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User's Manual
Models: IS7121A
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IS7121-2A

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Summary of Contents for VTech IS7121A

  • Page 1 User’s Manual Models: IS7121A ht tp: // hkphones.v tech.c om IS7121-2A...
  • Page 2: Table Of Contents

    tAble of contentS IMPoRtAnt SAfetY InStRUctIonS ............1 Set UP tHe telePHone ................3 Package Contents .......................3 Location ..........................3 Connect the Base Station ....................4 Connect the Charger Base ....................5 Install and Charge the Handset Batteries ................6 Installation Options ......................7 2.6.1 Tabletop to Wall Mount Installation .................7 2.6.2 Wall Mount to Tabletop Installation .................9 Doorbell Battery Installation ....................10...
  • Page 3 4.12 Wall Paper ........................34 4.13 Clear Voicemail Indicators ....................34 4.14 Key Tone .........................35 4.15 Call Divert ........................36 USInG tHe DooRbell ................37 Answer a Chime ........................37 Start a Video Streaming Session ..................37 Extend a Video Streaming Session ..................38 End a Video Streaming Session ..................39 Answer an Incoming Call During Video Streaming ............39 View Captured Photos ......................39 Delete a Captured Photo....................39...
  • Page 4 Add a Predialled/Redial List Number to the Phonebook............49 View the Phonebook ......................50 Alphabetical Search ......................50 Dial, Edit or Delete a Phonebook ..................50 7.5.1 Dial a Phonebook Entry ..................50 7.5.2 Edit a Phonebook Entry ..................51 7.5.3 Delete a Phonebook Entry ..................51 Speed Dial .........................52 7.6.1 Assign a Speed Dial Phonebook Entry ..............52...
  • Page 5 9.12.2 Message Capacity ....................64 9.12.3 Voice Prompts .......................64 9.12.4 Call Screening at the Telephone Base or Handset ..........65 9.12.5 Call Intercept ......................65 9.13 Remote Access ........................65 9.13.1 Remotely Access the Answering System ..............65 9.13.2 Remote Commands ....................66 ReGIStRAtIon ..................67 10.1 Registration ........................67 10.1.1 Easy Registration for Additional Handset ..............67...
  • Page 6: Important Safety Instructions

    Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. Unplug this product from the wall outlet and refer servicing to VTech under the following conditions: •...
  • Page 7 DISPoSAl WARnInG When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. All electrical and electronic products/battery should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
  • Page 8: Set Up The Telephone

    Doorbell with wall mount cover • Telephone Wall mount bracket • Battery compartment cover (1 for IS7121A, 2 for IS7121-2A) • NiMH Rechargeable battery pack (1 for IS7121A, 2 for IS7121-2A) • AA Alkaline batteries (2) • Screw for doorbell (bottom) •...
  • Page 9: Connect The Base Station

    connect the base Station Telephone wall jack Mains power wall socket Telephone Mains power cable line cord A DSL filter (not in- cluded) is required if you have DSL high-speed Internet service. The DSL filter must be plugged into the tele- phone wall jack.
  • Page 10: Connect The Charger Base

    connect the charger base Mains power wall socket Mains power cable Charger Plug the mains power cable into the charger base, plug the other end into the mains power wall socket and switch the power on. note Ensure power cord is fed through slot on the charger so unit sits flush with the desk.
  • Page 11: Install And Charge The Handset Batteries

    Install and charge the Handset batteries light cHARGe remains on when charging. Slide open the battery compartment cover. Place the supplied rechargeable battery in the battery compartment, with the battery connector plugged in, as shown. Slide the battery compartment cover back on until it clicks into place. Place the handset on the base to charge for at least 16 hours.
  • Page 12: Installation Options

    Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate. 2.6.1 tabletop to Wall Mount Installation If you have already installed the telephone for tabletop use, unplug the telephone line cord from...
  • Page 13 3. Plug the telephone line cord into the telephone wall jack or DSL filter. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. 4. Plug the power cord into an electrical outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties.
  • Page 14: Wall Mount To Tabletop Installation

    2.6.2 Wall Mount to tabletop Installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall.
  • Page 15: Doorbell Battery Installation

    Doorbell battery Installation Remove the wall mount cover at the back. Install two AA batteries into the battery compartment, matching the polarity markings (+ and -) inside the battery compartment.
  • Page 16: Locating The Doorbell

    locating the Doorbell Before mounting the doorbell on a wall, make sure you test if the location you install the doorbell is in range, and adjust the camera angle to best suit your needs. to test the location for installation: Hold the doorbell in the location where you want to install the doorbell, then follow the steps below to test the reception range and video capture angle.
  • Page 17 6. Keep the video streaming on for camera lens adjustment. When finding a desirable location for the doorbell: • Make sure the visitor is standing in a reasonable distance away from the doorbell. • Avoid mounting it on a location which is subjected to vibration or shock. •...
  • Page 18 Test at the front door to determine when the infrared LEDs turn on. When they are in operation, they turn red. To adjust the shooting area, you may either relocate the doorbell in different height level, or adjust the camera angle (see below). to adjust the camera angle: •...
  • Page 19 Side view top view Shooting area Shooting area 50 degrees 50 degrees 18.3 inches inches Shooting area Shooting area 22.8 inches 23 inches 19.7 inches 20 inches 60 degrees 60 degrees 19.7 inches inches 63 inches 63 inches You may install the doorbell in a lower position. The diagram below demonstrates an example of doorbell camera position to view a visitor about 20 inches from the camera.
  • Page 20 You may install the doorbell on the left or right side. The diagram below demonstrates an example of doorbell camera position to view a visitor about 20 inches from the camera. The camera in this example is set in 10 degrees angle to the right. top view Shooting area 50 degrees...
  • Page 21: Install The Doorbell Wall Mount Cover

    Install the Doorbell Wall Mount cover Make sure to test the reception and the doorbell position before you mount the doorbell on the wall. See locating the doorbell on pages 11-15 to choose a desirable position for the doorbell. Use a pencil to mark two holes on the desired location. Then remove the wall mount and drill two holes in the wall.
  • Page 22 Align the holes on the wall mount cover with the holes on the wall (or stud). Tighten the screws into the holes to secure the wall mount cover onto the wall.
  • Page 23: Install The Doorbell

    2.10 Install the Doorbell Push the doorbell gently onto the wall mount until they are sealed tightly. This doorbell meets the IPX4 waterproof standard. Make sure the doorbell is tightly sealed with its wall mount cover in order to maintain its waterproof ability. Seal tightly Push Push...
  • Page 24: Untach Doorbell From Wall Mount Cover

    2.11 Untach Doorbell from Wall Mount cover After an extended exposure to cold, heat or humidity, the doorbell gasket rubber may become sticky. If you need to remove the doorbell from its wall mount cover in case of battery replacement or doorbell relocation, follow the steps below.
  • Page 25: Get To Know Your Phone

    3. Get to KnoW YoUR PHone overview of the Handset cHARGe light On when the handset is charging in the telephone base or charger. Soft keys (2) Press to select a menu item displayed above the key.
  • Page 26: Lcd Display

    q/Vol-/cID Press to scroll down while in a menu, or in the directory, call log or redial list. Press to review the call log when the phone is not in use. While entering names or numbers, press to move the cursor to the left. During a call or message playback, press to decrease the listening volume.
  • Page 27 p/Vol+/ Press to scroll up while in a menu, or in the directory, call log or redial list. Press to review the directory when the phone is not in use. While entering names or numbers, press to move the cursor to the right. During a call or message playback, press to increase the listening volume.
  • Page 28: Overview Of The Base Station

    overview of the base Station PAGE PAGE /PAGe Press to page all system handsets. Message window Shows the number of messages, and other information of the answering system or telephone base. In USe light Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use.
  • Page 29 X/Delete Press to delete the playing message. Press twice to delete all old messages when in idle. +/Vol/- Press to adjust the listening volume during a call or message playback. Press to adjust the telephone base ringer volume when the phone is not in use. /SKIP Press to skip to the next message.
  • Page 30: Overview Of The Doorbell

    overview of the Doorbell camera lens Infrared leDs Backup light for night vision. Doorbell light Flashes when /DooRbell is pressed. /DooRbell Press to send a chime to the telephone base and capture a photo.
  • Page 31: Handset Lcd Display Icons And Symbols

    Handset lcD Display Icons and Symbols The screen display gives you information on the current status of the telephone. Display icons Description: Icons can be on (visible), or Flashing or Off (not visible) Battery is low; place handset in charger to recharge. Full battery power level.
  • Page 32: Menu Structure

    Menu Structure In idle mode, press MENU to enter the menu. Refer to the following table for the menu structure. Key Press MENU Main Menu Play msgs AnsweringSys Phonebook call log Sub menu Play new Outgoing msg View View messages Delete all old Add contact Del all calls...
  • Page 33: Text And Digit Entry Table

    text and Digit entry table The following table shows you where each letter and punctuation character can be found. Respective character table will be used when corresponding menu language is selected. This will be helpful when storing a name in the contacts or renaming your handset. In editing mode, a cursor is displayed to indicate the current text entry position.
  • Page 34: Phone Settings

    PHone SettInGS Handset Ringer Volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, the handset displays Press MenU when the handset is not in use. Press to scroll to Ringers, then press Select. Press Select to choose Ringer volume.
  • Page 35: Chime Volume

    chime Volume You can adjust the telephone base or handset chime volume level, or turn the chime off. Press MenU when the handset is not in use. Press to scroll to chime, then press Select. Press Select to choose chime volume. Press to choose local handset or base, then press Select.
  • Page 36: Set Date And Time

    to turn off the quiet mode: Press and hold when the handset is not in use. The handset displays Quiet mode is off briefly. You hear a confirmation tone and the handset returns to idle. note If you change the settings of the ringer tone, handset ringer volume or telephone base ringer volume while the quiet mode is on, you can still hear the samples of them.
  • Page 37: Rename Devices

    Rename Devices You can create a name for each handset and doorbell. The new name can be up to 11 characters. Press MenU when the handset is not in use. Press to scroll to Settings, then press Select. Press to scroll to Rename devices, then press Select. Press to choose local handset or Doorbell, then press Select.
  • Page 38 • This feature is not supported with headsets. • This feature does not announce information for call waiting calls. • It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, it will not have time to announce the caller ID information.
  • Page 39: Lcd Brightness

    4.10 lcD brightness You can adjust the screen brightness of your handset to optimize readability lighting conditions. Press MenU when the handset is not in use. Press to scroll to Settings, then press Select. Press to scroll to lcD brightness, then press Select. Press to sample each brightness level.
  • Page 40: Key Tone

    Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
  • Page 41: Call Divert

    4.15 call Divert You can divert a doorbell call to an external number. The telephone base will call directly to the destination number during doorbell ringing. to set call divert on: Press MenU when the handset is not in use. Press to scroll to Settings, then press Select.
  • Page 42: Using The Doorbell

    USInG tHe DooRbell Answer a chime When /DooRbell is pressed, you hear a chime. The doorbell automatically captures a photo of the visitor. • Press SPeAK to answer. noteS • Only one handset can answer the chime and start a video streaming session. •...
  • Page 43: Extend A Video Streaming Session

    -oR- • Press /VIeW when the handset is not in use note • If you have more than one doorbell, press to scroll to the desired doorbell and then press Select. -oR- • Press /VIeW during a call. The call is put on hold and other system handsets display line on hold.
  • Page 44: End A Video Streaming Session

    end a Video Streaming Session • Press off on the handset or put the handset back in the telephone base. The handset displays Session ended. Answer an Incoming call During Video Streaming If you receive an outside call during a video streaming session, there is an alert tone. •...
  • Page 45: Using The Phone

    USInG tHe PHone Make a Home call 6.1.1 Preparatory Dialing Enter the telephone number, then press on the handset. 6.1.2 Direct Dialing Press on the handset, then enter the telephone number. Answer a call Press or any dialing key ( end a call Press off on the handset or put the handset back in the telephone base or charger.
  • Page 46: Call Waiting

    call Waiting If you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call. • Press /flASH on the handset to put the current call on hold and take the new call. •...
  • Page 47: Find Handset

    to access a number from the directory while on a call with the handset: Press oPtIon. Press Select to select Phonebook. Press to scroll to the desired entry. Press DIAl to dial the displayed number. to access a number from the call log while on a call with the handset: Press oPtIon.
  • Page 48: Redial

    note Press MUte or SIlence to turn off the ringer of that handset. Its screen briefly shows Ringer muted and displays 6.12 Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is deleted to make room for the new entry.
  • Page 49: Transfer A Call

    6.14 transfer a call While on an outside call, you can transfer the call from one system device to another. This feature is only applicable to models with more than one handset. During a call, press oPtIon. Press to scroll to transfer, then press Select. •...
  • Page 50: Join A Call In Progress

    6.15 Join a call in Progress You can use four cordless handsets at a time on an outside call. You can buy additional expansion handsets (IS7101A) for this telephone base. You can register up to 10 handsets to the telephone base, including a maximum of two doorbells.
  • Page 51: Answer An Incoming During An Intercom Call

    (0-9, ) on the destination handset. Both handsets now show Intercom. To end the intercom, press off or on the handset or place the handset back in the telephone base or charger. Both devices display Intercom ended. noteS • You can cancel the intercom call before it is answered by pressing off or enD. •...
  • Page 52: Call Transfer Using Intercom

    6.18 call transfer Using Intercom Use the intercom feature to transfer an outside call from one handset to another. During a call, press oPtIon on the handset. Press to scroll to Intercom, then press Select. • If your system has two handsets, your handset displays calling other handset. The destination handset displays other handset is calling.
  • Page 53: Phonebook

    PHonebooK The home phonebook stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Phonebook entries are shared by the handsets. Any modifications made on one device apply to all system devices.
  • Page 54: Add A Predialled/Redial List Number To The Phonebook

    • Press to move the cursor to the left or right. • Press 0 to add a space. Press Delete or bAcKSP • to erase a character. • Press and hold Delete to erase all characters. Press SAVe to save. The handset displays Saved and then returns to the previous menu. You hear a confirmation tone.
  • Page 55: View The Phonebook

    View the Phonebook Entries are sorted alphabetically. Phonebook entries appear alphabetically. Press on the handset when the phone is not in use. The screen displays Phonebook entries: XX for a few seconds, then displays the first entry in the phonebook. Press to browse through the phonebook.
  • Page 56: Edit A Phonebook Entry

    7.5.2 edit a Phonebook entry Search for the desired entry in the phonebook. When the desired entry displays, press eDIt. The handset displays eDIt nUMbeR. Use the dialing keys to edit the name. • Press to move the cursor to the left or right. •...
  • Page 57: Speed Dial

    Speed Dial 7.6.1 Assign a Speed Dial Phonebook entry You can assign 9 of your phonebook entries to a speed dial slot (0, 2-9). The speed dial entries are shared by all handsets. Up to 9 speed dial entries can be stored. The speed dial number must be created from an existing entry in the phonebook.
  • Page 58: Reassign A Speed Dial Entry

    7.6.4 Reassign a Speed Dial entry Press MenU when the phone is not in use. Press to scroll to Phonebook, then press Select. to scroll to Speed dial, then press Select. Press Press , or a dialing key (0, 2-9) to choose an occupied speed dial location, then press VIeW. Press to browse to the desired entry.
  • Page 59: Call Log

    cAll loG caller ID If you have subscribed to Caller ID service, you will be able to see your caller’s number on your handset display (provided it is not blocked) prior to answering the call. If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name on the display instead.
  • Page 60: Dial A Call Log Entry

    8.1.2 Dial a call log entry Search for the desired entry in the call log. When the desired entry displays, press on a handset to dial. 8.1.3 Save a call log entry to the Phonebook Call log entries can only be saved to the Home phonebook. Select a desired entry in the call log.
  • Page 61: Delete A Single Entry In The Call Log

    8.1.4 Delete a Single entry in the call log Select a desired entry in the call log. When the desired entry is displayed, press Delete on the handset. The screen shows the previous call log entry. You hear a confirmation tone. 8.1.5 Delete the entire call log Press...
  • Page 62: Answering Machine

    AnSWeRInG MAcHIne Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the outgoing message, activate the call screening, or change the number of rings, remote access code or message recording time. Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line.
  • Page 63: Outgoing Messages

    outgoing Messages An outgoing message is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this default outgoing message, or replace it with your own. 9.2.1 Play Your outgoing Messages...
  • Page 64: Delete Your Outgoing Messages

    9.2.3 Delete Your outgoing Messages Press MenU when the phone is not in use. Press to scroll to AnsweringSys, then press Select. Press Select again to choose outgoing msg. The handset displays oUtGoInG MSG and announces, “Announcement. Press PLAY or press ReCoRD.”...
  • Page 65: Delete All Old Messages

    When the handset is playing a message, its screen shows the caller’s name or number. If the caller’s information is unavailable, the handset shows no caller info. options during playback: • Press Vol+ or Vol- to adjust the message playback volume. •...
  • Page 66: Record And Play Memos

    Record and Play Memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the base. Play and delete them the same way as incoming messages. to record a memo: Press MenU...
  • Page 67: Number Of Rings

    number of Rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or time saver. With time saver selected, the answering system answers after 2 rings when you have new messages, and after 4 rings when you have no new messages.
  • Page 68: Message Alert Tone

    9.10 Message Alert tone When the message alert tone is set to on, the telephone base beeps every 10 seconds to alert you to new messages. The tone stops when all new messages have been reviewed. to change the setting: Press MenU when the phone is not in use.
  • Page 69: Answering System And Voicemail

    9.12 Answering System and Voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemaiI (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
  • Page 70: Call Screening At The Telephone Base Or Handset

    9.12.4 call Screening at the telephone base or Handset to screen a call at the telephone base: If the answering system and call screening are on, the outgoing messages and the incoming message broadcast at the telephone base while the call is answered by the answering system. options while a message is being recorded: •...
  • Page 71: Remote Commands

    9.13.2 Remote commands Press to listen to all messages. Press to listen to new messages only. Press to delete the current message (during playback). Press twice to delete all old messages. Press to repeat the current message (during playback). Press to stop. Press to listen to a list of remote commands.
  • Page 72: Registration

    ReGIStRAtIon 10.1 Registration The cordless handset provided within your product package is already registered as HAnDSet 1. The doorbell provided within your product package is already registered as Doorbell 1. This telephone system accommodates up to 10 handsets, including a maximum of two doorbells.
  • Page 73: Easy Registration For Additional Doorbell

    10.1.2 easy Registration for Additional Doorbell You can add another new doorbell (IS741A, purchased separately) to your IS7121A telephone system. This telephone system accommodates up to two doorbells. Each new doorbell must be paired to the telephone base before use.
  • Page 74: Deregister Handsets And Doorbells

    10.2 Deregister Handsets and Doorbells If you want to replace a handset/doorbell or reassign the designated handset/doorbell number of a registered handset/doorbell, you must deregister all the handsets/doorbells and then individually register each handset/doorbell again. To make deregistration easier, read all of the instructions on this page before you begin. to deregister all handsets and doorbells: Make sure that all devices are out of the telephone base and chargers before you begin deregistration.
  • Page 75: Default Settings

    11. DefAUlt SettInGS Items Default Values Default Settings of Handset EXT RING MELODY 1 EXT RING VOLUME VOLUME 4 EARPIECE VOLUME VOLUME 4 HANDSFREE VOLUME VOLUME 4 CHIME VOLUME VOLUME 6 CHIME TONE TONE 1 HANDSET NAME Headset 1 (Depend on no. of Handset) KEY TONE VOLUME VOLUME 3 LOW BATTERY BEEP...
  • Page 76: Troubleshooting

    12. tRoUbleSHootInG If you have difficulty with your phone, please try the suggestion listed below. Problem Solutions My telephone does • Make sure the batteries are installed and charged correctly. For optimum not work at all. daily performance, return the handset to the telephone base after use. •...
  • Page 77 there is • The handset may be out of range. Move it closer to the telephone base. interference • If you subscribe to high-speed Internet service (digital subscriber line during a telephone - DSL) through your telephone line, you must install a DSL filter between conversation.
  • Page 78 PBX systems. technical Support For technical support, please call VTech Technical Inquiry Hotline 852-2667 7433. Please read out the serial number of this telephone to Technical Center. The serial number can be found in the battery compartment after having the batteries removed.
  • Page 79: Technical Specifications

    13. tecHnIcAl SPecIfIcAtIonS Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1.88 GHz-1.9 GHz Telephone base: 1.88 GHz-1.9 GHz Doorbell: 1.88 GHz-1.9 GHz Channels 128 (RGB) x 160 DOTS; 1.77’’; TFT PANEL Nominal effective range Indoor: 50m Outdoor: 300m Power requirements Handset unit: NiMH Rechargeable battery pack Doorbell unit: AA Alkaline batteries (2)
  • Page 80: Care And Maintenance

    14. cARe AnD MAIntenAnce take care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water •...
  • Page 81 Suite 1601, Lever Tech Centre, 69-71 King Yip Street, Kwun Tong, Kowloon, Hong Kong. Customer Service Hotline: (852) 2666 5558 Technical Inquiry Hotline: (852) 2667 7433 VtecH telecoMMUnIcAtIonS ltD. A member of tHe VtecH GRoUP of coMPAnIeS. © 2014 VTech Telecommunications Ltd. All Rights Reserved.

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