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Ingenico Desk/3500 Quick Manual
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Payment Terminals
Quick Guide
Viking software
Also download the
MyPayments app!
Desk/3500
Move/3500
Lane/3000

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Summary of Contents for Ingenico Desk/3500

  • Page 1 Desk/3500 Move/3500 Lane/3000 Payment Terminals Quick Guide Viking software Also download the MyPayments app!
  • Page 2: Get Started

    Get Started This is a Quick Guide. A comprehensive User Guide can be found on the Nets website: https://www.nets.eu/en/payments/customerservice/. Prior to using the product for the first time, manual reconciliation must be performed on the terminals. NB: Reconciliation of one terminal reconciles all the terminals under the same Merchant Number.
  • Page 3: Terminal Maintenance

    Terminal maintenance To avoid damaging the payment terminal, it is important that the below cleaning advice is followed. Damage caused to a terminal through an incorrect cleaning method is not covered by warranty. Please use the following methods to clean the various parts of the payment terminal: Keypad: Gently wipe with a soft, dry cloth slightly impregnated with 70% isopropyl alcohol.
  • Page 4 Menu Structure on Payment Terminals...
  • Page 5 Terminals & Accessories Each terminal is delivered with the following corresponding accessories: Contactless reader Desk/3500 Magnetic Stripe Reader • Power supply cable (with MagicBox) Navigation keys (F1, F3, F2, F4) • Integration cable • Receipt roll MENU key • Merchant card...
  • Page 6 Lane/3000 Contactless reader Magnetic stripe reader • Power supply cable ( applicable for Ethernet, RS232 and, in some cases, USB connections) • Integration cable Navigation keys (F1, F3, F2, F4) • Merchant card CANCEL (red) VALIDATION key (green) Chip reader CLEAR (yellow) Wi-Fi Set-Up for Move/3500 Using the Shortcut Menu...

This manual is also suitable for:

Move/3500Lane/3000