Datalogic DS2100N Reference Manual page 97

TROUBLESHOOTING
Problem
Power On:
the "Power
On"/"Ready" LED is not
lit
On line Mode:
TRIGGER LED is not lit
(when external trigger
activates)
On line Mode:
TRIGGER LED is
correctly lit but nothing
happens (no reading
results)
Serial On line Mode:
the reader is not
triggered (no reading
results)
On line Mode and
Serial On Line:
Reader doesn't
respond correctly to the
expected external
signals end
X-PRESS™:
X-PRESS™ functions
don't work. LEDs light
up but do not allow
access to the functions.
TROUBLESHOOTING GUIDE
Suggestions
Is power connected?
If using a power adapter (like PG 6000), is it connected to a wall
outlet?
If using rail power, does rail have power?
If using CBX100, does it have power (check switch and LED)?
Measure voltage either at pin 13 and pin 25 (for 25-pin
connector) or at spring clamp Vdc and GND (for CBX).
Is sensor connected to I1A, I1B spring clamps (for CBX) or to
pins 18 and 19 (for 25-pin connector)?
Is power supplied to photo sensor?
Are the photo sensor LEDS (if any) working correctly?
Is the sensor/reflector system aligned?
Is the software configuration consistent with the application
condition (operating mode etc.)?
In the Genius™ program select the Operating Mode branch and
check for related parameters.
In the Genius™ program select the Operating Mode branch and
check if Serial On Line is selected in the On Line Options.
Are the Start – Stop characters correctly assigned?
Is the serial trigger source correctly connected and configured?
In the Genius™ program select the Operating Mode branch and
check the Reading Phase Timeout parameterization.
The X-PRESS™ functions don't work if the scanner motor or
laser are turned off. Check if the motor or laser are turned off
through the following parameters:
•
Beam Shutter = enabled
•
Scan Speed = Motor Off
•
Energy Saving>Serial Motor Off has been sent
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