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Table of contents
Installaton . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect power and telephone lne cords . . . . . . . 2
Install handset battery . . . . . . . . . . . . . . . . . 3
Wall mountng bracket nstallaton . . . . . . . . . . 4
Desk/table bracket nstallaton . . . . . . . . . . . . 4
Belt clp . . . . . . . . . . . . . . . . . . . . . . . . 5
Check for dal tone . . . . . . . . . . . . . . . . . . 6
Charge the handset battery . . . . . . . . . . . . . . 6
Language . . . . . . . . . . . . . . . . . . . . . . . 6
Set the dal mode . . . . . . . . . . . . . . . . . . . 6
Handset rnger style . . . . . . . . . . . . . . . . . . 7
Set rnger volume . . . . . . . . . . . . . . . . . . . 7
Telephone operaton . . . . . . . . . . . . . . . . . . . 8
Handset layout . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . . . 9
Headset jack . . . . . . . . . . . . . . . . . . . . .13
Operatng range . . . . . . . . . . . . . . . . . . . .14
Drectory . . . . . . . . . . . . . . . . . . . . . . . . 15
Store a drectory entry . . . . . . . . . . . . . . . . .15
Edt a drectory entry . . . . . . . . . . . . . . . . .16
Erase a drectory entry . . . . . . . . . . . . . . . .17
Move a drectory entry to the speed dal . . . . . . .17
Dal a drectory number . . . . . . . . . . . . . . . .18
Store a speed dal entry . . . . . . . . . . . . . . . .19
Edt a speed dal entry . . . . . . . . . . . . . . . .20
Delete a speed dal entry . . . . . . . . . . . . . . .21
Dal a speed dal number . . . . . . . . . . . . . . .21
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22
About call hstory (caller ID) . . . . . . . . . . . . . .23
Delete a specific call . . . . . . . . . . . . . . . . .24
Delete all calls . . . . . . . . . . . . . . . . . . . . .24
Dal a dsplayed number . . . . . . . . . . . . . . .24
Dsplay screen messages . . . . . . . . . . . . . . .25
Settng the clock . . . . . . . . . . . . . . . . . . . .26
About announcements . . . . . . . . . . . . . . . .26
Answerng system layout . . . . . . . . . . . . . . .27
Record your announcement . . . . . . . . . . . . . .27
Revew your announcement . . . . . . . . . . . . .27
Delete your announcement . . . . . . . . . . . . . .27
Answerng system setup . . . . . . . . . . . . . . .28
Feature summary . . . . . . . . . . . . . . . . . . .28
Lsten to, save & delete messages . . . . . . . . . .29
Call screenng/ntercept . . . . . . . . . . . . . . . .29
Record a memo . . . . . . . . . . . . . . . . . . . .30
Remote access . . . . . . . . . . . . . . . . . . . .32
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Summary of Contents for VTech Amplified Phone
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Page 1: Table Of Contents
Table of contents Before you begn . . . . . . . . . . . . . . . . . . . . . 1 Parts checklst . - Page 2 Voce menu . . . . . . . . . . . . . . . . . . . . . .32 Remote access commands .
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Page 3: Need Help
NEED HELP? Ths user’s manual has all the feature operaton and troubleshootng you need to nstall and operate your new VTech phone . Please take the tme to revew thoroughly to ensure proper nstallaton of ths VTech nnovatve and feature rch product . -
Page 4: Before You Begin
• Battery • User’s manual To order a replacement battery go to www .vtechphones .com or call VTech Communcatons, Inc . at 1 (800) 595-9511 n the Unted States . In Canada, go to www .vtechcanada .com or call 1 (800) 267-7377 . -
Page 5: InstallatOn
Installation Connect power and telephone line cords Install the telephone base as shown below . Choose a central locaton wthn the home, away from • Install the telephone any electronc equpment and applances such as personal computers, computer routers, televson base away from sets, mcrowave ovens, and refrgerators . -
Page 6: Choose Location
VTech battery, or equvalent . To order a replacement battery go to www . vtechphones . com or call VTech Communcatons, Inc . at 1 (800) 595-9511 n the Unted States . In Canada, go to www .vtechcanada . -
Page 7: Wall MountNg Bracket NstallatOn
Installation Wall mounting bracket installation (optonal) Your telephone base comes wth the wall mountng/desktop bracket nstalled, ready for desktop use . If you prefer to mount your telephone on the wall (optonal), t s desgned to mount on a standard telephone wall plate . -
Page 8: If You Subscribe To Dsl Service
Installation If you subscribe to DSL service: If you receve hgh speed nternet servce through your phone lne (commonly referred to as DSL), and you are experencng nterference durng conversatons and/or your caller ID features aren’t functonng properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. -
Page 9: Check For Dial Tone
Installation Check for dial tone After the batteres are charged, pck up the handset and press TALK/FLASH; you should hear a dal tone . If you do not, refer to the Troubleshooting secton n the back of ths user’s manual . •... -
Page 10: Set Handset Date And Time
Installation Set handset date and time If you subscrbe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID servce, you can set the date and tme manually: Press PROG, then press •... -
Page 11: Telephone OperatOn
Telephone operation Handset layout 1 . TALK 2 . FLASH 3 . CHAN (channel) 4 . REMOVE 5 . ANSWER A CALL /CID VOL- /VOL + 7 . SELECT 8 . OFF 9 . REDIAL/PAUSE 10 . PROG (program) www.vtechphones.com SELECT... -
Page 12: Telephone Base Layout
Telephone operation Telephone base layout 11 . CHARGE/IN USE 12 . MESSAGE WINDOW 13 . ANS ON/OFF 14 . PLAY/STOP 15 . REPEAT/ 16 . SKIP/ 17 . DELETE/ X 18 . VOL 19 . CLOCK 20 . SETUP 21 . ANNC (announcement) 22 . -
Page 13: Handset Operation
Telephone operation Handset operation Making calls • Whenever the phone • Press TALK/FLASH, then dal the number . s n use, the call — OR — tmer wll be shown Dal the number (press at the top rght corner . Ending calls •... -
Page 14: Vol
Telephone operation • Whle phone s not n use, press to dsplay caller ID nformaton . • Whle enterng names or numbers nto memory, press last character entered . /VOL+ • Whle on a call, press to ncrease the volume . A double beep wll sound when you reach the hghest settng . -
Page 15: Telephone Base Operation
Telephone operation Telephone base operation CHARGE/IN USE • Flashes n unson wth an ncomng call’s rngng . • Flashes slowly when the handset s n use or answerng machne pcks up a call or extenson s off hook . • Glows steadly when the handset s chargng . -
Page 16: Temporary Tone Dialing
3 . After you hang up, the phone automatcally returns to pulse dalng . Headset jack You can use ths telephone handsfree when you nstall any VTech 2 .5 mm headset, purchased separately . Plug the headset nto the jack located on the rght sde of the handset (under the small rubber flap). -
Page 17: Operating Range
Telephone operation Operating range Ths cordless telephone operates wthn the maxmum power allowed by the Federal Communcatons Commsson (FCC) . Even so, ths handset and telephone base can communcate over only a certan dstance - whch can vary wth the locatons of the telephone base and handset, the weather, and the construction of your home or office. -
Page 18: DRectory
Directory Your phone can store 20 (ncludng the nne speed dal entres) telephone numbers wth names (up to 15 characters for the name and 24 dgts for the number n each locaton) n the handset . Store a directory entry 1 . -
Page 19: Edit A Directory Entry
Directory 5 . Enter the telephone number . Press correctons . Press REDIAL/PAUSE to store a pause f necessary . A P wll be shown on the dsplay . • When you reach the — OR — end of the lst n the drectory, END OF Press REDIAL/PAUSE to dsplay the last number daled from ths handset . -
Page 20: Erase A DRectory Entry
Directory Erase a directory entry 1 . Press . The screen dsplays DIRECTORY . 2 . Press to scroll alphabetcally through entres stored n drectory . — OR — Press the dial pad key for the first letter of the entry you want to delete. 3 . -
Page 21: Dial A Directory Number
Directory 4 . Press SELECT. The screen dsplays ENTER 1-9 . 5 . Press the key (1-9) to move ths entry from the normal drectory to the speed dal memory and assign the memory location. You’ll hear a confirmation beep. A memory location number (1 through 9) wll be dsplayed wth ths entry . -
Page 22: Speed Dial
Speed dial Your phone can store up to nne telephone numbers wth names (up to 15 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn (numbered 1 through 9) n the handset . These numbers can be daled wth two button presses . You can also store telephone numbers wth names alphabetcally n the drectory . -
Page 23: Edit A Speed Dial Entry
Speed dial 5 . After you enter the name, press SELECT or PROG. The screen dsplays ENTER NUMBER . 6 . Enter the telephone number . Use • If the locaton s not Press REDIAL/PAUSE to enter a pause f necessary . A P wll be shown wth the entry . empty, your new —... -
Page 24: Delete A Speed Dial Entry
Speed dial Delete a speed dial entry 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to delete . 2 . When the screen dsplays the entry you want to delete, press SELECT. Then press ERASE flashes. -
Page 25: Caller Id
Caller ID Your phone has a caller ID (CID) wth call watng feature that works wth servce from your local phone servce provder . Caller ID wth call watng lets you see who’s callng before you answer the phone, even when you’re on another call . You may need to change your phone servce to use ths feature . -
Page 26: About Call HStory (Caller Id)
n call hstory . C a l l e r ’ s t e l e p h o n e number Ths party has called VTECH more than once 1-234-567-8900 Poston of call n call... -
Page 27: Delete Records From Call History
Caller ID Delete records from call history Delete a specific call: • Caller ID numbers 1 . Locate the record you want to delete from call hstory . may appear wth 2 . Press the CHAN/REMOVE key to delete. You’ll hear a confirmation beep. an area code that may not be requred Delete all calls:... -
Page 28: Display Screen Messages
Caller ID sequences avalable for ths call (area code + number; 1 + area code + number; number only; 1+ number) . See the llustraton on the prevous page showng the avalable dalng optons and note n the margn of ths page for more nformaton . -
Page 29: Answering System Operation
Answering system operation Audible indicators Your telephone system gives you voice prompts for feature operations and voice confirmations when • If you have caller ID you press a button or complete an operaton . servce the clock wll Setting the clock be set automatcally wth ncomng calls . -
Page 30: AnswerNg System Layout
Answering system operation Answering system layout Repeat or playback prevous message . In setup mode, use to change settngs Turn answerng system on or off Enter answerng system feature setup Revew/change clock settng Record your announcement 1 . Press ANNC untl you hear “Announcement. Press PLAY or press RECORD.” 2 . -
Page 31: Answering System Setup
Answering system operation Answering system setup You can set up one feature at a time, or you can set up the first feature and then move on to set up • To advance the other features n sequence . or recede the 1 . -
Page 32: LSten To, Save & Delete Messages
Answering system operation “Remote access code <current setting>, to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP.” “Message alert tone <current setting>, to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP.” Listen to, save & delete messages The system automatcally saves your messages untl you delete them, and can store approxmately 11 mnutes of messages, memos, and announcements (up to a maxmum of 95 messages) . -
Page 33: Record A Memo
Answering system operation Delete messages • To delete a message, press DELETE whle the message s playng . Press and hold DELETE n dle • delete all old messages n dle mode . • You cannot delete a message untl t’s been revewed; deleted messages cannot be recovered . - Page 34 Answering system operation Window display: 1-95 0-94 (flashing) 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 1-95 (flashing) 1-8 (steady for two seconds) 10-99 (steady for two seconds) ON or OF (steady for two seconds) -- (flashing) -- (steady) When: No messages .
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Page 35: Remote Access
Answering system operation Remote access You can access many features of your answerng system remotely from a touch tone phone . 1 . Dal your telephone number . 2 . When the system answers, enter your remote access code . If the memory s full, t announces ‘Memory is full’... - Page 36 Answering system operation Function: Command: Press 3 whle message s playng . Press 33 durng or after HELP Delete message menu announcement to delete all old messages . Record announcement Press *7; after beep, record announcement, press 5 to stop . System plays back announcement .
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Page 37: Telephone OperatOn
Telephone operation Display screen messages Screen displays: ** RINGING ** CONNECTING... PHONE ON ** PAGING ** BATTERY LOW SCANNING... CAN’T CONNECT RINGER OFF NEEDS RECHARGING When: There s a call comng n . The handset s watng for dal tone . The handset s n use . -
Page 38: BatterEs
Batteries Battery care and performance: After your battery s fully charged, you can expect the followng performance: Operation Whle n use (talkng) Whle not n use (standby*) * Handset s off the telephone base but not n use . • The battery needs chargng when: —... -
Page 39: Troubleshooting
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommuncatons Canada Ltd . at 1-800-267-7377 . - Page 40 Troubleshooting Problem Suggestion Make sure the handset s placed n the telephone base correctly . The CHARGE lght on the The battery does not • telephone base should be on . charge n the handset If the cordless handset s n the telephone base but the CHARGE lght s not on, refer to The or the handset battery •...
- Page 41 Troubleshooting Problem Suggestion The CHARGE / IN • Ths s a sgnal that the battery s very low, completely depleted, when there s no electrcal contact between the battery and the telephone base or when the telephone lne s n use . USE Indcator on the telephone base s •...
- Page 42 Troubleshooting Problem Suggestion The telephone does • Make sure the rnger s on . (See page 7 for handset and page 28 for telephone base) . not rng when there s • Make sure the telephone lne cord and power adapter are plugged n properly (see page 2) . an ncomng call .
- Page 43 Troubleshooting Problem Suggestion I cannot dal out . • Frst, try all the above suggestons . • Make sure there s a dal tone before dalng . It s normal f the cordless handset takes a second or two to synchronze wth the telephone before producng a dal tone . Wat an extra second before dalng .
- Page 44 Troubleshooting Problem Suggestion There s nose • The handset may be out of range . Move t closer to the telephone base . • Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause or nterference nterference .
- Page 45 Troubleshooting Problem Suggestion My caller ID features • Caller ID s a subscrpton servce . You must subscrbe to ths servce from your local telephone are not workng company for ths feature to work on your telephone . properly . •...
- Page 46 Troubleshooting Problem Suggestion The answerng system • Make sure the answerng system s on . When the answerng system s on, the red lght on the ANSWER ON/OFF key should be lt . does not answer after the correct number of •...
- Page 47 Troubleshooting Problem Suggestion The messages on • Press the system are very difficult to hear. The answerng system • Make sure you are enterng the correct remote access code (see page 32 and 33) . does not respond to • Make sure you are callng from a touch-tone telephone .
- Page 48 Troubleshooting Problem Suggestion Common cure for • If the unt s not respondng normally, try puttng the cordless handset n the telephone base or electronc equpment . the charger . If t does not seem to respond, try the followng (n the order lsted): •...
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Page 49: MaNtenance
How long is the limited warranty period? • The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase . If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty;... - Page 50 VTech assumes no rsk for damage or loss of the Product n transt . • If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty .
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Page 51: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all nstructons . Follow all warnngs and nstructons marked on the product . Unplug ths product from the wall outlet before cleanng . -
Page 52: Fcc, Acta And Ic RegulatOns
FCC crtera . The handset may be safely held aganst the ear of the user . The telephone base shall be nstalled and used such that parts of the user’s body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more . If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp . -
Page 53: The Rbrc ® Seal
t easy for you to drop off the spent battery at local retalers partcpatng n the RBRC 800-8-BATTERY™ for nformaton on N-Cd battery recyclng and dsposal bans/restrctons n your area . VTech’s nvolvement n ths program s part of ts commtment to protectng our envronment and conservng natural resources . -
Page 54: Technical Specifications
Technical specifications Enhanced 5 .8GHz technology–your phone operates on a dual band transmsson that combnes the best of 5 .8GHz and 900MHz technologes, provdng enhanced performance over standard cordless telephones . Frequency control Crystal controlled PLL syntheszer Transmt frequency Base: 912 .75 - 917 .10 MHz Handset: 5863 .80 - 5872 .5 MHz Receve frequency Base: 5863 .80 - 5872 .5 MHz... -
Page 55: Index
Index About announcements 26 About call hstory (caller ID) 23 Answerng system operaton 26 Answerng system setup 28 Audble ndcators 26 Batteres 35 Battery care and performance 35 Before you begn 1 Belt clp 5 Call screenng/ntercept 29 Caller ID 22 Charge the handset battery 6 Check for dal tone 6... - Page 56 Language 6 Lmted Warranty 46 Lsten to, save & delete messages 29 Mantenance 46 Move a drectory entry to the speed dal 17 Operatng range 14 Parts checklst 1 Reassgn locatons n speed dal 21 Record a memo 30 Record your announcement 27 Remote access 32 Remote access commands 32 Replacng the handset battery 35...
- Page 57 VTECH TELECOMMUNICATIONS LTD . A member of THE VTECH GROUP OF COMPANIES . Dstrbuted n the U .S .A . by VTech Communcatons, Inc . Beaverton, Oregon Dstrbuted n Canada by VTech Telecommuncatons Canada Ltd ., Rchmond, B .C .
- Page 58 User’s manual w w w . v t e c h p h o n e s . c o m Model: a5863...