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Web Screen
Depending on the OS installed on the personal computer, the following may occur. If a problem occurs, take the corresponding measure.
Performing the following solutions will not affect the operation of other applications.
The "information bar" described in the following explanations refers to the message bars that appear in Internet Explorer. (Windows)
Internet Explorer
The information bar appears at the bottom of Internet Explorer.
Symptom
For Internet Explorer 9.0, 10.0,
and 11.0: The following mes-
sage appears in the inform-
ation bar.
[This website wants to run the
following add-on: 'WebVideo
Module' from 'Panasonic Sys-
tem Networks Co.,Ltd.'.]
For Internet Explorer 9.0, 10.0,
and 11.0: The following mes-
sage appears in the inform-
ation bar.
[This website wants to install
the following add-on:
'nwcv4SSetup.exe' from
'Panasonic System Networks
Co.,Ltd.'.]
An unnecessary status bar or
scroll bar is displayed in the
pop-up
The IP images do not match the
display frames
The layout of the screen is dis-
torted, or some buttons on the
screen do not operate
Select [Allow].
Select [Install]. When the security warning window appears, click the [Install] button.
Display the Security tab on the Internet Options screen of Internet Explorer, and then
select [Internet]. Click the [Custom level] button, set [Allow script-initiated windows
without size or position constraints] to [Enable] under [Miscellaneous], and click the
[OK] button. When the warning window appears, click the [Yes] button.
Images may not appear correctly if their DPI settings are 120 DPI or higher.
Right-click on the desktop of the personal computer, click [Screen Resolution] - [Make text
and other items larger or smaller], and select [Smaller - 100% (default)].
Images may not appear correctly if the magnification level of Internet Explorer's zoom
function is not set to 100%.
Select [View] - [Zoom] in the menu bar of Internet Explorer, and click [100%].
Select [Tools] - [Compatibility View Settings] in the menu bar of Internet Explorer, dis-
able compatibility view for the unit.
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Cause and Measure
Troubleshooting
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