from the back of the printer. Note: Do not throw the piece away;...
Page 17 6. If you are installing more than one optional paper cassette unit, stack them on top of each other and secure them with the included screws.
Page 18 7. Repeat this step for all paper cassette units.
Page 19 8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit using the included screws. Caution: Because the product is heavy, two or more people should lift and carry it using the hand positions shown:...
Page 20 9. Secure the printer and paper cassette units at the back and right side using the included screws as shown. 10. Re-insert the protective piece you removed earlier into the back of the lowest paper cassette unit.
Page 21: Enabling The Optional Paper Cassettes - Windows
11. Place the correct sticker on each cassette unit to indicate the cassette number. 12. Connect the power cord and other connection cables, then plug in the product. 13. Turn on the product. 14. Press the Paper Setting button and make sure the installed cassette units are displayed on the screen.
Page 22 Note: Log on to your computer as an administrator. 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name, then select Printer properties. •...
Page 23: Enabling The Optional Paper Cassettes - Postscript Printer Software - Windows
3. Make sure Acquire from Printer is selected and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 24: Enabling The Optional Paper Cassettes - Mac
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
Page 25: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4.
Page 26: Product Parts Locations
3. Select Driver or Options. You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Product Parts Locations See these sections to identify the parts on your product.
Page 27: Product Parts - Front
Product Parts - Front Control panel Paper cassette (C1) Paper cassette (C2) (optional) Paper cassette (C3) (optional)
Page 28 Paper cassette (C4) (optional) Paper tray cover Edge guides Paper support Paper tray (B) Output tray Edge guides Paper cassette...
Page 29: Product Parts - Inside
Parent topic: Product Parts Locations Product Parts - Inside Printer cover (J) Print head Ink tray Ink cover (A)
Page 30: Product Parts - Back
Ink cover lock Parent topic: Product Parts Locations Product Parts - Back LAN port USB port Service port (for future use; do not remove sticker) AC inlet Rear cover (D) Rear cover (E) Maintenance box cover (H) Parent topic: Product Parts Locations...
Page 31: Using The Control Panel
Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing LCD Screen Language Selecting the Date and Time Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Parent topic: Product Basics Control Panel Buttons and Lights...
Page 32: The Lcd Screen
The LCD Screen Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations Status Icon Information Parent topic: Using the Control Panel The LCD Screen Indicates when a firmware update is available Displays ink and maintenance box status Indicates network status and accesses network settings Indicates whether Quiet Mode is enabled Displays usage instructions and troubleshooting solutions...
Page 33: Navigating The Lcd Screen
Parent topic: Control Panel Buttons and Lights Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. To navigate the menus, press the arrow buttons to change the highlighted selection and press the OK button to confirm your selection.
Page 34: Entering Characters On The Lcd Screen
Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count Moves the cursor left or right Switches between uppercase and lowercase Switches between characters, numbers, and symbols Displays a list of common domain names to choose from Enters a space...
Page 35: Viewing Animations
Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
Page 36 Icons Description Indicates a firmware update is available Ink and maintenance box status; select the icon to view the ink and maintenance box levels Displays the network connection status; select the icon to set up or change your network connection •...
Page 37: Changing Lcd Screen Language
Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Language. 3. Select a language. Parent topic: Using the Control Panel Selecting the Date and Time You can select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Page 38: Adjusting The Screen Brightness
Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Press the left or right arrow button to decrease or increase the brightness. 4.
Page 39: Checking For Software Updates
Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 40: Changing The Sleep Timer Settings
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 41: Setting Up Epson Connect Services
Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Page 42: Using Epson Remote Print
Setting Up Epson Connect Services Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Page 43: Using Airprint
Then open Epson Smart Panel and select your Epson product, if necessary. • If your Epson product is not connected to a wireless network, connect your mobile device to the network you want to use, then open Epson Smart Panel and follow the instructions to set up your Epson product.
Page 44: Setting Up Printing On A Chromebook
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 45: Using The Mopria Print Service
Click here for more information. 1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel.
Page 46 Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature. Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks...
Page 47: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 48: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 49: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 50: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...
Page 51: Connecting To A Mobile Device
5. Do one of the following: • If you are using Epson Smart Panel, open the Epson Smart Panel app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen and press the OK button.
Page 52: Modifying The Wi-Fi Direct Network Name Or Password
Parent topic: Wi-Fi Direct Mode Setup Related tasks Using the Epson Smart Panel Mobile App Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.
Page 53: Wi-Fi Protected Setup (Wps)
Note: Your password must be at least 8 and no more than 22 characters long. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the network name or password. 7.
Page 54: Using Wps To Connect To A Network
Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the home button, if necessary. 2. Select the icon and press the OK button.
Page 55: Network Connection Report Codes And Messages
1. Press the home button, if necessary. 2. Use the arrow and OK buttons to select Settings > General Settings > Network Settings > Connection Check. 3. Select Print Check Report. Note: Select OK to return to the Network Settings menu without printing a report. 4.
Page 56 Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and your product. connected and network devices such as a hub, router, or access point are turned on.
Page 57 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 58 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 59 Error code and message Solution If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Incorrect IP address is assigned to the Manual, the IP address may be out of range or on a printer.
Page 60 Error code and message Solution E-11 If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the Setup is incomplete. Confirm default network connection report is correct. Also turn on the gateway setup. Connection using the device that is set as the default gateway.
Page 61 Error code and message Solution E-13 Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your Confirm the following: router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network settings to differ from the manually set up devices.
Page 62: Changing Or Updating Network Connections
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 63: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 64 2. Use the arrow and OK buttons to select the icon. 3. Select Router > Change Settings > Others > Disable Wi-Fi > Start Setup. A message appears after Wi-Fi is disabled. Parent topic: Changing or Updating Network Connections...
Page 65: Enabling Pcl Or Postscript Printing
Enabling PCL or PostScript Printing Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), latin.epson.com/support...
Page 66 3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this:...
Page 67: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 68: Selecting Pdl (Page Description Language) Settings
(Latin America) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password.
Page 69 Option Available Description settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality...
Page 70 Option Available Description settings Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set...
Page 71: Selecting Printer Language And Interface Settings
Option Available Description settings Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.
Page 72: Printing A Pcl Or Ps3 (Postscript) Status Sheet
Option Available Description settings USB I/F Timeout Setting 0 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Printing Language Option Available Description...
Page 73: Loading Paper
Loading Paper in the Paper Cassettes and Rear Paper Tray Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Paper Cassettes and Rear Paper Tray You can load paper up to Legal (8.5 ×...
Page 74 • Load sheets of paper with their glossy or printable side visible. • Load up to 10 envelopes, short edge first with the flap facing down and to the left • Load long paper by allowing the paper to roll over as shown. Select the user-defined setting as the paper size setting.
Page 75 Caution: Do not load the following papers; they may cause paper jams, smears on the printout, or damage to the printer. • Papers that are wavy or damp • Papers that have not dried after printing on one side • Papers that are wadded or curled •...
Page 76: Paper Loading Capacity
8.5 × 14 inches [100 × 148 mm to 216 × 356 mm]) 216 × 356 mm]) Epson Bright White Pro Paper 200 sheets (cassette 1) or 400 sheets (cassettes 2 to 4): Letter (8.5 × 11 inches [216 × 279 mm])
Page 77 250 sheets (cassette 1) or 500 sheets (cassettes 2 to 4): Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Multipurpose Plus Paper Epson High Quality Ink Jet 80 sheets Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Presentation Paper A4 (8.3 ×...
Page 78 Paper type Paper cassette loading capacity Card Stock 1 (25 to 42 lb [91 90 sheets (cassette 1) 250 sheets (cassettes 2 to 4): to 160 g/m A6 (4.1 × 5.8 inches A6 (4.1 × 5.8 inches [105 × 148 mm]) [105 ×...
Page 79 [64 × 125 mm to 216 × 6000 mm]) Epson Bright White Pro Paper 50 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper 70 sheets Epson Presentation Paper Matte Epson Ultra Premium Photo Paper 20 sheets...
Page 80 Paper type Rear paper tray loading capacity Card Stock 1 (25 to 42 lb [91 to 160 30 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) Card Stock 2 (43 to 68 lb [161 to 256 A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 ×...
Page 81: Double-Sided Printing Capacity
8.5 × 11.7 inches [148 × 210 mm to 8.5 × 11.7 inches [148 × 210 mm to 216 × 297 mm]) 216 × 297 mm]) Epson Bright White Pro 200 sheets (cassette 1) 400 sheets (cassettes 2 to 4) Paper...
Page 82 Paper type Auto duplex (paper cassettes) Card Stock 1 (25 to 42 lb [91 90 sheets (cassette 1): 250 sheets (cassettes 2 to 4): to 160 g/m A5 (5.8 × 8.2 inches A5 (5.8 × 8.2 inches [148 × 210 mm]) [148 ×...
Page 83: Compatible Epson Papers
(U.S. sales), epson.ca (Canadian sales), or latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country.
Page 84 [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson High Quality Ink Jet Paper Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 ×...
Page 85: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 86: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte...
Page 87: Selecting Default Paper Settings - Administrator
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 88: Selecting The Default Printer Settings
Parent topic: Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
Page 89: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Available paper Select On for a paper source to allow the printer to Settings sources automatically print on paper from that source if it matches your paper settings Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice...
Page 90 Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided. Left Offset in Back Check Paper Select On to check the paper width before printing.
Page 91: Printing From A Computer
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 92: Selecting Basic Print Settings - Windows
Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1.
Page 93 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 94: Paper Source Options - Windows
Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Printing Your Document - Windows...
Page 95: Print Quality Options - Windows
Paper Cassette 4 Selects the paper in cassette 4 as the paper source. Paper Tray Selects the paper in the rear feed as the paper source. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.
Page 96 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
Page 97 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Capacity...
Page 98: Double-Sided Printing Options - Windows
Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 99: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 100: Image Options And Additional Settings - Windows
5. Select any of the Additional Settings options to customize your print. Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 101: Header/Footer Settings - Windows
Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility. Edge Smoothing Smooths jagged edges in low-resolution images such as screen captures or images from the Web. Emphasize Light Text and Lines Adjusts the weight of light text and printed lines to increase visibility. Additional Settings Options Rotate 180º...
Page 102 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number...
Page 103: Selecting A Printing Preset - Windows
• Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
Page 104 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
Page 105: Selecting Extended Settings - Windows
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 106: Extended Settings - Windows
Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 107: Printing Your Document - Windows
Barcode mode Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper, preprinted paper, envelopes, and thick paper. Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Print a document with both single-sided and double-sided pages Prints an entire document that contains both single- and double-sided pages.
Page 108: Locking Printer Settings - Windows
2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: •...
Page 109: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings.
Page 110 Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...
Page 111: Entering A User Id And Password For Printing
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1.
Page 112: Selecting Default Print Settings - Windows
6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 113: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
Page 114: Changing Automatic Update Options
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
Page 115: Printing With The Built-In Epson Driver - Windows 10 S
You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
Page 116 You see a window like this: 3. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 4. Click the Advanced button.
Page 117 You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 8.
Page 118 9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting.
Page 119: Printing With The Epson Standard Printer Software - Mac
13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 120: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
Page 121 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 122 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 123: Paper Source Options - Mac
Preset. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 124: Selecting Page Setup Settings - Mac
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 125: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Page 126 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Double-sided Printing Capacity...
Page 127: Selecting Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes...
Page 128: Printing Your Document - Mac
Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality.
Page 129: Checking Print Status - Mac
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 130: Printing From A Smartphone Or Tablet
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
Page 131: Synchronizing Printer Settings - Pcl Driver - Windows
Synchronizing Printer Settings - PCL Driver - Windows You may need to synchronize the printer driver with the product if the printer driver does not detect the correct information or settings from the product. 1. Do one of the following: •...
Page 132: Selecting Basic Print Settings - Pcl Driver - Windows
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL Driver - Windows Select the basic settings for the document or photo you want to print.
Page 133 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select the PCL option of your product as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 134: Selecting Default Print Settings - Pcl Driver - Windows
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7.
Page 135: Locking Printer Settings - Pcl Driver - Windows
You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 136 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product, select the PCL option, and select Printer properties. • Windows 10: Click and select (Settings) >...
Page 137: Pcl Driver Locked Setting Options
4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. PCL Driver Locked Setting Options Parent topic: Printing with the PCL Printer Software - Windows PCL Driver Locked Setting Options...
Page 138: Printing With The Postscript (Ps3) Printer Software - Windows
Parent topic: Locking Printer Settings - PCL Driver - Windows Printing with the PostScript (PS3) Printer Software - Windows You can print with the PostScript (PS3) printer software using any Windows printing program, as described in these sections. Selecting Basic Print Settings - PostScript Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows Parent topic: Printing from a Computer...
Page 139 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Click the Layout tab. You see this window: 7. Select the orientation of your document. 8.
Page 140: Selecting Default Print Settings - Postscript Printer Software - Windows
Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 141: Selecting Basic Print Settings - Postscript Printer Software - Mac
Parent topic: Printing from a Computer Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: •...
Page 142 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 143 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings: 9. Select All Pages From or First Page From and select the paper source you want to print from.
Page 144 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Page 145: Cancelling Printing Using A Product Button
• Select Color Matching to fine-tune the colors in your printout. For monochrome printers, this adjusts the tone and brightness of your printout. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button.
Page 146: Replacing The Ink Supply Unit (Ink Pack), Maintenance Box, And Cassette Rollers
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 147: Ink Pack Safety Instructions
Ink Pack Safety Instructions • Keep ink packs and maintenance boxes out of the reach of children and do not drink the ink. • Be careful when you handle used ink packs; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water.
Page 148: Check Ink And Maintenance Box Status
Note: When using the PCL or PostScript (PS3) printer software with the product, you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 149 2. Replace or reinstall the maintenance box or ink pack as indicated on the screen. Note: If the ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 150: Checking Ink And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
Page 151 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 152: Purchase Epson Ink Packs And Maintenance Boxes
Epson sales office. Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 153 Latin America Ink color Part number Standard-capacity High-capacity Black T12B120-AL T12C120-AL Maintenance box part number: C9382 Parent topic: Purchase Epson Ink Packs and Maintenance Boxes...
Page 154: Removing And Installing Ink Packs
Caution: Make sure you follow all safety precautions when handling ink packs. See the link below for more information. 1. Select How To and press the OK button. 2. Follow the on-screen instructions to replace the expended ink pack. Related concepts Purchase Epson Ink Packs and Maintenance Boxes Related references Ink Pack Safety Instructions...
Page 155: Replacing The Maintenance Box
• Do not store the maintenance box in high or freezing temperatures. • Do not replace the maintenance box during printing; otherwise, ink may leak. • Keep the maintenance box out of direct sunlight. Related concepts Purchase Epson Ink Packs and Maintenance Boxes...
Page 156: Replacing The Paper Feed Rollers
Replacing the Paper Feed Rollers When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD screen. (These are also referred to as "pickup rollers".) There are different paper feed rollers for the internal paper cassette (Paper Cassette 1) and the optional paper cassettes available for the printer.
Page 157: Resetting The Roller Counter On The Lcd Screen
Resetting the Roller Counter on the LCD Screen You must reset the roller counter after replacing the cassette rollers to clear the roller replacement message and to keep track of roller usage correctly. 1. Press the home button, if necessary. 2.
Page 158: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 159: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1.
Page 160: Checking The Nozzles Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support.
Page 161 You see a window like this: 5. Click Print.
Page 162 If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 163: Print Head Cleaning
Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low. You must replace the ink pack first.
Page 164: Cleaning The Print Head Using A Computer Utility
• If there are gaps or the pattern is faint, select X and press the OK button. If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 165 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
Page 166: Print Head Alignment
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 167: Aligning The Print Head Using The Product Control Panel
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Adjusting the Print Quality Using the Product Control Panel Parent topic: Print Head Maintenance Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
Page 168 7. Check the printed pattern. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O and press the OK button. • If there are gaps or the pattern is faint, select X and press the OK button. 9.
Page 169: Cleaning The Paper Guide
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this size: Letter (8.5 ×...
Page 170 4. Open the printer cover. 5. Using the flashlight, check the translucent film shown here for ink smears.
Page 171: Checking The Number Of Sheets On The Lcd Screen
Translucent film Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film.
Page 172 5. Select Print Sheet and follow the on-screen instructions to print a detailed sheet of the printer's usage history. Parent topic: Adjusting Print Quality...
Page 173: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
Page 174: Transporting Your Product
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: •...
Page 175 6. Make sure the print head is in the home position on the right. 7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product.
Page 176 9. Unlock and open the front cover. 10. If you have the protective material that shipped with your product, use it to secure the ink pack trays. 11. When you are finished, close and lock the front cover.
Page 177 12. Uninstall any optional paper cassettes, if necessary. Note: Uninstall the cassettes by performing the installation steps in reverse.
Page 178 13. Prepare the printer for packing as shown below. 14. Remove the output tray. 15. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Page 179 Related concepts Print Head Cleaning Related tasks Installing the Optional Paper Cassette Units Aligning the Print Head Using the Product Control Panel...
Page 180: Administering Your Product
You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
Page 181: Changing The Administrator Password In Web Config
You can set an administrator password using your product's control panel, Web Config, or EpsonNet Config. You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support. 1. Access Web Config and select the Product Security tab.
Page 182: Configuring Product Settings
4. Do one of the following: • If you have set an administrator password before, enter the current password, then enter and confirm the new password in the fields provided. • If you have not set an administrator password before, enter a new password and confirm it in the fields provided.
Page 183: Checking Status Information
Checking Status Information You can check information about the printer using the Web Config interface. Note: Depending on the features of your product, not all of the options below may be available. Some options are not available unless you are logged in to the Web Config interface. 1.
Page 184: Network Settings
• Wired LAN: Displays the current settings for the wired connection. Change the settings as necessary and then select Next to view the changes. Confirm the information and select OK to apply the changes. • Wi-Fi Direct: Displays the current settings for the Wi-Fi Direct network. Adjust the settings as necessary and select Next to view the changes.
Page 185 Setting Description Default Gateway Displays the default gateway address. If you are manually setting the default gateway, enter it in the format xxx.xxx.xxx.xxx (where xxx is a number between 0 and 255). DNS Server Setting Selects the DNS server setting. If the Obtain IP Address setting is set to Manual, this setting is also set to Manual.
Page 186 Setting Description Proxy Server User Name Specifies the user name for the proxy server (0-255 ASCII characters [0x20-0x7E]) Proxy Server Password Specifies the password for the proxy server (0-255 ASCII characters [0x20-0x7E]) IPv6 Setting Enables the use of IPv6 addressing IPv6 Privacy Extension Enables the use of private IPv6 addresses IPv6 DHCP Server Setting...
Page 187 Setting Description IPv6 Primary DNS Server Specifies the address for the IPv6 primary DNS server. The address must conform to the following format: • xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx • xxxx is a hexadecimal number from 1 to 4 digits •...
Page 188: Setting Control Panel Options
Setting Description Frequency Range Selects the frequency range used by the Wi-Fi Direct network. IP Address Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields. Parent topic: Managing the Network Connection Setting Control Panel Options You can configure the behavior of the product control panel using the Web Config interface or the menus on the control panel.
Page 189: Email Server Settings
Related tasks Configuring SSL/TLS Settings Importing a CA Certificate Accessing the Web Config Utility Email Server Settings You can configure these email server settings in Web Config. Setting Options/Description Authentication Method Select the authentication method that matches your email server Authenticated Account Enter the authenticated account name from 1 to 255 characters long in ASCII...
Page 190: Adjusting Power Saving Settings
1. Enter the IP address of the product in a web browser and log into Web Config as an administrator. 2. Select the Device Management tab, then select Email Notification. 3. Set the contents of the email subject line by selecting items from the drop-down menus. Note: You cannot select the same item in both menus.
Page 191: Importing And Exporting Product Settings
Related tasks Accessing the Web Config Utility Importing and Exporting Product Settings Follow the instructions in these sections to import and export your product's settings using the Web Config software. Exporting Settings Using Web Config Importing Settings Using Web Config Parent topic: Configuring Product Settings Related tasks...
Page 192: Updating Firmware Using Web Config
3. Select Import. 4. Click Browse and select the exported settings file. 5. If necessary, enter the decryption password. 6. Click Next. 7. Select the settings to import and click Next. 8. Click OK. The selected settings are imported to the product. Parent topic: Importing and Exporting Product Settings Updating Firmware Using Web Config...
Page 193: Clearing The Internal Memory
4. Enter the time server address in Time Server Address. You can use the IPv4, IPv6, or FQDN format for the address. You are limited to 252 characters. 5. Enter an update interval (up to 10080 minutes) in Update Interval (min). 6.
Page 194: Powering Off Or Rebooting The Product Remotely
Powering Off or Rebooting the Product Remotely You can power off or reboot the product using the Web Config interface. 1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Power setting. 3.
Page 195: Connecting An Authentication Device
Enabling Program Verification on Start Up Parent topic: Administering Your Product Connecting an Authentication Device You can connect an authentication device such as an IC card reader using a USB cable, and check the functionality of the reader using the Web Config interface. 1.
Page 196: Restricting Features Available For Users
3. Access Web Config and log in using the administrator name and password. 4. Select Device Management > Card Reader. 5. Set the card reader parameters as necessary. 6. Select Check to verify the connection status of the authentication device. Note: To confirm that the authentication device can recognize an authentication card, hold the card over the reader while you select Check.
Page 197: Disabling The External Interface
• The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK.
Page 198: Setting Up Password Encryption
Note: Depending on your product features, not all of the options listed below may be available. 1. Access Web Config and select Product Security > External Interface. 2. Select Memory Device and do one of the following: • Select Disable to prevent access to a USB device or memory card. •...
Page 199: Restricting Pdl File Operations
Parent topic: Configuring Security Settings Restricting PDL File Operations You can protect files from unauthorized PDL operations using the Web Config interface. 1. Log in to the Web Config interface as an administrator. 2. Select the Product Security tab, then select the File Operations from PDL setting. 3.
Page 200: Protocol Settings
3. Configure any other available protocol settings. 4. Click Next. 5. Click OK. 6. Select and configure services and protocol settings as necessary. After the protocols restart, the changes are applied. Protocol Settings Parent topic: Using Your Product on a Secure Network Protocol Settings Protocols Name...
Page 201 Bonjour Settings Setting Options/Description Use Bonjour Search for or use devices through Bonjour Bonjour Name Displays the Bonjour name Bonjour Service Name Displays the Bonjour service name Location Displays the Bonjour location name Top Priority Protocol Selects the protocol that is the top priority for Bonjour printing Wide-Area Bonjour Enables the Wide-Area Bonjour protocol;...
Page 202 LLTD Settings Setting Options/Description Enable LLTD Enable LLTD to display the product in the Windows network Device Name Displays the LLTD device name LLMNR Settings Setting Options/Description Enable LLMNR Enable LLMNR to use name resolution without NetBIOS, even if you cannot use DNS LPR Settings Setting Options/Description...
Page 203 Setting Options/Description Printing Timeout (sec) Enter the timeout value for RAW port (custom port) printing between 0 and 3,600 seconds IPP Settings Setting Options/Description Enable IPP Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow Non-secure Communication Allow the printer to communicate without any security measures (IPP)
Page 204: Configuring Ssl/Tls Communication
Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters Allow access from Epson tools Allow information to be written from Epson tools such as Epson Device Admin SNMPv3 Settings Setting Options/Description...
Page 205: Configuring A Server Certificate For The Product
5. If necessary, enable a TLS version. 6. Click Next. You see a confirmation message. 7. Click OK. Parent topic: Configuring SSL/TLS Communication Related tasks Configuring a Server Certificate for the Product Configuring a Server Certificate for the Product You can configure a server certificate for your product. 1.
Page 206: About Ipsec/Ip Filtering
About IPsec/IP Filtering You can filter traffic to the product over the network based on IP address, service, and port by configuring a default policy that applies to every user or group connecting to the product. For control of individual users or user groups, you can configure group policies. Note: IPsec is supported only by computers running Windows Vista or later, or Windows Server 2008 or later.
Page 207: Ipsec/Ip Filtering Policy Settings
8. If you want to configure additional group policies, click the next tab number and repeat the configuration steps as necessary. Parent topic: Configuring IPsec/IP Filtering IPsec/IP Filtering Policy Settings Default Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through...
Page 208 Setting Options/Description Security Protocol If you selected IPsec as the Access Control option, select one of these security protocols: ESP: to ensure the integrity of authentication and data, and encrypt data AH: to ensure the integrity of authentication and data; if data encryption is prohibited, you can use IPsec Algorithm Settings Select the encryption algorithm settings for the security...
Page 209 Setting Options/Description Transport Protocol If you selected Port Number as the Method of Choosing Port option, select one of these encapsulation modes: Any Protocol ICMPv4 See the Group Policy Guidelines table for more information. Local Port If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control receiving packets (up to 10 ports), separated by commas, for...
Page 210 Setting Options/Description Encapsulation If you selected IPsec as the Access Control option, select one of these encapsulation modes: Transport Mode: if you are using the product on the same LAN; IP packets of layer 4 or later are encrypted Tunnel Mode: if you are using the product on an Internet- capable network, such as IPsec-VPN;...
Page 211 Group Policy Guidelines Service name Protocol type Local/Remote port Controls these operations number — — All services ENPC 3289/Any port Searching for a product from applications such as printer or scanner drivers, or EpsonNet Config SNMP 161/Any port Acquiring and configuring MIB from applications such as printer or scanner drivers, or EpsonNet Config 515/Any port...
Page 212: Ipsec/Ip Filtering Configuration Examples
HTTP or HTTPS server HTTPS (Local) 443/Any port HTTP (Remote) Any port/80 Communicating with Epson Connect, firmware update, and root certificate HTTPS (Remote) Any port/443 update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network folder, or receive fax data from PC-Fax, select Port Number as the Method of Choosing Port option and specify the port numbers for CIFS and NetBIOS.
Page 213: Configuring An Ipsec/Ip Filtering Certificate
Receiving IPsec Packets Only Use this example only for configuring a default policy. • IPsec/IP Filtering: Enable • Access Control: IPsec • Authentication Method: Pre-Shared Key • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to allow communication of printing data and printer settings from specified services.
Page 214: Connecting The Product To An Ieee 802.1X Network
1. Access Web Config and select the Network Security tab. 2. Under IPsec/IP Filtering, select Client Certificate. 3. Click Import to add a new client certificate and enter any necessary settings. 4. Click OK. Parent topic: Configuring IPsec/IP Filtering Connecting the Product to an IEEE 802.1X Network Follow the instructions in these sections to connect the product to an IEEE 802.1X network using Web Config.
Page 215: Ieee 802.1X Network Settings
Related references IEEE 802.1X Network Settings IEEE 802.1X Network Status Related tasks Configuring a Certificate for an IEEE 802.1X Network IEEE 802.1X Network Settings You can configure these IEEE 802.1X network settings in Web Config. Setting Options/Description IEEE802.1X (Wired LAN) Enable or disable settings (IEEE802.1X >...
Page 216: Configuring A Certificate For An Ieee 802.1X Network
Setting Options/Description Anonymous Name If you selected EAP-TTLS, PEAP-TLS or PEAP/MSCHAPv2 as the Authentication Method setting, you can configure an anonymous name between 1 and 128 ASCII characters instead of a user ID for phase 1 of a PEAP authentication Encryption Strength Select one of the following encryption strengths: High for AES256/3DES...
Page 217: Using A Digital Certificate
Status ID Status description Client Certificate Error Authentication failed because the client certificate is out of date Timeout Error Authentication failed because there is no answer from the RADIUS server and/or authenticator User ID Error Authentication failed because the product's user ID and/or certificate protocol is incorrect Server ID Error Authentication failed because the server ID on the server certificate and...
Page 218: About Digital Certification
About Digital Certification You can configure the following digital certificates for your network using Web Config: CA-signed Certificate You can ensure secure communications using a CA-signed certificate for each security feature. The certificates must be signed by and obtained from a CA (Certificate Authority). CA Certificate A CA certificate indicates that a third party has verified the identity of a server.
Page 219: Csr Setup Settings
10. In the CA Certificate section, click Import. 11. Select the format of the certificate as the Server Certificate setting. 12. Select the certificate import settings as necessary for the format and the source from which you obtained it. 13. Click OK. You see a confirmation message.
Page 220: Csr Import Settings
Related tasks Obtaining and Importing a CA-signed Certificate CSR Import Settings You can configure these settings when importing a CSR in Web Config. Note: The import setting requirements vary by certificate format and how you obtained the certificate. Certificate format Setting descriptions PEM/DER format obtained from Web Config Private Key: Do not configure because the...
Page 221: Deleting A Ca-Signed Certificate
Setting Description Private Key If you obtain a certificate of the PEM/DER format by using a CSR created from a computer, specify a private key file that matches the certificate. Password If the file format is Certificate with Private Key (PKCS#12), enter the password for encrypting the private key that is set when you obtain the certificate.
Page 222: Updating A Self-Signed Certificate
You see a completion message. 4. Click OK. Parent topic: Using a Digital Certificate Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using Web Config. 1. Access Web Config and select Network Security, select SSL/TLS, and select Certificate. 2.
Page 223: Deleting A Ca Certificate
With Windows, you can discover and monitor remote devices, and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.), epson.ca/support...
Page 224: Solving Problems
2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S), epson.ca/support...
Page 225: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 226 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. The pickup roller in XX has reached Replace the pickup roller, then reset the roller counter for that the end of its service life.
Page 227: Running A Product Check
LCD screen message Condition/solution Recovery mode Contact your product administrator. Update Firmware Parent topic: Solving Problems Related references Paper Jams Inside the Product Paper Source Settings Options Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Installing the Optional Paper Cassette Units Replacing the Paper Feed Rollers Resetting the Roller Counter on the LCD Screen Running a Product Check...
Page 228: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 229: Solving Setup Problems
1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Restore Default Settings. You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings •...
Page 230: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 231: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 232 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device.
Page 233: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 234: Product Does Not Appear In Mac Printer Window
Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
Page 235 assigned to the printer is 169.254.xxx.xxx and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Restart your wireless router or reset the printer's network settings. • Make sure your computer and product are both using the same wireless network. •...
Page 236: Solving Network Security Problems
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Printing a Network Connection Report...
Page 237: Cannot Import A Digital Certificate
Cannot Import a Digital Certificate If you cannot import a digital certificate, try these solutions: • Make sure the CA-signed certificate and the CSR have the same information. If they do not match, import the certificate to a device that matches the information or use the CSR to obtain the CA-signed certificate again.
Page 238 Message Solution Invalid file Try the following: • Import only certificate files in X509 format sent by a trusted certificate authority. • Make sure the file size is 5KB or less and is not corrupted or fabricated. • Make sure the chain in the certificate is valid; check the certificate authority's website.
Page 239: Solving Paper Problems
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...
Page 240: Paper Jams Inside The Product
Related references Paper Specifications Related tasks Cleaning the Paper Guide Loading Paper in the Paper Cassettes and Rear Paper Tray Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - Mac Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate...
Page 241: Solving Problems Printing From A Computer
• Make sure there are no errors or paper jams in the product. • There may a problem with the printer's status. Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 242 • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
Page 243: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 244: Printing Is Slow
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 245 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 246: Solving Page Layout And Content Problems
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print...
Page 247: Incorrect Margins On Printout
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time.
Page 248: Incorrect Image Size Or Position
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, cancel any paused print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
Page 249: Slanted Printout
Parent topic: Solving Page Layout and Content Problems Related references Paper or Media Type Settings - Printing Software Related tasks Selecting the Paper Settings for Each Source - Control Panel Loading Paper in the Paper Cassettes and Rear Paper Tray Slanted Printout If your printouts are slanted, try these solutions: •...
Page 250: White Or Dark Lines In Printout
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic: Solving Problems White or Dark Lines in Printout...
Page 251: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
Page 252 Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Paper or Media Type Settings - Printing Software Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Selecting the Paper Settings for Each Source - Control Panel...
Page 253: Faint Printout Or Printout Has Gaps
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
Page 254: Uninstall Your Product Software
• Align the print head. • Adjust the print quality in the product software. • If a cross-hatch pattern appears in the copied image, change the Reduce/Enlarge setting. If a cross- hatch pattern still appears, place the original at a slightly different angle. •...
Page 255: Uninstalling Printing Software - Windows
In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
Page 256: Where To Get Help (U.s. And Canada)
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
Page 257: Where To Get Help (Latin America)
(Canadian sales), latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need additional help with your Epson product, contact Epson.
Page 258 Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil 0800-007-5000 Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 602-4751 Other cities: 01-8000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Mexico Mexico City: (52 55) 1323-2052 Other cities: 01-800-087-1080 Nicaragua* 00-1-800-226-0368...
Page 259 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office. Parent topic: Solving Problems...
Page 260: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 261: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 262 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 263: Printable Area Specifications
Related references Compatible Epson Papers Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...
Page 264: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 265: Dimension Specifications
Ink pack life Opened package: 2 years Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink may freeze at 32 °F (0 °C) or lower. Ink thaws and is usable after 5 hours at 77 °F (25 °C) Parent topic: Technical Specifications...
Page 266: Electrical Specifications
Weight 33.1 lb (18.7 kg) (without ink packs or power cord) With one optional paper cassette installed: 43.0 lb (19.5 kg) With two optional paper cassettes installed: 52.9 lb (24.0 kg) With three optional paper cassettes installed: 62.8 lb (28.5 kg) Parent topic: Technical Specifications Electrical Specifications...
Page 267: Interface Specifications
Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi (U.S. and Canada) Standard IEEE 802.11a/b/g/n...
Page 268 Channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz: Wi-Fi: • W52 (36/40/44/48) • W53 (52/56/60/64) • W56 (100/104/108/112/116/132/136/140/144) • W58 (149/153/157/161/165) Wi-Fi Direct: • W52 (36/40/44/48) • W58 (149/153/157/161/165) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct Simple AP mode is available even if you connect the product to an Ethernet network.
Page 269 Coordination modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct Simple AP mode is available even if you connect the product to an Ethernet network. Wi-Fi Direct is not supported on IEEE 802.11b. : Only available for the HT20 Ethernet Standard IEEE802.3i (10BASE-T)*...
Page 270: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 271: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 272 • If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. •...
Page 273: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 274: Fcc Compliance Statement
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 275 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 276 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during...
Page 277 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 278: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 279: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
Page 280: Default Delay Times For Power Management For Epson Products
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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