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Continuing to use the dirty platen will prevent proper feeding of
the media. It will also cause dried ink and attached dust to rub
against the head nozzle surface and lead to ejection failures
(e.g., nozzle clogging or deflection).
Cleaning the platen
• Turn off the main power supply and unplug the
power cable before carrying out maintenance.
Continuing to use the dirty platen will prevent proper feeding of
the media. It will also cause dried ink and attached dust to rub
against the head nozzle surface and lead to ejection failures
(e.g., nozzle clogging or deflection).
• Do not allow liquids to get inside the machine.
Otherwise there is a risk of failure, electric
shock, or fire.
• For heavy soiling, wipe using a soft cloth soaked
in diluted neutral detergent and thoroughly
wrung out.
• Wait until the platen has cooled sufficiently
before cleaning it.
• Debris is more likely to accumulate in the
grooves where the media holder slides and
media is cut. Take care when removing any
debris from there.
Cleaning exterior surfaces
When the exterior surfaces of the machine are dirty, wipe with
a soft cloth dampened with neutral detergent diluted in water
and thoroughly wrung out.
Media holder
Cleaning jam sensors
The jam sensor is located on the side of the carriage.
Continuing to use it when it is dirty will rub dried ink and
adhering dust onto media, resulting in dirty prints.
9
• Do not allow liquids to get inside the machine.
Otherwise there is a risk of failure, electric
shock, or fire.
Jam sensor
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