Thermal Safety Device; Replacing Cooking Chamber Gasket; Technical Support - eka EKF 412 NALU Original Operating And Instruction Manual

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5.2 Thermal safety device

The appliance is equipped with a (manually reset) safety thermostat, to protect against excessive and
hazardous overheating which might accidentally occur inside it. If the safety thermostat is activated, the
power supply to the appliance is cut off.
The safety thermostat is located inside of the appliance.
Important
Safety thermostat should only be reactivated after eliminating the anomaly that caused them to trip. This
can only be done by a Service technician.

5.3 Replacing cooking chamber gasket

The cooking chamber seal has a rigid profile with retention tabs. This profile is inserted into the
perimeter seat on the 'front' of the chamber.
To replace the gasket, simply remove the used one from the housing (pull firmly at the 4
corners) and, after cleaning the housing of any impurities, insert the new gasket (we recommend
moistening the gasket profile with soapy water to facilitate assembly).
6. TROUBLESHOOTING
Type of fault
Control panel warning
lights totally off
(The oven does not work)
Cooking cycle set: the oven
does not work
Automatic humidifier
active: no humidity/steam
production in the cooking
chamber
Closed door: steam escapes
through the gasket
The oven does not cook
evenly
Lamp/LED in the cooking
chamber does not work
The thermal safety device is
activated continuously
The thermal safety device is
activated continuously

7. TECHNICAL SUPPORT

Before leaving the factory this appliance has been calibrated and tested by experienced and skilled
personnel in order to obtain the best operating results. Any repair or calibration must be carried
out with the utmost care and attention, using only original parts.
That is why it is required to always contact the Dealer who has sold the appliance or our nearest
Technical Support Centre, specifying the kind of failure and the model of the appliance you have.
The parts required for adaptation to different types of gas are provided with the appliance henc e
supplied upon sale or delivery.
For servicing needs the user may contact Tecnoeka on the numbers show n on the cover, or refer to
the website www.tecnoeka.com.
Cause of the fault
- Non-compliant connection to the power
mains
• No mains voltage
• Safety thermal device triggered
- Door open or ajar
• Door microswich damaged
- Non-compliant water mains connection
• Closed stopcock
• Obstructed water inlet filter
• Damaged water inlet solenoid valve
- Non-compliant gasket assembly
• Damaged gasket
• Handle "nose" adjusted incorrectly
- One of the motors is down or operates at
low speed
• The motors do not reverse direction
• Resistor not powered or damaged
- Lamp (LED) damaged
• Damaged device
- Damaged device
• Control thermostat damaged
Corrective action
- Check the connection to the mains
• Restore the power supply voltage
• Contact a skilled technician
- Close the door properly
• Contact a skilled technician
- Check the connection to the water
mains
• Check the cock
• Clean the filter
• Contact a skilled technician
- Check gasket assembly
• Contact a skilled technician
• Contact a skilled technician
- Contact a skilled technician
• Contact a skilled technician
• Contact a skilled technician
- Replace the lamp (LED)
• Contact a skilled technician
- Contact a skilled technician
• Contact a skilled technician

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