VTech IS7121-22 User Manual
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VTech IS7121-22 User Manual

Dect 6.0 cordless telephone
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Complete user's manual
w w w.v t e c h p h o n e s . c o m
Models:
IS7121/IS7121-2/
IS7121-22
BC

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Summary of Contents for VTech IS7121-22

  • Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: IS7121/IS7121-2/ IS7121-22...
  • Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

  • Page 3: Table Of Contents

    Table of contents Getting started ......1 Dim mode .........36 Wallpaper .........36 Parts checklist ........1 Voicemail number ......37 Telephone base and charger Clear voicemail indicators....38 installation ........2 Key tone ...........39 Handset battery installation ....3 Dial mode .........39 Handset battery charging ....4 Home area code .......40 Are you a new cable or VoIP subscriber?........5...
  • Page 4 Table of contents Multiple handset use ....50 Memory match ........67 Missed call indicator ......68 Join a call in progress .......50 Review the caller ID log ....68 Intercom..........51 View dialing options ......69 Answer an incoming call during Dial a caller ID log entry ....70 an intercom call ......52 Save a caller ID log entry to Call transfer using intercom ....53...
  • Page 5 Table of contents Appendix ........85 Expand your telephone system ..85 Add and register a handset ....85 Add and register a doorbell ....86 Deregister handsets and doorbells ...87 Screen messages ......88 Handset and telephone base indicators ........90 Battery ..........91 Troubleshooting ........92 Important safety instructions...102 Precautions for users of implanted cardiac pacemakers ...103...

  • Page 6: Getting Started

    Handset Battery compartment Battery Screws for doorbell cover wall mount (1 for IS7121) (1 for IS7121) (2 for IS7121-2/IS7121-22) (2 for IS7121-2/IS7121-22) (1 for IS7121) (2 for IS7121/IS7121-2) (2 for IS7121-2/IS7121-22) (4 for IS7121-22) Screw for doorbell Telephone base Wall anchors...

  • Page 7: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.

  • Page 8: Handset Battery Installation

    Getting started Handset battery installation Install the battery as shown below. Insert the battery connector securely Place the battery with the label THIS SIDE UP facing up and the wires into the socket, matching the orientation of the engraved label. inside the battery compartment.

  • Page 9: Handset Battery Charging

    Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base when not in use.

  • Page 10: Are You A New Cable Or Voip Subscriber

    Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.

  • Page 11: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual- stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 12 Getting started Tabletop to wall mount installation Plug the telephone line cord into the telephone wall jack or DSL filter. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Plug the power cord into an electrical outlet not controlled by a wall switch.

  • Page 13: Wall Mount To Tabletop Installation

    Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

  • Page 14: Doorbell Battery Installation

    Getting started Doorbell battery installation You can power up the doorbell by connecting it to the domestic power supply or two AA alkaline batteries (provided). Even if the doorbell is connected to the domestic power supply, we recommend you also install two AA alkaline batteries. This guarantees continual operation in case of a power outage.

  • Page 15: Locating The Doorbell

    Getting started Locating the doorbell Before mounting the doorbell on a wall, make sure you test if the location you install the doorbell is in range, and adjust the camera angle to best suit your needs. To test the location for installation: Hold the doorbell in the location where you want to install the doorbell, then follow the steps below to test the reception range and video capture angle.
  • Page 16 Getting started Locating the doorbell • Avoid mounting it to where reflections may be caused by sunlight, for example, opposite to a white wall. • Two built-in infrared LEDs are for night vision. Make sure the surrounding light source is sufficient for infrared operation. Test at the front door to determine when the infrared LEDs turn on.
  • Page 17 Getting started Locating the doorbell To adjust the shooting area, you may either relocate the doorbell in different height level, or adjust the camera angle (see below). To adjust the camera angle: • Tilt the lever to adjust the angle of the camera lens. The camera lens can be adjusted to left, right or down, up to 10 degrees.

  • Page 18: Doorbell Installation

    Getting started Locating the doorbell You may install the doorbell in a lower position. The diagram below demonstrates an example of doorbell camera position to view a visitor about 20 inches from the camera. The camera in this example is set in 10 degrees angle upward. Side view Shooting area inches...

  • Page 19: Doorbell Installation

    Getting started Doorbell installation Make sure to test the reception and the doorbell position before you mount the doorbell on the wall. See Locating the doorbell on pages 10-13 to choose a desirable position for the doorbell. Use a pencil to mark two holes on the desired location. Then remove the wall mount and drill two holes in the wall.
  • Page 20 Getting started Doorbell installation Align the holes on the wall mount cover with the holes on the wall (or stud). Tighten the screws into the holes to secure the wall mount cover onto the wall. Use a sharp object to open a hole on the soft plastic part on the doorbell wall mount cover, then route the power adapter cord through the hole.
  • Page 21 Getting started Doorbell installation Insert a cross-head screwdriver to twist and lift to loosen the screws and the metallic plates. Slide the metal part of the wire with black end underneath the metallic plate on the left, and the metal part of the wire with red end underneath the metallic plate on the right.
  • Page 22 Getting started Doorbell installation Push the doorbell gently onto the wall mount until they are sealed tightly. This doorbell meets the IPX4 waterproof standard. Make sure the doorbell is tightly sealed with its wall mount cover in order to maintain its waterproof ability. Seal tightly Push Push...

  • Page 23: Detach Doorbell From Wall Mount Cover

    Getting started Detach doorbell from wall mount cover After an extended exposure to cold, heat or humidity, the doorbell gasket rubber may become sticky. If you need to remove the doorbell from its wall mount cover in case of battery replacement or doorbell relocation, follow the steps below.

  • Page 24: Installing The Doorbell With An Existing Wired Doorbell

    Getting started Installing the doorbell with an existing wired doorbell If you already have a wired doorbell installed, follow the instructions below to install your new IS7121 doorbell unit. Turn off the power supply to the existing wired doorbell. Follow Step 1 through Step 5 in Doorbell installation on pages 14-16. Insert a cross-head screwdriver to the side of battery compartment on the right, then twist and lift to loosen the screw and the metallic plates.
  • Page 25 Getting started Installing the doorbell with an existing wired doorbell Using another wire, slide one end of the metal part underneath the metallic plate on the doorbell, then connect the other end to the Trans terminal of your chime/buzzer unit of the wired doorbell. Option 1: Ring the front doorbell of the existing wired doorbell and the IS7121 doorbell simultaneously.
  • Page 26 Getting started Installing the doorbell with an existing wired doorbell Option 2: Ring the rear doorbell of the existing wired doorbell and the IS7121 doorbell simultaneously. Angle Adjustment View View Right Left Transformer Rear Trans Front Chime/buzzer of wired doorbell •...

  • Page 27: Telephone Base Layout

    Getting started Telephone base layout /FIND HANDSET • Press to page all system handsets (page 47). IN USE light • Flashes quickly when there is an incoming call. • Flashes when another telephone sharing the same line is in use. •...
  • Page 28 Getting started Telephone base layout /ANS ON/OFF • Press to turn the answering system on or off. X/DELETE • Press to delete the playing message (page 81). • Press twice to delete all old messages when in idle (page 83). /SKIP •...

  • Page 29: Handset Layout

    Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or charger. q/VOL-/CID • Press to scroll down while in a menu, or in the directory, caller ID log or redial list (page 27). •...
  • Page 30 Getting started Handset layout Softkeys (2) • Press to select a menu item displayed above the key. PUSH TO TALK (PTT)/SNAPSHOT • Press to begin a one-to-one or one-to-group broadcast (page 54). • Press and hold to broadcast to a group of handsets when the handset is not in use (page 56).

  • Page 31: Doorbell Layout

    Getting started Doorbell layout Camera lens Infrared LEDs • Backup light for night vision (page 43). Doorbell light /DOORBELL is pressed. • Flashes when /DOORBELL • Press to send a chime to the telephone base and capture a photo (page 41).

  • Page 32: Using The Menu

    Getting started Using the menu You can use the cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, CID time synchronization, rename devices, voice announce caller ID, LCD brightness, dim mode, wallpaper, voicemail number, voicemail indicators, key tone and dial mode.

  • Page 33: Telephone Settings

    Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, the handset displays MENU Press when the handset is not in use. Press q or p to scroll to Ringers, then press SELECT. RINGERS Ringer volume SELECT...

  • Page 34: Chime Volume

    Telephone settings Chime volume You can adjust the telephone base or handset chime volume level, or turn the chime off. MENU Press when the handset is not in use. Press q or p to scroll to Chime, then press SELECT. CHIME Chime volume SELECT...

  • Page 35: Quiet Mode

    Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone and chime), voice announce caller ID and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.

  • Page 36: Set Date And Time

    Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 37: Lcd Language

    Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all handset screen displays. MENU Press when the handset is not in use. Press q or p to scroll to Settings, then press SELECT. SETTINGS LCD language SELECT...

  • Page 38: Cid Time Synchronization

    Telephone settings CID time synchronization If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. To change the setting: MENU Press...

  • Page 39: Rename Devices

    Telephone settings Rename devices You can create a name for each handset and doorbell. The new name can be up to 11 characters. Press MENU when the handset is not in use. Press q or p to scroll to Settings, then press SELECT. SETTINGS LCD language Press q or p to scroll to Rename devices, then...

  • Page 40: Voice Announce ® Caller Id

    Telephone settings Voice Announce caller ID ® You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and the telephone base. MENU Press when the handset is not in use.

  • Page 41: Lcd Brightness

    Telephone settings LCD brightness SETTINGS You can adjust the screen brightness of your handset to optimize LCD language readability lighting conditions. CID time sync Press MENU when the handset is not in use. Rename devices Press q or p to scroll to Settings, then press SELECT. Annc Cal ler ID LCD brightness LCD brightness...

  • Page 42: Voicemail Number

    Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 for easy access. The voicemail number is shared by the handset and the telephone base. When you want to retrieve voicemail messages, press and hold 1 .

  • Page 43: Clear Voicemail Indicators

    Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

  • Page 44: Key Tone

    Telephone settings Key tone You can adjust the volume level of key tone, or turn it off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys. Press MENU when the handset is not in use. Press q or p to scroll to Settings, then press SELECT.

  • Page 45: Home Area Code

    Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

  • Page 46: Doorbell Operation

    Doorbell operation Answer a chime /DOORBELL is pressed, you hear a chime. The doorbell When automatically captures a photo of the visitor. • Press SPEAK to answer. Doorbel l 1 is ringing • Only one handset can answer the chime and start a video streaming session.

  • Page 47: Extend A Video Streaming Session

    Doorbell operation Options while video streaming: SPEAK • Press the flashing to talk to the visitor. Bell 1 • Press SNAPSHOT to take a photo shot of the visitor. Press ISO, then press • to adjust the video stream brightness. SPEAK •...

  • Page 48: View Captured Photos

    Doorbell operation View captured photos The telephone stores up to 100 photos captured by the doorbell. MENU Press when the handset is not in use. Press q or p to scroll to Photo log, then press SELECT. PHOTO LOG Doorbel l Press q or p to scroll to Doorbell X, then press SELECT.

  • Page 49: Telephone Operation

    Telephone operation Make a call Press on the handset. When you hear a dial tone, dial the number. • The handset shows the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press and hold PAUSE to insert a •...

  • Page 50: Volume Control

    Telephone operation Volume control During a call, press q/VOL- or p/VOL+ to adjust the listening volume. • The handset earpiece and speakerphone volume settings are independent. • When the volume reaches the minimum or maximum setting, you hear two beeps. Mute The mute function allows you to hear the other party but the other party cannot hear you.

  • Page 51: Temporary Tone Dialing

    Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press on the handset.

  • Page 52: Check Voicemail

    SILENCE to turn off the ringer of that handset. Its screen briefly shows Ringer muted and displays Website Use this feature to view the VTech website address. MENU Press when the handset is not in use. Press q or p to scroll to Web address, then press SELECT.

  • Page 53: Redial

    Telephone operation Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is REDIAL #1/10 deleted to make room for the new entry. To review and dial a redial number: Press REDIAL when the phone is not in use.

  • Page 54: Transfer A Call

    Telephone operation Transfer a call While on an outside call, you can transfer the call from one system device to another. This feature is only applicable to Directory models with more than one handset. Cal ler ID log During a call, press OPTION. Transfer Intercom Press q or p to scroll to Transfer, then press SELECT.

  • Page 55: Multiple Handset Use

    Multiple handset use Join a call in progress You can use four cordless handsets at a time on an outside call. You can buy additional expansion handsets (IS7101) for this telephone base. You can register up to 10 handsets to the telephone base, including a maximum of two doorbells. To join a call: : •...

  • Page 56: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. This feature is only applicable to models with more than one handset. Press INTCOM on the handset when not in use. -OR- INTERCOM TO: MENU Press on the handset when not in use.

  • Page 57: Answer An Incoming Call During An Intercom Call

    Multiple handset use Answer an incoming call during an intercom call If you receive an outside call during an intercom call, there is an alert tone. • To answer the call, press on the handset. The intercom call ends automatically. To end the intercom call without answering the outside call, press OFF on the •...

  • Page 58: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. Directory OPTION Cal ler ID log During a call, press on the handset. Transfer Press q or p to scroll to Intercom, then press SELECT. Intercom Intercom •...

  • Page 59: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK.

  • Page 60: Ptt To A Single Handset

    Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If your system has two handsets, press and hold PUSH TO • TALK when the handset is not in use. PUSH TO TALK •...

  • Page 61: Ptt To Multiple Handsets

    Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.

  • Page 62: Answer A Ptt Call

    Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HANDSET X To handset: Y (X represents the originating handset and Y represents the destination handset;...

  • Page 63: End A Ptt Call

    Multiple handset use End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up.

  • Page 64: Directory

    Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by the handsets. Any modifications made on one device apply to all system devices. •...

  • Page 65: Add A Directory Entry

    Directory Add a directory entry MENU Press when the phone is not in use. Press q or p to scroll to Directory, then press SELECT. DIRECTORY Review Press q or p to scroll to Add contact, then press SELECT. Add contact When ENTER NUMBER displays, use the dialing keys to Home area code enter a number (up to 30 digits).
  • Page 66 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SAVE. The handset displays EDIT NUMBER. • Press q or p to move the cursor to the left or right. Press DELETE or BACKSP •...

  • Page 67: Review Directory Entries

    Directory Review directory entries Directory entries appear alphabetically. Press on the handset when the phone is not in use. The screen displays Directory Entries: XX for a few seconds, then displays the first entry in the directory. Press q or p to browse through the directory. Directory Entries: 20 -OR-...

  • Page 68: Dial A Directory Entry

    Directory Dial a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 62). To dial the displayed entry on the cordless handset, press or . Edit a directory entry Search for the desired entry in the directory (see Review 01/20 directory entries or Alphabetical search on page 62).

  • Page 69: Speed Dial

    Directory Speed Dial You can assign nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial entries are shared by all devices. Changes made to the speed dial entries on one handset apply to all devices. Assign a speed dial slot MENU Press...

  • Page 70: Reassign A Speed Dial Slot

    Directory Reassign a speed dial slot MENU Press when the phone is not in use. Press q or p to scroll to Directory, then press SELECT. SPEED DIAL Press q or p to scroll to Speed dial, then press SELECT. 2:Mike Smith 2:Mike Smith 3:<unassigned>...

  • Page 71: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring.

  • Page 72: Caller Id Log

    Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. •...

  • Page 73: Missed Call Indicator

    Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the screens display XX Missed calls. When you have H A N D S E T reviewed all the missed calls, the missed call indicator goes away. 1 Mis s e d c all Each time you review a caller ID log entry marked NEW on the handset, the number of missed calls decreases by one.

  • Page 74: View Dialing Options

    Caller ID View dialing options Although the caller ID log entries received have 10 595-9511 digits (the area code plus the seven-digit number), 1-595-9511 in some areas, you may need to dial only the seven Press 800-595-9511 digits, or 1 plus the seven digits, or 1 plus the area 1-800-595-9511 code plus the seven digits.

  • Page 75: Dial A Caller Id Log Entry

    Caller ID Dial a caller ID log entry Search for the desired caller ID log entry (see Review the caller ID log on page 68). When the desired entry displays, press on a handset to dial. Save a caller ID log entry to the directory Use the handset to search for the desired caller ID log entry 01/04 (see Review the caller ID log on page 68).

  • Page 76: Delete Caller Id Log Entries

    Caller ID Delete caller ID log entries To delete one entry: Search for the desired caller ID log entry (see Review the caller ID log on page 68). CALLER ID LOG Press DELETE on the handset to delete the displayed entry. Review Del al l cal ls Del al l cal ls...

  • Page 77: Answering System Settings

    Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time.

  • Page 78: Play Your Announcement

    Answering system settings Play your announcement MENU Press when the phone is not in use. Press q or p to scroll to AnsweringSys, then press SELECT. ANSWERING SYS Announcement Press SELECT again to choose Announcement. Announcement Delete al l old The handset displays ANNOUNCEMENT and announces, Record memo “Announcement.

  • Page 79: Answer On/Off

    Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages. If your answering system is turned off and you change any of its settings, the answering system automatically turns on and the handset displays Calls will be answered.

  • Page 80: Call Screening

    Answering system settings Call screening Use this feature to choose whether incoming messages can be heard on while they are being recorded. ANSWERING SYS Press MENU when the phone is not in use. Announcement Delete al l old Press q or p to scroll to AnsweringSys, then press SELECT. Record memo Press q or p to scroll to Ans sys setup, then press SELECT.

  • Page 81: Remote Access Code

    Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code ANSWERING SYS is 19. You can set the code from 00 to 99. Announcement Delete al l old Press MENU when the phone is not in use.

  • Page 82: Recording Time

    Answering system settings Recording time You can set the recording time limit for each incoming message. The recording time is preset to three minutes. Press MENU when the phone is not in use. Press q or p to scroll to Answering sys, then press SELECT. ANSWERING SYS Announcement Press q or p to scroll to Ans sys setup, then press SELECT.

  • Page 83: Answering System Operation

    Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.

  • Page 84: Message Capacity

    Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 77). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.

  • Page 85: Call Screening

    Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

  • Page 86: Message Playback

    Answering system operation Message playback On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing. On the handset, if you have both new and old messages, you can play either new or old messages.
  • Page 87 Answering system operation To play messages on the handset: MENU Press when the phone is not in use. Press SELECT to choose Play msgs. If you have either new or old messages, the messages play automatically. If you have both new and old messages: SELECT •...

  • Page 88: Delete All Old Messages

    Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages at the telephone base: ANSWERING SYS Press X/DELETE when the phone in not in use. You hear, “To Announcement delete all old messages, press X/DELETE again.”...

  • Page 89: Remote Access

    Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 76 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code.

  • Page 90: Appendix

    Appendix Expand your telephone system The cordless handset provided within your product package is already registered as HANDSET 1. The doorbell provided within your product package is already registered as Doorbell 1. This telephone system accommodates up to 10 handsets, including a maximum of two doorbells.

  • Page 91: Add And Register A Doorbell

    Appendix Add and register a doorbell You can add another new doorbell (IS741, purchased separately) to your IS7121 telephone system. This telephone system accommodates up to two doorbells. Each new doorbell must be paired to the telephone base before use. Make sure the doorbell is powered on before pairing it to the telephone base.

  • Page 92: Deregister Handsets And Doorbells

    Appendix Deregister handsets and doorbells If you want to replace a handset/doorbell, or reassign the designated handset/doorbell number of a registered handset/doorbell, you must deregister all system devices that are registered to the telephone base. Then register each handset/doorbell individually. Make sure the doorbell(s) is powered on before deregistration.

  • Page 93: Screen Messages

    Appendix Screen messages Area code will The home area code you saved will not be shown in caller ID log. not show in Caller ID log Caller ID log There are no caller ID log entries. empty Caller ID won’t be The ringer volume on the handset is turned off so no caller ID announced.

  • Page 94: Ringer Off

    Appendix Screen messages No battery The handset in the telephone base or charger has no battery installed. No line There is no telephone line connection. No PTT call The incoming PTT function is disabled. The handset will not receive PTT calls. Not available Someone else is using the directory, caller ID log, or answering at this time...

  • Page 95: Handset And Telephone Base Indicators

    Appendix Handset and telephone base indicators Telephone base lights ANS ON/OFF On when the answering system is turned on. IN USE On when the telephone line is in use. DOORBELL /DOORBELL is pressed. Flashes when Handset lights CHARGE On when the handset is charging in the telephone base or charger. On when the handset speakerphone is in use.

  • Page 96: Battery

    Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to three hours While not in use (standby**) Up to five days...

  • Page 97: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. •...
  • Page 98 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
  • Page 99 Appendix Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base and the charge light is not on, refer to The charge light is off (page 98). •...
  • Page 100 Appendix Troubleshooting The captured image or video streaming is too bright or too dark. • If the image is too bright, it may be caused by sunlight reflection. Avoid mounting the doorbell to where it is exposed to direct sunlight or reflections caused by sunlight.
  • Page 101 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2).
  • Page 102 Appendix Troubleshooting The telephone does not ring when there is an incoming call. Make sure that the ringer is not off. Refer to Handset ringer volume and • Telephone base ringer volume on page 28 in this user’s manual. • Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack.
  • Page 103 Appendix Troubleshooting The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. •...
  • Page 104 Appendix Troubleshooting The answering system does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the telephone base. • If toll saver is activated, the number of rings changes to two when you have new messages stored (page 75).
  • Page 105 Appendix Troubleshooting The system announces “Time and date not set.” • You need to reset the system clock (page 31). The outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or telephone base.
  • Page 106 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, do the following (in the order listed): Disconnect the power to the telephone base. Disconnect the cordless handset battery. Wait a few minutes. Connect power to the telephone base.

  • Page 107: Important Safety Instructions

    Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 108: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.

  • Page 109: Energy-Saving Charging Mode

    Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.

  • Page 110: About Cordless Telephones

    VTech product service centers. Please call ® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC...

  • Page 111: Fcc, Acta And Ic Regulations

    Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 112: Fcc Part 68 And Acta

    Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

  • Page 113: Limited Warranty

    How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited...
  • Page 114 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.

  • Page 115: Technical Specifications

    Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Doorbell: 1921.536-1928.448 MHz Channels 128 (RGB) x 160 DOTS; 1.77’’; TFT PANEL Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

  • Page 116: Index

    Index Add a directory entry, 60–61 Handset battery charging, 4 Add a doorbell, 86 Handset battery installation, 3 Add a handset, 85 Handset icons, 90 Alphabetical search, 62 Handset layout, 24–25 Announcement, 72 Handset lights, 90 Answer a call, 44 Handset locator, 47 Answer on/off, 74 Home area code, 40...
  • Page 117 Index Quiet mode, 30 Redial, 48 Register a doorbell, 86 Register a handset, 85 Remote access, 84 Remote access code, 76 Review the caller ID log, 68 Ringer tone, 28 Ringer volume, 28 Safety instructions, 102 Save a caller ID log entry, 70 Screen messages, 71, 88–89 Settings, 28–40, 72–77 Share a call, 50...
  • Page 118 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 1 07/13. 91-006037-010-100...

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