Call Hold; Call Transfer; Attended Transfer; Blind Transfer - Polycom IP-500 Quick Reference Manual

Barracuda Phone System

Call Hold

To place a call on hold, press the Hold button.
To resume the call, press Hold again.

Call Transfer

Attended Transfer

To transfer a call, press the Transfer key to the left of the keypad.
Dial the destination number, then press Send.
When the destination party answers, announce the caller, and press Transfer again to
complete the transfer.

Blind Transfer

To transfer a call, press the Blind soft key and enter the destination number.
Press the Send soft key to connect the remote party to the destination, and to disconnect
yourself from the call.

Ad-Hoc Conference / 3-Way Calling

Place (or receive) a call.
To add another party to the call, press the Conference key to the left of the keypad.
Enter the destination number or extension and press Send.
When the destination party answers, press Conference again.
All parties now join a 3-way call.

Do Not Disturb

Press the Do Not Disturb button to send all calls to voicemail. The phone display indicates
when Do Not Disturb mode is active.
To resume normal operation, press the Do Not Disturb button again. The phone receives calls
normally.

Call Forwarding

Polycom IP-500 Quick Reference Guide 2 / 4