Cleaning The Print Head - Primera SignatureEVO User Manual

3B. Cleaning the Print Head
A print head cleaning pen is included with the printer. Clean the print head after every ribbon change or if you
notice quality problems such as vertical line through the entire print.
1. Unplug Power.
2. Open the printer cover.
3. Locate the Print head mounted to the underside of the cover.
Important Note: To prevent damage to print head, do not touch the burn line with a finger ring
containing diamond or metal.
4. Clean the print head using the print head pen. Swipe the tip across the burn line 1 or 2 times. If you
notice the tip getting dirty, clean it by wiping it across a clean paper surface.
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