VTech SIP Contemporary Series User Manual page 19

Question
I cannot dial out.
A Speed Dial key does not work at all.
The telephone does not ring when there is an
incoming call.
Suggestions
• Try all the above suggestions.
• Make sure there is a dial tone before
dialling.
• Your hotel's dialing plan may require a
prefix, such as dialing 9, for some internal
or external calls. Check that the number
dialed contains any necessary prefixes.
Refer to the SIP Phone Configuration
Guide for details.
• Check your SIP server settings. If other
SIP telephones in your hotel are having
the same problem, the problem is in the
wiring or network server. Contact your
telephone service provider (charges may
apply).
• The Speed Dial key may not be properly
programmed. Check your telephone's
administrative settings. Refer to the SIP
Phone Configuration Guide for details.
• Make sure the Cat-5 network cable
is plugged into the LAN port of the
telephone base and the network wall
jack with Power over Ethernet (PoE).
• Make sure that your network is providing
Power over Ethernet (PoE).
• Check your SIP server or telephone
administrative settings. Refer to the SIP
Phone Configuration Guide for details.
• The Cat-5 network cable may be defective.
Install a new Cat-5 network cable.
• If other telephones in your hotel are
having the same problem, the problem
is in the wiring or network server. Contact
your telephone service provider (charges
may apply).
EN - 19