Epson GT-20000N Pro User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Scanner
  5. GT-20000N Pro
  6. User manual

Epson GT-20000N Pro User Manual

Fast a3 business scanner
Hide thumbs Also See for GT-20000N Pro:
Table of Contents

Advertisement

Quick Links

See also: Setup Manual
User's Guide
NPD3453-00

Advertisement

Table of Contents
loading

Related Manuals for Epson GT-20000N Pro

Summary of Contents for Epson GT-20000N Pro

  • Page 1 User’s Guide NPD3453-00...

  • Page 2: Copyright And Trademarks

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.

  • Page 3: Table Of Contents

    Using the EPSON Scan Icon ........
  • Page 4 Selecting File Save Settings ..........29 Detailed Setting Instructions .
  • Page 5 Starting Epson Scan Settings ........
  • Page 6 Uninstalling other Epson applications ........
  • Page 7 Scanner Specifications ........... . 143 General .

  • Page 8: Safety Instructions

    Safety Instructions Important Safety Instructions Read all these instructions, and follow all warnings and instructions marked on the scanner. ❏ In this document, warnings, cautions, and notes indicate the following: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment.

  • Page 9: Restrictions On Copying

    ❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
  • Page 10 ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...

  • Page 11: Chapter 1 Overview Of Your Scanner Features

    Chapter 1 Overview of Your Scanner Features Color Restoration Using the Color Restoration feature in Epson Scan, you can transform an old, faded, or badly exposed photo into one with true-to-life color and sharpness. Original image For instructions on using this feature, see “Restoring Color” on page 50.

  • Page 12: Backlight Correction

    For instructions on using this feature, see “Fixing Backlit Photos” on page 58. Optional Network Image Express Card The Epson Network Image Express Card (B80839✽) enables the scanner and network connection to become shareable on a network. This allows you to perform various scanning operations in a network environment using less power and space.

  • Page 13: Chapter 2 Guide To The Scanner Parts

    GT-20000 User’s Guide Chapter 2 Guide to the Scanner Parts Scanner Parts a. scanner cover Guide to the Scanner Parts...

  • Page 14: Lights And Buttons

    GT-20000 User’s Guide a. document mat b. document table c. carriage (in the document table) d. cover sensor a. USB interface connector b. SCSI ID Rotary switch c. transportation lock lever d. AC socket e. SCSI Interface connectors f. SCSI terminator switch g.
  • Page 15 GT-20000 User’s Guide a. . Power button b. a Start button c. Ready light d. Error light Guide to the Scanner Parts...

  • Page 16: Chapter 3 Placing Originals On The Scanner

    Chapter 3 Placing Originals on the Scanner Placing Documents or Photos Caution: Do not place heavy objects on the document table glass and do not press the glass with too much force. 1. Open the scanner cover. GT-20000 User’s Guide Placing Originals on the Scanner...
  • Page 17 2. Place your document or photo face-down on the document table. Make sure the upper left corner of the document or photo is against the corner of the scanner, next to the arrow mark. Note: If you are scanning multiple photos at once, position each photo at least 20 mm (0.8 inch) apart from the others.

  • Page 18: Placing Large Or Thick Documents

    ❏ Do not leave photos on the document table for an extended period of time as they may stick to the glass. To start scanning, see “Starting Epson Scan” on page 20 for instructions. Placing Large or Thick Documents When you scan a large or thick document, you can remove the scanner cover.
  • Page 19 2. Pull the scanner cover straight up and off the scanner. Note: When scanning without the scanner cover, gently press down on your document to flatten it. When you are finished scanning, replace the scanner cover in the reverse order that you removed it.

  • Page 20: Chapter 4 Scanning Your Originals

    Starting Epson Scan Using the Start Button You can start Epson Scan just by pressing the a Start button on the scanner. The Epson Scan window automatically opens. See “Selecting an Epson Scan Mode” on page 21 for instructions on selecting an Epson Scan mode.

  • Page 21: Selecting An Epson Scan Mode

    ❏ Office Mode lets you quickly select settings for scanning text documents and check their effects with a preview image. Epson Scan opens in this mode the first time you use Office Mode is best when you want to scan documents using the optional Automatic Document Feeder.

  • Page 22: Changing The Scan Mode

    Changing the Scan Mode To change the scan mode, click the arrow in the Mode box in the upper right corner of the Epson Scan window. Then select the mode you want to use from the list that appears. Note: The mode you select remains in effect when you start Epson Scan next time.

  • Page 23: Scanning In Office Mode

    Professional Mode: “Scanning in Professional Mode” on page 27 Scanning in Office Mode When you start Epson Scan for the first time, it runs in Office Mode and displays the Epson Scan Office Mode window. 1. Place the original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.
  • Page 24 3. Select Office Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions. 4. Select Color, Grayscale, or Black&White as the Image Type setting. Note: If you select Grayscale or Black&White, you can also select an Image Option setting, as described below.

  • Page 25: Scanning In Home Mode

    What happens next depends on how you started your scan. See “Finishing the Scan” on page 49 for instructions. Scanning in Home Mode When you select Home Mode, you see the Epson Scan Home Mode window. 1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.
  • Page 26 ❏ Other if you want to select a specific resolution for other purposes. Epson Scan selects a default resolution setting based on the Destination setting you select. If you selected Other as the Destination setting to select a specific resolution, see “Selecting the Scan Resolution”...

  • Page 27: Scanning In Professional Mode

    GT-20000 User’s Guide Scanning in Professional Mode When you select Professional Mode, you see the Epson Scan Professional Mode window. Scanning Your Originals...
  • Page 28 1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions. 3. Select Professional Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.

  • Page 29: Selecting File Save Settings

    Text Enhancement Technology Auto Area Segmentation 8. Click the arrow to open the Resolution list and select an appropriate resolution for your original(s). See “Selecting the Scan Resolution” on page 32 for instructions. 9. Click Preview to preview your image(s). The Preview window appears and displays your image(s).
  • Page 30 The File Save Settings window appears. Note: If you start Epson Scan from a TWAIN-compliant program, such as Adobe Photoshop Elements, the File Save Settings icon does not appear. 2. In the File Save Settings window, specify the file folder in which you want to save your scanned image.
  • Page 31 Multi-TIFF (*.tif) A TIFF format where multiple pages are saved to the same file. You can also edit the scanned images before saving them. See Epson Scan Help for details. To open Multi-TIFF files, you need a program that supports it.

  • Page 32: Detailed Setting Instructions

    ❏ Open image folder after scanning Select this option if you want Windows Explorer or the Macintosh Finder to automatically open the folder where your scanned image file is saved when Epson Scan finishes scanning. ❏ Show Add Page dialog after scanning Select this option if you want to scan multiple images into a single PDF or multi-Tiff file.
  • Page 33 Home Mode: “Selecting the Resolution in Home Mode” on page 33 Office Mode or Professional Mode: “Selecting the Resolution in Office Mode or Professional Mode” on page 33 Selecting the Resolution in Home Mode To change the resolution, first select Other as the Destination setting. Click the arrow next to the Resolution list and select the number of dpi (dots per inch) at which you want to scan.

  • Page 34: Previewing And Adjusting The Scan Area

    Preview button, if it is available. Note: Depending on your document type and other settings, you may not be able to change the preview type. Epson Scan prescans your image(s) and displays them in one of the following Preview windows. GT-20000 User’s Guide...
  • Page 35 GT-20000 User’s Guide Normal preview Scanning Your Originals...
  • Page 36 ❏ To zoom in on an image, click inside the scan area and click the Zoom button. Epson Scan prescans again and displays a larger preview on the Zoom tab. (Your other images are still previewed at the original size on the Preview tab.) ❏...
  • Page 37 If you are viewing the thumbnail preview, you can do the following to adjust the image(s). ❏ To zoom in on an image, double-click its thumbnail, or click the thumbnail and then click the Full Size tab near the top of Preview window. (This feature is only available when you are scanning multiple images at the same time.) ❏...
  • Page 38 1. To draw a marquee, move your cursor over a preview image. The pointer becomes a set of cross-hairs. Note: If you are viewing the normal preview and you only have one document or photo on the document table, you can click the skip to step 3.

  • Page 39: Adjusting The Color And Other Image Settings

    Once you have previewed your image(s) and adjusted the scan area, you can modify the image quality, if necessary. Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Before you make adjustments, be sure to click the image or marquee for the area you want to adjust.
  • Page 40 Making Color Adjustments and Other Image Settings in Office Mode The table below describes the settings available in Office Mode. For details on adjusting these settings, see Epson Scan Help. Note: If you are scanning multiple images at the same time and you want to apply the image adjustments to all of your image(s) or scan area(s), click All in the Preview window before you begin making your adjustments.
  • Page 41 ❏ Certain settings may not be available, or may be automatically selected, depending on the type of image you are previewing and other settings you have selected. ❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing settings in the window that appears. See Epson Scan Help for details.
  • Page 42 ❏ Certain settings may not be available, or may be automatically selected, depending on the type of image you are previewing and other settings you have selected. ❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing settings in the window that appears. See Epson Scan Help for details.
  • Page 43 Making Color Adjustments and Other Image Settings in Professional Mode The table below describes the settings available in Professional Mode. For details on adjusting these settings, see Epson Scan Help. Note: ❏ If you are scanning multiple images at the same time and you want to apply the image adjustments to all of your image(s) or scan area(s), click All in the Preview window before you begin making your adjustments.
  • Page 44 ❏ Certain settings may not be available, or may be automatically selected, depending on the type of image you are previewing and other settings you have selected. ❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing settings in the window that appears. See Epson Scan Help for details.

  • Page 45: Selecting The Scan Size

    Selecting the Scan Size You can scan your images at their original size, or you can reduce or enlarge their size as you scan them. You do this using the Target Size setting. If you are going to scan your image to a specific size, you should select the Target Size setting after previewing it, but before adjusting your scan area indicated by creating a marquee.
  • Page 46 1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list and select the size you want. A marquee (dotted line) proportioned for that size appears on your preview image. 2. If you need to create a scan size that is not in the Target Size list, you can create a custom size.
  • Page 47 4. Once you have selected your scan size, you can click and drag the marquee to the area in the image you want to scan. For details, see “Creating a Marquee on a Preview Image” on page 37. The marquee proportions are retained as you adjust it. If you need to rotate the marquee for a landscape or portrait image without changing its aspect ratio, click the Note:...
  • Page 48 X) button next to Target Size to display these tools. ❏ To size your image by a certain percentage, adjust the Scale value. ❏ To change the way your image is cropped, turn Trimming on or off. See Epson Scan Help for details.

  • Page 49: Finishing The Scan

    What happens after you scan depends on how you started your scan. ❏ If you started your scan by running Epson Scan from the EPSON Scan icon or by pressing the a Start button on the scanner, you see the File Save Settings window.

  • Page 50: Chapter 5 Scanning Special Projects

    Chapter 5 Scanning Special Projects Restoring Color Using the Color Restoration feature in Epson Scan, you can transform old, faded, or badly exposed photos into ones with true-to-life color and sharpness. You can restore printed photos automatically as you scan them.

  • Page 51: Color Restoration In Professional Mode

    7. Size your image(s) as necessary. See “Selecting the Scan Size” on page 45 for details. 8. Click Scan. What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Color Restoration in Professional Mode 1.

  • Page 52: Using The Color Palette Feature (For Professional Mode Only)

    8. Size your image(s) as necessary. See “Selecting the Scan Size” on page 45 for details. 9. Click Scan. What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Using the Color Palette Feature (for Professional Mode Only) Follow the steps in these sections to fine-tune the colors in your image using the Color Palette feature in Professional Mode.
  • Page 53 Sampling a Color from an Image 1. Click the Color Palette icon. 2. Click the color extractor icon. Your cursor changes to an eye dropper. 3. In the Preview window, click on the color in your image that needs adjustment. The color you selected is moved to the center cell in the Color Palette window with variations in hue in the surrounding cells.
  • Page 54 To load a previously saved color, select the color and click the 6. When you are finished adjusting the color, click Close to return to the Professional Mode window. For further details on using the Color Palette feature, see Epson Scan Help. Applying a Color to an Image 1. Click the Color Palette icon.

  • Page 55: Removing Dust Marks

    For further details on using the Color Palette feature, see Epson Scan Help. Removing Dust Marks Using the Dust Removal feature in Epson Scan, you can virtually “clean” the dust marks from your originals as you scan them. Before scanning your originals, carefully remove any dust that you can see on them.

  • Page 56: Dust Removal In Home Mode

    1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions. 3. In the Home Mode window, select the Document Type, Image Type, and Destination settings.

  • Page 57: Dust Removal In Professional Mode

    What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Dust Removal in Professional Mode 1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.

  • Page 58: Fixing Backlit Photos

    7. Size your image(s) as necessary. See “Selecting the Scan Size” on page 45 for instructions. 8. Click Scan. What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Fixing Backlit Photos Using the Backlight Correction feature in Epson Scan, you can remove shadows from photos that have too much background light.

  • Page 59: Backlight Correction In Professional Mode

    7. Size your image(s) as necessary. See “Selecting the Scan Size” on page 45 for details. 8. Click Scan. What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Backlight Correction in Professional Mode 1.

  • Page 60: Scanning To A Pdf File

    7. Size your image(s) as necessary. See “Selecting the Scan Size” on page 45 for details. 8. Click Scan. What happens next depends on how you started Epson Scan. See “Finishing the Scan” on page 49 for instructions. Scanning to a PDF File Using Epson Scan, you can create a PDF file with the following features.

  • Page 61: Scanning To A Pdf File In Office Mode

    16 of these sections for instructions. 2. Start Epson Scan using the a Start button or the Epson Scan icon. See “Using the Start Button” on page 20 or “Using the EPSON Scan Icon” on page 20 for instructions.
  • Page 62 GT-20000 User’s Guide 7. Select PDF as the Type setting. The current Paper Size, Orientation, Margin, Page Number, and Compression Level settings are displayed below it. 8. Click Options. You see the EPSON PDF Plug-in Settings window. Scanning Special Projects...
  • Page 63 GT-20000 User’s Guide To assign password settings to the PDF file, click the Security tab and select the password settings. Scanning Special Projects...
  • Page 64 To specify the maximum number of pages that can be included in one PDF file, click the General tab, click Select number to make file, and adjust the number. For other settings in the EPSON PDF Plug-in Settings window, see Epson Scan Help for details.
  • Page 65 10. Make any other file save settings, and click OK. Epson Scan scans your document and displays the window below. Note: If you deselect the Show Add Page dialog after scanning check box in the File Save Settings window, this window does not appear and Epson Scan automatically saves your document.
  • Page 66 For further details on the tools in the Editing Page window, see Epson Scan Help. 13. When you have finished editing your pages, click OK. The pages are saved in one PDF file in Pictures, My Pictures, or the location you selected in the File Save Settings window, and you return to the Office Mode window.

  • Page 67: Scanning To A Pdf File In Home Mode

    1. Place your document on the document table. See “Placing Documents or Photos” on page 16 for instructions. 2. Start Epson Scan using the a Start button or the Epson Scan icon. See “Using the Start Button” on page 20 or “Using the EPSON Scan Icon” on page 20 for instructions.
  • Page 68 GT-20000 User’s Guide 8. Select PDF as the Type setting. The current Paper Size, Orientation, Margin, Page Number, and Compression Level settings are displayed below it. 9. Click Options. You see the EPSON PDF Plug-in Settings window. Scanning Special Projects...
  • Page 69 GT-20000 User’s Guide To assign password settings to the PDF file, click the Security tab and select the password settings. Scanning Special Projects...
  • Page 70 To specify the maximum number of pages that can be included in one PDF file, click the General tab, click Select number to make file, and adjust the number. For other settings in the EPSON PDF Plug-in Settings window, see Epson Scan Help for details.
  • Page 71 11. Make any other file save settings, and click OK. Epson Scan scans your document and displays the window below. Note: If you deselect the Show Add Page dialog after scanning check box in the File Save Settings window, this window does not appear and Epson Scan automatically saves your document.
  • Page 72 For further details on the tools in the Editing Page window, see Epson Scan Help. 14. When you have finished editing your pages, click OK. The pages are saved in one PDF file in Pictures, My Pictures, or the location you selected in the File Save Settings window, and you return to the Home Mode window.

  • Page 73: Scanning To A Pdf File In Professional Mode

    1. Place your document on the document table. See “Placing Documents or Photos” on page 16 for instructions. 2. Start Epson Scan using the a Start button or the Epson Scan icon. See “Using the Start Button” on page 20 or “Using the EPSON Scan Icon” on page 20 for instructions.
  • Page 74 GT-20000 User’s Guide 8. Select PDF as the Type setting. The current Paper Size, Orientation, Margin, Page Number, and Compression Level settings are displayed below it. 9. Click Options. You see the EPSON PDF Plug-in Settings window. Scanning Special Projects...
  • Page 75 GT-20000 User’s Guide To assign password settings to the PDF file, click the Security tab and select the password settings. Scanning Special Projects...
  • Page 76 To specify the maximum number of pages that can be included in one PDF file, click the General tab, click Select number to make file, and adjust the number. For other settings in the EPSON PDF Plug-in Settings window, see Epson Scan Help for details.
  • Page 77 11. Make any other file save settings, and click OK. Epson Scan scans your original and displays the window below. Note: If you deselect the Show Add Page dialog after scanning check box in the File Save Settings window, this window does not appear and Epson Scan automatically saves your document.
  • Page 78 For further details on the tools in the Editing Page window, see Epson Scan Help. 14. When you have finished editing your pages, click OK. The pages are saved in one PDF file in Pictures, My Pictures, or the location you selected in the File Save Settings window, and you return to the Professional Mode window.

  • Page 79: Converting Scanned Documents Into Editable Text

    Mac OS X: Select Applications > ABBYY FineReader 5 Sprint Plus, and double-click the Launch FineReader 5 Sprint icon. 3. Click the Scan&Read icon at the top of the window. Epson Scan starts in the last mode you used. GT-20000 User’s Guide...
  • Page 80 Note for Mac OS X users: If you do not see a Scan&Read icon, choose Select Scanner from the Scan&Read menu, select EPSON GT-20000, and click OK. Then select Scan&Read from the Scan&Read menu to start Epson Scan. 4. Change the scan mode to Office Mode. See “Changing the Scan Mode” on page 22 for instructions.

  • Page 81: Converting Into Editable Text In Home Mode

    Mac OS X: Select Applications > ABBYY FineReader 5 Sprint Plus, and double-click the Launch FineReader 5 Sprint icon. 3. Click the Scan&Read icon at the top of the window. Epson Scan starts in the last mode you used. Note for Mac OS X users: If you do not see a Scan&Read icon, choose Select Scanner from the Scan&Read menu,...

  • Page 82: Converting Into Editable Text In Professional Mode

    Mac OS X: Select Applications > ABBYY FineReader 5 Sprint Plus, and double-click the Launch FineReader 5 Sprint icon. 3. Click the Scan&Read icon at the top of the window. Epson Scan starts in the last mode you used. Note for Mac OS X users: If you do not see a Scan&Read icon, choose Select Scanner from the Scan&Read menu,...
  • Page 83 Note: If you select Black & White, you can also select an Image Option setting, as described below. To access the setting, click the + (Windows) or r (Mac OS X) button next to Image Type. Image Option Setting None Dropout: Red Dropout: Green Dropout: Blue...

  • Page 84: Assigning A Program To The Start Button

    Assigning a Program to the Start Button You can assign the a Start button to any Windows program that supports scanner events, such as Adobe Photoshop Elements. If you have a compatible program, it will appear in the selection window. The steps you use depend on the version of Windows you have.

  • Page 85: Assigning A Program With Windows Xp

    6. In the Select an event list, make sure Start Button is selected. 7. In the Start this program list, choose the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the a Start button, click the Prompt for which program to run radio button instead.

  • Page 86: Assigning A Program With Windows 2000

    5. In the Start this program list, choose the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the a Start button, click the Prompt for which program to run radio button instead.
  • Page 87 6. In the Send to this application list, click the check box for the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the a Start button, select more than one program in the list.

  • Page 88: Chapter 6 Connecting The Scanner Using The Scsi Interface

    The scanner is equipped with built-in USB and SCSI interfaces. If you have installed the optional Epson Network Image Express Card or a special card for a copy system in the optional interface slot, your scanner has a third additional interface. Simultaneous access with these different interfaces, however, is not guaranteed.

  • Page 89: Setting The Terminator Switch

    If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the ID number to an unused number using the rotary switch. See the table below as a guide. Availability 0, 1 Not recommended...
  • Page 90 Note: The combination of connectors on the SCSI interface cable you need varies depending on the maker of your SCSI device and SCSI interface board. 1. Make sure the scanner, computer, and all other SCSI devices are turned off as damage may occur.

  • Page 91: Chapter 7 Using The Optional Network Image Express Card

    Epson Scan works with the optional Epson Network Image Express Card (B80839✽) to enable direct control of all of the features of your scanner in a network environment. To install the Epson Network Image Express Card and to connect it to the scanner, see the documentation that comes with the card.
  • Page 92 3. Click Properties. 4. Click Continue in the User Account Control window. 5. Make sure the Internet Protocol Version 4 (TCP/IPv4) box is checked in the Local Area Connection Properties window and click OK. Then go to “Scanning Over a Network”...
  • Page 93 7. Select Protocol from the list and click Add. 8. Select Internet Protocol Version 4 (TCP/IPv4) and click OK. 9. Make sure the Internet Protocol Version 4 (TCP/IPv4) box is checked and click OK. Then go to “Scanning Over a Network” on page 95. Windows XP or 2000 Note: The screen shots in this section show Windows 2000, however the instructions are the same for...
  • Page 94 4. Make sure the Internet Protocol (TCP/IP) box is checked in the Local Area Connection Properties window and click OK. Then go to “Scanning Over a Network” on page 95. If Internet Protocol (TCP/IP) does not appear in the list, go to step 5. 5.

  • Page 95: Scanning Over A Network

    2. Start Epson Scan Settings. Windows: Select the start button icon or Start > All Programs or Programs > EPSON Scan > EPSON Scan Settings. Mac OS X: Double-click the EPSON Scan Settings icon in the Utilities folder.
  • Page 96 GT-20000 User’s Guide 3. Select your scanner from the Select Scanner drop-down list. 4. Select Network, then click Add. Using the Optional Network Image Express Card...
  • Page 97 GT-20000 User’s Guide 5. In the Add window, choose the Network Image Express Card’s IP address under Search for addresses, or select Enter address and type in the address. Then click OK. Using the Optional Network Image Express Card...

  • Page 98: Scanning An Image

    GT-20000 User’s Guide 6. In the Epson Scan Settings window, click Test to check the connection. If everything works properly, you see a successful connection message in the Scanner Status box. 7. Click OK to save the settings. Scanning an Image Note: You must set the IP address for your Network Image Express Card before you can scan using it.
  • Page 99 16 for instructions. 3. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions. 4. Select your desired mode. See “Selecting an Epson Scan Mode” on page 21 for instructions. 5. In the Epson Scan windows, make the appropriate settings. See one of these sections for instructions.

  • Page 100: Chapter 8 Using The Optional Automatic Document Feeder

    Unpacking the Automatic Document Feeder Make sure you have all the items illustrated below. If any items are missing or damaged, contact your Epson dealer immediately. See “Contacting Customer Support” on page 133. a. automatic document feeder b. installation screws (2) c.

  • Page 101: Installing The Automatic Document Feeder

    Installing the Automatic Document Feeder Whenever you want to use the ADF, you need to remove the scanner cover and replace it with the ADF. Warning: The ADF is heavy so you may need to have someone help you lift it. Note: The ADF is large, so you should clear sufficient space around the scanner.
  • Page 102 5. Insert the installation screws that come with the ADF into the holes in the back of the scanner and secure them using the included screwdriver. 6. Align the installation screws with the holes in the ADF. Slide the holes over the installation screws.

  • Page 103: Loading Documents In The Automatic Document Feeder

    7. Secure the knobs to the ends of the installation screws using the included screwdriver. 8. Connect the ADF cable to the scanner’s ADF connector. 9. Close the ADF. 10. Connect the power cord to the scanner and then turn on the scanner. To load documents into the ADF, see “Loading Documents in the Automatic Document Feeder”...
  • Page 104 297 × 420 mm (11.7 × 16.5 inches) 279.4 × 431.8 mm (11 × 17 inches) Ledger 257 × 364 mm (10.1 × 14.3 inches) 215.9 × 355.6 mm (8.5 × 14 inches) Legal 210 × 297 mm (8.3 × 11.7 inches) 215.9 ×...

  • Page 105: Loading Documents In The Adf

    Loading Documents in the ADF Caution: ❏ Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the document table instead. ❏ Remove any documents from the document table and make sure there is no dust on the glass before loading documents in the ADF.

  • Page 106: Placing Documents On The Document Table With The Adf Installed

    Note: Do not load different size sheets. To scan your documents using the ADF, see “Scanning Using the Automatic Document Feeder” on page 108. Placing Documents on the Document Table With the ADF Installed Caution: Do not place heavy objects on the document table glass and do not press the glass with too much force.
  • Page 107 2. Place your document or photo face-down on the document table. Make sure the upper left corner of the document or photo is against the corner of the scanner, next to the arrow mark. 3. Close the ADF. Note: Opening the ADF while scanning is in progress will result in an option error and may result in a paper feeding error.

  • Page 108: Scanning Using The Automatic Document Feeder

    1. Load your documents in the ADF. See “Loading Documents in the Automatic Document Feeder” on page 103 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions. 3. Select Office Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.
  • Page 109 Color Enhance: Blue Text Enhancement Technology Auto Area Segmentation 5. Select one of these settings as the Document Source setting. ❏ ADF - Single-sided: Select this setting when you use the ADF to load your documents and scan only one side of your document pages. ❏...

  • Page 110: Scanning In Professional Mode Using The Adf

    1. Load your documents in the ADF. See “Loading Documents in the Automatic Document Feeder” on page 103 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions. 3. Select Professional Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.
  • Page 111 Dropout: Red Dropout: Green Dropout: Blue Color Enhance: Red Color Enhance: Green Color Enhance: Blue Text Enhancement Technology Auto Area Segmentation 8. Click the arrow to open the Resolution list and select an appropriate resolution for your original(s). See “Selecting the Scan Resolution” on page 32 for instructions. 9.

  • Page 112: Chapter 9 Maintenance

    Chapter 9 Maintenance Cleaning the Scanner To keep your scanner operating at its best, clean it periodically using the following procedure. Caution: ❏ Do not press the glass surface of the document table with any force. ❏ Be careful not to scratch or damage the glass surface of the document table, and do not use a hard or abrasive brush to clean it.

  • Page 113: Replacing The Scanner Lamp

    Replacing the Scanner Lamp The luminosity of the scanner lamp declines over time. If the lamp breaks or becomes too dim to operate normally, the scanner stops working and both the Ready and Error lights rapidly flash. When this happens, the lamp assembly must be replaced by a professional. For details, contact your dealer.

  • Page 114: Chapter 10 Troubleshooting

    Chapter 10 Troubleshooting Scanner Problems Error Indicators When an error occurs, the scanner stops operating and the Error and Ready lights indicate the error type. Error light Ready light (Red) (Green) Flashing Flashing Flashing Meaning The scanner has received incorrect commands from your scanning software.

  • Page 115: The Scanner Does Not Turn On

    Scanner or Source setting. ❏ If you upgraded your computer’s operating system, you need to reinstall Epson Scan. Uninstall Epson Scan as described in “Uninstalling Your Scanning Software” on page 127, then reinstall it as described in the Start Here sheet.
  • Page 116 (!) mark in the Device Manager window. If the scanner’s name appears with one of these marks or as an Unknown device, uninstall Epson Scan as described in “Uninstalling Your Scanning Software” on page 127, then reinstall it as described in the Start Here sheet.

  • Page 117: Pressing The Start Button Does Not Start The Correct Program

    See “Assigning a Program to the Start Button” on page 84 for details. ❏ Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Applications folder and then press the a Start button to scan.

  • Page 118: Optional Automatic Document Feeder Problems

    Optional Automatic Document Feeder Problems You Cannot Scan Using the ADF ❏ Make sure you have selected either Office Mode or Professional Mode in Epson Scan. See “Changing the Scan Mode” on page 22 for instructions. ❏ Make sure Auto Detect (Office Mode only), ADF - Single-sided, or ADF - Double-sided is selected as the Document Source setting in Epson Scan.
  • Page 119 GT-20000 User’s Guide If paper jams at the feeder position, open the left cover and carefully pull the jammed paper out of the feeder mechanism. Note: Be careful not to pull too hard; otherwise, the paper may tear, making it more difficult to remove. Troubleshooting...
  • Page 120 GT-20000 User’s Guide If paper jams at the paper eject position, open the right cover and carefully pull the jammed paper out of the feeder mechanism. Note: Be careful not to pull too hard. If the paper tears, open the middle cover and remove the paper. Troubleshooting...

  • Page 121: Scanning Problems

    25 or “Scanning in Professional Mode” on page 27 for instructions. ❏ Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail Cropping Area slider in the Preview menu. See Epson Scan Help for details.

  • Page 122: Scanning Takes A Long Time

    ❏ If the optional ADF is installed, you need to create a marquee for each photo on the document table. Create a marquee for each photo, click All in the Preview window, then click Scan. See “Previewing and Adjusting the Scan Area” on page 34 for instructions. Scanning Takes a Long Time ❏...

  • Page 123: A Line Or Line Of Dots Always Appears In Your Scanned Images

    ❏ Click Configuration, select the Color tab, and click Recommended Value to return the Auto Exposure setting to the default. See Epson Scan Help for details. ❏ Increase the resolution setting. See “Selecting the Scan Resolution” on page 32 for instructions.

  • Page 124: Colors Are Patchy Or Distorted At The Edges Of Your Image

    ❏ Check the Brightness setting. See Epson Scan Help for details. ❏ Click Configuration, select the Color tab, and change the Display Gamma setting to match your output device, such as a monitor or printer, in the Color menu. See Epson Scan Help for details.

  • Page 125: An Image On The Back Of Your Original Appears In Your Scanned Image

    An Image on the Back of Your Original Appears in Your Scanned Image If your original is printed on thin paper, images on the back may be visible to the scanner and appear in your scanned image. Try scanning the original with a piece of black paper placed on the back of it.

  • Page 126: Scanned Colors Differ From The Original Colors

    27 for instructions. ❏ Click Configuration, select the Color tab, and change the Display Gamma setting to match your output device, such as a monitor or printer, in the Color menu. See Epson Scan Help for details. ❏ Adjust the Auto Exposure setting in Professional Mode. Also try selecting a different Tone Correction setting.

  • Page 127: Images Are Rotated Incorrectly

    ❏ Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the palette of colors on your screen. See your software and hardware manuals for details. ❏ Windows: Use the color management system for your computer, ICM. Add a color profile that matches your monitor to improve on-screen color matching.

  • Page 128: Uninstalling Epson Scan

    Uninstalling Epson Scan Follow the instructions in the section for your operating system to uninstall Epson Scan. Uninstalling Epson Scan for Windows Note: ❏ For Windows Vista, you need an administrator account and password if you log on as a standard user.

  • Page 129: Uninstalling The User's Guide

    1. Quit all running applications. 2. Insert the scanner software CD-ROM into your Macintosh. 3. Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen. 4. Click Custom Install. 5. Select Scanner Driver (EPSON Scan).
  • Page 130 1. Quit all running applications. 2. Insert the Epson scanner software CD-ROM into your Macintosh. 3. Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen. 4. Click Custom Install. 5. Select User’s Guide, then click Uninstall.

  • Page 131: Uninstalling Other Epson Applications

    Uninstalling other Epson applications Follow these steps to uninstall applications you do not need. For Windows Note: ❏ For Windows Vista, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP, you must log on to a Computer Administrator account.
  • Page 132 1. Quit all running applications. 2. Insert the Epson scanner software CD-ROM into your Macintosh. 3. Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen. 4. Click Custom Install. 5. Select the application you want to uninstall.

  • Page 133: Appendix A Where To Get Help

    Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 134: Help For Users In North America

    Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call Epson for support, please have the following information ready: ❏ Product name ❏ Product serial number ❏...

  • Page 135: Help For Users In Latin America

    Check your Pan-European Warranty Document for information on how to contact EPSON Customer support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems.

  • Page 136: Help For Users In Singapore

    (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 137: Help For Users In Thailand

    Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏...

  • Page 138: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information GT-20000 User’s Guide...

  • Page 139: Help For Users In Malaysia

    ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers:...

  • Page 140: Help For Users In India

    Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 141: Help For Users In The Philippines

    Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax:...

  • Page 142: Appendix B Technical Specifications

    See your system documentation for details.) Note: Epson Scan does not support the UNIX File System (UFS) for Mac OS X. You must install Epson Scan on a disk or in a partition that does not use UFS. SCSI adapter GT-20000 User’s Guide...

  • Page 143: Scanner Specifications

    Scanner Specifications Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric Color CCD line sensor device 7,020 × 10,200 pixels at 600 dpi Effective pixels Scanning area may be restricted if resolution setting is large. 297 ×...

  • Page 144: Electrical

    Electrical Scanner Rated voltage Rated input current Power consumption Environmental Temperature Operating Storage Humidity Operating Storage Operating conditions Interfaces USB Interface Interface type Universal Serial Bus Specification Revision 2.0 Electrical Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 standard Mbits per second) of Universal Serial Bus Specification Revision 2.0.

  • Page 145: Standards And Approvals

    SCSI Interface Interface type ANSI X3T9.2/375R Revision 10L (SCSI2) Functions BUS FREE Phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase* DATA IN phase DATA OUT phase STATUS phase MESSAGE IN phase MESSAGE OUT phase ATTENTION CONDITION RESET CONDITION Connector type Two connectors (50-contact high-density) * Logical Unit Number is fixed to 0 and command link function is not supported.

  • Page 146: Optional Automatic Document Feeder Specifications

    Optional Automatic Document Feeder Specifications General Product code Paper input Paper output Paper capacity Paper types Electrical Rated voltage Input voltage Input current Environmental Temperature Operating Storage Humidity Operating Storage Mechanical Dimensions Weight B81321✽ Face-up loading Face-down ejection 100 sheets (80 g/m paper) Bond paper, fine-quality paper, check paper, and recycled paper...
  • Page 147 Backlight Correction Buttons, scanner assigning programs to problems Cleaning the scanner Color problems Color Restoration Contacting Epson Converting scan to editable text Correcting backlit photos Dark images, fixing Documents or photos correcting backlighting in large placing on scanner removing dust marks from...
  • Page 148 Photos or documents correcting backlighting in large placing on scanner removing dust marks from restoring color in scanning to PDF thick Problems, solving contacting Epson scan quality Professional Mode basic settings Removing dust marks Restoring color Scanner cleaning lights parts...

This manual is also suitable for:

Gt-20000

Table of Contents