Table of Contents
Advertisement
Quick Links
SIP Contemporary Series
CTM-S2412
SIP Contemporary Cordless 1-line Hotel Phone
CTM-S2415HC
Virtual Bundle of CTM-C4402 and C4012
SIP Contemporary Cordless 1-line Accessory Handset and Cordless
charging stand
CTM-C4402
SIP Contemporary Cordless 1-line Accessory Handset
C4012
Cordless charging stand
User's Guide
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for VTech CTM-C4012
Summary of Contents for VTech CTM-C4012
- Page 1 SIP Contemporary Series CTM-S2412 SIP Contemporary Cordless 1-line Hotel Phone CTM-S2415HC Virtual Bundle of CTM-C4402 and C4012 SIP Contemporary Cordless 1-line Accessory Handset and Cordless charging stand CTM-C4402 SIP Contemporary Cordless 1-line Accessory Handset C4012 Cordless charging stand User‘s Guide...
-
Page 2: Important Safety Instructions
Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. - Page 3 15. Avoid using a telephone (other than cordless) 22. Listed PoE (The product is considered not during an electrical storm. There is a remote likely to require connection to an Ethernet risk of electric shock from lightning. network with outside plant routing). 16.
-
Page 4: Instructions De Sécurité Importantes
Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l'arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d'incendie, d'électrocution et de blessure, notamment les suivantes 1. - Page 5 du téléphone et/ou le combiné ont été alignant les oeillets avec les montants de endommagés. fixation de la plaque murale. Ensuite, faites glisser le socle téléphonique vers le bas sur • Si le produit présente un changement les deux montants de montage jusqu'à ce distinct de performance.
-
Page 6: Table Of Contents
Table of contents Appendix ........20 Troubleshooting ........20 Important safety instructions .....2 VTech Hospitality Limited Warranty Program .............26 Instructions de sécurité importantes 4 Precautions for users of implanted Parts check list ........7 cardiac pacemakers ........28 Telephone layout ......8 Operating range ........28 SIP Contemporary Cordless 1-line - About cordless telephones ....28... -
Page 7: Parts Check List
Parts check list Items contained in the respective cordless telephone package: Parts included Model name Model number Handset Cordless Base Stand | charging Telephone base with Network handset and Wall Mount stand | faceplate and overlay cable Handset Bracket Power battery adapter Contemporrary... -
Page 8: Telephone Layout
Telephone layout SIP Contemporary Cordless 1-line - CTM-S2412 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Telephone Base Wall mount clip Numeric dial keys Find Handset button Speed dial keys CHARGE LED Speed Dial key RJ-45 LAN port REDIAL key Message waiting LED FLASH key RJ-45 COMPUTER port... - Page 9 Telephone layout SIP Contemporary Cordless 1-line - CTM-S2412 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Handset Message waiting LED TALK/FLASH key Low battery LED OFF/Cancel key Handset earpiece Numeric dial keys Microphone SPEAKER key Speakerphone Speed dial keys VOLUME +/- keys EMERGENCY key HOLD key MUTE key...
-
Page 10: Sip Contemporary Cordless 1-Line
Installation Cordless charging stand - C4012 SIP Contemporary Cordless 1-line - CTM-S2412 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Installation option - install base stand for desktop To mount the telephone base on the base stand 1. Turn the telephone base over with the bottom side facing up. - Page 11 Telephone base installation Note The telephone comes ready for desktop use. • The dial tone will not be played if the SIP account used by this phone cannot be 1. Install the telephone base as shown below. registered. • Plug the Cat-5 network cable into the RJ-45 LAN port on the telephone base and the network wall jack with Power CAUTIONS...
- Page 12 Installation option - converting 3. Turn the telephone base over with the bottom side facing up. To remove the mounting from desktop to wall mount position bracket, firmly press down the tabs on the To mount the telephone base on the wall mounting bracket and pull them out from the grooves on the telephone base.
- Page 13 5. Bend a small paperclip and gently insert it Handset battery installation to the Handset battery ON pinhole to turn on To install or replace the handset battery, follow the handset. the steps below. 1. Use a narrow object to pry open the screw cover and remove the screw with cross head screwdriver.
-
Page 14: Cordless Charging Stand - C4012
Installation Handset registration Place the cordless handset on the telephone Cordless charging stand - C4012 base cradle. Handset registration happens install charging stand for desktop automatically the first time a cordless handset is placed on the telephone base. The charging stand is designed for desktop use. When the handset is successfully registered, a Install the charging stand as shown below. -
Page 15: Set Up
Set up SIP Contemporary Cordless 1-line - CTM-S2412 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - Handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - telephone base... -
Page 16: Voice Menu
Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu: 1. When the phone is idle, press this key sequence on the handset: TALK Û Û Û Û. A digitized voice on the handset will announce Voice Menu options. -
Page 17: Operation
Operation Answer a call using the telephone base On the telephone base, press LINE key or SIP Contemporary Cordless 1-line - CTM-S2412 • The LINE key illuminates when in use. The key illuminates when in speakerphone SIP Contemporary Cordless 1-line mode. - Page 18 • To switch a call from the telephone Adjust the ringer volume of the telephone base speakerphone to the cordless base handset which is not on the telephone Ringer volume of the telephone base can be base cradle, press TALK or on the adjusted.
- Page 19 Message waiting Indicator Computer port When a voice message is received, the message You can route your computer through the waiting LEDs on the telephone base and the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access. cordless handset flashes.
-
Page 20: Appendix
Appendix Troubleshooting If you have difficulty with the telephone, please try the suggestions below. For customer service, call 1-888-907-2007. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). - Page 21 Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
- Page 22 Question Suggestions • The Speed Dial key may not be properly 4. The Speed Dial key does not work at all. programmed. Refer to the SIP Phone Configuration Guide for details. • Make sure your network is providing Power over Ethernet (PoE). •...
- Page 23 Question Suggestions • Clean the charging contacts on the cordless handset, telephone base, and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. 8. The CHARGE LED is off • Make sure the Cat-5 network cable is plugged in correctly and securely.
- Page 24 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
- Page 25 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP 12. I hear other calls when using the telephone. server settings. If calls are still not clear, the problem is probably in the wiring or network server.
-
Page 26: Vtech Hospitality Limited Warranty Program
If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy. - Page 27 VTech’s liability to end user hereunder shall not unit. exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, 9. Line cords or coil cords, plastic overlays, special, incidental, consequential, or similar connectors, power adapters and batteries, if damages (including, but not limited to lost profits...
-
Page 28: Precautions For Users Of Implanted Cardiac Pacemakers
Precautions for users of implanted About cordless telephones cardiac pacemakers Privacy: The same features that make a cordless telephone convenient create some limitations. Cardiac pacemakers (applies only to digital Telephone calls are transmitted between the cordless telephones): telephone base and the cordless handset by Wireless Technology Research, LLC (WTR), radio waves, so there is a possibility that the independent... -
Page 29: The Rbrc® Seal
However, there is no guarantee that interference VTech’s participation in RBRC® makes it easy will not occur in a particular installation. If this for you to drop off the spent battery at local equipment does cause harmful interference retailers participating in the RBRC®... - Page 30 If this product has memory dialing locations, manufacturer or its authorized agents. For repair you may choose to store emergency telephone procedures, follow the instructions outlined under numbers (e.g., police, fire, medical) in these VTech Hospitality limited warranty program in EN - 30...
- Page 31 locations. If you do store or test emergency ISEDC Warning numbers, please: This device complies with Innovation, Science, Remain on the line and briefly explain the and Economic Development Canada licence reason for the call before hanging up. exempt RSS standard(s). Operation is subject to the following two conditions: Perform such activities in off-peak hours, such as early morning or late evening.
-
Page 32: Energy-Saving Charging Mode
Energy-saving charging mode Note When this mode is activated, all telephone • Make sure the ethernet cable is plugged in. functions, except handset battery charging, will • Make sure all handsets are plugged with be disabled. batteries and cradled in charger. To activate the energy-saving When the phone fails to enter this mode, repeat charging mode in CTM-S2412:... -
Page 33: Maintenance
Avoid rough treatment by third parties that may arise through the use Place the handset down gently. Save the original of this product. VTech Communications, Inc. and packing materials to protect your telephone if its suppliers assume no responsibility for any you ever need to ship it. -
Page 34: Technical Specifications
Technical specifications SIP Contemporary Cordless 1-line - CTM-S2412 Frequency control Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Transmit frequency Telephone base: 1921.536-1928.448 MHz Channels Maximum power allowed by FCC and IC. Actual operating range may vary according Nominal effective range to environmental conditions at the time of use. - Page 35 Specifications are subject to change without notice. Copyright © 2022 VTech Communications, Inc. All rights reserved. 10/22. CTM-S2412_CTM-S2415HC_CTM-C4402_C4012_UG_V1_CEC_US_2022.10.13...
Need help?
Do you have a question about the CTM-C4012 and is the answer not in the manual?
Questions and answers