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What does this limited warranty cover?
The manufacturer of this VTech Product warrants to
the holder of a valid proof of purchase ("Consumer" or
"you") that the Product and all accessories provided in
the sales package ("Product") are free from defects in
material and workmanship, pursuant to the following
terms and conditions, when installed and used
normally and in accordance with the Product operating
instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the
United States of America and Canada.
What will VTech do if the Product is not
free from defects in materials and
workmanship
during
the
warranty period ("Materially Defective
Product")?
During the limited warranty period, VTech's authorized
service representative will replace at VTech's option,
without charge, a Materially Defective Product. If we
replace the Product, we may use new or refurbished
replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished
Product of the same or similar design. We will retain
defective parts, modules, or equipment. Replacement
of the Product, at VTech's option, is your exclusive
remedy. VTech will return the replacement Products
to you in working condition. You should expect the
replacement to take approximately 30 days.
How long is the limited warranty
period?
The limited warranty period for the Product extends
for ONE (1) YEAR from the date of purchase. If VTech
replaces a Materially Defective Product under the
terms of this limited warranty, this limited warranty
also applies to the replacement Product for a period
of either (a) 90 days from the date the replacement
Product is shipped to you or (b) the time remaining on
the original one-year warranty; whichever is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other
liquid intrusion.
2. Product that has been subjected to contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like; but then only
to the extent the damage was not caused by
incorrectly securing the waterproof handset's
protective elements, for example, failing to
properly close a seal), or such protective elements
are damaged or missing (e.g. a cracked battery
door), or subjecting a Product to conditions
beyond its stated specifications or limits (e.g. 30
minutes in 1 meter of fresh water).
3. Product that has been damaged due to repair,
alteration or modification by anyone other than an
limited
authorized service representative of VTech;
4. Product to the extent that the problem experienced
is caused by signal conditions, network reliability,
or cable or antenna systems;
5. Product to the extent that the problem is caused
by use with non-VTech accessories;
6. Product whose warranty/quality stickers, product
serial number plates or electronic serial numbers
have been removed, altered or rendered illegible;
7.
Product purchased, used, serviced, or shipped for
repair from outside the United States of America
or Canada, or used for commercial or institutional
purposes (including but not limited to Products
used for rental purposes);
8. Product returned without a valid proof of purchase
(see item 2 below); or
9. Charges for installation or set up, adjustment of
customer controls, and installation or repair of
systems outside the unit.
How do you get warranty service?
To obtain warranty service in Canada, go to phones.
vtechcanada.com or dial
1 (800) 267-7377.
NOTE: Before calling for service, please review the
user's manual - a check of the Product's controls and
features may save you a service call.
Except as provided by applicable law, you assume the
risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges
incurred in the transport of the Product(s) to the
service location. VTech will return replaced Product
under this limited warranty. Transportation, delivery
or handling charges are prepaid.
VTech assumes no risk for damage or loss of the
Product in transit. If the Product failure is not covered
by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, VTech
will notify you and will request that you authorize the
cost of replacement prior to any further replacement
activity. You must pay for the cost of replacement and
return shipping costs for the replacement of Products
that are not covered by this limited warranty.
What must you return with the Product
to get warranty service?
1. Return the entire original package and contents
including the Product to the VTech service location
along with a description of the malfunction or
difficulty; and
2. Include a "valid proof of purchase" (sales receipt)
identifying the Product purchased (Product
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing
address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement
between you and VTech. It supersedes all other written
or oral communications related to this Product. VTech
provides no other warranties for this Product.
The warranty exclusively describes all of VTech's
responsibilities regarding the Product. There are no
other express warranties. No one is authorized to
make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other
rights, which vary from state to state or province to
province.
Limitations: Implied warranties, including those of
fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary
use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on
Limited Warranty
how long an implied warranty lasts, so the above
limitation may not apply to you. In no event shall
VTech be liable for any indirect, special, incidental,
consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use
the Product or other associated equipment, the cost
of substitute equipment, and claims by third parties)
resulting from the use of this Product. Some states/
provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Please retain your original sales receipt as
proof of purchase
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