VTech SIP Contemporary Series Master User Manual

VTech SIP Contemporary Series Master User Manual

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SIP Contemporary Series
CTM-S2415
SIP Contemporary Cordless 1-line Hotel Phone
CTM-S2415HC
SIP Contemporary Cordless 1-line Accessory Handset and Charger
Master User 's Guide

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Summary of Contents for VTech SIP Contemporary Series

  • Page 1 SIP Contemporary Series CTM-S2415 SIP Contemporary Cordless 1-line Hotel Phone CTM-S2415HC SIP Contemporary Cordless 1-line Accessory Handset and Charger Master User ‘s Guide...
  • Page 2: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always followed reduce risk fire, electric shock injury, including following: 1. This product should be installed by a power cord. Do not install this product where qualified technician. the cord may be walked on.
  • Page 3 • If the product has been dropped and the 20. In wall mounting position, make sure to telephone base and/or handset has been mount the telephone base on the wall by damaged. aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone •...
  • Page 4: Instructions De Sécurité Importantes

    Instructions de sécurité importantes Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d'incendie, d'électrocution et de blessure, notamment les suivantes : 1. Ce produit doit être installé par un 9. Ce produit ne doit être utilisé qu'avec technicien qualifié.
  • Page 5 • Si le produit ne fonctionne pas normalement 17. Ne placez le combiné de votre téléphone en suivant les instructions d'utilisation. Ne près de votre oreille que lorsqu'il est en mode réglez que les commandes qui sont couvertes de conversation normal. par le mode d'emploi.
  • Page 6: Table Of Contents

    1-line-CTM-S2415 SIP Contemporary Cordless Accessory Handset & Charging stand - CTM-S2415HC Appendix 18 Troubleshooting VTech Hospitality Limited Warranty Program Precautions for users of implanted cardiac pacemakers 26 Operating range About cordless telephones The RBRC® seal FCC, ACTA and IC regulations...
  • Page 7: Parts Check List

    Parts check list Items contained in the respective cordless telephone package: Parts included Model Model name number Cordless Telephone base with Network handset and Base Stand | Wall faceplate and overlay cable | Handset Mount Bracket | Charging Base Adapter battery Contemporary CTM-S2415...
  • Page 8: Telephone Layout Sip Contemporary Cordless 1-Line Ctm-S2415

    Telephone layout SIP Contemporary Cordless 1-line CTM-S2415 MESSAGE WAITING LED Wall mount clip FLASH/TALK VOLUME +/- Numeric dial keys SPEAKER SPEAKER CHARGE LED Speed dial keys Speed dial keys Programmable key #1 FIND HS (FIND HANDSET) Programmable key #2 Handset earpiece VOLUME +/- EMERGENCY HOLD...
  • Page 9: Sip Contemporary Cordless 1-Line Ctm-S2415Hc Charging Stand

    Installation SIP Contemporary Cordless 1-line CTM-S2415HC Charging Stand SIP Contemporary Cordless 1-line CTM-S2415 Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand. 2. Slide down to secure the stand. Charging poles CHARGE LED To unmount the base stand...
  • Page 10 • The battery is fully charged after 16 hours of Telephone base installation continuous charging. For best performance, The telephone comes ready for desktop use. keep the cordless handset in the telephone 1. Install the telephone base as shown below. base when not in use.
  • Page 11 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°).
  • Page 12 Replace a handset battery installation 4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then The handset battery is pre-installed. To replace firmly push downward until all the tabs lock the handset battery, follow as shown below.
  • Page 13: Sip Contemporary Cordless 1-Line Accessory Handset & Charging Stand - Ctm-S2415Hc

    SIP Contemporary Cordless 1-line Handset registration Accessory Handset & Charging stand - Place the cordless handset on the telephone base CTM-S2415HC cradle. Handset registration happens automatically the first time a cordless handset is placed on the Charger base installation telephone base. The telephone comes ready for desktop use.
  • Page 14: Set Up

    Set up SIP Contemporary Cordless 1-line - CTM-S2415 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator Speakerphone volume - Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator Speakerphone volume - telephone 1, 2, 3, 4, 5, 6*, 7, 8...
  • Page 15: Operate

    Operate Answer a call using the telephone base On the telephone base, press / SPEAKER. SIP Contemporary Cordless 1-line- CTM-S2415 • The MESSAGE WAITING LED and the SPEAKER key illuminate when in use. SIP Contemporary Cordless Accessory Handset & Charging stand - Place a call CTM-S2415HC Place a call using the cordless handset...
  • Page 16 • To switch a call from the telephone base Adjust the ringer volume of the telephone speakerphone to the cordless handset base which is not on the telephone base cradle, Ringer volume of the telephone base can be press FLASH/TALK or / SPEAKER on the adjusted.
  • Page 17 Message waiting indicator When a voice message is received, the MESSAGE WAITING LED on the telephone base flashes. Play messages Press MESSAGES in idle mode to play messages. Hold To place a call on hold: During a call, press the HOLD key at the cordless handset.
  • Page 18: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestion • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
  • Page 19 Question Suggestion • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
  • Page 20 Question Suggestion • Make sure your network is providing Power over Ethernet (PoE). • Make sure the initialization and system registration process completes (pages 10 and 13). • If there is an error during the initialization The telephone cannot register to the SIP and system registration process, the network server.
  • Page 21 Question Suggestion • Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
  • Page 22 Question Suggestion • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
  • Page 23 Question Suggestion • Make sure the Cat-5 network cable is plugged in correctly and securely. I hear noise on the cordless handset and the keys do not work. • Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •...
  • Page 24: Vtech Hospitality Limited Warranty Program

    During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used.
  • Page 25 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them. VTech will charge the end user at then-current prices for each of the missing items.
  • Page 26: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix If the handset moves out of range during a telephone conversation, there may be Precautions for users of implanted interference. cardiac pacemakers To improve reception, move closer to the Cardiac pacemakers (applies only to digital telephone base. cordless telephones): Wireless Technology Research, LLC (WTR), About cordless telephones an independent research entity, led a...
  • Page 27: The Rbrc® Seal

    VTech’s participation in RBRC® makes it easy one or more of the following measures: for you to drop off the spent battery at local retailers participating in the RBRC®...
  • Page 28 For repair procedures, follow the instructions This equipment complies with Part 68 of the outlined under VTech Hospitality limited FCC rules and with technical requirements warranty program in the user’s manual. adopted by the Administrative Council for To ensure safety of users, the FCC has Terminal Attachments (ACTA).
  • Page 29 must be obtained for connection of the adjunct Avertissement ISEDC because modification of the host system is Cet appareil est compatible avec la licence de often required. l’Innovation, la Science et le développement This product can only be connected to the host économique du Canada àl’exemption des equipment and never directly to the network.
  • Page 30: Energy-Saving Charging Mode

    Appendix When the phone fails to enter this mode, repeat Step 1 through Step 2 above. Energy-saving charging mode When this mode is activated, all telephone To deactivate the energy-saving functions, except handset battery charging, will be disabled. charging mode: To activate the energy-saving Move the base power switch and handset power tact-switch back to the on position.
  • Page 31: Maintenance

    Maintenance Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers Taking care of your telephone assume no responsibility for any damage or Your telephone contains sophisticated loss resulting from the use of this user’s manual. electronic parts, so it must be treated with VTech Communications, Inc.
  • Page 32: Technical Specification

    Technical specification SIP Contemporary Cordless 1-line - CTM-S2415 SIP Contemporary Cordless Accessory Handset & Charging Stand - CTM-S2415HC Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-198.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
  • Page 33 Index Join a call 16 Limited Warranty 24 Listening volume 16 Battery 3, 12, 13, 20, 23, 26, 27, 30, 31, 32 Battery charging 13, 30 Mute 16 Call waiting 16 Cardiac pacemakers 26 Place a call 15 Deregistration, Handset 13 Receive a call 15 Redial 16 Registration, Handset 13...
  • Page 34 Specifications are subject to change without notice. Copyright © 2020 VTech Telecommunications, Inc. All rights reserved. 10/20. CTM-S2415_MUG_V1_CEC_20201013...

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