VTech IS6110 User Manual
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VTech IS6110 User Manual

Vtech is6110 cordless telephone user's manual
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w w w . v t e c h p h o n e s . c o m
Model: IS6110

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  • Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Model: IS6110...

  • Page 2: Important Safety Instructions

    VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, go to www.vtechcanada.com.

  • Page 3: Table Of Contents

    Belt clip..... . 30 Getting to know the IS6110 ....31 Telephone base layout .
  • Page 4 Table of contents To set the clock manually ... . 50 Key tone ..... . . 51 IM alert tone .
  • Page 5 Table of contents Operating range ....99 Maintenance ..... . 99 About cordless telephones .

  • Page 6: Before You Begin

    IMPORTANT: �� In order to access instant messaging with the IS6110, you must either have an account with MSN Messenger/Windows Live Messenger or AOL Instant Messenger. If you don’t already have a MSN Messenger/Windows Live Messenger or AOL Instant Messenger account, you may sign up for a free MSN Messenger/Windows Live Messenger account at http://www.hotmail.com or for a free AOL...

  • Page 7: Parts Checklist

    Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case your phone requires warranty service. 1. Quick start guide 2. CD-ROM (VTech IS6110 software for MSN Messenger/Windows Live Messenger/AOL Instant Messenger software) 5.

  • Page 8: Installation

    Plug the telephone base power adapter into the power port �� Install the plug located on the back of the IS6110 telephone base and the other end of the DSL end into an electrical outlet not controlled by a wall switch. This filter into the turns the telephone base on.

  • Page 9: Handset Charger Installation

    Installation Handset charger installation The charger comes with the power adapter already plugged in. Route the cord through the slots and plug the other end into the electrical outlet as shown below. Make sure the electrical outlet is not controlled by a wall switch. Electrical outlet (not controlled by a wall switch)

  • Page 10: Install Handset Battery

    Step 3: Position the battery compartment cover and slide it up until it clicks into place. web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, go to www.

  • Page 11: Charge Handset Battery

    Installation Charge handset battery After battery installation, there may be enough power for short calls. For optimal performance, we recommend that you place the handset in the handset charger and allow the battery to charge for 16 hours before use. The CHARGE light on the handset charger will be lit to indicate that the handset is charging.
  • Page 12 Installation Charge handset battery CAUTION: To reduce the risk of fire or injury, read and follow these instructions: 1. Use only the battery provided or its equivalent. 2. Do not dispose of the battery in a fire. Check local waste management codes for special disposal instructions.

  • Page 13: Install The Msn Messenger/Aol Instant Messenger Software

    Installation Install the MSN Messenger/AOL Instant Messenger software Before installing the IS6110 phone software and using the MSN Messenger or AOL Instant Messenger (AIM) on the handset, the MSN Messenger/AOL Instant Messenger software must be installed in your computer first.
  • Page 14 Follow the instructions for downloading. After the installation is complete, click the NEXT button. Go to Step 4 for the installation of the IS6110 phone software. www.vtechphones.com b - Windows Live Messenger for Windows...
  • Page 15 AOL Instant Messenger software. Click the Download AOL Instant Messenger button to start the installation. Follow the �� instructions for downloading. After the installation is complete, click the NEXT button. Go to Step 4 for installation of the IS6110 phone software. www.vtechphones.com...

  • Page 16: Install The Is6110 Phone Software

    After the installation of the MSN Messenger or AOL Instant Messenger software is complete, you will be prompted to install the IS6110 phone software. The following screen will be displayed. Click the Install IS6110 Phone Software button to start the installation.
  • Page 17 Install the IS6110 phone software Step 5: A VTech IS6110 setup window will be displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Next button to proceed.
  • Page 18 Installation Install the IS6110 phone software Make sure the boxes beside Application files and Microsoft .Net Framework 2.0 are Step 6: checked. If you are using MSN Messenger/Window Live Messenger, screen a below will be Cancel �� Click the button to cancel displayed.
  • Page 19 Installation Install the IS6110 phone software Step 7: If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Install button to proceed.
  • Page 20 Installation Install the IS6110 phone software Step 8: The Microsoft .NET Framework 2.0 Setup window will be displayed. Make sure the box beside I accept the terms of the License Agreement is checked. Click the Install> button and the installation will begin.
  • Page 21 Installation Install the IS6110 phone software Step 9: After the installation of Microsoft .NET Framework 2.0 is complete, the following window will be displayed. Click the Finish button and it will return to the installation of VTech IS6110 software. www.vtechphones.com...
  • Page 22 Finish button. After the installation is complete, you will find an IS6110 phone software shortcut icon desktop. You can start the IS6110 phone software anytime by clicking on the icon and the software will be launched automatically.
  • Page 23 Installation Install the IS6110 phone software Step 11: After the installation of the IS6110 phone software, the following screen is still displayed. Click the NEXT button to proceed and on the next screen click the EXIT button to exit the installation.

  • Page 24: Setting Up The Is6110 Phone Software

    Installation Setting up the IS6110 phone software The IS6110 phone software must be started before using the messenger service on your handset. Double click on the IS6110 phone software application icon run automatically. If you are using MSN Messenger/Windows Live Messenger, screen a below will be displayed.

  • Page 25: Check And Download The Is6110 Phone Software

    Check and download the IS6110 phone software The IS6110 phone software will automatically check for updates every time it is launched and if there is an update available the following screen will be displayed. If you don’t want to check for updates every time it launches, make sure the box next to Do not check for updates is checked.

  • Page 26: Is6110 Software Settings

    Installation IS6110 software settings Changes to the Profile Settings tab can only be made when the IS6110 software is not running (i.e. On the Status tab, the first box must say STOP). In order to use the instant messaging and Internet voice features with your phone, you must first create a profile by entering your MSN/WLM/AIM email address and password in the Profile Settings tab.

  • Page 27: To Setup/Change The Messenger Account

    Login automatically when IS6110 software starts is checked. �� If you want to show an icon in the system tray for easy access and the status of the IS6110 software, make sure the box next to Show icon in system tray when IS6110 software is running is checked.

  • Page 28: The About Tab

    The About tab In the About tab of the IS6110 phone software, the version of the software will be displayed. Clicking on Check Update will check for updates to the IS6110 software, see page 20 for details. In the Product Help section, you can find the Internet links to the User’s manual and Quick start guide.

  • Page 29: Log Onto The Is6110 Phone Software

    To login on the computer: Step 1: In the Status tab of the IS6110 phone software, choose the profile you wish to log onto by clicking on the arrow in the Profile field. This will open a pull down menu. Click on the profile you wish to use and click the START button.
  • Page 30 Installation Log onto the IS6110 phone software To login on the computer: If login is not successful because the login ID and/or password is incorrect, the following Step 2: screen will be displayed. If you are using MSN/WLM, screen a below will be displayed. If you are using AIM, screen b below will be displayed.
  • Page 31 This page was left blank intentionally. www.vtechphones.com...

  • Page 32: To Login Using The Handset

    Installation Log onto the IS6110 phone software If you try to log in to the messenger through the handset before the IS6110 phone software is launched �� If the IS6110 on the computer, the screen of the handset will display IS6110 software is not launched.

  • Page 33: Running The Is6110 Phone Software

    *While using MSN Messenger, it will display After you are logged in, you can minimize the IS6110 software to the system tray. Double click on the icon in the system tray to view the VTech IS6110 software.
  • Page 34 MSN/ �� If you are logged into the messenger service on your IS6110 and you try to open MSN/WLM/AIM on WLM/AIM: your computer, the following message will be displayed. You will need to click STOP on the status...

  • Page 35: Belt Clip & Headset (Optional)

    Belt clip & headset (optional) For hands-free telephone conversations, use any industry-standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Headset Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber flap).

  • Page 36: Getting To Know The Is6110

    A steady red light indicates that you are logged into a messenger service and it is ready to start IM or VoIP. If the light is off, the IS6110 software has not been launched at the PC. (USB port) Connects to the USB port at the...

  • Page 37: Status Lights On The Telephone Base

    The telephone line is not in use. The telephone is ringing. The telephone line is in use. The IS6110 phone software has not been started at the computer. The IS6110 phone software has been started at the computer and it is ready to start IM/IV. www.vtechphones.com...

  • Page 38: Handset Layout

    Getting to know the IS6110 Handset layout 1. Earpiece Audio output for telephone calls. 2. Softkey Press to select the action shown at the bottom of the screen. /FLASH Press to get a dial tone. After pre-dialing a number, press to make a call.

  • Page 39: Handset Status Icons

    Getting to know the IS6110 Handset status icons 1. Battery An animated battery icon is displayed when the battery is charging. 2. VMWI There are new voicemail messages. 3. Ringer off Ringer volume is set to off. The handset will not ring when there is an incoming call.

  • Page 40: Using The Handset

    Getting to know the IS6110 Using the handset Softkeys The handset has two softkeys serving multiple functions. The text shown above the softkeys indicates the current function of the keys. If no text is shown, then the key has no function at this time.

  • Page 41: Text Entry Tips

    Getting to know the IS6110 Using the handset Entering characters in a text field �� To change to uppercase input mode, press CAP and in the center of the softkey bar. The next character will be capitalized and then return to the previous input mode afterwards. Double click CAP until is shown in the center of the softkey bar to enter all characters in the uppercase.

  • Page 42: Chart Of Characters

    Getting to know the IS6110 Chart of characters Use the keypad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: Lowercase: Left softkey...
  • Page 43 Getting to know the IS6110 Chart of characters Numeric mode: Left softkey LEFT SELECT TALK/FLASH DOWN SPACE Right softkey RIGHT ‘ “ ENTER SPEAKER www.vtechphones.com...

  • Page 44: Symbol Table

    Getting to know the IS6110 Symbol table Pressing SYM while in text entry mode will generate a chart of different symbols as shown in the following table. ¢ Translated table See page 73 for instructions on Dialing alphanumeric phone numbers.

  • Page 45: Telephone Settings

    Telephone settings Ringer In this menu, you can change the ringer melody and ringer volume. You can also record and play your own sound clips. Ringer volume To adjust the handset ringer volume: While in idle mode, press the VOL -OR- Press the MENU softkey from the idle screen.

  • Page 46: Ringer Melody

    Telephone settings Ringer melody In this menu, you can listen to the ringer melodies and set different ringer melodies for the incoming Home and VoIP calls. Press the MENU softkey from the idle screen. Step 1: Step 2: Press the press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey...

  • Page 47: Play Or Delete Sound Clips

    Telephone settings Play or delete sound clips In this menu, you can play and delete musical ringers and sound clips using the microphone or audio cable. Step 1: Press the MENU softkey from the idle screen. Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ Step 3:...

  • Page 48: Record Sound Clips

    You can record your own sound clip to use as a ringer through the handset microphone or the audio cable provided with the IS6110. The maximum recording time for each sound clip is 15 seconds. The enclosed VTech IS6110 CD-ROM software also provides sample sound clips for use. Insert the CD-ROM into your computer and screen a below will be displayed.

  • Page 49: To Record A Sound Clip Using The Handset Microphone

    Telephone settings Record sound clips To record a sound clip using the handset microphone: Press the MENU softkey from the idle screen. Step 1: Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey Clip, then press the SELECT softkey or the center NavKey/SELECT/ Step 4:...
  • Page 50 Telephone settings Record sound clips To record a sound clip using the audio cable: �� The maximum Step 4: Press the up or down NavKey record time for Clip, then press the SELECT softkey or each ringer is 15 the center NavKey/SELECT/ seconds.

  • Page 51: Display

    Telephone settings Display In this menu you can change the wallpaper, color scheme and LCD brightness of the telephone. Wallpaper The handset is preset with a background picture (wallpaper) that will be displayed when the handset is in the idle screen. To choose a different wallpaper: Step 1: Press the MENU softkey on the main idle screen.

  • Page 52: Color Scheme

    Telephone settings Color scheme The color of the handset screen can be changed to different color schemes. To set the color scheme: Press the MENU softkey on the main idle screen. Step 1: Step 2: Press the press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey then press the SELECT softkey or the center NavKey/SELECT/...

  • Page 53: Lcd Brightness

    Telephone settings LCD Brightness The brightness of handset’s screen can be adjusted to suit different lighting conditions. To change the brightness of the handset screen: Press the MENU softkey from the idle screen. Step 1: Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey...

  • Page 54: Settings

    Telephone settings Settings In this menu you can change the clock setting, key tone and IM alert tone of the telephone. You can remove the VMWI indicator when you do not have voicemail messages. You can also reset the telephone settings back to the defaults.

  • Page 55: To Set The Clock Manually

    Telephone settings Clock setting To set the clock manually: Press the MENU softkey from the idle screen. Step 1: Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey then press the SELECT softkey or the center NavKey/SELECT/ Step 4: Press the up or down NavKey...

  • Page 56: Key Tone

    Telephone settings Key tone The key tone is set to off by default. When the key tone is on, the handset will beep with each key press. To change the key tone setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the press the SELECT softkey or the center NavKey/SELECT/...

  • Page 57: Im Alert Tone

    Telephone settings IM alert tone IM alert tone is turned off by default. When the IM alert tone is on, the handset will beep when there is an incoming instant message. To change the IM alert tone setting: Step 1: Press the MENU softkey from the idle screen.

  • Page 58: Keypad Backlight

    Telephone settings Keypad backlight By default, the keypad backlight is turned on. To improve battery life during instant messaging, you might want to turn the backlight off. To change the backlight setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the press the SELECT softkey or the center NavKey/SELECT/...

  • Page 59: Clear Voice Mail

    Telephone settings Clear voice mail If you subscribe to the voicemail service provided by your local telephone company and you have a new voicemail message, the VMWI icon be displayed on the screen. Please contact your local telephone company for more information about voicemail service. To manually remove the VMWI indication: Press the MENU softkey from the idle screen.

  • Page 60: Default Settings

    Telephone settings Default settings Telephone default settings including handset volume, headset volume, �� Directory and call speakerphone volume, ringer volume, ringer melody for Home calls, ringer log entries will melody for VoIP calls, key tone, IM alert tone, keypad backlight, wallpaper, not be deleted color scheme, LCD brightness, clock setting, real time clock, VMWI and redial when the default...

  • Page 61: Default Settings Table

    Telephone settings Default settings table Parameter Handset volume Headset volume Speakerphone volume Ringer volume Melody for Home call Melody for VoIP call Key tone IM alert tone Keypad backlight Wallpaper Color scheme LCD brightness Clock setting Real time clock VMWI Redial records Default values Level 3...

  • Page 62: Messenger

    WINDOW IM buddy list of the names are displayed alphabetically. IS6110 phone. The names of the buddies with unread instant messages or Internet voice The ONLINE tab �� calls will be put at the top of the list in the active chat window.

  • Page 63: Online

    The status will be shown in front of the buddy name and on the STATUS tab. The wording used for the online status and the display of the status on the PC and the IS6110 phone are similar but not the same. See the following table for details.

  • Page 64: Offline

    Messenger Buddy status window Offline All of the offline buddies and buddies who have signed into the messenger service with Appear offline status will be displayed in this window. IM and VoIP calls cannot be sent to a buddy with offline status. Status Your IM status will be shown on the STATUS tab.

  • Page 65: Review Instant Messages

    CHAT softkey to review icon will be displayed www.vtechphones.com The following features are NOT supported by your Shirley IS6110 phone for MSN/WLM/AIM: ACTIVE CHAT WINDOW �� Add/modify/ Susan Smith remove buddies. �� Add/modify/ remove groups.

  • Page 66: Send Instant Messages

    Messenger Send instant messages Step 1: Press the MENU softkey from the idle screen. Step 2: Press the �� When there is press the SELECT softkey or the center NavKey/SELECT/ an incoming or outgoing instant -OR- message from Press the MSNGR softkey to access the messenger service directly or to a buddy, while in the idle screen.

  • Page 67: Incoming Home Call While Using Im In Messenger

    Messenger Incoming Home call while using IM in messenger While in the chat window, if there is an incoming Home telephone call, the messenger screen will disappear. The telephone will ring and the screen will display Incoming call. If you subscribe to the caller ID service from your telephone company, the caller ID information will be displayed.

  • Page 68: Accept An Incoming Voip Call

    Messenger Accept an incoming VoIP call �� While in the idle screen and there is an incoming VoIP call, the handset will ring and the screen will display the name of the caller. �� If you receive two or more VoIP Press the ACCEPT softkey or calls at the same Press the MUTE softkey or OFF to mute the ringer.

  • Page 69: Voip Calling

    Messenger VoIP calling Press the MENU softkey from the idle screen. Step 1: Step 2: Press the and/or then press the SELECT softkey or the center NavKey/SELECT/ -OR- Press the MSNGR softkey to access the messenger service directly while in the idle screen. Press the up or down NavKey to choose a buddy from the ACTIVE Step 3: CHAT WINDOW or ONLINE tabs and press the CHAT softkey.
  • Page 70 Messenger VoIP calling Step 7: To mute the microphone during a conversation, press the MUTE softkey and the mute icon �� During a VoIP conversation, softkey bar. Press the UNMUTE softkey to resume normal you can send conversation. or receive To end the VoIP conversation, press the CANCEL softkey.

  • Page 71: Voip/Im Call From Buddy Outside The Current Buddy Chat Window

    Messenger VoIP/IM call from buddy outside the current buddy chat window Step 1: While in the chat window, if there is an incoming VoIP or IM call from a different buddy, a blinking the buddy will be displayed at the top of the screen to replace the current buddy name.

  • Page 72: Incoming Home Call While On A Voip Call

    Messenger Incoming Home call while on a VoIP call If there is an incoming Home call while you are on a VoIP call, the phone will not ring through the speaker. There will be an audio alert to alert you of the new Home call.

  • Page 73: Incoming Voip Call While On A Home Call

    Messenger Incoming VoIP call while on a Home call While on a call and there is an incoming VoIP call, the name of the buddy will be displayed on the screen. The phone alert will not ring through the speaker. There will be an audio alert to notify you of the new VoIP call.

  • Page 74: Simultaneous Incoming Home Call And Voip Call While On A Home Call

    Messenger Simultaneous incoming Home call and VoIP call while on a Home call �� For details on how to access VoIP call comes first buddy status window, see The following scenario will only happen if you subscribe to call waiting. steps 1 and 2 in If you are on a Home call and there is an incoming VoIP call, the name of the Send instant...

  • Page 75: Multiple Incoming Voip Calls While On A Home Call

    Messenger Multiple incoming VoIP calls while on a Home call If you are on a Home call and multiple VoIP calls come in, only the first VoIP call will be accepted and displayed on the screen with an audio alert on the handset.

  • Page 76: Delete Buddy History

    NOT buddy will be removed. supported by your View buddy information IS6110 phone for MSN/Windows From this menu you can access email information for your buddies. Live Messenger Repeat Step 1 of View buddy history on page 70.

  • Page 77: Telephone Operation

    Telephone operation Making calls on the Home line �� To make a regular telephone call, press a dial tone, then dial the number. -OR- �� To use the speakerphone, press �� To predial (preview numbers before dialing), enter the numbers first. If you make a mistake while entering the numbers, press DEL and delete the number(s).

  • Page 78: Dialing Alphanumeric Phone Numbers

    Telephone operation Dialing alphanumeric phone numbers While entering a phone number in the pre-dial mode (preview numbers before dialing) or in the directory, the keypad is in numeric input mode by default and enter a phone number that has letters (for example a plumbing company’s phone number might be: 555-PLUMBER): Press CAP and Step 1:...

  • Page 79: Receiving Calls On The Home Line

    Telephone operation Receiving calls on the Home line �� When the telephone is ringing, press to answer the call. Press /SPEAKER if you want to answer using the speakerphone. After you answer the call, the screen displays the elapsed time of the call. If you subscribe to the caller ID service, see page 80 for caller ID information.

  • Page 80: Volume

    Telephone operation Volume You can adjust the listening volume from the handset or headset/speaker volume during a call. �� The volume settings of the While on a call using the handset, headset or speakerphone, press handset, headset to adjust the listening volume and a volume bar will be displayed or speakerphone on the screen.

  • Page 81: Redial

    Telephone operation Redial The telephone automatically saves the five most recently dialed numbers in the redial list. If there are more than five calls, the oldest entry is deleted to make room for the new call. Entries are displayed from the newest to the oldest. The most recently called number will be highlighted.

  • Page 82: Directory

    Telephone operation Directory Directory is a phonebook for storing names and telephone numbers. It can store Press the BACK �� up to 50 entries, with each entry consisting of up to 32 digits and 16 characters. softkey anytime A distinct picture and ringer melody can be assigned to each entry. to return to the Entries are sorted alphabetically, and names beginning with numbers are listed previous screen...

  • Page 83: Search And Review A Directory Entry

    Telephone operation Search and review a directory entry Step 1: Press the MENU softkey from the idle screen. Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ Step 3: Press the up or down NavKey press the SELECT softkey or the center NavKey/SELECT/ -OR- Press the up NavKey to access the directory directly while in...

  • Page 84: Edit A Directory Entry

    Telephone operation Edit a directory entry Step 1: Repeat Steps 1-4 of Search and review a directory entry on page 78 and press the OPTIONS softkey. Press the up or down Pressing ALT or �� NavKey in the text the center NavKey/SELECT/ entry mode to choose between Step 2:...

  • Page 85: Caller Id Operation

    Telephone operation Caller ID operation Caller ID with call waiting This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID service or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas.

  • Page 86: Call Log

    Telephone operation Call log The IS6110 telephone has a call log that can hold a maximum of 50 incoming call records, with each entry consisting of up to 24 digits and 16 characters. �� Due to regional service Entries are displayed in order from the newest to the oldest. When the memory differences, caller is full, the oldest entry is deleted to make room for new call information.

  • Page 87: Save Call Log Entry To The Directory

    Telephone operation Save call log entry to the directory Press the MENU softkey from the idle screen. Step 1: Step 2: Press the and/or press the SELECT softkey or the center NavKey/SELECT/ first call log record will be displayed. -OR- Press the down NavKey the idle screen.

  • Page 88: Delete Call Log Entry

    Telephone operation Delete call log entry Step 1: Press the MENU softkey from the idle screen. Step 2: Press the press the SELECT softkey or the center NavKey/SELECT/ first call log record will be displayed. -OR- Press the down NavKey the main idle screen.

  • Page 89: Handset Screen Display Messages

    The battery is low. You’ve tried to login to the messenger through the handset while the IS6110 software is not launched at the computer. The handset cannot make a Home call or answer an incoming call. The directory is empty.
  • Page 90 Handset screen display messages Recording completed Record cancelled Place in charger Charging... USB is not connected Transmission error! Password error! Login error! The recording is completed. The recording is cancelled when pressed . Put the handset into the charger because the battery is low. The handset is charging.

  • Page 91: Troubleshooting

    If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.
  • Page 92 The telephone might be malfunctioning. Please refer to the Warranty section (see page 100) of this user’s manual for further instruction. I cannot access The following features are NOT supported by our IS6110 phone for MSN/Windows Live Messenger some features in or AOL Instant Messenger: MSN/WLM/AIM using ��...
  • Page 93 Troubleshooting Problem Suggestion There is no dial tone. �� First, try all the above suggestions. �� Move the cordless handset closer to the telephone base. It might be out of range. �� The telephone line cord might be malfunctioning. Try installing a new telephone line cord. ��...
  • Page 94 Troubleshooting Problem Suggestion The telephone does �� Test a working telephone at the telephone jack. If another telephone has the same problem, not ring when there the problem is in the telephone jack. Contact your local telephone company (charges may is an incoming call.
  • Page 95 Troubleshooting Problem Suggestion There is noise �� The handset may be out of range. Move it closer to the telephone base. or interference �� Appliances or other cordless telephones plugged into the same circuit as the telephone base during a telephone can cause interference.
  • Page 96 Troubleshooting Problem Suggestion I hear other calls when �� Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
  • Page 97 How can I get �� If you need a replacement, call VTech Communications, Inc. at 1 (800) 595-9511 in the United replacement parts for States. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
  • Page 98 The IM/VoIP light on �� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has the telephone base been started on the computer. First, make sure the USB cable is securely plugged into the is off.
  • Page 99 If you have correctly entered your AIM Screen Name and Password but you are unable to login to your AIM account through the IS6110 phone software, try to login the AIM on the computer. If you are still unable to login your account, then there may be a problem with the Internet settings.
  • Page 100 IS6110 Base and Audio a music player on the computer. field in the Status tab of the IS6110 phone software. You have to reset the -OR- default sound device manually. I got a warning ��...
  • Page 101 If your internet does not work, contact your Internet Service Provider. Step 4: Close IS6110 Software. Try logging into AIM or MSN/WLM on your computer and use the chat feature. If you are unable to chat using either AIM or MSN/WLM software on your computer, you will not be able to chat using the IS6110 phone.
  • Page 102 Make sure that the PC is turned on and logged into Windows. Ensure USB cable is properly connected at both ends and that the IS6110 software is running. If you are using a USB hub or docking station, try connecting the USB cable directly to the PC or use a USB hub with an power adapter.
  • Page 103 Step 1: Press the MSNGR softkey to return to the chat window. Although the screen has gone shows on the display back to the idle screen, your message should have been sent. when I try to send a Step 2: Shut down the software and re-launch IS6110 software. message. www.vtechphones.com...

  • Page 104: Operating Range

    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Connecting.

  • Page 105: About Cordless Telephones

    How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you, or (b) the time remaining on the original one-year warranty, whichever is longer.
  • Page 106 Product(s) to the service location. VTech will return the repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.

  • Page 107: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).

  • Page 108: Fcc, Acta And Ic Regulations

    20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

  • Page 109: The Rbrc® Seal

    The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area. VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERY involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

  • Page 110: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536 - 1928.448 MHz Telephone base: 1921.536 - 1928.448 MHz Receive frequency Handset: 1922.470 - 1929.312 MHz Telephone base: 1922.470 - 1929.312 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
  • Page 111 Ending calls on the Home line 74 Entering characters for dialing 35 Entering characters in a text field FCC, ACTA and IC regulations 103 Find handset 75 Getting to know the IS6110 31 Handset charger installation 4 Handset layout 33 Handset screen display messages 84 www.vtechphones.com...
  • Page 112 Index LCD Brightness 48 Log onto the IS6110 phone software 24 Logout MSN/WLM/AIM 71 Maintenance 99 Make call log entries ready to dial or store 82 Making calls on the Home line 72 Messenger 57 Minimum requirements 1 Multiple incoming VoIP calls while on...
  • Page 113 Index Using the handset 35 View buddy history 70 View buddy information 71 VoIP/IM call from buddy outside the current buddy chat window 66 VoIP call comes first 69 VoIP calling 64 Volume 75 Wallpaper 46 Warranty 100 www.vtechphones.com...
  • Page 114 Info VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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6110

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