Troubleshooting - Kalamazoo K54DB Use And Care Manual

Troubleshooting

The troubleshooting tips here are for general information only. The information may save
you the trouble of a service call. If your grill requires service, contact Kalamazoo Outdoor
Gourmet customer service at +1.800.868.1699.
You smell gas:
„ Turn off the grill immediately. Follow the
leak check procedures on page 13. Contact
Kalamazoo Outdoor Gourmet customer service at
+1.800.868.1699 for assistance.
If the leak is related to the grill connection and
„
cannot be addressed immediately, turn of the gas
supply shutoff valve.
If the leak is before the gas supply shutoff valve,
„
call the appropriate local emergency services for
gas leaks.
Grill won't light:
Does the hot surface igniter glow red when you
„
press in and hold the control knob? If not, do you
have the grill plugged in to an AC outlet?
If you are running off of AC power and any of
the hot surface igniters are not glowing, call
Kalamazoo Outdoor Gourmet customer service.
If the igniter glows, but the burner won't light,
verify that it is an ignition problem and not a gas
problem by manually lighting the burner (see page
40).
+1.800.868.1699
Grill won't get to temperature:
„ If the grill does not get hot within 10 minutes
of starting, check the flame height of the main
burners. On HIGH, the flames on the main
burners should be approximately 1 inch tall. If
they are not, check the following:
LP cylinder has enough gas to deliver
„
proper pressure. Refill the tank if necessary.
In some situations in cold ambient
temperatures, an LP cylinder will ice up,
creating a drop in pressure. If this happens,
turn off the tank and let it warm up before
trying again. A full tank is less likely to ice
up than a tank that is less than half full.
„ Main gas supply is fully on and not only
partially opened.
Main burners are clean and in good
„
working order (see page 59).
Orifices are clear and not clogged. A clogged
„
orifice creates a dangerous situation. Do not
use the grill until the issue has been resolved
(see instructions on page 60).
If the fuel has been switched from liquid propane
„
gas to natural gas, part of the process to convert
the oven includes larger orifices. It is not safe
to burn natural gas with liquid propane orifices
(neither is it safe to burn the other way around).
If you suspect a conversion was done improperly,
do not use the grill and contact Kalamazoo
Outdoor Gourmet customer service
at +1.800.868.1699.
61