A Line Or Line Of Dots Always Appears In Your Scanned Images; Straight Lines In Your Image Come Out Crooked; Your Image Is Distorted Or Blurred - Epson GT-20000N Pro User Manual

A Line or Line of Dots Always Appears in Your Scanned Images

The document table may need cleaning. Clean the document table. See "Cleaning the
Scanner" on page 112.
If you still have the problem, the document table may be scratched. Contact your dealer for
assistance. See "Contacting Customer Support" on page 133.

Straight Lines in Your Image Come Out Crooked

Make sure the document lies perfectly straight on the document table.

Your Image Is Distorted or Blurred

❏ Make sure the document or photo lies flat on the document table. Also make sure your
document or photo is not wrinkled or warped.
❏ Make sure you do not move the document or photo, or your scanner while scanning.
❏ Make sure the scanner is placed on a flat, stable surface.
❏ Select Unsharp Mask check box in Office Mode or Professional Mode window. See
"Adjusting the Color and Other Image Settings" on page 39 for instructions.
❏ Adjust the Auto Exposure setting in Professional Mode window. See "Adjusting the
Color and Other Image Settings" on page 39 for instructions.
❏ Click Configuration, select the Color tab, and select Color Control and Continuous
auto exposure in the Color menu. See Epson Scan Help for details.
❏ Click Configuration, select the Color tab, and click Recommended Value to return
the Auto Exposure setting to the default. See Epson Scan Help for details.
❏ Increase the resolution setting. See "Selecting the Scan Resolution" on page 32 for
instructions.
GT-20000 User's Guide
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Troubleshooting