Polycom IP 500 Training Manual
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Also See for Polycom IP 500:
- User manual (31 pages) ,
- Quick reference manual (4 pages) ,
- Quick start manual (4 pages)
Table of Contents
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Table of Contents
Related Manuals for Polycom Polycom IP 500
Summary of Contents for Polycom Polycom IP 500
- Page 1 Training Polycom IP 500...
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Page 2: Table Of Contents
Content Phone overview Voicemail & Call history • Basic telephony features How to listen to your voicemail • • How to consult the call history How to place a call • • How to clear the call history How to answer a call •... - Page 3 Polycom IP 500: phone overview...
- Page 4 Polycom IP 500: phone overview (2)
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Page 5: Basic Telephony Features
Basic telephony features • How to place a call ? • Using the handset: Pick-up the handset Type the number on keypad Type the number Press the Send soft key Press the Send soft key Pick-up the handset Press the Speaker button •... -
Page 6: How To Answer A Call
Basic telephony features (2) • • How to answer a call? How to end a call? • • Using the handset: Press the End call soft key • Pick-up the handset Replace the handset • Press the Speaker button if •... - Page 7 Basic telephony features (3) • • How to mute a call ? How to set a call on hold ? • • Press the Mute button. Press the Hold button • Music is played to the caller. The microphone is muted (with •...
- Page 8 Basic telephony features (4) • How to transfer a call? 2 options Blind transfer (1) Warm / Attended transfer (2) You transfer the call without speaking to the third person You first speak to the third person and you forget the call before transferring the call.
- Page 9 Basic telephony features (5) • How to do a warm transfer? Press Trnsfer soft key during call OR Transfer button The active call is set on hold Enter extension to transfer to When 3 party answers : Press Trnsfer soft key OR Transfer button What the 3 party sees :...
- Page 10 Basic telephony features (6) • How to do a blind transfer? Press Trnsfer soft key during call OR Transfer button The active call is set on hold Press the blind soft key Enter extension to transfer to Call is connected to the 3 party party sees : initial caller ID...
- Page 11 Basic telephony features (7) • How to make conference calls with 3 people ? • Initiate a 3-party conference call directly via your phone. Call the first person During the call, Press the softbutton “CONFRNC ” or the button (the current call is on hold) Enter the number of the third person Press the “SEND”...
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Page 12: Phone Preferences
Phone preferences • How to change the ringtone? • Press Menu • By using the arrows, go to Settings • Select “settings” by pressing on the v (in the middle of the arrows) • Select Basic by pressing the v button •... - Page 13 Phone preferences (2) • How to change the language? • Press Menu • By using the arrows, go to Settings • Select “settings” by pressing the v button (in the middle of the arrows) • Select “Basic” by pressing the v button •...
- Page 14 Phone preferences (3) • How to adjust the volume? • Press the volume keys • Ring tone : press « + » or « - » when ringing • Voice: press « + » or « - » when speaking...
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Page 15: Voicemail & Call History
Voicemail & Call history • How to listen to your VoiceMails? • Everyone has his own voicemail service * • Works like GSM voicemail • Red (LED) light flashing on top right corner? New voicemail is in ! • Little envelope on screen? New voicemail is in ! •... -
Page 16: Placed Calls
Voicemails & Call history (2) • How to consult your Call history? Received calls • Press Menu (13) > Features > Call Lists > Received Calls • Press the Callers soft key (you may need to navigate using the More soft key) * Placed calls •... - Page 17 Voicemails & Call history (3) • Other way to consult the Call history Received Calls Placed Calls Missed Calls 28/08/2013...
- Page 18 Voicemails & Call history (2) • How to clear your Call history? • Press Menu (13) > Features > Call Lists > Clear • Select Received calls or Placed Calls • Confirm by Yes...
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Page 19: Contact Management
Contact management • The phone has a local Contact Directory • It can be that your phone is configured to always replace contacts from Contact Directory by the extensions on the PBX. On latest implementations (Fusion v.2+, Belgacom Unify v.2+,..) local contacts are kept by default •... -
Page 20: Contacts Management
Contacts management • How to add a contact? • Press Directories • Select Contact Directory • Press the More soft key • Press the Add soft key • Enter first and/or last name of the contact from the keypad Use the 1/A/a soft key to select between numeric and upper/lower case alphanumeric modes •... -
Page 21: How To Search A Contact
Contacts management (2) • How to search a contact? • Press Directories • Select Contact Directory • Press the More sof tkey • Press the Search soft key • Using the dialpad, enter the first few characters of the contact’s first or last name •... -
Page 22: Corporate Directory
Corporate Directory • How to search a contact in Corporate Directory? * • Press the Directories button • Navigate to Corp Dir and press v • Search for a contact using the dialpad • e.g : to search Tim , press 8 1x then 4 3x then 6 1x •... -
Page 23: Idle Display
Idle display • User extension & status • The phone can display the extension & current user status * • OFFICE • BUSY • TELEWORK • HOLIDAY • OUTOFOFFICE • Status can be changed using the Status soft key * •... -
Page 24: How To Reboot Your Phone
Reboot • How to reboot your phone? • Plug out – plug in the PoE cable • Press Menu > Settings > Basic > Restart Phone • Press the 2 Volume buttons (10) + Speaker (8) + hold (6) simultaneously This operation takes about 2 minutes Why should I reboot my phone ? If the IT administrator has made changes to the configuration... - Page 25 Phone reset • How to clear user settings? • Reset user configuration: language, ringtone, directory • Press Menu > Settings > Advanced • Enter the admin password: 456 by default • Press Admin Settings > Reset to Defaults > Local Configuration •...
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Page 26: How To Make A Factory Reset
Phone reset (2) • How to make a factory reset? • This will format the phone’s filesystem • Press Menu > Settings > Advanced • Enter the admin password: 456 by default • Press Admin Settings > Reset to default > Format File System •...
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