VTech DECT 6.0 IS6100 User Manual

VTech DECT 6.0 IS6100 User Manual

Vtech cordless telephone user manual
Table of Contents

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User's manual
w w w.v t e c h p h o n e s . c o m
Model:
LS6375-3
(LS6325-2 and IS6100)

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Table of Contents
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Summary of Contents for VTech DECT 6.0 IS6100

  • Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Model: LS6375-3 (LS6325-2 and IS6100)
  • Page 2 Important safety instructions on page 75 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
  • Page 3: Table Of Contents

    Table of contents Getting started ... 1 Parts checklist ... 1 Telephone base and handset charger installation ... 2 Installation options ... 3 Tabletop to wall mount installation ... 3 Wall mount to tabletop installation ... 4 Handset battery installation ... 5 Handset battery charging ...
  • Page 4 Table of contents Answering system settings ... 47 Answering system setup... 47 Answer ON/OFF ... 47 Call screening ... 48 Number of rings ... 48 Remote access code ... 49 Message alert tone ... 49 Announcement ... 50 Record your own announcement... 50 Play your announcement ...
  • Page 5: Getting Started

    Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset charger and charger adapter Head band Telephone base Wall mount bracket Telephone base Telephone power adapter line cord •...
  • Page 6: Telephone Base And Handset Charger Installation

    Getting started Telephone base and handset charger installation Install the telephone base and handset charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 7: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 8: Wall Mount To Tabletop Installation

    Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
  • Page 9: Handset Battery Installation

    Getting started handset battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the grooved tab and slide the cover to remove. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
  • Page 10: Handset Battery Charging

    Getting started handset battery charging Once you have installed the handset battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 11: Headset Charger Installation

    Getting started headset charger installation Install the headset charger as shown below. Plug the small end of the headset charger power adapter into the power jack of the headset charger. Power on the headset Power on the headset before use. Place the headset in the headset charger or press and hold for two seconds.
  • Page 12: Headset Attachments

    Getting started headset attachments Earbud There are four earbuds provided and one of them has been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece.
  • Page 13 Getting started headset attachments (continued) Ear hook There are three ear hooks provided and one of them has been attached to the headset. To adjust the headset to wear on your right ear: 1. Hold the headset with one hand. Lift the ear hook upward.
  • Page 14 Getting started headset attachments (continued) To remove the ear hook from the headset Hold the headset with one hand and the ear hook with your other hand. Pull the end of the ear hook up until it separates from the rotating clip on the headset.
  • Page 15 Getting started headset attachments (continued) To attach the ear hook to the headset: Remove any headset attachment (earbud excluded) connected to the headset. Choose an appropriate ear hook. Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place.
  • Page 16: Head Band

    Getting started headset attachments (continued) head band To attach the head band to the headset: Remove any headset attachment (earbud excluded) currently connected to the headset. To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place.
  • Page 17 Getting started headset attachments (continued) To remove the head band from the headset: Hold the headset with one hand and the head band with your other hand. Pull the end of the head band until it separates from the rotating clip on the headset.
  • Page 18: Handset Layout

    Getting started handset layout ChARGE light On when the handset is charging in the telephone base or charger (page 5). / VOL (directory/volume) Press to enter the directory when the telephone is not in use (page 40). While in a menu, press to scroll up. During a call, press to increase the listening volume (page 24).
  • Page 19 Getting started handset layout VOL/CID (volume/caller ID) Press to review the call log when the telephone is not in use (page 44). While in a menu, press to scroll down. During a call, press to decrease the listening volume (page 24). MENU/SELECT Press to show the menu.
  • Page 20 Getting started handset layout PUSh TO TALK (PTT) Press to begin a one-to-one or one-to-all broadcast message (page 32).
  • Page 21: Telephone Base Layout

    Getting started Telephone base layout X/DELETE Press to delete the message currently playing (page 52). When the phone is not in use, press twice to delete all previously reviewed messages (page 54). IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use.
  • Page 22: Headset Layout

    Getting started headset layout (on/off) Press and hold two seconds to power on or off. Press to answer, end or join a call (pages 24 and 28). On in red when charging in the headset charger. On in blue when fully charged in the headset charger. Flashes once every 10 seconds in blue when in idle mode.
  • Page 23: Telephone Settings

    Telephone settings Ringer volume (telephone base) /VOL or VOL/ Press when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “ Base ringer is off.” Ringer volume (handset) You can set the ringer volume or turn the ringer off.
  • Page 24: Lcd Language

    Telephone settings LCD language You can select English, Français or Español to be used in all screen displays. Press MENU/ SELECT Press / /SELECT. press MENU /SELECT to highlight > LCD language. Press MENU Press / /SELECT to confirm your selection. You Press MENU hear a confirmation tone.
  • Page 25: Key Tone

    Telephone settings Key tone You can turn the key tone on or off. Press MENU/ SELECT Press / /SELECT. press MENU Press / press /SELECT. MENU Press / /SELECT to confirm your selection. You Press MENU hear a confirmation tone. Set date/time The answering system announces the date and time of each message prior to playing it.
  • Page 26: Cid Time Synchronization

    Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. Press MENU/ SELECT Press / /SELECT. press MENU Press / then press /SELECT. MENU Press / /SELECT.
  • Page 27: Dial Mode

    /SELECT to confirm your selection. You Press MENU hear a confirmation tone. While on a call in pulse dialing mode, press temporarily change to tone dialing mode. Website Use this feature to view the VTech website address. Press MENU/ SELECT Press / /SELECT. press MENU when the handset is not in use.
  • Page 28: Telephone Operation

    Telephone operation Make a call Press FLASh dial tone. Dial the number. Press call. Hang up the handset at any time to leave the call and the headset continues the call. Predial a call Dial the number on the handset. Press FLASh handset at any time and the headset continues the call.
  • Page 29: Mute

    Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. On a handset: During a call, press MUTE/ • screen displays Muted for a few seconds and displays until the mute function is turned off. MUTE Press MUTE/ •...
  • Page 30: Find Handset/Headset

    Telephone operation Find handset/headset Use this feature to page all system handsets and the headset. Press /FIND hANDSET on the telephone base. All idle handsets and headset ring, the handset screens display ** Paging ** and the To end paging, press ) on the handset, or press TONE /FIND hANDSET on the telephone base.
  • Page 31: Chain Dialing

    Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.
  • Page 32: Redial List

    Telephone operation Redial list Each system handset stores the 20 most recently dialed numbers. • When there are already 20 entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. Press REDIAL/ •...
  • Page 33: Intercom

    Telephone operation Intercom Use the intercom feature for conversations between two handsets, or a handset and a headset. When the handset is not in use, press MENU/ Press / /SELECT. press MENU • If you have two handsets, your handset displays Calling other handset.
  • Page 34: Answer An Incoming Call During An Intercom Call

    Telephone operation Answer an incoming call during an intercom call When you receive an incoming outside call during an intercom call, there is an alert tone. • To answer the call, press /FLASh for two seconds on the headset. The intercom call ends MUTE automatically.
  • Page 35 Telephone operation Transfer/share a call using intercom (continued) From this intercom call, you have the following options: To transfer the call, press MENU/SELECT twice on • the originating handset to choose > Transfer. The originating handset screen displays Call transferred. The destination handset or headset is automatically connected to the outside call.
  • Page 36: Push To Talk (Ptt)

    Telephone operation Push to talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or all other handsets. Any handset called can respond by pressing PUSh TO TALK to begin a two-way communication. • Only one handset can talk at a time. To do so, press and hold PUSh TO TALK.
  • Page 37: Ptt To A Single Handset

    Telephone operation PTT to a single handset You have four ways to begin a PTT call: If you have two handsets, press and hold PUSh TO TALK when the • handset is not in use. Press PUSh TO TALK when the handset is not in use. Then use the •...
  • Page 38: Ptt To All Handsets

    Telephone operation PTT to all handsets You can connect a PTT call from a single handset to all available system handsets. You have four ways to begin a PTT-to-all call: Press and hold PUSh TO TALK when the handset is not in use. •...
  • Page 39: Answer Ptt

    Telephone operation Answer PTT You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. When someone else is speaking, your speakerphone light is on, and your handset displays PTT From hSX to hSX (the first X represents the initiating handset number, the second X represents your handset number;...
  • Page 40: End Ptt

    Telephone operation End PTT For one-to-one PTT, both initiating and destination handsets can end PTT. For one-to-all PTT, the initiating handset can end the PTT call for all handsets on the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up.
  • Page 41: Directory

    Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets.
  • Page 42: Store A Directory Entry

    Telephone operation Store a directory entry Use the following steps to store an entry in the directory. 1. Enter the number when the handset is not in use and press The screen displays ENTER NUMBER. -OR- a) Press MENU/ SELECT b) Press / /SELECT.
  • Page 43: Character Chart

    Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number space TONE When entering a name in the directory, the first letter of each word is automatically capitalized.
  • Page 44: Search The Directory

    Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: Press when the handset is not in use. -OR- Press MENU/ SELECT Press / /SELECT twice. then press MENU Press / Alphabetical search To start an alphabetical search: Press when the handset is not in use.
  • Page 45: Edit A Directory Entry

    Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press MENU/ SELECT to highlight > Directory and then press Press / to browse. /SELECT to highlight an entry.
  • Page 46: About Caller Id

    Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring.
  • Page 47: Call Log

    Telephone operation Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log. •...
  • Page 48: Missed Call Indicator

    Telephone operation Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX Missed call(s). Each time you review a call log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed call indicator no longer displays.
  • Page 49: Dial A Call Log Entry

    Telephone operation Dial a call log entry When in the call log (see Review the call log on page 44), press / to browse to the desired entry. Press FLASh Save a call log entry to the directory When in the call log, press / /SELECT to highlight an entry.
  • Page 50: Delete The Call Log Entries

    Telephone operation Delete the call log entries To delete one entry: When in the call log, press / /REMOVE to delete the selected entry. Press MUTE To delete all entries: Press MENU/ SELECT Press / /SELECT. press MENU Press / /SELECT.
  • Page 51: Answering System Settings

    Answering system settings Answering system setup Most of the answering system settings are changed with a system handset. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the telephone base is on and ANS ON displays on the handset.
  • Page 52: Call Screening

    Answering system settings Call screening You can hear incoming messages at the telephone base while they are being recorded. Follow the below steps to turn this feature on or off. Press MENU/ SELECT Press / /SELECT. MENU Press / /SELECT. MENU /SELECT to highlight >...
  • Page 53: Remote Access Code

    Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. Press MENU/ SELECT Press / /SELECT.
  • Page 54: Announcement

    Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Record your own announcement Press MENU/ SELECT Press / /SELECT.
  • Page 55: Answering System Operation

    Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
  • Page 56: New Message Indication

    Answering system operation New message indication The message window on the telephone base flashes, XX New messages display on the handsets when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.
  • Page 57 Answering system operation Message playback (continued) To play messages with a handset: Press MENU/ SELECT /SELECT to highlight > Play messages. If you have either new Press MENU or old messages, the messages play automatically. If you have both new and old messages: •...
  • Page 58: Delete All Messages

    Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...
  • Page 59: Message Window Displays

    Answering system operation Message window displays Window display 1-99 0-99 (flashing) 1-99 & F (alternating) When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” Description No messages.
  • Page 60: Remote Access

    Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 49 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code.
  • Page 61: Appendix

    Appendix handset display screen messages Already saved Call log empty Calling handset X (system with two or more registered handsets and a headset) Calling other handset (system with two registered handsets) Calling headset Directory empty Directory full Ended Handset X is calling (system with three or more handsets) Other handset is calling (system with two registered handsets)
  • Page 62 Appendix handset display screen messages No line No message No signal, call ended Not available at this time Out of range OR No pwr at base ** Paging ** Phone Place in charger Rec mem full Rec mem low Ringer mute Saved Speaker Unable to call.
  • Page 63: Handset And Telephone Base Indicators

    Appendix handset and telephone base indicators handset lights On when the handset speakerphone is in use. ChARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call.
  • Page 64: Headset Indicators

    Appendix headset indicators headset alert tones One beep One beep every 30 seconds Two quick beeps Two rapid beeps every 20 seconds Three rapid beeps Three rapid beeps every 20 seconds Out of range while the headset is on Ringer tone headset lights On when the headset is charging in the headset charger.
  • Page 65: Handset Battery

    Appendix handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery.
  • Page 66: Headset Battery

    Appendix headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in use (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery. **Headset is not charging or in use.
  • Page 67: Expand Your Telephone System

    Appendix Expand your telephone system The handsets and headset provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has hANDSET 1 and hANDSET 2, the new registered handset is assigned hANDSET 3.
  • Page 68: Add And Register A Headset (Optional)

    Appendix Add and register a headset (optional) This telephone system accommodates one headset only. If you want to replace the registered headset with a new one, you must deregister the registered headset first (see page 65). To register a headset: Place the non-registered headset in the headset charger and allow it to charge for at least 15 minutes before beginning registration.
  • Page 69: Replace A Handset/Headset

    Appendix Replace a handset/headset If you want to replace a headset or handset, or reassign the designated handset number of a registered handset, you must deregister all the handsets and headset that are registered to the telephone base. Then register each handset and headset individually.
  • Page 70: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. •...
  • Page 71 Appendix Troubleshooting Low battery shows on screen. • Place the handset in the telephone base or charger for recharging. • Completely remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours. •...
  • Page 72: There Is Interference During A Telephone Conversation

    Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base.
  • Page 73 Appendix Troubleshooting The other party cannot hear my voice during a call. • Make sure the mute feature is not turned on during a call (page 25). Registration failed appears on the handset. • Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 63 for the first handset.
  • Page 74: Incoming Call

    Appendix Troubleshooting • Make sure the cordless headset is placed in the headset charger correctly. The headset light should be on. • Unplug the headset charger and then plug it back, then charge for up to three hours. • If the cordless headset is in the headset charger and the headset refer to The light on the headset •...
  • Page 75 Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Test a working telephone at the telephone wall jack. If another telephone has the same problem, there may be problem with the telephone wall jack.
  • Page 76 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 44 for instructions on changing the number.
  • Page 77 Appendix Troubleshooting • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The outgoing announcement is not clear. •...
  • Page 78 Appendix Troubleshooting I want to use my cordless headset with a different telephone base. • You need to deregister the headset from the current telephone base (page 65) and then register it to the new telephone base. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
  • Page 79: Important Safety Instructions

    Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 80: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •...
  • Page 81: About Cordless Telephones

    RBRC product service centers. Please call 1 (800) 8 BATTERY Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
  • Page 82: Warranty

    Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 83 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
  • Page 84: Fcc, Acta And Ic Regulations

    Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 85 Appendix FCC, ACTA and IC regulations (continued) If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents.
  • Page 86: Technical Specifications

    Appendix Technical specifications Frequency Control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Headset: 1921.536-1928.448 MHz Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use.
  • Page 87: Index

    Index About cordless telephones 77 Add a handset 63 Add a headset 64 Adjust the ear hook 9 Alert tones 60 Alphabetical search 40 Announcement 50 Answer a call 24 Answer an incoming call during an intercom call 30 Answer an incoming call during PTT 36 Answering system and voicemail 51 Answering system setup 47 Answer ON/OFF 47...
  • Page 88 Index Key tone 21 Layout 14, 15, 16, 17, 18 Listening volume 24 Maintenance 76 Make a call 24 Make an outgoing call during PTT 36 Memory match 43 Message alert tone 49 Message capacity 51 Message playback 52, 53 Message window displays 55 Missed call indicator 44 Multiple handset/headset use 28...
  • Page 89 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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